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MANAGING RISKS IN A TECHNOLOGY
 BASED INDUSTRY 18 MARCH 2011
           DR. RISK
12Mac11   2
HAZARD,
  CHANCE OF LOSS;   Negative Perception
  UNCERTAINTIES ;       ( common
    EXPOSURE TO        perception)
        BAD
   CONSEQUENCES




12Mac11                                   3
Knowledge Gap /
                  Untrained Human
                  Capital
     External
    factors :eg
       new
   regulations,




                                    New Business Model




12Mac11                                                  4
Avoid ?
          Run Away ?                   - Not a smart
          - Not a smart                    move
              move




          PLAN EARLY !!
                          CONFRONT IT/ MANAGE IT
12Mac11                                                5
RISIKO : LANGGAR ATAU DILANGGAR


      PENGURUSAN RISIKO :
      i. Belajar Memandu
      ii. Memerhati Dash Board- minyak, suhu
      iii. Tayar- Tekanan angin mencukupi
12Mac11                                        6
WHY ??

 KNOWS POTENTIAL CHALLENGES UPFRONT ;
 BETTER PREPARED !!!
12Mac11                             7
TYPES OF RISKS TO BE MANAGED


CAUSING SUBSTANTIAL FINANCIAL IMPACT
KESAN KEWANGAN YANG BESAR


CAUSING REPUTATION RISK
MENGAKIBATKAN RISIKO NAMABAIK



12Mac11                                8
Technology Risk;
   Example (eg)                                         People’s Risk
  obsolensence :                                     Eg Insufficient staff,
                      REPUTATIONAL                    incompetent staff
                         RISK !!

                                              Product Distribution
   Business Risk:                                      Risk
   Eg : Business                                  Eg Failure to
   Objectives not                               distribute goods
     achieved                                      effectively
                                                        System Risk
      Financial Risk:                                 Eg systems down
   Eg: not able to meet
   financial obligations
                                                 Production Risk
                         Market Risk              Eg not able to
                    Eg investment price          produce as per
12Mac11             Falls, or interest rate         Required              9
                             hike                   capacity
1. RISK WHERE BUSINESS WILL NOT
             BE ABLE TO MEET ITS TARGET OR
             GOALS




12Mac11                                      10
1. RISK WHERE STRATEGIC DECISIONS
             EXECUTED FAIL TO TAKE PLACE,
             OR FAIL, OR ACHIEVE BELOW
             EXPECTATION




12Mac11                                       11
1. TECHNOLOGY BECOME OBSOLETE
             IE NOT RELEVANT IN BUSINESS eg
             SUBSTITUTED PRODUCTS
          2. example : USD THUMBDRIVE
             REPLACING 3 ½ DISKETTE




12Mac11                                       12
1. FINANCIAL RESULTS BELOW
             EXPECTATION




12Mac11                                13
1. CHANGE IN INTEREST RATE
          2. CHANGE IN FOREIGN EXCHANGE
          3. CHANGE IN EQUITY PRICE




12Mac11                                   14
1. PRODUCTION CAPACITY BELOW
    PERFORMANCE

 2. PRODUCTION NOT MEETING
    TARGETS

 3. WASTAGES INCURRED DURING
    PRODUCTION




12Mac11                         15
1. NOT ABLE TO MEET REQUIREMENTS
             SET BY AUTHORITIES

          2. BREACH OF REQUIREMENTS




12Mac11                                      16
1. IT SYSTEM FREQUENT SHUTDOWN

          2. NOT ABLE TO MEET PRODUCTION
             REQUIREMENTS

          3. TECHNICAL INCOMPATIBILITY




12Mac11                                    17
1. NOT ABLE TO REACH CUSTOMERS

          2. INSUFFICIENT NUMBER OF
             DISTRIBUTORS

          3. INEFFECTIVE MARKETING
             CHANNELS




12Mac11                                    18
1. NOT ABLE TO MEET LOAN
             OBLIGATIONS WHEN DUE




12Mac11                              19
1. INSUFFICIENT CASH FLOW




12Mac11                               20
THE RISK OF DIRECT OR INDIRECT
            LOSS RESULTING FROM INADEQUATE
            OR FAILED :

