3. DUE VODAFONEZIGGO SPECIFIC INFORMATION,
MATERIALS AND SCREENS THE PRESENTATION CANNOT BE
SHARED AS PROVIDED AT THE EVENT
BUT… THE WHOLE SESSION WAS SKETCHED AND
PROVIDES YOU WITH ALL OF THE INFO!
November 21, 2018TITLE PRESENTATION
5. MOST IMPORTANT LESSONS LEARNED
• User Adoption is more than just training
• Follow-up for the communication plan is a must
• If you have the budget; use company branding
• Champions don’t always work– make sure you use the right resources for this
• It’s best to work with campaigns! (content is king, but context is the queen)
• Be aware that the user adoption team does not become a 'helpdesk’
• Sufficient project budget really helps ☺ AND leads to results!
• No user adoption-project is the same!
• Start user adoption today and not when the entire technical part is finished,
and make sure that you are prepared for what is going to come from Microsoft
November 21, 2018TITLE PRESENTATION