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IBM zAware and Flash Express

Mike Smith, System z Technical Specialist, September 2012




                                                            © 2012 IBM Corporation
IBM System z


Trademarks
    The following are trademarks of the International Business Machines Corporation in the United States and/or other countries.

      CICS*                  IBM*                                      Parallel Sysplex*               Tivoli*
      DB2*                   IBM (logo)*                               PR/SM                           zEnterprise
      Gdps*                  IMS                                       RACF*                           z/OS*
      HyperSwap              Language Environment*                     System z*                       z/VM*



    * Registered trademarks of IBM Corporation

    The following are trademarks or registered trademarks of other companies.

     Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries.
     IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce.
     Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of
     Intel Corporation or its subsidiaries in the United States and other countries.
     Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
     Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.
     Windows Server and the Windows logo are trademarks of the Microsoft group of countries.
     ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.
     UNIX is a registered trademark of The Open Group in the United States and other countries.
     Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates.
     Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc. in the United States, other countries, or both and is used under license therefrom.
     Linear Tape-Open, LTO, the LTO Logo, Ultrium, and the Ultrium logo are trademarks of HP, IBM Corp. and Quantum in the U.S. and other countries.
    * Other product and service names might be trademarks of IBM or other companies.
    Notes:
    Performance is in Internal Throughput Rate (ITR) ratio based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput that any
    user will experience will vary depending upon considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the
    workload processed. Therefore, no assurance can be given that an individual user will achieve throughput improvements equivalent to the performance ratios stated here.
    IBM hardware products are manufactured from new parts, or new and serviceable used parts. Regardless, our warranty terms apply.
    All customer examples cited or described in this presentation are presented as illustrations of the manner in which some customers have used IBM products and the results they may have
    achieved. Actual environmental costs and performance characteristics will vary depending on individual customer configurations and conditions.
    This publication was produced in the United States. IBM may not offer the products, services or features discussed in this document in other countries, and the information may be subject
    to change without notice. Consult your local IBM business contact for information on the product or services available in your area.
    All statements regarding IBM's future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.
    Information about non-IBM products is obtained from the manufacturers of those products or their published announcements. IBM has not tested those products and cannot confirm the
    performance, compatibility, or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.
    Prices subject to change without notice. Contact your IBM representative or Business Partner for the most current pricing in your geography.

2                                                                                                                                                                           © 2012 IBM Corporation
IBM System z


Extending IBM System z Availability
                                   • Companies are competing more aggressively to deliver
                                     outstanding Service Levels
                                      – Availability and performance are key to achieving service differentiation
                                      – Market dynamics have changed to 24 x7, global environments, digital
                                        markets
                                      – Commoditization drives value differentiation in services which depend on
                                        highly available systems
                                   • According to Aberdeen Group*, business drivers behind most
                                     companies’ high availability strategies are focused on reducing
                                     unplanned downtime (80%), reducing financial risk of data loss
                                     (75%) and the need for applications to be up and running 24/7
                                     (65%)
                                   • IBM has historically excelled at delivering high availability
                                      –   Systems Hardware
                                      –   Systems Software
                                      –   Operations
                                      –   The next step on the journey toward even higher availability
                                           • Strengthen business application availability
                                           • Simplify the problem determination process

                                        IBM zAware and Flash Express help you further extend high
                                      availability and performance to drive service levels to new heights
3      * Aberdeen Group Feb 2012                                                                         © 2012 IBM Corporation
IBM System z


                                       Extending System z Availability with Flash Express and IBM zAware

                                                                                                                                                                                                                     Business
                                                  Server                                        Systems                                                     Operations
                                                                                                                                                                                                                    Application
Highly resilient & available systems




                                                  Design                                       Availability                                                 Availability
                                                                                                                                                                                                                    Availability

                                           Sparing                                HyperSwap™                                                     CoD                                                        Flash Express
                                                                                  Concurrent Upgrade                                             CBU                                                        IBM zAware
                                           Enhanced Book
                                                                                  Virtual networking                                             GDPS®/HyperSwap
                                           Availability
                                                                                  Data Sharing                                                   Call home
                                           Hardware checks
                                           Redundant parts
                                           Parallel Sysplex®




                                            Designed to Prevent                   Designed to Improve                                            Designed to Improve                                       Designed to Improve
                                            Hard Failures                         System SW Availability                                         Continuous Operations                                     Business Availability