   INTERNAL
   PROCESSES                          SYSTEMS

                       PEOPLE



                       TRANSACTIONS

           EXTERNAL
7 apr 08   EVENTS                               21
- Potential Loss in Reputation


                                                Key
Publicity                                     Employees




                                      Customers
           Revenue                      Base


                        Costly
                       Litigation
7 apr 08                                             22
• PROACTIVE PROCESS /
            DISCIPLINE OF MANAGEMENT
            TO MANAGE UNCERTAINTIES
            TOWARDS ACHIEVING
            BUSINESS GOALS
          • MINIMIZE THE ADVERSE
            EFFECTS OF ACCIDENTAL
            LOSSES UPON AN
12Mac11
            ORGANIZATION               23
12Mac11   24
RISK MANAGEMENT STANDARDS




 PRINCIPLES       FRAMEWORK   PROCESSES
 FOR              FOR         FOR
 MANAGING         MANAGING    MANAGING
 RISKS            RISKS       RISKS




12Mac11                                   25
7. Tailored
          8. Human and Cultural
             Factors into Account
          9. Transparent and Inclusive
          10.Dynamic, Interactive,
              Responsive to Change
          11. Facilitates Continual
              Improvement and
               Enhancement of the
               Organization

12Mac11                          26
MANDATES/
                 COMMITMENT




                   DESIGN
                   FRAMEWORK




                                           RISK
                                           TO MANAGE
                                           PROCESS
   CONTINUAL                   IMPLEMENT
   IMPROVEMENT                 FRAMEWORK




                  MONITOR /
                  REVIEW
                  FRAMEWORK
12Mac11                                       27
1. UNDERSTAND ORGANIZATON AND
     ITS CONTENTS
  2. CONSIDER RISK MANAGEMENT
     POLICY
  3. INTEGRATE INTO
     ORGANIZATIONAL PROCESSES
  4. ACCOUNTABILITY
  5. RESOURCES
  6. ESTABLISH INTERNAL
     COMMUNICATION AND REPORTING
     MECHANISM
  7. ESTABLISH EXTERNAL
     COMMUNICATION AND REPORTING
     MECHANISM


12Mac11                            28
STRATEGY
                                   • Enterprise –Wide (Top
                                            Down)
                                       •Alignment with
                                     Business Strategies




              ORGANISATION
           • Dedicated Business                              RISK IDENTIFICATION
                Risk Officer                                 AND MEASUREMENT
             •Risk Management                                    • Facts Finding
                 Committee                                     • Self Assessment
                  • Roles &                                     •Investment risk,
              Responsibilities                                 •Operational Risk


                                      RISK
                                   MANAGEMENT
                                        at
                                   TABUNG HAJI
                                        &
                                   SUBSIDIARIES

                                                                 DEFINED KEY
              RISK REPORTING
                                                                DELIVERABLES
               • Quarterly Risk
                                                               • Risk Awareness
                   Profiling
                                                             • Key Risk Indicators
           • Integrated Heat Map
                                                             • Risk Measurements




                                        OPERATION &
                                          SYSTEMS
                                      • Risk Standards
                                     •Risk Facts Finding
                                       • Risk Checklist
                                       •System-Manual

7 apr 08                                                                             29
*RISK
                               ESTABLISH                             ASSESSMENT
                               CONTEXT




                                           COMMUNICATE AND CONSULT
                               IDENTIFY
                               RISKS *
          MONITOR AND REVIEW




                               ANALYZE
                               RISKS *



                               EVALUATE
                               RISKS *


                               TREAT
                               RISKS
12Mac11                                                                       30
RISK OWNERSHIP
WHO OWNS THE RISK IN EACH FUNCTION ?
SIAPA TUANPUNYA RISIKO ???

BASIS OF OWNERSHIP :
 RESPONSIBLE / ACCOUNTABLE FOR
THAT FUNCTION



RESPECTIVE BUSINESS/ FUNCTION OWNER !




