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DON’T STAND IN THE FIRE:
Leadership lessons from World of Warcraft




                                     BRIAN HAWKINS
                                     @iuxc
“There is not another form of technology on this planet that has
kept up with games. The game industry marches on in the way
it does because it has this dream that, one day, it’s going to be
real. We’re going to have real life. We’re going to have real
characters. We’re going to have real drama. We’re going to
change the world and entertain in a way that nothing else
ever has before.”
--SIR PETER MOLYNEUX
Why games?
<Nights>
Founded in 2005
A QUICK LOOK BACK


2005 - 06    Casual guild
2006 - 10    Raiding guild
 2010 - 12   PVP guild
  2012 - ?   Raiding guild
Eight lessons.
Lesson one:
Lose the ego.
Doing the right thing is sometimes
admitting you did the wrong thing.
Lesson two:
Stand for something.
              (but not in the fire...)
“Never forget what you are. The rest of the world will not.
Wear it like armor, and it can never be used to hurt you.”
--TYRION LANNISTER
Do your own thing, own it, and other
   similar people will follow you.
Lesson three:
You can’t lead by doing.
Lesson four:
Solve the parts, not the whole.
“Sometimes, in order to solve many problems, you must
focus on only one for a time.”
--EITRIGG, “The Shattering”
Lesson five:
Your people are more important than you.
“It ain’t about you!”
--DR. PHIL
In a conversation there is the person talking
and the person who wishes they were talking.
Lesson six:
Ask questions.
ASK QUESTIONS LIKE:

Why?
What were you thinking here?
Tell me more about that...
How can I help you?
How can you fix that?
Lesson seven:
Be authentic.
“People will forget what you said, and what you did, but
they will never forget the way you made them feel.”
--MAYA ANGELOU
Lesson eight:
Don’t stand in the fire.
I didn’t set out to learn how to lead in
      World of Warcraft, but I did.
Lesson nine:
Thank you.
(the most important one)
BRIAN HAWKINS
@iuxc

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Don't stand in the fire: Leadership lessons from World of Warcraft