                                       4                   All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only      © 2012 IBM Corporation
IBM System z


IBM Flash Express – Smarter Availability for Smarter Systems
Outstanding Availability and Performance - Innovative Flash Express

      – Companies competing for the highest quality of service in today’s market must
        deliver outstanding availability and performance
      – Changes in workload processing can impact service levels at critical processing
        times
 • Flash Express is an innovative solution designed to help you
   improve availability and performance to compete effectively in
                                                                                                                                                                                   24x7
                                                                                                                                                                                   24x7
   today’s market
      – Automatically improves availability for key workloads at critical processing times
      – Drives availability and performance for workloads that cannot tolerate paging
        spikes or inconsistent performance
      – Slashes latency for critical application processing such as start of day processing
        and also collection of diagnostics (SVC dumps, standalone dumps)
      – Delivered as a new adapter card in the PCIe I/O drawer
 • Benefits
      – Improves availability and performance helping companies achieve highest
        service levels
      – Delivers a secured, resilient and immediately usable solution
      – Automatic, requires minimal setup, no special training needed


5                 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z


Flash Express – What is it?
FLASH Express
    • Physically comprised of internal storage on Flash SSDs
    • Used to deliver a new tier of memory, storage class memory
    • Uses standard PCIe I/O drawer
    • Supported on z/OS® V1.13 plus web deliverable
    • Flash Express cards delivered as a RAID 10 mirrored card pair
    • Sized to accommodate all LPAR paging                                                                                                                 One Flash Express Card
        – Each card pair provides 1.6 TB usable storage (3.2 TB total)
        – Maximum 4 card pairs (4 X1.6=6.4 TB)
                                                                               Access
    • Immediately usable                                                                      CPU
                                                                                 Time         nanos
        – No capacity planning needed
        – No intelligent data placement needed                                              Flash -
        – Full virtualization of card across partitions                                 microseconds
    • Robust design
        – Designed for long life                                                     Disk -milleseconds
        – Designed for concurrent replacement or upgrade                     Flash memory blurs the distinction between
    • Security Characteristics                                                   memory and storage characteristics

        – Data encrypted on the flash express adapter with 128 bit AES encryption
        – Keys stored on smart cards plugged into the System z SE
        – Removal of smart cards renders data unusable

6                     All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z


Flash Express Strengthens Availability
                                             • Innovation to drive availability to exceptional levels
                                                       – Extends IBM’s expertise in memory management introducing a new
                                                         tier of memory using Flash Express
                                                       – Is an industry unique application of Flash to improve availability
                                                       – Takes the next step in advanced memory management
                                             • Flash Express can improve availability and reduce latency
                                                       – Improves availability during transition periods and spikes
                                                       – Helps accelerate start of day processing - batch to online
                                                       – Enables faster snapshots of diagnostics (e.g. standalone dump)
                                                       – With pageable large pages can improve performance of DB2® and
                                                         Java™
                                                       – Ideal for applications with random read access or high read/write ratios
                                             • Helps customers deliver vigorous service levels
                                                       – Designed to help provide exceptional availability
                                                       – Delivered with pageable large pages for superior performance
                                             • Minimal configuration- no special skills needed
                                                       – Usable immediately
                                                       – Easy to set up and dynamically configurable

7              All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z


    Performance Benefits from Application of Flash Express

    • Achieve outstanding availability
       – Flash memory is designed to improve availability and paging
         performance
       – Enough capacity so that all paging data can easily reside on a
         pair of Flash Express cards
       – CPU performance benefits expected from the use of pageable
         large 1 MB pages
    • Expected Benefits
       – DB2 and Java:
           • Estimated incremental several percent system CPU benefit
    • Longer roadmap
       • Continued optimization of 1MB pageable large pages vs.
         4K pages
       • Additional exploitation expected by middleware
       • Available for ISV exploitation
       • Designed for continued expanded use of new memory tier
8                   All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z


    Flash Express Exploitation
    Flash support in z/OS sets the stage for further use

          Flash Express                 z/OS
           announced                   support




                           4Q12                                                1Q13
                                                                              z/OS V1.13, enabling PTF
• IBM zEnterprise® EC12                                                       z/OS RSM Enablement Offering
  (zEC12) 9/19                                                                • Flash Dynamic Reconfiguration
• z/OS support for zEC12                                                      • Optional PLPA & Common dataset definition