12Mac11                                 31
RISK REGISTER




12Mac11                   32
Integrated Heat Map :
      The Profile of One Risk :
The Nature Of the Risk      RED
                                               HIGH RISK
 OCCURANCE
  IMPACT OF




                                                 YELLOW :
                                                 MEDIUM
GREEN :                                          RISK
LOW RISK           Likelihood
                    PROBABILITY OF OCCURANCE

              33
CORPORATE GOVERNANCE
   IN RISK MANAGEMENT
                    BOARD OF
                    DIRECTORS


      CEO                 BOARD
      BUSINESS   BOARD
                 RISK     AUDIT   BUSINESS
      DEPTS                       STRATEGIES


    RISK
    MANAGEMENT
                                  RISK
                                  STRATEGIES

     INTERNAL
     AUDIT
                   INDEPENDENT
12Mac11            ASSURANCE                   34
CASE STUDY



• MANAGING RISKS IN A TECHNOLOGY
• BASED BUSINESS
• CASE : VENTURING INTO A GREEN
• TECHNOLOGY BUSINESS



12Mac11                            35
GREEN TECHNOLOGY
• PRODUCTS, EQUIPMENT OR SYSTEMS
   WITH :
 1. Minimises Degradation of Environment
  2. Zero or Low Green House Gas (GHS)
  emission
  3. Safe for Use and Promotes Healthy and
  Improved Environment for all forms of life
   4. Conserves use of energy and natural
  resources
   5. Promotes use of renewable resources

12Mac11                                        36
CASE STUDY; FACTS OF THE CASE
• NAME OF COMPANY : LIVERMORE SDN BHD
• PROJECT NAME : SOLID WASTE
   MANAGEMENT
• OBJECTIVES: RECYCLE 35 TONS OF
   WASTE TYRES USING PYROLYSIS
   TECHNOLOGY INTO FUEL OIL, GAS,
   CARBON BLACK , STEEL WIRE
• PROJECT OUTCOME: REDUCE 40%
   ELECTRICIY CONSUMPION, REDUCTION OF
   CO2 THROUGH FUEL SAVING FOR
   TRANSPORTATION OF WASTE
•12Mac11
   FIRST TIME BUSINESS VENTURE         37
CASE STUDY; FACTS OF THE CASE
• PAID-UP CAPITAL : RM200.0 MILLION
• TOTAL PROJECT COST : RM300.0 MILLION
• SEEKS GOVERNMENT ASSISTANCE
  THROUGH GREEN TECHNOLOGY GRANT .
  TOTAL GRANTED : RM100.0 MILLION
• ALSO BORROWS MONEY FROM LOCAL
  BANK ; RM50.0 MILLION ON BLR + 2% (
  BLR=6.3%)
• BORROWS FROM ABROAD : SGD40.0
  MILLION

12Mac11                                  38
CASE STUDY; FACTS OF THE CASE
• BUSINESS OBJECTIVES AMONG THOSE :
 TO CAPTURE AT LEAST 5% OF MARKET SHARE
 TO DEVELOP NEW TECHNOLOGY IN THE SAME
  BUSINESS SEGMENT
 TO DEVELOP AND ESTABLISH DISTRIBUTION
  CENTRES OF AT LEAST 50 THROUGHOUT THE
  COUNTRY
 TO REGISTER PROFIT BEFORE TAX OF RM20.0
  MIO DURING YEAR 1
 TO CONTAIN OPERATIONAL COST AT THE COST
  INCOME RATIO OF 40%
 TO INCREASE OPERATING EFFICIENCY BY 20%
  AFTER YEAR 1
12Mac11                                     39
12Mac11   40
12Mac11   41
12Mac11   42
12Mac11   43
12Mac11   44
12Mac11   45
12Mac11   46
12Mac11   47
12Mac11   48
INTEGRATED HEAT MAP
                                               RED :
                                               HIGH RISK
 OCCURANCE
  IMPACT OF




                                                 YELLOW :
                                                 MEDIUM
GREEN :                                          RISK
LOW RISK           Likelihood
                    PROBABILITY OF OCCURANCE

