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Introduction
Why choose Neuse
Networks?
Technology partners, not
IT providers.
That is why our customers
choose Neuse Networks.
Neuse Networks joins your
management team to provide
equitable and effective
solutions to help you better
leverage the technologies
that drive your businesses
success.
Enabling and empowering
your business through
technology solutions.
•Remote management
•System monitoring
•Process automation
•Technical team consistency
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 2
Products
 SOS™ Plan (Small Office Starter)
 ONE™ Plan (Only Needed Experts)
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 3
Details
bundle of services most needed to run your
business:
 cloud based email that includes antivirus and
antispam services
 mobile device support
 licensing for Microsoft Outlook
 antivirus software for PCs
 monitoring and support for standard applications
 starter website with hosting and content
management
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 4
Business Process
 Discovery – inventory of hardware and software
 Documentation – technical procedures necessary for
disaster recovery
 Automation – minimize manual labor whether yours
or mine
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 5
Additional Services
Our objective is to always say “yes” to a customer. If you
have a large project such as changing a line of business
application across many systems, new server installation,
new phone system installation, and cabling, then we will
define the scope of work and provide you with an estimate up
front so there are no hidden costs.
 Installations – Cabling and Network Infrastructure
 Migrations – Cloud and Office 365
 Phone Systems – VoIP and SIP trunks
 Executive Summary
 Video Observation
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 6
Mission
We automate processes to minimize labor and to
manage IT life cycles.
Behind the scenes, after-hours, and out of your way since
1997.
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 7
Team
 Georgiana Hall - Director of Business Development
 Steven Lorenz - Vice President
 Jim Ray - President
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 8
Georgiana Hall
Director of Business Development
After graduating from Woodberry Forest School with Jim Ray, Georgiana Hall earned a B. S. in physics
from University of Mary Washington (formerly called Mary Washington College) in Fredericksburg, VA.
She went on to earn her Master’s degree in physics from Georgetown University. After teaching as a full-
time instructor at Mary Washington for one year, she returned to the Washington DC area to work for
Booz-Allen and Hamilton in Bethesda, MD as an engineer working in the Survivability group of the
Strategic Defense Initiative Organization at the Pentagon. After that, she worked for BDM
International, Inc. supporting the same contract as a test and evaluation engineer.
After relocating to Miami, Florida, Ms. Hall worked for 10 years as a physics and astronomy adjunct
professor for Miami-Dade College and Florida International University (FIU). During that time, she also
earned a second Master’s degree in Engineering Management with an emphasis in Industrial
Engineering at FIU. She went on to work as a laboratory supervisor, coordinating and planning
laboratories for undergraduate Astronomy students in the Physics Department at FIU.
She and her husband Oren, who is a nuclear physicist and professor of physics at FIU, share their Miami
home with several pet rabbits and four birds. Ms. Hall enjoys swimming, cooking, hiking and gardening.
She also has written a children’s novel and is working on several more.
Member, Institute of Industrial Engineers (IIE)
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 9
Steven Lorenz
Vice President
Joining Neuse Networks in 2012, Steven has been instrumental in redefining and improving of the ONE Plan. He is tasked
with ensuring that customer needs are handled effectively, efficiently and economically. Prior to joining Neuse River
Networks, Steven worked for a Managed Services Provider providing pre sales engineering support and ongoing network
and systems administration support.
His education includes a Bachelor of Science in Computer Science and a Master of Business Administration. Professional
memberships include IEEE, IEEE Computer Society and ISSA.
Certifications: Cisco Certified Network Associate (CCNA)
Technologies:
Windows Server 2003/2008/2012
Windows XP, Windows 7
Linux: Debian and variants
Cisco: networking, security, datacenter and telephony technologies
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 10
Jim Ray
President
Jim formed Neuse Networks in 1997 and specializes in managed services to
remotely automate IT maintenance and to take IT labor out of the equation.
He focuses on combining conventional client/server technologies with
virtualization, mobility, and cloud technologies to implement computer
networks for voice, video and data. His education includes Bachelor of Science
in Electrical Engineering from NC State. Senior Member, IEEE.
 direct extension: 919-838-1672 x100
 cell phone: 919-606-1772
 skype: neusedotnet
 email: jim@neuse.net
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 11
Clients
Steven has worked for
 Thompson Reuters
 Social Security Administration
 Tesoro
 Syngenta
 iRobot
 Verizon
 Valero Energy
 General Motors
 Cardinal Health
 American International Group
 Caesars Entertainment.
Georgiana has worked for
 Booz-Allen and Hamilton
 Ford Aerospace
 Coleman Research Corporation
 Mary Washington College
Jim has worked for
 Rauland-Borg Corporation
 US EPA
 Alphanumeric Systems
 Pharmacia Upjohn/Fresenius-Kabi
 Glaxo
 Natvar
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 12
Partners
cloud backup
 bi-coastal data centers
 local and remote virtual machines 24/7
cloud email
 100 Microsoft-certified engineers 24/7
on site
 worldwide on-site service with over 5000 technicians 24/7
 any SLA up to 4 hr response
 must have location approved
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 13
Welcome to Neuse Networks
Serving our customers since 1997
The team at Neuse Networks believes in being
Technology Partners and not just the IT folks you call
when something goes wrong. Contact us to learn more
about sensible solutions that cap your costs.
