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GEN Z ZING 
7 WAYS TO PUT THE 
ZING INTO GEN Z 
INNOVATION
PUTTING ZING INTO GEN Z 
INNOVATION 
Generation Z is the next big 
opportunity for brand 
innovation. How will we create 
products and services to appeal to 
this cohort of kids who are post- 
Millennials, second-generation 
digital natives born at the turn of 
the century? Under-researched, 
Gen Z is still a generation in the 
making with formative 
experiences yet to fix generational 
traits. Nevertheless innovation 
opportunities are emerging along 
with a distinctive set of 
Generation Z needs
1. DIGITAL DNA 
If Gen Y ‘Millennials’ were the 
connected generation, then Gen Z 
is hyper-connected. Gen Z’ers rely 
on no fewer than five screens for 
their digital fix, and 40% of their 
free time is dedicated to screen-time. 
Digital is not merely native 
to Gen Z, it is innate. Consuming, 
communicating and creating their 
lives via connected screens, digital 
connectivity is the new oxygen 
for this cohort of hyper-connected 
kids 
Gen Z Opportunity #1: 
deliver the connectivity fix Gen Z 
crave and expect
2. CREATIVITY CALLING 
Gen Z are growing up into a new 
‘Maker’ movement where 
technology is not just about 
consuming and communicating, 
but creating. From productivity 
apps to 3D printing and self-publishing, 
Gen Z are bathed in a 
culture that increasingly reveres 
creativity, and the technology that 
can now deliver it. For Gen Z, it’s 
as much about making stuff as 
consuming stuff 
Gen Z Opportunity #2: 
help, inspire and enable a new 
generation of Gen Z creatives
3. REALISM RULES 
If Gen Y were relentlessly upbeat 
and optimistic, Gen Z are shaping 
up to be more realistic about the 
world and their place in it. 
Technology is not seen as the 
panacea to all ills, and this cohort 
takes its technology with a dash of 
Hunger Games-style dystopia. 
Realistic about the dark side of 
technology in limiting freedoms, 
privacy and opportunities, Gen Z 
are digital realists 
Gen Z Opportunity #3: 
help Gen Z win against the System 
and deal with digital dystopia
4. SHARE NO MORE? 
Gen Y were open and compulsive 
sharers, but Gen Z prefer private 
and selective sharing through Ello, 
SnapChat, Secret and Whisper. 
Growing up in a world of Big 
Data, Big Brother surveillance and 
identity theft, privacy is shaping 
up to be a matter that matters 
massively to this generation 
Gen Z Opportunity #4: 
harness the renewed desire for 
privacy and confidentiality
5. BUBBLE-WRAP ME 
Sometimes dubbed the 'bubble-wrap 
generation’, Gen Z are being 
brought up protected and safe 
from the world of recession, 
corruption, volatility, and 
insecurity. As they grow out of the 
bubblewrap and into an unsafe 
and threatening world, Gen Z may 
seek refuge in a new 'safe place’ 
Gen Z Opportunity #5: bubble-wrap 
the lives of Gen Z by offering 
safety and security
6. LIFE AT LIGHT SPEED 
Gen Z has a need for speed. 
Living in an accelerated culture, 
real-time is the new prime time 
and there is a need to 
communicate with speed. Instant, 
on-demand technology, rapid-fire 
communication and a culture of 
instant-obsolescence is shaping a 
now-or-never generation who 
need satisfaction faster or not at 
all. Less patient than Gen Y 
elders, Gen Z hate to wait 
Gen Z Opportunity #6: help Gen Z 
live and love life in the fast lane
7. RENT IT 
Why own something when you can 
rent it? With values being forged 
by streaming technology, digital 
feeds, subscription services, and 
an emergent ‘sharing economy’ 
Gen Z is shaping up to become 
‘generation rent’. Having all the 
benefits of ownership without the 
hassle of ownership makes smart 
sense to this generation 
Gen Z Opportunity #7: find new 
ways to consume, share and enjoy 
without owning
‘GEN Z’ ZING 
1. Digital DNA… deliver the 
connectivity fix they crave 
2. Creativity Calling… help, inspire 
and enable creativity 
3. Realism Rules… help them deal 
with digital dystopia 
4. Share no more?… deliver on 
privacy and confidentiality 
5. Bubble-wrap me… offer safety 
and comfort 
6. Life at life speed… helping live 
and love life in the fast lane 
7. Rent it… new modes of non-ownership 
consumption
WHY THE ‘GEN Z’ ZEAL? 
Generations, like people, have 
personalities. While there are many 
differences within generations, not 
least across cultures and regions, our 
connected world means global cohorts 
increasingly share key influences; from 
a common life-stage, to global media 
and the shared experience of major 
events and trends. The result is a 
generational mindset that is more 
global than ever before: Generation Z - 
second-generation ‘digital natives’ - 
are at tomorrow’s cutting edge of this 
shift 
We believe that by collaborating with 
lead Gen Z (and Gen Y) thinkers and 
influencers, future-focused brands will 
identify exciting new opportunities that 
are internationally relevant & scalable
RESOURCES 
Anatole, E. (2013). Generation Z: Rebels with a cause. Retrieved July, 30, 2013. 