              49
WHAT IS NEXT ??
MONITOR EVERY QUARTER AS AND WHEN
NEEDED

DISCUSS AT THE MANAGEMENT LEVEL ,
AND MAKE
DECISION

PAY SPECIAL ATTENTION ON HIGH RISK
AREAS

PAY SPECIAL ATTENTION ON NEW RISKS
12Mac11                              50
THAT MAY SURFACE
RISK IS PART OF BUSINESS
RISK SHOULD NEVER HINDER
BUSINESS GROWTH
RISK MGT= NOT A THEORY
RISK MGT= COMMON SENSE
RISK MGT= NO GUARANTEE OF
EFFECTIVENESS EXCEPT CONTINOUS
PROACTIVE AND DISCIPLINE PROCESS
.
12Mac11                            51
12Mac11
          Thank You   52
CASE STUDY



• MANAGING RISKS IN A TECHNOLOGY
• BASED BUSINESS
• CASE : VENTURING INTO A GREEN
• TECHNOLOGY BUSINESS



12Mac11                            53
GREEN TECHNOLOGY
• PRODUCTS, EQUIPMENT OR SYSTEMS
   WITH :
 1. Minimises Degradation of Environment
  2. Zero or Low Green House Gas (GHS)
  emission
  3. Safe for Use and Promotes Healthy and
  Improved Environment for all forms of life
   4. Conserves use of energy and natural
  resources
   5. Promotes use of renewable resources

12Mac11                                        54
CASE STUDY; FACTS OF THE CASE
• NAME OF COMPANY : MAN U SDN BHD
• PROJECT NAME : ZERO LIQUID WASTE
  DISCHARGED
• OBJECTIVES: DIVERT CONSUMPTION OF
  PETROLEUM BASED RESION IN LOCAL
  PLASTIC BAGS MANUFACTURING
• REDUCTION OF GHG EMISSION
• NEW ENTRANT IN UPCOMING MARKET




12Mac11                               55
CASE STUDY; FACTS OF THE CASE
• PAID-UP CAPITAL : RM200.0 MILLION
• TOTAL PROJECT COST : RM300.0 MILLION
• SEEKS GOVERNMENT ASSISTANCE
  THROUGH GREEN TECHNOLOGY GRANT .
  TOTAL GRANTED : RM100.0 MILLION
• ALSO BORROWS MONEY FROM LOCAL
  BANK ; RM50.0 MILLION ON BLR + 2% (
  BLR=6.3%)
• BORROWS FROM ABROAD : SGD40.0
  MILLION

12Mac11                                  56
CASE STUDY; FACTS OF THE CASE
• BUSINESS OBJECTIVES AMONG THOSE :
 TO CAPTURE AT LEAST 5% OF MARKET SHARE
 TO DEVELOP NEW TECHNOLOGY IN THE SAME
  BUSINESS SEGMENT
 TO DEVELOP AND ESTABLISH DISTRIBUTION
  CENTRES OF AT LEAST 50 THROUGHOUT THE
  COUNTRY
 TO REGISTER PROFIT BEFORE TAX OF RM20.0
  MIO DURING YEAR 1
 TO CONTAIN OPERATIONAL COST AT THE COST
  INCOME RATIO OF 40%
 TO INCREASE OPERATING EFFICIENCY BY 20%
  AFTER YEAR 1
12Mac11                                     57
12Mac11   58
12Mac11   59
12Mac11   60
12Mac11   61
12Mac11   62
12Mac11   63
12Mac11   64
12Mac11   65
12Mac11   66
Bank Simpanan Nasional
(National Savings Bank)
About Bank Simpanan Nasional (“BSN”)

   Background

   BSN or the National Savings Bank was established in 1974
   to take over the functions and responsibilities of the Post
   Office Savings Bank.

   Governed by:
      BSN Act 1974; and
      Development Financial Institutions Act 2002.




   68
About BSN

  Mandated Roles
   BSN’s mandated roles are initiated by the Malaysian
    government.

   BSN has dual obligations i.e. to remain sustainable and
    profitable whilst carrying out its mandated social roles to
    ensure financial inclusion and accessibility to banking
    services at reasonable costs to all segments of society.

   To ensure the “non-bankable” communities are not
    deprived of having access to banking facilities and
    service, with emphasis on the rural areas.
   To provide micro financing for micro enterprises through
    Micro Financing loans.
  69
About BSN

  Socio-economic impact
   Elevating the underserved who do not necessarily have
    access to banking services.

   To ensure “financial inclusion” of all Malaysians.