                                 z/OS V1.13 Flash Web Deliverable                                              Expect continued middleware exploitation
                                 December 14th 2012                                                            for 1 MB pageable large pages

 • Planned Flash Express and pageable large page
   exploiters:
      –   DB2 for z/OS
      –   Java SDK7
      –   WAS Liberty Profile v8.5
      –   IMS™ 12
      –   z/OS V1.13 Language Environment®
      –   Other (CICS®)


9                      All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z


Representative Use Cases - Flash Express


                                     Flash Express can reduce latency delays from paging to bring
                                     system availability to new heights and improve overall service levels


                                     Application related errors will require collection of diagnostics.
                                     These diagnostics can be collected faster with Flash Express,
                                     reducing paging related delays that can impact your overall
                                     availability.

                                     Having your working data resident in Flash can help accelerate start
                                     of day processing, and improve service for many industries at the
                                     busiest time of their work day - a time when they cannot afford
                                     disruptions.

                                     DB2 and Java in memory buffer pools work to store and process
                                     application data. DB2 and Java can benefit from 1MB pageable
                                     large pages with Flash Express, improving overall CPU
                                     performance.


10             All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z




     Flash Express for the CIO



     • CIOs are continually challenged to grow profitably in the face of increased competition in the
       global marketplace. Facing a new economy and constrained resources they must innovate to
       find new sources of value for their firms.
     • Many CIOs believe innovation in service will drive that sustainable competitive advantage. By
       consistently delivering service levels that exceed the expectations of customers, CIOs can
       leverage new and enhanced services as the differentiator for their businesses.
     • To meet service goals, CIOs must find a solution that quickly, non-disruptively and cost
       effectively bolsters availability and performance.


     Flash Express can automatically improve availability and performance enabling CIOs to
     meet and exceed their commitments to deliver superior quality of service. Flash Express
     is a compelling solution for improving availability that is secure, resilient, delivers rapid
     time to value, and is usable right out of the box.

11                 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z




      Flash Express for IT VPs



     • You need to run IT as a service provider. You need availability and performance at maximum levels
       regardless of application errors, shifts in processing, batch to first shift.
     • You need the highest availability and performance capabilities so you can meet the critical IT service
       level agreements your customers demand.
     • You need to be highly available at first shift without any transitional delays typical from overnight
       processing.
     • You need to be able to balance work often even at the most critical times of the day while delivering
       superior performance.
     • Flash Express is a low risk, low cost solution and easily deployed solution to improving application
       availability, performance and service levels.
     • Resilient and secured, Flash Express is fully operational without requiring special skills for either
       planning or operations.

        For companies that require superior availability and performance, Flash Express is
        uniquely designed to automatically strengthen availability and performance even
        during periods that stress your system – such as system diagnostics, start of day
        processing or other transitional periods.
12                                                                                                                                                                              © 2012 IBM Corporation
                       All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only
IBM System z


IBM System z Advanced Workload Analysis Reporter (IBM zAware) -
Smarter Computing for Faster Service Restoration
• The complexity and rate of change of today’s IT infrastructures stress the limits of
  IT to resolve problems quickly and accurately--while preserving SLAs
• IT is challenged to diagnose system anomalies and restore service quickly
     – Systems may experience problems which are difficult or unusual to detect
     – Existing tools do little to identify messages preceding system problems
     – Some incidents begin with symptoms that remain undetected
     – Manual log analysis is skills-intensive, and prone to errors
• IBM zAware with Expert System Diagnostics Gets it Right, Fast
     •   IBM zAware helps improve problem determination in near real time – helps rapidly and accurately
         identify problems and speed time to recovery
     •   Analyzes massive amounts of data to identify problematic messages, providing information to
         enable faster corrective action
     •   Analytics on log data provides a near real time view of current system state
     •   Cutting edge pattern recognition examines system behavior to help you pinpoint deviations
     •   Machine learning, modeling and historical data work to analyze your unique environment
• Benefits
     – Can reduce problem determination and troubleshooting
     – Particularly helpful when problems involve multiple teams
     – Helps you diagnose problems quickly and more accurately to improve service recovery time
     – Easy to use web based graphical interface

13                  All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z


IBM zAware: An Expert integrated Analytics Solution
IBM System z Advanced Workload Analysis Reporter