Anderson, J. (2004). Educating generation Zzz…. In Phi Kappa Phi Forum (Vol. 84, No. 4, p. 59). 
Blaikie, A. (2006). One Visions of Later Life: Golden Cohort to Generation Z. The futures of old age, 12. 
Derryberry, A. (2011). Dispatch from the digital frontier: insights from and about generation Z. Learning Solutions Magazine. 
Fleming, K. (2010). Meet Generation Z. Marie Claire. (Oct. 29) 
Geck, C. (2007). The generation Z connection: Teaching information literacy to the newest net generation. Toward a 21st-Century 
School Library Media Program, 235. 
Jones, V., Jo, J., & Martin, P. (2007, February). Future Schools and How Technology can be used to support Millennial and 
Generation-Z Students. In ICUT 2007 (Proc. B), 1st Int. Conf. Ubiquitous Information Technology (pp. 12-14). 
JWT Intelligence (2012) Gen Z: Digital in Their DNA 
Malone, K. (2007). The bubble-wrap generation: children growing up in walled gardens. Environmental Education Research, 13(4), 
513-527. 
Matthews, V. (2008). Generation Z: New kids on the virtual block. Personnel Today, 14. 
McCrindle, M. (2009). Who is Generation Z. 
McCrindle, M., & Wolfinger, E. (2010). Generations defined. Ethos, 18(1), 8. 
Montana, P. J., & Petit, F. (2008). Motivating Generation X and Y on the job and preparing Z. Global Journal of Business Research, 
2(2), 139-148. 
Posnick-Goodwin, S. (2010). Meet generation Z. California Educator, 14(5), 8-18. 
Robertson, M. (2009). Young “netizens” creating public citizenship in cyberspace. International Research in Geographical and 
Environmental Education, 18(4), 287-293. 
Schawbel, D (2014) Generation Z: 25 Things You Need To Know 
Sladik, S & Grabinger, A (2014) Gen Z: The first generation of the 21st Century has arrived 
Sparks & Honey (2014) Meet Generation Z Retrieved Oct 2014 
Williams, K. C., Page, R. A., Petrosky, A. R., & Hernandez, E. H. (2010). Multi-generational marketing: Descriptions, characteristics, 
lifestyles, and attitudes. Journal of Applied Business and Economics, 11(2), 21-36. 
Williams, K. C., & Page, R. A. (2011). Marketing to the generations. Journal of Behavioral Studies in Business, 3(1), 37-53. 
Walliker, A. (2008). Generation Z comes of age. Herald Sun, 23269842-662. 
Walliker, A. (2008). Get ready, here comes Generation Z. The Herald Sun.

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The 'Hunger Games' Generation: 7 insights into 'Gen Z'

  • 1. GEN Z ZING 7 WAYS TO PUT THE ZING INTO GEN Z INNOVATION
  • 2. PUTTING ZING INTO GEN Z INNOVATION Generation Z is the next big opportunity for brand innovation. How will we create products and services to appeal to this cohort of kids who are post- Millennials, second-generation digital natives born at the turn of the century? Under-researched, Gen Z is still a generation in the making with formative experiences yet to fix generational traits. Nevertheless innovation opportunities are emerging along with a distinctive set of Generation Z needs
  • 3. 1. DIGITAL DNA If Gen Y ‘Millennials’ were the connected generation, then Gen Z is hyper-connected. Gen Z’ers rely on no fewer than five screens for their digital fix, and 40% of their free time is dedicated to screen-time. Digital is not merely native to Gen Z, it is innate. Consuming, communicating and creating their lives via connected screens, digital connectivity is the new oxygen for this cohort of hyper-connected kids Gen Z Opportunity #1: deliver the connectivity fix Gen Z crave and expect
  • 4. 2. CREATIVITY CALLING Gen Z are growing up into a new ‘Maker’ movement where technology is not just about consuming and communicating, but creating. From productivity apps to 3D printing and self-publishing, Gen Z are bathed in a culture that increasingly reveres creativity, and the technology that can now deliver it. For Gen Z, it’s as much about making stuff as consuming stuff Gen Z Opportunity #2: help, inspire and enable a new generation of Gen Z creatives
  • 5. 3. REALISM RULES If Gen Y were relentlessly upbeat and optimistic, Gen Z are shaping up to be more realistic about the world and their place in it. Technology is not seen as the panacea to all ills, and this cohort takes its technology with a dash of Hunger Games-style dystopia. Realistic about the dark side of technology in limiting freedoms, privacy and opportunities, Gen Z are digital realists Gen Z Opportunity #3: help Gen Z win against the System and deal with digital dystopia
  • 6. 4. SHARE NO MORE? Gen Y were open and compulsive sharers, but Gen Z prefer private and selective sharing through Ello, SnapChat, Secret and Whisper. Growing up in a world of Big Data, Big Brother surveillance and identity theft, privacy is shaping up to be a matter that matters massively to this generation Gen Z Opportunity #4: harness the renewed desire for privacy and confidentiality