   Financial inclusion is the corner stone towards elevating
    the standards of living and eradicating poverty.




  70
About BSN

  Socio-economic impact
   By providing Micro Financing loans, it enables
    opportunities and support for micro-enterprises to
    participate in business activities and contribute to a
    balanced economic growth.

   This will, in turn, elevate the standards of living of low-
    income households due to higher incomes generated.

   Closes the financing gap of the underserved segment of
    micro-enterprises and reduces their reliance on illegal
    moneylenders.


  71
THANK YOU
            Bank Komuniti Anda
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L lrcture1industrial talk risk management

  • 1. MANAGING RISKS IN A TECHNOLOGY BASED INDUSTRY 18 MARCH 2011 DR. RISK
  • 3. HAZARD, CHANCE OF LOSS; Negative Perception UNCERTAINTIES ; ( common EXPOSURE TO perception) BAD CONSEQUENCES 12Mac11 3
  • 4. Knowledge Gap / Untrained Human Capital External factors :eg new regulations, New Business Model 12Mac11 4
  • 5. Avoid ? Run Away ? - Not a smart - Not a smart move move PLAN EARLY !! CONFRONT IT/ MANAGE IT 12Mac11 5
  • 6. RISIKO : LANGGAR ATAU DILANGGAR PENGURUSAN RISIKO : i. Belajar Memandu ii. Memerhati Dash Board- minyak, suhu iii. Tayar- Tekanan angin mencukupi 12Mac11 6
  • 7. WHY ?? KNOWS POTENTIAL CHALLENGES UPFRONT ; BETTER PREPARED !!! 12Mac11 7
  • 8. TYPES OF RISKS TO BE MANAGED CAUSING SUBSTANTIAL FINANCIAL IMPACT KESAN KEWANGAN YANG BESAR CAUSING REPUTATION RISK MENGAKIBATKAN RISIKO NAMABAIK 12Mac11 8
  • 9. Technology Risk; Example (eg) People’s Risk obsolensence : Eg Insufficient staff, REPUTATIONAL incompetent staff RISK !! Product Distribution Business Risk: Risk Eg : Business Eg Failure to Objectives not distribute goods achieved effectively System Risk Financial Risk: Eg systems down Eg: not able to meet financial obligations Production Risk Market Risk Eg not able to Eg investment price produce as per 12Mac11 Falls, or interest rate Required 9 hike capacity
  • 10. 1. RISK WHERE BUSINESS WILL NOT BE ABLE TO MEET ITS TARGET OR GOALS 12Mac11 10
  • 11. 1. RISK WHERE STRATEGIC DECISIONS EXECUTED FAIL TO TAKE PLACE, OR FAIL, OR ACHIEVE BELOW EXPECTATION 12Mac11 11
  • 12. 1. TECHNOLOGY BECOME OBSOLETE IE NOT RELEVANT IN BUSINESS eg SUBSTITUTED PRODUCTS 2. example : USD THUMBDRIVE REPLACING 3 ½ DISKETTE 12Mac11 12
  • 13. 1. FINANCIAL RESULTS BELOW EXPECTATION 12Mac11 13
  • 14. 1. CHANGE IN INTEREST RATE 2. CHANGE IN FOREIGN EXCHANGE 3. CHANGE IN EQUITY PRICE 12Mac11 14
  • 15. 1. PRODUCTION CAPACITY BELOW PERFORMANCE 2. PRODUCTION NOT MEETING TARGETS 3. WASTAGES INCURRED DURING PRODUCTION 12Mac11 15
  • 16. 1. NOT ABLE TO MEET REQUIREMENTS SET BY AUTHORITIES 2. BREACH OF REQUIREMENTS 12Mac11 16
  • 17. 1. IT SYSTEM FREQUENT SHUTDOWN 2. NOT ABLE TO MEET PRODUCTION REQUIREMENTS 3. TECHNICAL INCOMPATIBILITY 12Mac11 17