• IBM zAware is a self learning, integrated expert solution that analyzes messages in
  near real time to provide insight into the behavior of your system
     – Analytic solution that adapts and learns your unique environment
     – Host on zEnterprise EC12 server; can monitor other IBM System z® servers
          • Runs on IFL or general purpose CP
          • 4 GB memory base
               – For up to 6 monitored z/OS systems                                                                                            Expert                         Machine
               – Additional .25 GB per connected system after 6                                                                              Knowledge                        Learning

          • 500 GB storage (estimated)
                                                                                                                                                                 IBM
                                                                                                                                                                  IBM
          • Under 1% CPU overhead on monitored systems
                                                                                                                                                                zAware
                                                                                                                                                                zAware
          • Self managed data store
     – Shareable OSA ports required for communications                                                                                      Integrated                        Intuitive
     – Dedicated IP address for partition
     – Requires z/OS V1.13 + PTFs
     – IE or Firefox browser



14                   All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only      © 2012 IBM Corporation
IBM System z


IBM zAware - Identify Unusual System Behavior
               IBM zAware contains sophisticated analytics, applies IBM insight,
                   and machine learning to understand your unique system.

      Monitoring                                      Detection                                                     Frequency                                                  Reporting
• Supports IBM & non IBM              • Detects anomalies other                                      • Samples every 2 minutes                                       • Near real time analysis
  middleware and                        solutions might miss                                         • 10 minute reporting                                           • High level and drill down
  applications                        • Can find the rare or                                           interval                                                        intuitive web based
• Monitors OPERLOG in a                 infrequent message                                           • Uses 90 day rolling                                             reporting
  sysplex or monoplex                 • Can detect an unusual                                          baseline; utility provided to                                 • Color coder, time slice
• Assigns a message                     number of normal                                               populate baseline                                               graphics
  anomaly score to help                 messages                                                     • Allows dates to be                                            • XML output can drive
  you identify potential              • Can detect messages                                            included, excluded                                              other ISVs or processes
  issues                                issued out of context




15                    All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only    © 2012 IBM Corporation
IBM System z


Specific Applications of IBM zAware
• Identify a possible z/OS incident                                                                      • Identify behavior after a change has
     – Which image is having unusual behavior?                                                             been made
       • Examines unique message behaviors                                                                     – Are unusual messages being issued after
       • High score generated by unusual messages or                                                             a change?
         message patterns                                                                                                • New software levels (operating system,
     – When did the behavior start?                                                                                        middleware, applications)
       • For a selected 10 minute interval either the current                                                            • Updated system settings or system
         10 minute interval or past intervals                                                                              configurations
           Which messages are unusual?                                                                  • Diagnose intermittent problems
           How often did the message occur?
                                                                                                         • Are new unusual messages being issued when
           When did the message start to occur?
                                                                                                           an intermittent problem occurs?
     – Were similar messages issued
       previously?                                                                                          – Are more messages issued then expected?
       • Understands message characteristics and                                                            – Are messages issued out of a normal pattern?
         message patterns




 Vertical bar shows the                                         Finds Anomalies that would be Hard to Detect
 number of unique
 messages in a 10 minute                                Trends                                              Abnormalities                                   Unusual situations
 interval

 Scoring of messages color
 coded from common (blue)
 to rare (orange)

16                    All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z


IBM zAware Configuration for Maximum Flexibility


                                              zEC12 IBM zAware host                                                                IBM zAware monitored client


                                                                  z/OS                z/OS                                            z/OS                z/OS                 z/OS

                                            IBM
                                          zAware
                                           Host
                                          Partition

         IBM zAware
         Web GUI to
           monitor
           results




          Monitors zEC12 or any other System z servers running z/OS v1.13 +PTF
          Support z/OS on VM
          Requires OPERLOG

17                    All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only          © 2012 IBM Corporation
IBM System z


IBM zAware Sysplex View



                                                                                                                                 Watch problems in near real
                                   Bar height depicts number of                                                                            time
                                    unique message ids in that
                                              interval




                                                                                                                                                 Follows typical Problem
                   Intuitive - drill down on                                                                                                     Determination Workflow
               interval (rectangle) of interest