  • 7. 5. BUBBLE-WRAP ME Sometimes dubbed the 'bubble-wrap generation’, Gen Z are being brought up protected and safe from the world of recession, corruption, volatility, and insecurity. As they grow out of the bubblewrap and into an unsafe and threatening world, Gen Z may seek refuge in a new 'safe place’ Gen Z Opportunity #5: bubble-wrap the lives of Gen Z by offering safety and security
  • 8. 6. LIFE AT LIGHT SPEED Gen Z has a need for speed. Living in an accelerated culture, real-time is the new prime time and there is a need to communicate with speed. Instant, on-demand technology, rapid-fire communication and a culture of instant-obsolescence is shaping a now-or-never generation who need satisfaction faster or not at all. Less patient than Gen Y elders, Gen Z hate to wait Gen Z Opportunity #6: help Gen Z live and love life in the fast lane
  • 9. 7. RENT IT Why own something when you can rent it? With values being forged by streaming technology, digital feeds, subscription services, and an emergent ‘sharing economy’ Gen Z is shaping up to become ‘generation rent’. Having all the benefits of ownership without the hassle of ownership makes smart sense to this generation Gen Z Opportunity #7: find new ways to consume, share and enjoy without owning
  • 10. ‘GEN Z’ ZING 1. Digital DNA… deliver the connectivity fix they crave 2. Creativity Calling… help, inspire and enable creativity 3. Realism Rules… help them deal with digital dystopia 4. Share no more?… deliver on privacy and confidentiality 5. Bubble-wrap me… offer safety and comfort 6. Life at life speed… helping live and love life in the fast lane 7. Rent it… new modes of non-ownership consumption
  • 11. WHY THE ‘GEN Z’ ZEAL? Generations, like people, have personalities. While there are many differences within generations, not least across cultures and regions, our connected world means global cohorts increasingly share key influences; from a common life-stage, to global media and the shared experience of major events and trends. The result is a generational mindset that is more global than ever before: Generation Z - second-generation ‘digital natives’ - are at tomorrow’s cutting edge of this shift We believe that by collaborating with lead Gen Z (and Gen Y) thinkers and influencers, future-focused brands will identify exciting new opportunities that are internationally relevant & scalable
  • 12. RESOURCES Anatole, E. (2013). Generation Z: Rebels with a cause. Retrieved July, 30, 2013. Anderson, J. (2004). Educating generation Zzz…. In Phi Kappa Phi Forum (Vol. 84, No. 4, p. 59). Blaikie, A. (2006). One Visions of Later Life: Golden Cohort to Generation Z. The futures of old age, 12. Derryberry, A. (2011). Dispatch from the digital frontier: insights from and about generation Z. Learning Solutions Magazine. Fleming, K. (2010). Meet Generation Z. Marie Claire. (Oct. 29) Geck, C. (2007). The generation Z connection: Teaching information literacy to the newest net generation. Toward a 21st-Century School Library Media Program, 235. Jones, V., Jo, J., & Martin, P. (2007, February). Future Schools and How Technology can be used to support Millennial and Generation-Z Students. In ICUT 2007 (Proc. B), 1st Int. Conf. Ubiquitous Information Technology (pp. 12-14). JWT Intelligence (2012) Gen Z: Digital in Their DNA Malone, K. (2007). The bubble-wrap generation: children growing up in walled gardens. Environmental Education Research, 13(4), 513-527. Matthews, V. (2008). Generation Z: New kids on the virtual block. Personnel Today, 14. McCrindle, M. (2009). Who is Generation Z. McCrindle, M., & Wolfinger, E. (2010). Generations defined. Ethos, 18(1), 8. Montana, P. J., & Petit, F. (2008). Motivating Generation X and Y on the job and preparing Z. Global Journal of Business Research, 2(2), 139-148. Posnick-Goodwin, S. (2010). Meet generation Z. California Educator, 14(5), 8-18. Robertson, M. (2009). Young “netizens” creating public citizenship in cyberspace. International Research in Geographical and Environmental Education, 18(4), 287-293. Schawbel, D (2014) Generation Z: 25 Things You Need To Know Sladik, S & Grabinger, A (2014) Gen Z: The first generation of the 21st Century has arrived Sparks & Honey (2014) Meet Generation Z Retrieved Oct 2014 Williams, K. C., Page, R. A., Petrosky, A. R., & Hernandez, E. H. (2010). Multi-generational marketing: Descriptions, characteristics, lifestyles, and attitudes. Journal of Applied Business and Economics, 11(2), 21-36. Williams, K. C., & Page, R. A. (2011). Marketing to the generations. Journal of Behavioral Studies in Business, 3(1), 37-53. Walliker, A. (2008). Generation Z comes of age. Herald Sun, 23269842-662. Walliker, A. (2008). Get ready, here comes Generation Z. The Herald Sun.