  • 18. 1. NOT ABLE TO REACH CUSTOMERS 2. INSUFFICIENT NUMBER OF DISTRIBUTORS 3. INEFFECTIVE MARKETING CHANNELS 12Mac11 18
  • 19. 1. NOT ABLE TO MEET LOAN OBLIGATIONS WHEN DUE 12Mac11 19
  • 20. 1. INSUFFICIENT CASH FLOW 12Mac11 20
  • 21. THE RISK OF DIRECT OR INDIRECT LOSS RESULTING FROM INADEQUATE OR FAILED : INTERNAL PROCESSES SYSTEMS PEOPLE TRANSACTIONS EXTERNAL 7 apr 08 EVENTS 21
  • 22. - Potential Loss in Reputation Key Publicity Employees Customers Revenue Base Costly Litigation 7 apr 08 22
  • 23. • PROACTIVE PROCESS / DISCIPLINE OF MANAGEMENT TO MANAGE UNCERTAINTIES TOWARDS ACHIEVING BUSINESS GOALS • MINIMIZE THE ADVERSE EFFECTS OF ACCIDENTAL LOSSES UPON AN 12Mac11 ORGANIZATION 23
  • 24. 12Mac11 24
  • 25. RISK MANAGEMENT STANDARDS PRINCIPLES FRAMEWORK PROCESSES FOR FOR FOR MANAGING MANAGING MANAGING RISKS RISKS RISKS 12Mac11 25
  • 26. 7. Tailored 8. Human and Cultural Factors into Account 9. Transparent and Inclusive 10.Dynamic, Interactive, Responsive to Change 11. Facilitates Continual Improvement and Enhancement of the Organization 12Mac11 26
  • 27. MANDATES/ COMMITMENT DESIGN FRAMEWORK RISK TO MANAGE PROCESS CONTINUAL IMPLEMENT IMPROVEMENT FRAMEWORK MONITOR / REVIEW FRAMEWORK 12Mac11 27
  • 28. 1. UNDERSTAND ORGANIZATON AND ITS CONTENTS 2. CONSIDER RISK MANAGEMENT POLICY 3. INTEGRATE INTO ORGANIZATIONAL PROCESSES 4. ACCOUNTABILITY 5. RESOURCES 6. ESTABLISH INTERNAL COMMUNICATION AND REPORTING MECHANISM 7. ESTABLISH EXTERNAL COMMUNICATION AND REPORTING MECHANISM 12Mac11 28
  • 29. STRATEGY • Enterprise –Wide (Top Down) •Alignment with Business Strategies ORGANISATION • Dedicated Business RISK IDENTIFICATION Risk Officer AND MEASUREMENT •Risk Management • Facts Finding Committee • Self Assessment • Roles & •Investment risk, Responsibilities •Operational Risk RISK MANAGEMENT at TABUNG HAJI & SUBSIDIARIES DEFINED KEY RISK REPORTING DELIVERABLES • Quarterly Risk • Risk Awareness Profiling • Key Risk Indicators • Integrated Heat Map • Risk Measurements OPERATION & SYSTEMS • Risk Standards •Risk Facts Finding • Risk Checklist •System-Manual 7 apr 08 29
  • 30. *RISK ESTABLISH ASSESSMENT CONTEXT COMMUNICATE AND CONSULT IDENTIFY RISKS * MONITOR AND REVIEW ANALYZE RISKS * EVALUATE RISKS * TREAT RISKS 12Mac11 30
  • 31. RISK OWNERSHIP WHO OWNS THE RISK IN EACH FUNCTION ? SIAPA TUANPUNYA RISIKO ??? BASIS OF OWNERSHIP :  RESPONSIBLE / ACCOUNTABLE FOR THAT FUNCTION RESPECTIVE BUSINESS/ FUNCTION OWNER ! 12Mac11 31
  • 33. Integrated Heat Map : The Profile of One Risk : The Nature Of the Risk RED HIGH RISK OCCURANCE IMPACT OF YELLOW : MEDIUM GREEN : RISK LOW RISK Likelihood PROBABILITY OF OCCURANCE 33
  • 34. CORPORATE GOVERNANCE IN RISK MANAGEMENT BOARD OF DIRECTORS CEO BOARD BUSINESS BOARD RISK AUDIT BUSINESS DEPTS STRATEGIES RISK MANAGEMENT RISK STRATEGIES INTERNAL AUDIT INDEPENDENT 12Mac11 ASSURANCE 34
  • 35. CASE STUDY • MANAGING RISKS IN A TECHNOLOGY • BASED BUSINESS • CASE : VENTURING INTO A GREEN • TECHNOLOGY BUSINESS 12Mac11 35