                                                                                          Anomaly score indicates the rarity of the message IDs
                                                                                                          within that interval
                       All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only
18                                                                                                                                                                              © 2012 IBM Corporation
                                              Screen captures are from development versions of software, displays may vary in production versions.
IBM System z


Representative Use Cases - IBM zAware


                                   One member in the sysplex has communications related problems
                                   causing symptoms (delays) showing up on another Sysplex
                                   member. Problem was due to an error in the coupling facility exit


                                   Online banking applications were timing out. Team could have
                                   stopped subsystems to isolate problem. IBM zAware identified
                                   LDAP as running short on memory, and this unusual memory
                                   situation impacted other systems

                                   Network slowdown problem evidenced itself as a probable TCP/IP
                                   definition error. Cause was really security related, due to an
                                   incorrectly coded RACF® access rule.

                                   Typical problems identified are complex, cross sysplex and
                                   sometimes are due to an unexpected cause. For instance many
                                   slip trap messages might signal a problem but one or two might be
                                   expected in certain conditions.


19             All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z




      IBM zAware for the CIO



     • CIOs are competing increasingly based on services in the global marketplace. Facing new pressures
       to sustain high levels of availability and respond rapidly to IT service outages, you need to be able to
       resolve system problems without painful delays.
     • In a 24 X 7 environment, a system incident can drive up operations costs and disrupt service for hours
       – even days. Resolution of complex system problems can incur high costs and impact reputation

     • With 70–80%+ of IT expenditures spent on operations costs, and ever increasing IT complexity, CIOs
       are facing fiscal pressures to reduce spend, yet meet demanding service levels. IBM zAware is
       designed to support this growing sophistication of IT while reducing operations complexity.
     • IBM zAware can help you quickly restore service levels by applying integrated expert analytics
       in near real time to quickly and accurately isolate system anomalies. Using IBM zAware you can
       take action to prevent problem recurrence and optimize service delivery.


         IBM zAware is an integrated, self learning, analytics solution that helps identify unusual
          system behavior to help improve service levels. IBM zAware uses machine learning to
          help your organization gain visibility into system behavior helping you optimize service.
       *IDC 2009

20                     All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z




      IBM zAware for IT VPs and
      staff


     • You need to improve IT availability to compete as a service provider. You need to be able to rapidly
       identify any system problems and reduce the time to diagnose problems. You need to address
       problems quickly and accurately, to keep availability at its highest levels.
     • You function as a service provider whether your customers are internal or external. You cannot afford
       service disruptions that take too long to diagnose and repair.
     • Yet unsolved system outages and performance degradation can limit your ability to meet critical IT
       service level agreements and remain competitive.
     • You need to monitor system health with vigilance to understand typical system behavior and identify
       possible deviations.
     • You must identify problems and quickly restore service even when symptoms are sporadic or demand
       high skills.
     • IBM zAware is an integrated expert solution that uses analytics to help you identify potential
       problems helping you to improve overall service levels

        For companies that require superior service levels and fast problem resolution, IBM zAware uses
        expert analytics to learn your system characteristics to help you identify problematic system
        behavior. IBM zAware can help you detect problematic trends and resolve issues quickly so you
        can restore service levels without delay.
21                     All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z


IBM zAware Can Reduce Time to Repair to Improve Availability

                    Without IBM zAware                                                                                                        With IBM zAware

     Problem                                                                                                           Problem



                Decide              Business                            Application                                            Decide            Business                  Application
            what to do               Impact                             Steady State                                          what to do          Impact                   Steady State

       Little                                                   Often,                                                                                           More
                                                                                                               Detect
     advanced                                                 Multiple                                                                                          Precise
                                                                                                              changing
      warning                                                Attempts to                                                                                       Corrective
                                                                                                             conditions
                                                               Correct                                                                                          Action
                                                              Problem

                                              restart
                    shutdown                                                                                                    shutdown                            restart
                                                                                                                                         gathering of
                         gathering of
                                                                             Time                                                         diagnostic
                                                                                                                                                                                       Time
                          diagnostic
                         information                                                                                                     information


     Ineffective time spent in problem                                                                         More precise and early diagnosis can
     determination and trial and error.                                                                        shorten impact time and help you to
     Incorrect problem identification may                                                                      avoid a similar problem. Detect trends
     result in the wrong fixes being applied.                                                                  and problems as they are unfolding.

