Brief description of professional experience and education.

1. Resume
Ebenezer Mensah
Profile
Information
 Upcoming Colorado Technical University graduate student offering a strong
Address: academic background in IT combined with excellent job experience as a Tier
2 Technical Support.
46943 Durham Ct
 Consistently recognized for technical troubleshooting skills used to rapidly
Denver, CO 80239,USA
and cost-effectively resolve challenging technical issues.
Phone:  Quickly learn and master new technology; equally successful in both team
720-448-8950 and self-directed settings; and proficient in a range of computer systems,
Email languages, tools and testing methodologies.
niiokaimensah@hotmail.com
Experience
Technical Support Tier II, MegaPath Inc. 2012-to-Date
Provide networking, internet, and VOIP support for customers and partners.
Earned commendations for teamwork, flexibility and work excellence in
providing IT support to Customers and partners.
Computer Applications Educator, Harrison School Dist. 2 (2010-2012)
Developed Technology Curricula
Taught Computer applications for 1st grade – 12th Grade
Provided Desk Top support to both staff and students
Education
Colorado Technical University, Denver, CO – MSc Computer Science, 2013
MSC in Computer Science (Computer Security Systems) program - GPA:
3.88/4.0
University Of Education, Kumasi, Ghana – Bed Technology, 2002
B.Ed. in Technology Education program – GPA 3.37/4.0
Technology Skills Summary
SKills: TCP/IP, Networking, Firewall implementation
Systems: Mainframe, UNIX, Windows OS, Mac OS
Databases: Oracle, Relational Databases, MS Access
Languages: Visual Basic, SQL, HTML, ASP, CSS, C++
Software: MS Project, MS Visio, MS Office, MS Visual Studio
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