5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 14

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Neuse Networks Introduction

  • 2. Why choose Neuse Networks? Technology partners, not IT providers. That is why our customers choose Neuse Networks. Neuse Networks joins your management team to provide equitable and effective solutions to help you better leverage the technologies that drive your businesses success. Enabling and empowering your business through technology solutions. •Remote management •System monitoring •Process automation •Technical team consistency 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 2
  • 3. Products  SOS™ Plan (Small Office Starter)  ONE™ Plan (Only Needed Experts) 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 3
  • 4. Details bundle of services most needed to run your business:  cloud based email that includes antivirus and antispam services  mobile device support  licensing for Microsoft Outlook  antivirus software for PCs  monitoring and support for standard applications  starter website with hosting and content management 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 4
  • 5. Business Process  Discovery – inventory of hardware and software  Documentation – technical procedures necessary for disaster recovery  Automation – minimize manual labor whether yours or mine 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 5
  • 6. Additional Services Our objective is to always say “yes” to a customer. If you have a large project such as changing a line of business application across many systems, new server installation, new phone system installation, and cabling, then we will define the scope of work and provide you with an estimate up front so there are no hidden costs.  Installations – Cabling and Network Infrastructure  Migrations – Cloud and Office 365  Phone Systems – VoIP and SIP trunks  Executive Summary  Video Observation 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 6
  • 7. Mission We automate processes to minimize labor and to manage IT life cycles. Behind the scenes, after-hours, and out of your way since 1997. 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 7
  • 8. Team  Georgiana Hall - Director of Business Development  Steven Lorenz - Vice President  Jim Ray - President 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 8
  • 9. Georgiana Hall Director of Business Development After graduating from Woodberry Forest School with Jim Ray, Georgiana Hall earned a B. S. in physics from University of Mary Washington (formerly called Mary Washington College) in Fredericksburg, VA. She went on to earn her Master’s degree in physics from Georgetown University. After teaching as a full- time instructor at Mary Washington for one year, she returned to the Washington DC area to work for Booz-Allen and Hamilton in Bethesda, MD as an engineer working in the Survivability group of the Strategic Defense Initiative Organization at the Pentagon. After that, she worked for BDM International, Inc. supporting the same contract as a test and evaluation engineer. After relocating to Miami, Florida, Ms. Hall worked for 10 years as a physics and astronomy adjunct professor for Miami-Dade College and Florida International University (FIU). During that time, she also earned a second Master’s degree in Engineering Management with an emphasis in Industrial Engineering at FIU. She went on to work as a laboratory supervisor, coordinating and planning laboratories for undergraduate Astronomy students in the Physics Department at FIU. She and her husband Oren, who is a nuclear physicist and professor of physics at FIU, share their Miami home with several pet rabbits and four birds. Ms. Hall enjoys swimming, cooking, hiking and gardening. She also has written a children’s novel and is working on several more. Member, Institute of Industrial Engineers (IIE) 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 9
  • 10. Steven Lorenz Vice President Joining Neuse Networks in 2012, Steven has been instrumental in redefining and improving of the ONE Plan. He is tasked with ensuring that customer needs are handled effectively, efficiently and economically. Prior to joining Neuse River Networks, Steven worked for a Managed Services Provider providing pre sales engineering support and ongoing network and systems administration support. His education includes a Bachelor of Science in Computer Science and a Master of Business Administration. Professional memberships include IEEE, IEEE Computer Society and ISSA. Certifications: Cisco Certified Network Associate (CCNA) Technologies: Windows Server 2003/2008/2012 Windows XP, Windows 7 Linux: Debian and variants Cisco: networking, security, datacenter and telephony technologies 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 10
  • 11. Jim Ray President Jim formed Neuse Networks in 1997 and specializes in managed services to remotely automate IT maintenance and to take IT labor out of the equation. He focuses on combining conventional client/server technologies with virtualization, mobility, and cloud technologies to implement computer networks for voice, video and data. His education includes Bachelor of Science in Electrical Engineering from NC State. Senior Member, IEEE.  direct extension: 919-838-1672 x100  cell phone: 919-606-1772  skype: neusedotnet  email: jim@neuse.net 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 11
  • 12. Clients Steven has worked for  Thompson Reuters  Social Security Administration  Tesoro  Syngenta  iRobot  Verizon  Valero Energy  General Motors  Cardinal Health  American International Group  Caesars Entertainment. Georgiana has worked for  Booz-Allen and Hamilton  Ford Aerospace  Coleman Research Corporation  Mary Washington College Jim has worked for  Rauland-Borg Corporation  US EPA  Alphanumeric Systems  Pharmacia Upjohn/Fresenius-Kabi  Glaxo  Natvar 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 12
  • 13. Partners cloud backup  bi-coastal data centers  local and remote virtual machines 24/7 cloud email  100 Microsoft-certified engineers 24/7 on site  worldwide on-site service with over 5000 technicians 24/7  any SLA up to 4 hr response  must have location approved 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 13
  • 14. Welcome to Neuse Networks Serving our customers since 1997 The team at Neuse Networks believes in being Technology Partners and not just the IT folks you call when something goes wrong. Contact us to learn more about sensible solutions that cap your costs. 5/21/2014 Neuse Networks 919-838-1672 www.neuse.net 14