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Technical Communications Portfolio
ARIZONA STATE UNIVERSITY
CAPSTONE SPRING 2014

BY MARIA MADRIGAL
Purpose
Program Outcomes
 Rhetorical Knowledge

 Critical Thinking, Reading, and Writing
 Processes
 Knowledge of Conventions
Technical Communication Program Outcomes


Rhetorical Knowledge












Critical Thinking, Reading, and Writing










Use information, writing, and reading for inquiry, learning, thinking, and communicating
Understand that research and writing is a series of tasks, including accessing, retrieving, evaluating, analyzing, and synthesizing appropriate data and information from
sources that vary in content, format, structure, and scope
Understand the relationships among language, knowledge, and power including social, cultural, historical, and economic issues related to information, writing, and
technology
Recognize, understand, and analyze the context within which language, information, and knowledge are produced, managed, organized, and disseminated
Integrate previously held beliefs, assumptions, and knowledge with new information and the ideas of others

Processes











Identify, articulate, and focus on a defined purpose
Respond to the need of the appropriate audience
Respond appropriately to different rhetorical situations
Use conventions of format and structure appropriate to the rhetorical situation
Adopt appropriate voice, tone, and level of formality
Understand how each genre helps to shape writing and how readers respond to it
Write in multiple genres
Understand the role of a variety of technologies/media in accessing, retrieving, managing, and communicating information
Use appropriate technologies to organize, present, and communicate information to address a range of audiences, purposes, and genres

Be aware that it usually takes multiple drafts to create and complete a successful text
Develop research and writing strategies appropriate to the context and situation
Develop flexible strategies for generating, revising, editing, and proof-reading
Understand research and writing as an open process that permits writers to use later invention and re-thinking to revise their work
Understand the collaborative and social aspects of research and writing processes
Learn to critique their own and others' works
Learn to balance the advantages of relying on others with the responsibility of doing their part
Use appropriate technologies to manage data and information collected or generated for future use

Knowledge of Conventions








Learn common formats for different genres
Learn standard tools for accessing and retrieving information
Learn and apply appropriate standards, laws, policies, and accepted practices for the use of a variety of technologies
Develop knowledge of genre conventions ranging from structure and paragraphing to tone and mechanics
Apply appropriate means of documenting their work
Control such surface features as syntax, grammar, punctuation, and spelling
Understand and apply legal and ethical uses of information and technology including copyright and intellectual property
Rhetorical Knowledge













Identify, articulate, and focus on a defined purpose
Respond to the need of the appropriate audience
Respond appropriately to different rhetorical situations
Use conventions of format and structure appropriate to the rhetorical
situation
Adopt appropriate voice, tone, and level of formality
Understand how each genre helps to shape writing and how readers respond
to it
Write in multiple genres
Understand the role of a variety of technologies/media in accessing,
retrieving, managing, and communicating information
Use appropriate technologies to organize, present, and communicate
information to address a range of audiences, purposes, and genres
Virtual Presentation
Grant Proposal
Brochure
Technology Article
Conclusion
 Thank you!

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Portfolio draft2

  • 1. Technical Communications Portfolio ARIZONA STATE UNIVERSITY CAPSTONE SPRING 2014 BY MARIA MADRIGAL
  • 3. Program Outcomes  Rhetorical Knowledge  Critical Thinking, Reading, and Writing  Processes  Knowledge of Conventions
  • 4. Technical Communication Program Outcomes  Rhetorical Knowledge           Critical Thinking, Reading, and Writing       Use information, writing, and reading for inquiry, learning, thinking, and communicating Understand that research and writing is a series of tasks, including accessing, retrieving, evaluating, analyzing, and synthesizing appropriate data and information from sources that vary in content, format, structure, and scope Understand the relationships among language, knowledge, and power including social, cultural, historical, and economic issues related to information, writing, and technology Recognize, understand, and analyze the context within which language, information, and knowledge are produced, managed, organized, and disseminated Integrate previously held beliefs, assumptions, and knowledge with new information and the ideas of others Processes          Identify, articulate, and focus on a defined purpose Respond to the need of the appropriate audience Respond appropriately to different rhetorical situations Use conventions of format and structure appropriate to the rhetorical situation Adopt appropriate voice, tone, and level of formality Understand how each genre helps to shape writing and how readers respond to it Write in multiple genres Understand the role of a variety of technologies/media in accessing, retrieving, managing, and communicating information Use appropriate technologies to organize, present, and communicate information to address a range of audiences, purposes, and genres Be aware that it usually takes multiple drafts to create and complete a successful text Develop research and writing strategies appropriate to the context and situation Develop flexible strategies for generating, revising, editing, and proof-reading Understand research and writing as an open process that permits writers to use later invention and re-thinking to revise their work Understand the collaborative and social aspects of research and writing processes Learn to critique their own and others' works Learn to balance the advantages of relying on others with the responsibility of doing their part Use appropriate technologies to manage data and information collected or generated for future use Knowledge of Conventions        Learn common formats for different genres Learn standard tools for accessing and retrieving information Learn and apply appropriate standards, laws, policies, and accepted practices for the use of a variety of technologies Develop knowledge of genre conventions ranging from structure and paragraphing to tone and mechanics Apply appropriate means of documenting their work Control such surface features as syntax, grammar, punctuation, and spelling Understand and apply legal and ethical uses of information and technology including copyright and intellectual property
  • 5.
  • 6. Rhetorical Knowledge          Identify, articulate, and focus on a defined purpose Respond to the need of the appropriate audience Respond appropriately to different rhetorical situations Use conventions of format and structure appropriate to the rhetorical situation Adopt appropriate voice, tone, and level of formality Understand how each genre helps to shape writing and how readers respond to it Write in multiple genres Understand the role of a variety of technologies/media in accessing, retrieving, managing, and communicating information Use appropriate technologies to organize, present, and communicate information to address a range of audiences, purposes, and genres

