1. Outlook – module 1:
Option Explicit
Public parseLines() As String
Sub RunAScriptRuleRoutine(MyMail As MailItem)
Dim strID As String
Dim olNS As Outlook.NameSpace
Dim msg As Outlook.MailItem
Dim bodyText As Variant
Dim subjText As String
Dim intWait As Byte
Const SVOStatus_01 = "CCO: Service Order Status for"
Const SVOStatus_02 = "Service Order Status for"
strID = MyMail.EntryID 'property
Set olNS = Application.GetNamespace("MAPI")
'NameSpace.GetItemFromID Method(Outlook)
'Returns a Microsoft Outlook item identified by the specified entry ID (if valid).
Set msg = olNS.GetItemFromID(strID)
On Error Resume Next
bodyText = ""
Do While bodyText = ""
' Slow the processing down a bit before trying again
For intWait = 1 To 100
DoEvents
Next
' Try again
bodyText = msg.Body
Loop
subjText = msg.Subject
If InStr(1, subjText, SVOStatus_01) > 0 Or InStr(1, subjText, SVOStatus_02) > 0 Then
'Split Function: Returns a zero-based, 1-D array containing a specified number of
substrings
'tokenize each line of the email
parseLines = Split(msg.Body, vbCrLf)

2. Call Send_Mail_With_Signature_Html(True, parseLines)
End If
Set item = Nothing
Set msg = Nothing
Set olNS = Nothing
End Sub
Outlook – module 2:
Option Explicit
Sub composeBody(strbody, SR_num)
Dim template_1, template_2, template_3, RMA_SVO_no As String
Dim i, j, h, PN, SQ, EQ, AQ As Integer
Dim k2, k1 As Byte
Dim returnPNline As Boolean
Dim ShipToEmail(), AcknowledgmentEmail(), AcknowledgmentCCO(), AcknowledgmentContact(),
CustomerEmailinSR() As String
'Note that a reference to "Microsoft Scripting Runtime" is needed in order to get access to
the Dictionary object
'That's if the New syntax is used. CreateObject will work without a reference, as long as
the Microsoft Scripting Runtime
'is installed and available from the References window
Dim myDictionary_parts As Object
Dim myDictionary_qtys As Object
Dim myDictionary_etas As Object
Dim uniquePNs As Variant
Dim uniqueQTYs As Variant
Dim uniqueETAs As Variant
Dim filtered_PN_List() As String
Dim filtered_QTY_List() As String
Dim filtered_ETA_List() As String
Dim PN_text As String
Dim Qty_text As String
Dim ETA_text As String

3. Const c_SRnum = "Service Request"
Const ShipTo = "Ship-to Information"
Const BillTo = "Bill-to Information"
Dim Ship_To As String
Const StartChr = 23
Const Labor = "Labor"
Const NoFieldEngineer = "No Field Engineer"
Const FieldEngineer = "Field Engineer"
Const c_CustomerRefNumber_1 = "Reference Number"
Dim Cust_Rf_Num As String
Const c_CustomerRefNumber_2 = "Help Desk Tracking: "
Const c_ReplacementParts = "Replacement Parts"
Const c_PartETA = "Part(s) ETA"
Dim PartETA() As String
Const Assembly1 = "Assembly 1"
Const LineRef = "Line Ref"
Const c_PartNumber = "Part Number"
Dim PartNumber() As String
Const c_QtyShpd = "Qty Shipped"
Dim QtyShpd() As Byte
Const c_QtyAuth = "Qty Auth"
Dim QtyAuth() As Byte
Const FE_Confirmed_ETA = "FE Confirmed ETA"
Dim FE_ETA As String
Const FieldEngineerInformation = "Field Engineer Information"
Const c_FE_name = "Name:"