22                       All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z


Summary: Why Flash Express and IBM zAware are Important

               Flash Express
               • Today’s market transformation, evolution to cloud and new service delivery
                 models will demand increased availability
               • Pressures from social networking and mobile computing applications drive the
                 demand for high performance and highly available applications
               • Big Data and other analytic applications will require random access of data, and
                 improved paging performance, leveraging the use of pageable large pages
                 (PLP) and Flash Express


               IBM zAware
               • As companies innovate, new interaction and complexity between applications
                 can result in complex problems that need to be resolved quicker and more
                 accurately
               • Global IT departments have a reduced likelihood of having the right experts
                 available at the same time to resolve complex problems with many
                 interdependencies
               • Organizations need a solution that is self tuning, with expert analytics to
                 diagnose anomalies. The complexity and flux of today’s problems makes them
                 virtually impossible to codify in advance

23                  All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only   © 2012 IBM Corporation
IBM System z


IBM z/OS Solution Family Can Improve Problem Diagnostics
                                                                                                               Rules             Analytics/             Examines                    Self            Method
 Solutions Available:                                                                                          based             Statistical            message                   Learning
                                                                                                                                   model                  traffic
 Included in z/OS               • Checks configurations                                                                                                                                           Screens for
 - z/OS Health Checker          • Programmatic, applies to IBM and ISV tools                                                                                                                      conditions
                                • Can escalate notifications


 - z/OS PFA                     • Trending analysis of z/OS system resources,                                                                                                                  Early detection of
                                  and performance                                                                                                                                                 a problem
                                • Checks metrics like Storage, Frames
                                • Can invoke z/OS RTD

 - z/OS RTD                     • Real time diagnostics of specific z/OS system                                                                                                                  Examines the
                                  issues                                                                                                                     *                                    operating
                                                                                                                                                                                                  system when
                                                                                                                                                                                                  an incident is
                                                                                                                                                                                                    reported

 - IBM zAware                   • Pattern based message analysis                                                                                                                                 Diagnose an
                                • Self learning                                                                                                                                                   incident
                                • Provides aid in diagnosing complex z/OS                                                                                                                         anywhere in
                                  problems, including cross sysplex, “sick but                                                                                                                      the z/OS
                                  not dead”                                                                                                                                                      software stack
                                                                                                                                                                                                    while it is
                                                                                                                                                                                                   occurring


 IBM zAware uniquely analyzes messages in context to determine unusual behaviors
 IBM zAware uniquely understands and tunes its own baseline to compare against current activity
 IBM zAware does not depend on other solutions, coding of rules, and is always enabled to watch your system

     * Limited
24                       All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only              © 2012 IBM Corporation
IBM System z


Cost of Downtime




Reduce availability lapses by 45 minutes and pay for Flash Express
                                                                                                                                                          Datacenter Downtime How
                                                                                                                                                          Much Does IT Really Cost?



                                                                                                                                                            Average one hour of
                                                                                                                                                            downtime per event at
                                                                                                                                                            $181,770 per hour with two
                                                                                                                                                            more hours to restore.

                                                                                                                                                            Total cost over $.5M




25              All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only    © 2012 IBM Corporation
IBM System z




26             © 2012 IBM Corporation
IBM System z




                  Flash Express
               Technical Background




27                                    © 2012 IBM Corporation
IBM System z


Introducing Flash Express
                                                                                          Time to Read
 Flash Express is intended to improve System z availability                              Data measured
      – Slash latency delays from paging                                                  in System z
               – Flash Memory is much faster than HDD                                     Instructions
               – Flash Memory is much slower than main memory
               – Flash Memory takes less power than either
      – Make your start of day processing fast                                            Real Memory:
      – Eliminate frustrating delays from SVC Dump processing




                                                                           More Latency
                                                                                          (256B line)
 zEC12 offers optional Flash Express memory cards                                        ~ 100
      – Supported in PCIe I/O drawer with other PCIe I/O cards                            Instructions
      – Pairs of cards for availability
                                                                                          Flash Memory
      – No HCD/IOCP definitions required
                                                                                          (4K page)
 Assign Flash Memory to partitions like main memory
      – Assignment is by memory amount, not by feature                                    ~ 100K
      – Each partition’s Flash Memory is isolated like main memory                        Instructions
      – Dynamically increase the partition maximum amount of Flash                        External Disk
      – Dynamically configure Flash Memory into and out of the partition
                                                                                          (4K page)
                                                                                          ~ 5,000K
                                                                                          Instructions

28
28                                                                                              © 2012 IBM Corporation
IBM System z


What Is Flash Express?

