Arkadin Cloud Communications is a trusted partner for cloud transformation journeys. It has 500k+ enabled Office 365, Skype for Business, and Teams users under management, supported by 250+ dedicated experts. Arkadin delivers complex customized deployments and manages all aspects of Skype cloud voice transformation using a proven approach certified by Microsoft.

1. Arkadin Cloud Communications is
your trusted cloud transformation journey partner:
Today’s webinar will begin shortly
100% focused on Office
365, Skype for Business
& Teams
500k+ enabled users
under management 250+ dedicated experts
Deliver complex
and customized
deployments
Manage all aspects
of Skype cloud voice
transformation
Proven approach certified
by Microsoft
Microsoft Partner
Gold Communications
2016 Magic Quadrant
UCaaS Solutions

2. DECODING
MICROSOFT IGNITE:
OUR DEBRIEF
With help of :
Unify Square,
Fabrizio Volpe

3. Agenda
1. Arkadin & Unify Square.. Chi siamo
2. Comunicare in Office 365
3. Teams Diventa il Nuovo Hub
4. Roadmap: da Skype for Business a Microsoft
Teams
5. Product / Feature matrix
6. Skype for Business and Teams features
comparison table
7. What’s Next

4. 4
The fastest growing
cloud communications provider
Cloud Communication Expertise
15+ years and 1300 experts in cloud
collaboration and communication
180 people Microsoft Certified
Global Coverage
Over 50 offices in 33 countries to deliver
our services in 19 languages
User and Service Centric
Because understanding and exceeding
customer expectations is in our DNA
One of the world’s largest providers
of telecommunications services
Financial Stability
One of the top 3 telecom companies in the
Fortune Global 500 with 10 billion € in revenue (2015-2016)
Scale of Expertise
21,650 employees in 43 countries and 123 cities
in a group with Dimension Data or NTT Security
Infrastructure Network capabilities
130 data center locations worldwide supported
by a Tier 1 IP backbone covering 196 countries

5. Global Reach
Our customers’ end users are across the globe.
5
50,000+ CUSTOMERS
1M+ END USERS
APAC
230K END USERS
EMEA
450K END USERS
And customers such as
AMERICA
380KEND USERS
And customers such as
And customers such as

6. 6
Arkadin provides the best communication technologies
Unified
Communications
Cloud phone system
Chat, IM presence and
conferencing
Virtual
Events
Self-service & managed
webinars
Enterprise Streaming
solutions
Digital
Meeting Spaces
Virtual meeting rooms
with interoperability
Integrated audio, web,
video conferencing
Technology Partners
CLOUD
COMMUNICATION
SOLUTIONS

7. Fabrizio Volpe
Twitter > @fabriziovlp
Blog > www.absoluteuc.org
Email > Fabrizio.volpe@absoluteuc.org
• Senior Consultant @ Unify Square
• Microsoft Most Valuable
Professional Office Servers and
Services
• Member of the Unified
Communication Users Group Italy

8. Cosa hanno annunciato ad Ignite 2017?
“Intelligent Communications”#1
Teams as Central Hub for work#2
Cloud Voice Journey#3
Skype Server 2019#4
Improved Video Interop#5

9. Come Skype for Business/Teams massimizzano il ROI di Office 365?
Increase awareness Empower end users Drive adoption
Increase # O365 apps in use User-driven organic growth Connect the dots
Optimize IT spend Humanize Office 365 Improve data security

10. Comunicare in Office 365, quali opzioni ?

11. Cos’è Microsoft Teams?
Chat, calls & meetings
for today’s teams
Integrated Office 365 apps
Customizable and extensible
Enterprise security, compliance
& manageability

12. Roadmap: da Skype for Business a Microsoft Teams12
http://bit.ly/2y2dfdo

13. Product / Feature matrix13

14. Skype for Business On-Premises14
• Archiving (centralized) • Contact Center solutions • SDN for WiFi Optimization
• Busy Option • E-911 • SEFAUtil
• Call Admission Control • Ethical Wall • Trusted Applications
• Call Park Service • LIS Database • Unassigned Number
• Call Pickup • Location Based Routing • VDI Media Redirection
• Call Via Work • Media Bypass • WiFi IP-Phone
• CDR • Private Line
• Centralized Call Recording
solution
• PSOM