4. Dim FE_name() As String
PN = 0
SQ = 0
EQ = 0
AQ = 0
returnPNline = False
FE_ETA = ""
For i = 0 To UBound(parseLines)
' 0. read from Notepad.txt: comPref already verified, contacts and helpdesk
tracking number prepared by Excel macro
' 1. How many parts? -> Qty for each part!
' 2. How many depots? -> How many ETA's for parts do we have?
' 3. FE intervention?
' 4. assembly?
k2 = 1
If InStr(k2, parseLines(i), "RETURN INFORMATION", vbTextCompare) > 0 Then
returnPNline = True
End If
If InStr(k2, parseLines(i), c_SRnum, vbTextCompare) > 0 Then
k1 = InStr(k2, parseLines(i), ":", vbTextCompare)
SR_num = Mid(parseLines(i), k1 + 2)
End If
If InStr(k2, parseLines(i), "RMA/Service Order", vbTextCompare) > 0 Then
k1 = InStr(k2, parseLines(i), ":", vbTextCompare)
RMA_SVO_no = Mid(parseLines(i), k1 + 2)
End If
If InStr(k2, parseLines(i), c_CustomerRefNumber_1, vbTextCompare) > 0 Then
k1 = InStr(k2, parseLines(i), ":", vbTextCompare)
Cust_Rf_Num = Mid(parseLines(i), k1 + 2)
End If
If InStr(k2, parseLines(i), c_PartNumber, vbTextCompare) > 0 Then
k1 = InStr(k2, parseLines(i), ":", vbTextCompare)
If returnPNline = False Then

5. ReDim Preserve PartNumber(PN)
PartNumber(PN) = Mid(parseLines(i), k1 + 2)
PN = PN + 1
End If
End If
' If InStr(k2, parseLines(i), c_QtyShpd, vbTextCompare) > 0 Then
' k1 = InStr(k2, parseLines(i), ":", vbTextCompare)
' ReDim Preserve QtyShpd(SQ)
' QtyShpd(SQ) = Mid(parseLines(i), k1 + 2)
' SQ = SQ + 1
' End If
If InStr(k2, parseLines(i), c_QtyAuth, vbTextCompare) > 0 Then
k1 = InStr(k2, parseLines(i), ":", vbTextCompare)
If returnPNline = False Then
ReDim Preserve QtyAuth(AQ)
QtyAuth(AQ) = Mid(parseLines(i), k1 + 2)
AQ = AQ + 1
End If
End If
If InStr(k2, parseLines(i), c_PartETA, vbTextCompare) > 0 Then
k1 = InStr(k2, parseLines(i), ":", vbTextCompare)
ReDim Preserve PartETA(EQ)
PartETA(EQ) = Mid(parseLines(i), k1 + 2, 17)
EQ = EQ + 1
End If
If InStr(k2, parseLines(i), FE_Confirmed_ETA, vbTextCompare) > 0 Then
k1 = InStr(k2, parseLines(i), ":", vbTextCompare)
FE_ETA = Mid(parseLines(i), k1 + 2, 17)
End If
If InStr(k2, parseLines(i), ShipTo, vbTextCompare) > 0 Then
j = i
Do While parseLines(j) <> BillTo
j = j + 1
Loop

6. h = j - i
j = 0
Ship_To = parseLines(i + 2)
For j = 1 To h - 4 Step 1
Ship_To = Ship_To & "<br>" & parseLines(i + j + 2)
Next j
End If
Next i
'Instantiate a Scripting.Dictionary object
' =========================================
'http://stackoverflow.com/questions/3017852/vba-get-unique-values-from-array
' Set myDictionary_parts = CreateObject("Scripting.Dictionary")
'alternatively: Set myDictionary_parts = New Scripting.Dictionary
' Set myDictionary_qtys = CreateObject("Scripting.Dictionary")
'**********************************************
' For i = LBound(PartNumber) To UBound(PartNumber)
' myDictionary_parts(PartNumber(i)) = 1
' Next i
' i = 0
' For Each uniquePNs In myDictionary_parts.Keys()
'myDictionary.Keys() is a Variant array of the unique values in the uniquePNs array.
'uniquePNs will iterate through each of them.
' ReDim Preserve filtered_PN_List(i)
' filtered_PN_List(i) = uniquePNs
' i = i + 1
' Next uniquePNs
'*********************************************************************
' search for unique ETA's (Estimated Time of Arrival) in a dictionary:
'*********************************************************************
Set myDictionary_etas = CreateObject("Scripting.Dictionary")
For i = LBound(PartETA) To UBound(PartETA)
myDictionary_etas(PartETA(i)) = 1
Next i

