Critical Success Factors (CSFs) In International ERP Implementations - 2017 questionnaire framework moutasm tamimi

1. Critical Success Factors (CSFs)
In International ERP Implementations
Prepared By: Moutasm Tamimi
Software Engineering
2017

2. Outline
■ Keywords
■ Clear goals and objectives
■ CSFs for ERP implementation
■ The mean rankings of Critical Success Factors by degree of importance in
ERP implementation
■ Questionnaire to elicit information about Company X with Respect to the
CSFs Ranking the ERP project Pre-Implementation
■ International Culture Related Questionnaire To elicit information about
Company X with Respect to the ERP Implementation
■ Reference

3. Keywords:
1. Case study,
2. Enterprise Resource Planning Systems
3. Critical Success Factors
4. Intemational MIS Implementations

4. Clear goals and objectives
■ An increased emphasis upon the determination of clear goals and
objectives at the project outset, and, importantly, the provision by
intemational vendors of added value in terms of new business practice
knowledge and enhanced project team capability

5. CSFs for ERP implementation
■ An active field of research and while interest in cultural issues as they
relate to ERP implementations has been growing, there has been very-
limited study of intemational vendor-client relationships combined with
an assessment of CSFs as they apply to ERP implementations.

6. The mean rankings of
Critical Success Factors
degree of importance in
ERP implementation
(Somers & Nelson, 2001).

7. Questionnaire to elicit
information
About Company X with
Respect to the
CSFs Ranking the ERP project
Pre-Implementation

8. International Culture Related Questionnaire
■ To elicit information about Company X with Respect to the ERP
Implementation
– The purpose of this questionnaire is to derive information about the
international nature of the vendors and consultants utilized by your
company in its ERP implementation.
– The results of this questionnaire are going to be analyzed together with the
critical success factor interviews performed earlier, so as to be able to elicit
international-related effects on the implementation.

9. Please mark the box that applies best to each statement
 A — Strongly Agree
 B — Agree
 C — Tend to agree
 D — Neutral
 E — Tend to Disagree
 F — Disagree
 G — Strongly Disagree

10. International
Culture Related
Questionnaire
To elicit information
about Company X
with Respect to the
ERP

11. Reference
■ Plant, Robert, and Leslie Willcocks. "Critical success factors in international
ERP implementations: a case research approach." Journal of Computer
Information Systems 47.3 (2007): 60-70.

12. Speaker Information
 Moutasm tamimi
 Independent Consultant , IT Researcher ,
CEO at ITG7
 Instructor of: Project Management.
DBMS Specialist.
.NET Applications.
Digital Marketing.
– Email: tamimi@itg7.com
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14. Critical Success Factors (CSFs)
In International ERP Implementations
Prepared By: Moutasm Tamimi
Software Engineering
2017