Editor's Notes

  1. Hello my name is Maria Madrigal andwelcome to my Technical Communications capstone portfolio for TWC490 course at Arizona State University.
  2. Thank you for taking the time to review my portfolio. After a very long hold on my education, I am a few months away from earning a Bachelor’s degree in Technical Communications from Arizona State University. This program has significantly improved my technical communication skills, which has enhanced my performance in my currentposition.The program has helped improve my confidence to take on more challenging projects. In this presentation I have organized four artifacts that demonstrate how I gained the program outcomes from the coursework I completed during the last two years.
  3. To complete the undergraduate degree in Technical Communications Program, I had to demonstrate that I met the required program Outcomes. The program requires that students proved they achieved excellency in the following four areas:Critical Thinking, Reading, and Writing skills help student…Processes, and Knowledge of Conventions. I will present fourartifacts of my project coursework with evidence that I have met the required program outcomes. The artifacts I will completedare, a Virtual Presentation from TWC301 course, a Grant Proposal from TWC401 course, Brochure from TWC411 course, and a Technology Article for TWC421 course. I will demonstrate in my projects how I achieved the program outcome.
  4. To complete the undergraduate degree in Technical Communications, I had to demonstrate that I met certain program Outcomes. The program requires that students achieved excellency in the following four areas:Critical Thinking, Reading, and Writing skills help student…Processes, and Knowledge of Conventions. I will present fourartifacts of my project coursework with evidence that I have met the required program outcomes. The artifacts I will completedare, a Virtual Presentation from TWC301 course, a Grant Proposal from TWC401 course, Brochure from TWC411 course, and a Technology Article for TWC421 course. I will demonstrate in my projects how I achieved the program outcome.
  5. Rhetorical
  6. I completed a virtual presentation that I posted on Wordpress.com. I was tasked to create this project in TWC301 - General Principles of Multimedia Writing course. This assignment required me to learn about virtual presentation. I looked at numerous presentation on TED.com and WordPress. During the processKnowledge of Conventions This helped me understand what was needed to post presentationCritical Thinking, Reading, and WritingThis project required me to do a lot of planning that allowed me share some of the processes I learned. I had to create a presentation that was targeted to students that may use PSA stands for Problem Solving Approchprocess to solve problems. I reviewed the material I was going present and from that started creating my dialogue. Based on my initial script, I used images that releated to the data I was presenting. I made sure to orgonize my document with my introduction, body & and conclusion. The visuals I selected targeted my intended audience and were consisten with dialogue. I did a few run throughs of presentation before I asked for feedback from friends. Asked for them to be extra critical to make sure that I did not miss anything and that the presenatation was usable.
  7. I had to research numerous proposals to complete a grant proposal for my project in TWC401 - Principles of Technical Communication. This project required me to take rhetorical knowledge to ensure a solid small business proposal would win a grant for my company. I used a template with leading header. My introduction included the company's objective clearly listing what would do and how it would benefit from grant funding. Next I stated current business condition taking facts from USA labor department and problem we were trying to address by targeting unemployment. I then declared our project plan. The plan detailed that company would provided a facility with volunteers and the training provided for those needed. I detailed how the money would be used. I defined the qualifications next, followed, by cost, and benefits. I then wrote the conclusion restating how grant money would benefit individuals that would be trained by professional, ending it with courteous closing that would catch my state objective from my introduction.
  8. In my TWC411 - Visual Communication course I was tasked to create a brochure using adobe, I integrated a colorful logo with basic numbers, letters, and shapes that every child starts learning with. I have chosen vibrant colors that will make the brochure catch the attention of children and parents. To complete brochure, I had to use adobe publisher. I had to take a tutorial since I had never used it before. This turned out to be the best software to use. I had to work on the layout that would fit the specifications required for a brochure. I reformatted many of my images and the logo, so that they were visually attractive.
  9. Techonology article on how technolgy impact's today's society. In this article I had to do research and identify a problem statement. Had to use examples for my problem statement. Reviewed a lot of material on the different sites and how it affects our society. The importance of understanding the source and how that impacts everyone. I did an initial proposal on my planned report that required approval. In my proposal I defined my problem statement, background giving story on technology an dhow we interact with it daily. I provided details on audience analysis and Research. My process included an initial draft that contained the research I had used. I posted and asked for peer feedback to improve final document.
  10. The four artifacts I have introduced in my capstone portfolio are just a few of the projects that I completed during my term at Arizona State University. They demonstrate that I have met program outcomes for Technical Communications.