15. Teams15
PlugIn-less Meeting Access (Roadmap)
Guest Access
Meeting Transcription (Roadmap)

16. Per tutti gli Scenari16
• Attendant Console
• Chat (Persistent Chat for on-premises, Teams for the
other options)
• ICE/STUN/TURN support
• IP-Phone
• Monitoring
• Peer-to-Peer Media Flow
• Skype Room System
• Surface Hub
• Voice Mail

17. Coesistenza:
• Skype for Business Server
• Skype for Business Online
• Microsoft Teams
Skype for Business Server (SfB) 2019
• No Standard Edition Server, No Director Role
• No Inplace Upgrade (Side-by-Side-only)
• No more silverlight CSCP
• No persistent chat with
• No SBA (?)
Skype for Business Server (SFBS) 2019 Migration paths
• Lync Server 2013 / Skype for Business 2015 -> Server 2019
• Minimum OS: Windows Server 2016
• Minimum SQL: SQL Server 2016
What’s Next

18. What’s Next
CloudPBX
• Bring your own trunk
• No CCE
High Availability – Windows Fabric
• New Fabric
• Enterprise Edition: from 1 to 16 Frontends
• Enterprise Edition with 2 does not work

19. Quali opzioni per la Video Interoperability con SfB/Teams?
NEW

20. Cosa significano queste novità per il vostro business?
Business-class
telephony
– Always be in control of
your deployment
– Move the right users at
the right time
– Add cloud value at
your pace
You Have OptionsBusiness-class
telephony
– Skype for Business
Server
– Skype for Business
Online
– Microsoft Teams
No Need to Rush Business-class
telephony
– Goal is feature parity
– Initial focus is Teams
Meetings
– Cloud Voice Services
will expand at rapid
pace
Cloud VoiceBusiness-class
telephony
– End user choice
– Ability to communicate
across Skype for
Business Online +
Teams
– Persistent presence
Improved UX

21. Quali fattori chiave per la migrazione a SfB/Teams Cloud Voice?
• Complex Integrations
• Network Readiness
• Video Interoperability
• Global PSTN Voice
• Quality of Experience
• Advanced Voice Workloads
• Contact Center
• Managing User Change
• Displacing Existing Apps
• Adoption & ROI Realization
• Site Transformation Services
• Phased Migrations

22. Microsoft Teams rimpiazzerà Skype for Business? Se si , quando?
• Not any time soon
• Skype for Business Online + Teams will co-exist for a while (no sunset date provided yet)
• Skype for Business Server isn’t going anywhere for at least 10 years
• Microsoft is focused on feature parity for Meetings now (between SfB Online + Teams)
• Once Meetings parity is achieved, the next focus will be Cloud Voice parity (w/ SfB Online)
• Office 365 roadmap expected in next 3-6 months with more guidance

23. Cosa significa passare da Skype for Business Online a Teams?
• Microsoft (e partners come Arkadin) vogliono renderlo semplice
• Possibilità di imporare i contatti SfB Online in Teams
• Grande focus sul “user change & adoption”
• “T-Bot” aiuterà nell’adozione di Teams
• Servizi ad-hoc di Change management verso Teams per : plan, deploy and
operate Teams

24. Time to answer ALL your awesome questions!

25. Arkadin Cloud Communications is
your trusted cloud transformation journey partner:
Thank you for attending today’s webinar!
100% focused on Office
365, Skype for Business
& Teams
500k+ enabled users
under management 250+ dedicated experts
Deliver complex
and customized
deployments
Manage all aspects
of Skype cloud voice
transformation
Proven approach certified
by Microsoft
Microsoft Partner
Gold Communications
2016 Magic Quadrant
UCaaS Solutions