  • 36. GREEN TECHNOLOGY • PRODUCTS, EQUIPMENT OR SYSTEMS WITH : 1. Minimises Degradation of Environment 2. Zero or Low Green House Gas (GHS) emission 3. Safe for Use and Promotes Healthy and Improved Environment for all forms of life 4. Conserves use of energy and natural resources 5. Promotes use of renewable resources 12Mac11 36
  • 37. CASE STUDY; FACTS OF THE CASE • NAME OF COMPANY : LIVERMORE SDN BHD • PROJECT NAME : SOLID WASTE MANAGEMENT • OBJECTIVES: RECYCLE 35 TONS OF WASTE TYRES USING PYROLYSIS TECHNOLOGY INTO FUEL OIL, GAS, CARBON BLACK , STEEL WIRE • PROJECT OUTCOME: REDUCE 40% ELECTRICIY CONSUMPION, REDUCTION OF CO2 THROUGH FUEL SAVING FOR TRANSPORTATION OF WASTE •12Mac11 FIRST TIME BUSINESS VENTURE 37
  • 38. CASE STUDY; FACTS OF THE CASE • PAID-UP CAPITAL : RM200.0 MILLION • TOTAL PROJECT COST : RM300.0 MILLION • SEEKS GOVERNMENT ASSISTANCE THROUGH GREEN TECHNOLOGY GRANT . TOTAL GRANTED : RM100.0 MILLION • ALSO BORROWS MONEY FROM LOCAL BANK ; RM50.0 MILLION ON BLR + 2% ( BLR=6.3%) • BORROWS FROM ABROAD : SGD40.0 MILLION 12Mac11 38
  • 39. CASE STUDY; FACTS OF THE CASE • BUSINESS OBJECTIVES AMONG THOSE :  TO CAPTURE AT LEAST 5% OF MARKET SHARE  TO DEVELOP NEW TECHNOLOGY IN THE SAME BUSINESS SEGMENT  TO DEVELOP AND ESTABLISH DISTRIBUTION CENTRES OF AT LEAST 50 THROUGHOUT THE COUNTRY  TO REGISTER PROFIT BEFORE TAX OF RM20.0 MIO DURING YEAR 1  TO CONTAIN OPERATIONAL COST AT THE COST INCOME RATIO OF 40%  TO INCREASE OPERATING EFFICIENCY BY 20% AFTER YEAR 1 12Mac11 39
  • 40. 12Mac11 40
  • 41. 12Mac11 41
  • 42. 12Mac11 42
  • 43. 12Mac11 43
  • 44. 12Mac11 44
  • 45. 12Mac11 45
  • 46. 12Mac11 46
  • 47. 12Mac11 47
  • 48. 12Mac11 48
  • 49. INTEGRATED HEAT MAP RED : HIGH RISK OCCURANCE IMPACT OF YELLOW : MEDIUM GREEN : RISK LOW RISK Likelihood PROBABILITY OF OCCURANCE 49
  • 50. WHAT IS NEXT ?? MONITOR EVERY QUARTER AS AND WHEN NEEDED DISCUSS AT THE MANAGEMENT LEVEL , AND MAKE DECISION PAY SPECIAL ATTENTION ON HIGH RISK AREAS PAY SPECIAL ATTENTION ON NEW RISKS 12Mac11 50 THAT MAY SURFACE
  • 51. RISK IS PART OF BUSINESS RISK SHOULD NEVER HINDER BUSINESS GROWTH RISK MGT= NOT A THEORY RISK MGT= COMMON SENSE RISK MGT= NO GUARANTEE OF EFFECTIVENESS EXCEPT CONTINOUS PROACTIVE AND DISCIPLINE PROCESS . 12Mac11 51
  • 52. 12Mac11 Thank You 52
  • 53. CASE STUDY • MANAGING RISKS IN A TECHNOLOGY • BASED BUSINESS • CASE : VENTURING INTO A GREEN • TECHNOLOGY BUSINESS 12Mac11 53
  • 54. GREEN TECHNOLOGY • PRODUCTS, EQUIPMENT OR SYSTEMS WITH : 1. Minimises Degradation of Environment 2. Zero or Low Green House Gas (GHS) emission 3. Safe for Use and Promotes Healthy and Improved Environment for all forms of life 4. Conserves use of energy and natural resources 5. Promotes use of renewable resources 12Mac11 54
  • 55. CASE STUDY; FACTS OF THE CASE • NAME OF COMPANY : MAN U SDN BHD • PROJECT NAME : ZERO LIQUID WASTE DISCHARGED • OBJECTIVES: DIVERT CONSUMPTION OF PETROLEUM BASED RESION IN LOCAL PLASTIC BAGS MANUFACTURING • REDUCTION OF GHG EMISSION • NEW ENTRANT IN UPCOMING MARKET 12Mac11 55
