Supervisors at the Front-Line: Is Training Worth It?
•
0 likes•253 views
Front line managers are agents of transformation. Giving them leadership tools to inspire followership, and unite their direct-reports under the mission and purpose of the organization, has a direct impact on employee performance. Solid leadership training for leaders at the front-line is vital for organizational health and success!
Recommended
Recommended
More Related Content
What's hot
What's hot (20)
Similar to Supervisors at the Front-Line: Is Training Worth It?
Similar to Supervisors at the Front-Line: Is Training Worth It? (20)
Recently uploaded
Recently uploaded (20)
Supervisors at the Front-Line: Is Training Worth It?
- 1. 60% 12%OF A COMPANY’S MANAGEMENT RANKS ARE FRONT-LINE LEADERS. REPORT INVESTING SUFFICIENTLY IN DEVELOPING THEM. YET, ONLY IT SHOWS. Supervisors at the Front-Line Is Training Worth It? 158 MILLION PEOPLE IN THE U.S. WORKFORCE ARE MANAGED BY 11 MILLION SUPERVISORS. THAT’S A RATIO OF 18:1. HOW MANY PEOPLE DO YOU KNOW WHO SUCCESSFULLY MANAGE 18 PEOPLE? The Costs of Bad Managers The Results of Engaged Employees 82% of employees don’t trust their bosses. Every month, 2 million employees leave their jobs, and 60% say their relationship with their boss is to blame. DECREASEDCUSTOMERSATISFACTION MOREWASTE,HIGHERCOST UNSAFEPRODUCTS INCREASEDWORKPLACEACCIDENTS LONGERLEADTIMES STRESSEDHEALTHCARESYSTEM DECREASEDQUALITY INCREASEDPRODUCTIVITY GREATEREMPLOYEELOYALTY BETTERMORALE,LESSCHURN HIGHERCUSTOMERSATISFACTION 60%GREATERLIKELIHOODTOACHIEVEBUSINESSTARGETS “highlyengagedemployees out-performdisengaged employeesby28%.” -CORPORATE LEADERSHIP COUNCIL- FRONT-LINE LEADERS MAKE MORE OF A DIFFERENCETOTHEIR COMPANY RESULTSTHAN ANY OTHER GROUP OF MANAGERS. FEW ACTIVITIES PROMISETO DELIVER A BETTER ROITHAN INVESTING INTHEIR DEVELOPMENT. ARE ACCOUNTABLE FOR USING AUTHORITY moementum.com/step-up | 541.382.0778 CHARACTERISTICS OF GREAT FRONT-LINE LEADERS DOESYOUR FRONT-LINE LEADERSHIP DEVELOPMENT PROCESSTEACHTHESE SKILLS? IT SHOULD. http://www.gallup.com/businessjournal/152429/cost-bad-project-management.aspx http://teamgantt.com/blog/2014/07/21/seven-shocking-project-management-statistics-and-lessons-we-should-learn/ 2013 EDELMANTRUST BAROMETER http://www.edelman.com/insights/intellectual-property/trust-2013/ https://hbr.org/resources/pdfs/tools/Halogen_Report_June2014.pdf US Dept. of Labor statistics http://www.bls.gov/ooh/management/ SOURCES: Companieslose $450-500millionayear inbadmanagement. -GALLUP- REINFORCE THE ORGANIZATON’S CORE VALUES HAVE THE COURAGE TO BE VULNERABLE LISTEN WITH EMPATHY AND WITHOUT JUDGMENT PEOPLE LIKE WORKING FOR THEM ACT AS TEACHERS AND DEVELOPERS NOT MICRO MANAGERS