5. Introducation
William Edward Deming was an american
engineer,statistcian
Profosser,lecturer,author and management cosultant
Deming was Born in America,
on 14th Oct 1900.
His Father was not a Successful
Lawyer.
Deming worked hard to continue
His education.
6. Education
Deming got his Bachelor’s Degree in electrical
enginreeing from Wyoming University.
In 1924, he earned his Master Degree in Physic
from Colorado.
He did his Ph.D. in physics from Yale in 1927.
7. Work
Deming Start His Career as a lecture
During 1939-45,He worked with American Bureau
of Census and the US weapons industry
In 1948-50 he worked in japan for their Indsutrial
revolution
He has authored books like Out of the Crisis and
Quality, Productivity and Competitive Position
8. Achievements
Order of the Sacred Treasure
Shewhart Medal
National Medal of Technology & Innovation
Wilks Memorial Award
10. Rule # 1
Create constancy of purpose for improving products
and Service:
Plan for quality in long term
Don’t just do the same things Find better things
to do
Invest In Quality & Innovation
Don’t just Satisfy your coustomer
11. Rule # 2
Adopt the new philosophy :
Embrace quality throughout the Organization
concentrate on defect prevention
rather than defect detection
12. Rule # 3
Cease dependence on inspection to achieve
quality :
Inspection are costly and unreliable
They don’t improve quality
Merely find a lack of quality
13. Rule # 4
Stop awarding business on price tag alone
Minimize total cost by working with a single
supplier
Make supplier as your partner in qaulity
Encourage them to improve their own quality
14. Rule # 5
Improve constantly & forever
Improve every process for planning,
production & service
Improve quality and production
so that constantly decrease cost
15. Rule # 6
Institute training on the job
Built a foundation of common knowledge
Allow worker to understand their roles in
the “Big Picture”
16. Rule # 7
Adopt and institute leadership :
Don’t simply supervise
Encourage them to do their best
Be coach instead of a policeman
17. Rule # 8
Drive out fear
Ensure them not to afraid to express ideas
and concerns
Allow people to perform their best
Make worker feel valued
Encourage them to look for
better ways to do things
18. Rule # 9
Break down barriers between department &
Individual
People of different department must work as a
team
Solve & foresee problem
19. Rule # 10
Eliminate slogans, exhortation and targets for the
workforce :
Let worker know what you want – don’t make
them guess
Don’t let words and nice-sounding phrases
replace effective leadership
20. Rule # 11
Eliminate numerical quotas for the workforce and
numerical goals for managements :
Look at how the process is carried out, not just
numerical targets
Measure the process rather than people behind
the process
21. Rule # 12
Remove barriers that rob people of pride of
workmanship and eliminate rating system
This means abolishment of the annual rating
and of management by objective
Don’t use punitive Behavior
22. Rule # 13
Education for self improvement for everyone
Improve the current skills of workers
Encourage people to learn new skill to
prepare for future change and challenges
23. Rule # 14
Involve everybody in the company to work
accomplishing the transformation
The transformation is everybody’s job
Improve your overall organization by having
each person take a step toward quality