7. i = 0
For Each uniqueETAs In myDictionary_etas.Keys()
'myDictionary.Keys() is a Variant array of the unique values in the uniquePNs array.
'uniquePNs will iterate through each of them.
ReDim Preserve filtered_ETA_List(i)
filtered_ETA_List(i) = uniqueETAs
i = i + 1
Next uniqueETAs
'******************************************************************
' now let's take unique ETA's and create ETA line for the template:
'******************************************************************
If Cust_Rf_Num <> "" Then
Cust_Rf_Num = "Customer Reference Number: " & Cust_Rf_Num
End If
For i = 0 To UBound(filtered_ETA_List)
If i = 0 Then
ETA_text = filtered_ETA_List(i)
End If
If i > 0 Then
ETA_text = ETA_text & ", " & filtered_ETA_List(i)
End If
Next i
'******************************************************************
For i = 0 To UBound(PartNumber)
If UBound(PartNumber) = 0 Then
PN_text = PN_text & PartNumber(i)
Qty_text = QtyAuth(i)
End If
If UBound(PartNumber) > 0 Then
If i = 0 Then
PN_text = PartNumber(i)
Qty_text = QtyAuth(i)

8. End If
If i > 0 Then
PN_text = PN_text & ", " & PartNumber(i)
Qty_text = Qty_text & ", " & QtyAuth(i)
End If
End If
Next i
If FE_ETA <> "" Then
If PartNumber(0) <> "" Then
template_1 = "<FONT FACE=""Arial"", SIZE=""-1"">Dear Customer,<br><br>" & _
"I am writing to you regarding RMA " & RMA_SVO_no & ", " & Cust_Rf_Num &
"<br><br>" & _
"I would like to inform you that the requested part: " & PN_text & "
(quantity: " & Qty_text & ") will be onsite on " & ETA_text & " local time.<br><br>" & _
"The shipping address is:<br>" & _
Ship_To & "<br><br>" & _
"The field engineer, XXXXX , will be attending the site on " & FE_ETA & "
local time.<br><br>" & _
"Please do not hesitate to contact me should you need any further
assistance.</FONT><br>"
strbody = template_1
Else
template_3 = "<FONT FACE=""Arial"", SIZE=""-1"">Dear Customer,<br><br>" & _
"I am writing to you regarding RMA " & RMA_SVO_no & ", " & Cust_Rf_Num &
"<br><br>" & _
"The field engineer, XXXXX , will be attending the site on " & FE_ETA & "
local time.<br><br>" & _
"The shipping address is:<br>" & _
Ship_To & "<br><br>" & _
"Please do not hesitate to contact me should you need any further
assistance.</FONT><br>"
strbody = template_3
End If
Else
template_2 = "<FONT FACE=""Arial"", SIZE=""-1"">Dear Customer,<br><br>" & _

9. "I am writing to you regarding RMA " & RMA_SVO_no & ", " & Cust_Rf_Num &
"<br><br>" & _
"I would like to inform you that the requested part: " & PN_text & "
(quantity: " & Qty_text & ") will be onsite on " & ETA_text & " local time.<br><br>" & _
"The shipping address is:<br>" & _
Ship_To & "<br><br>" & _
"Please do not hesitate to contact me should you need any further
assistance.</FONT><br>"
strbody = template_2
End If
End Sub
Outlook – module 3:
Option Explicit
Function GetBoiler(ByVal sFile As String) As String
Dim fso As Object
Dim ts As Object
Set fso = CreateObject("Scripting.FileSystemObject")
Set ts = fso.GetFile(sFile).OpenAsTextStream(1, -2)
GetBoiler = ts.readall
ts.Close
End Function
'===============================================
' SEND MAIL + ATTACH A SIGNATURE TO A MESSAGE
'===============================================
Sub Send_Mail_With_Signature_Html(DisplayMsg As Boolean, parseLines)
Dim OutApp As Object
Dim OutMail As Object
Dim objRecipient As Object
Dim strbody, SR_num As String
Dim SigString As String
Dim Signature As String
Set OutApp = Outlook.Application
Set OutMail = OutApp.CreateItem(olMailItem)