  • 56. CASE STUDY; FACTS OF THE CASE • PAID-UP CAPITAL : RM200.0 MILLION • TOTAL PROJECT COST : RM300.0 MILLION • SEEKS GOVERNMENT ASSISTANCE THROUGH GREEN TECHNOLOGY GRANT . TOTAL GRANTED : RM100.0 MILLION • ALSO BORROWS MONEY FROM LOCAL BANK ; RM50.0 MILLION ON BLR + 2% ( BLR=6.3%) • BORROWS FROM ABROAD : SGD40.0 MILLION 12Mac11 56
  • 57. CASE STUDY; FACTS OF THE CASE • BUSINESS OBJECTIVES AMONG THOSE :  TO CAPTURE AT LEAST 5% OF MARKET SHARE  TO DEVELOP NEW TECHNOLOGY IN THE SAME BUSINESS SEGMENT  TO DEVELOP AND ESTABLISH DISTRIBUTION CENTRES OF AT LEAST 50 THROUGHOUT THE COUNTRY  TO REGISTER PROFIT BEFORE TAX OF RM20.0 MIO DURING YEAR 1  TO CONTAIN OPERATIONAL COST AT THE COST INCOME RATIO OF 40%  TO INCREASE OPERATING EFFICIENCY BY 20% AFTER YEAR 1 12Mac11 57
  • 58. 12Mac11 58
  • 59. 12Mac11 59
  • 60. 12Mac11 60
  • 61. 12Mac11 61
  • 62. 12Mac11 62
  • 63. 12Mac11 63
  • 64. 12Mac11 64
  • 65. 12Mac11 65
  • 66. 12Mac11 66
  • 68. About Bank Simpanan Nasional (“BSN”) Background BSN or the National Savings Bank was established in 1974 to take over the functions and responsibilities of the Post Office Savings Bank. Governed by:  BSN Act 1974; and  Development Financial Institutions Act 2002. 68
  • 69. About BSN Mandated Roles  BSN’s mandated roles are initiated by the Malaysian government.  BSN has dual obligations i.e. to remain sustainable and profitable whilst carrying out its mandated social roles to ensure financial inclusion and accessibility to banking services at reasonable costs to all segments of society.  To ensure the “non-bankable” communities are not deprived of having access to banking facilities and service, with emphasis on the rural areas.  To provide micro financing for micro enterprises through Micro Financing loans. 69
  • 70. About BSN Socio-economic impact  Elevating the underserved who do not necessarily have access to banking services.  To ensure “financial inclusion” of all Malaysians.  Financial inclusion is the corner stone towards elevating the standards of living and eradicating poverty. 70
  • 71. About BSN Socio-economic impact  By providing Micro Financing loans, it enables opportunities and support for micro-enterprises to participate in business activities and contribute to a balanced economic growth.  This will, in turn, elevate the standards of living of low- income households due to higher incomes generated.  Closes the financing gap of the underserved segment of micro-enterprises and reduces their reliance on illegal moneylenders. 71
  • 72. THANK YOU Bank Komuniti Anda
  • 73. Your Slide Title 100 90 80 70 60 L.A. 50 Chicago 40 Utah 30 20 10 0 Points Rebounds Assists
  • 74. Your Slide Title Description of Picture goes here.
  • 75. Your Slide Title  Main point goes here  Main point goes here  Main point goes here • brief description for the main point  Main point goes here