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THE ART OF CONTENT
Tracey Halvorsen
@traceyhalvorsen
http://dev.fastspot.com/labs/memoire (view in Chrome w/ Audio)
A BRIEF HISTORY OF HUMAN
COMMUNICATION
THE HUMAN STORYTELLER
We are humans
because we are
story makers and
story tellers.
All human beings have
an innate need to hear
and tell stories and to
have a story to live by.
—Harvey Cox, The Seduction of the Spirit
“
Even when the body
goes to sleep, the mind
stays up all night,
telling itself stories.
“
-
Memory is never a precise
duplicate of the original…
it is a continuing act of
creation.
“
-Rosalind Cartwright
We now know that memories are
not fixed or frozen ...but are
transformed, disassembled,
reassembled, and recategorized
with every act of recollection.
-Oliver Sacks
“
A story expresses how and
why life changes.
There's an event that throws
life out of balance.
A good storyteller describes
what it's like to deal with
opposing forces…
- Robert McKee and Bronwyn Fryer Harvard Business Review
“
Tur-shi-sho &
Mupp“
The story is actually just
a delivery system for
the teller’s agenda.
“
- Jonathon Gottschall
THE SCIENCE OF CONTENT
“On April 30, 1943, a fisherman came across a
badly decomposed corpse floating in the water off
the coast of southwestern Spain. The body was of
an adult male dressed in a trenchcoat, a uniform,
and boots, with a black attaché case chained to his
waist. His wallet identified him as Major William
Martin, of the Royal Marines”
LIES, HONESTLY TOLD
https://www.youtube.com/watch?v=wp8ebj_yRI4
This shows us how
avidly we will seek to
impose story structure
even when none exists.
Our brains are
hard wired for
stories.
Don’t give your
audience junk.
Examples and
Case Studies
Make your content
more interesting
by giving yourself
story challenges.
MailChimp is “this
but not that.”
CREATE BETTER CONTENT
Lessons from the
artist’s perspective.
Look at things from
many different angles.
You can’t have white
without black or
warm without cool.
Limits can provide
opportunities.
Brian Eno’s
“Oblique Strategies”
FIVE WHYS
“GOODBYE
OLD FRIEND”
“WE ARE ALL
GOING TO DIE”
When you think about
NASA, what words
come to mind?
“
Why does NASA
matter to you?“
Get to know your
audiences.
When you begin your creative
process questioning the content,
EVERYTHING changes.
Let’s Write a
Great Bio! Huh?
Ask your subject:
- what her job title is
- something she likes about work
- something she does to foster creativity
- something that makes for a bad day
Julie Johnson, Director of
Communication & Shelter
Builder
Julie arrives at work every day with 3
pairs of extra fuzzy slippers, an
engineer’s attitude, and a chainsaw.
“
Ask your subject:
- what kind of pets does she have?
- what does the pet seem to get mad about?
- what does the pet like best about the interviewee?
- if you could tell your pet a few important things
about yourself, what would you tell them?
“Julie clicks her fingers on small keys all day, while sighing and
drinking a foul black liquid.
I occasionally hack up a hairball to garner attention. What was
that light movement over there? OMG I can see the bottom of
my food bowl!
She answers the phone a lot, and I see people on her screen
talking to her from all over the world - they talk about
something called user experience. They smile when Julie tells
them things. She smiles back at them.
Julie Johnson, Director of Meows &
Kibble Dispenser“
How about a bio
that is all big life
moments since
childhood?
• Grasped concept of sharing with big sister
to gain favor early in life
• Rode dog length of street
• Got a trophy for speed eating macaroni and
cheese
• Jumped from plane and hated it
• Graduated top of class at Princeton
• Named UX Designer of the Year by the web
• Solved problems for world, slept well
Julie Johnson, Director of Communication
& Macaroni Speed Eater“
Make Your
Creative Space
Why do we impart divisions
between what we might do
as a creative exercise, and
what we do at work?
Give yourself the
right ingredients

to be creative.
There is no difference
between
design and content.
NOW GO FORTH AND
CREATE GREAT
CONTENT!

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The Art of Content