10. OutMail.BodyFormat = olFormatHTML
Call composeBody(strbody, SR_num)
'Change Ales Vymyslicky, Cisco Logistics.htm to the name of your signature
'Environ Function - Environ({envstring | number}) - Returns the String associated with an
operating system environment variable
SigString = Environ("appdata") & "MicrosoftSignaturesAles Vymyslicky, Cisco
Logistics.htm"
If Dir(SigString) <> "" Then
Signature = GetBoiler(SigString)
Else
Signature = ""
End If
On Error Resume Next
With OutMail
.SentOnBehalfOfName = "avymysli@cisco.com"
' Add the To recipient(s) to the message.
Set objRecipient = .Recipients.Add("Nancy Davolio")
objRecipient.Type = olTo
' Add the CC recipient(s) to the message.
Set objRecipient = .Recipients.Add("Michael Suyama")
objRecipient.Type = olCC
' Add the BCC recipient(s) to the message.
' Set objRecipient = .Recipients.Add("Andrew Fuller")
' objRecipient.Type = olBCC
' Set the Subject, Body, and Importance of the message.
.Subject = "SR " & SR_num
'.Body = "This is the body of the message." & vbCrLf & vbCrLf
.HTMLBody = strbody & "<br>" & Signature
.Importance = olImportanceHigh 'High importance
' Resolve each Recipient's name.

11. For Each objRecipient In .Recipients
objRecipient.Resolve
Next
' Should we display the message before sending?
If DisplayMsg Then
.Display
Else
.Save
.Send
End If
End With
On Error GoTo 0
Set OutMail = Nothing
Set OutApp = Nothing
End Sub
'================================================
'Where is the Image that I have in my signature ?
'================================================
'When you use the example above and you have a picture in your html signature you will notice
when
'you send the mail with VBA code the picture will not show up in the mail body.
'Problem seems to be the path to the pictures in the HTML code.
'
' Follow the steps below to send a signature with an image:
'
'1: Close Outlook
'
'2: Go to the htm file created by Outlook
'
' Vista and Windows 7 :
'C:UsersAlesAppDataRoamingMicrosoftSignatures
'
' Windows XP:

12. 'C:Documents and SettingsAlesApplication DataMicrosoftSignatures
'
'Note: Ales is the User name
'Note: AppData or Application Data are hidden folders
' (Change the view in Windows explorer so it show hidden files and folders)
'
'
'3: Open the signature file created by the Outlook named "Mysig.htm" with Notepad.
'
'Look for something inside the Mysig.htm file(bottom of the file), like:
'
' src = "Mysig_files/image001.png"
'
' src = "Mysig_files/image002.jpg"
'
' Replace the short path to both files to the full path:
'
'src = "C:UsersAlesAppDataRoamingMicrosoftSignaturesMysig_filesimage001.png"
'
'src = "C:UsersAlesAppDataRoamingMicrosoftSignaturesMysig_filesimage002.jpg"
'
'
'4: Save and close the signature file.
'
'5: Run the macro again to see if you see the picture in your signature
Outlook – module 6:
Option Explicit
Public Sub StartOnPointedItem()
Dim strID As String
Dim olNS As Outlook.NameSpace
Dim msg As Outlook.MailItem
Dim bodyText As Variant
Dim subjText As String
Dim intWait As Byte

13. Dim objItem As Object
Dim objMail As Object
Const SVOStatus_01 = "CCO: Service Order Status for"
Const SVOStatus_02 = "Service Order Status for"
Set objItem = GetCurrentItem()
Set msg = objItem
On Error Resume Next
bodyText = msg.Body
If bodyText = "" Then
Do While bodyText = ""
' Slow the processing down a bit before trying again
For intWait = 1 To 100
DoEvents
Next
' Trying again
bodyText = msg.Body
Loop
End If
subjText = msg.Subject
If InStr(1, subjText, SVOStatus_01) > 0 Or InStr(1, subjText, SVOStatus_02) > 0 Then
'Split Function: Returns a zero-based, 1-D array containing a specified number of
substrings
'tokenize each line of the email
parseLines = Split(msg.Body, vbCrLf)
Call Send_Mail_With_Signature_Html(True, parseLines)
End If
Set objItem = Nothing
Set objMail = Nothing
End Sub
Function GetCurrentItem() As Object
Dim objApp As Outlook.Application
Set objApp = Application
On Error Resume Next

14. Select Case TypeName(objApp.ActiveWindow)
Case "Explorer"
Set GetCurrentItem = objApp.ActiveExplorer.Selection.item(1)
Case "Inspector"
Set GetCurrentItem = objApp.ActiveInspector.CurrentItem
Case Else
End Select
End Function