• Flash Express is internal storage implemented via NAND Flash SSDs
  (Solid State Drives)
      – Flash Cards plug as pairs into IBM’s PCIe I/O drawers
      – A pair provides 1.6 TB of mirrored storage
      – A maximum of 4 pairs are supported in a zEC12
• Flash is accessed using the new System z architected EADM (Extended
  Asynchronous Data Mover) Facility
      – An extension of a proven architecture used with expanded storage
      – Access is initiated with a Start Subchannel instruction.
• The main application of Flash is as a paging store for z/OS
      – Flash Express provides advantages in resiliency and speed
      – With large pages being introduced in tandem for exceptional performance




29                                                                                © 2012 IBM Corporation
IBM System z


Flash Allows Flexibility in Your Configurations

Allocating Flash to a partition
 The initial and maximum amount of Flash
  Memory available to a logical partition is
  specified at the SE or HMC
 Can also dynamically change maximum
  amount of Flash Memory available to a
  specific logical partition
 Additional Flash Memory (up to the
  maximum allowed ) can be configured
  online to a logical partition dynamically at
  the SE or HMC
 Can dynamically configure Flash Memory
  offline to a logical partition at the SE or
  HMC
 Uses predefined subchannels, no IOCDS
                                                  Manage Flash Allocation


30                                                                   © 2012 IBM Corporation
IBM System z


Flash: A z/OS Virtualized Resource

• There is full virtualization of physical      Storage Class
     Flash PCIe cards across partitions            Memory                                   Storage Class
                                                                                               Memory
• Each logical partition can be configured          SCM                        z/OS
     with its own address space for Storage        SPACE         z/OS                             SCM
                                                                                                 SPACE
     class memory (Flash memory)
• Flash is allocated to partitions by
                                                                  Main          Main
     amount of memory, not by card size                          Memory        Memory
• Architecture supports an ability to                                                          Partition
     evolve the underlying Flash technology                                                    Maximum
     while preserving the API
                                                  Partition     partition1    partition2
• No Hardware Specific design elements            Maximum
     are in software                                                             zEC12
        – Error Isolation, Transparent
          mirroring, Centralized diagnostics,
        – Hardware Logging, FRU Call,                                                            Partition
          Recovery are Independent of             Partitio                                        Initial
                                                  n Initial                                       Value
          software                                 Value
                                                   Partition
                                                    Initial     Data transfer via EADMF
                                                    Value


31                                                                                         © 2012 IBM Corporation
IBM System z


Smart Flash vs Disk Placement Criteria

               Intelligent placement of pages to Flash Express and/or Disk
  Data Type                          Data Page Placement
  PLPA                               PLPA pages will be placed both on flash and disk.

  VIO                                VIO data will always be placed on disk

  Pageable Large Pages               If contiguous space is available, pageable large
                                     pages will be written to Flash Express.

                                     If Flash Express is not available in the system
                                     configuration, then pageable large pages are backed
                                     with 4k page frames.
  Other decision points are          If available space exists on both Flash Express and
  automated                          disk then the paging decision selection is made based
                                     on response time.




32                                                                             © 2012 IBM Corporation
IBM System z


Flash Express Exploitation on zEC12                                                                                                       IBM Flash Express
Sets the stage for further exploitation

 Flash Express will be exploited by z/OS
        z/OS V1.13 Flash Web Deliverable – GA December 14, 2012
                   Pageable Large Pages (1 MB)
        z/OS V1.13 enabling PTFs for RSM enhancements – 1Q2013
                   Flash Dynamic Reconfiguration
                   Optional PLPA and COMMON Page data sets
                   2GB Large Page Support (Targeted 1Q2013)

         DB2 for z/OS V10 and JAVA SDK7 SR3 will support pageable Large Pages (SoD)
         IBM is working with it’s Linux Distribution partners to include support in future Linux on
          System z distribution releases
         IMS* CQS will use pageable Large Pages when IMS runs on zEC12 –
          Availability targeted for end of 2013


               *All statements regarding IBM's future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.

33
33                                                                                                                                                                    © 2012 IBM Corporation
IBM System z




                      zAware
               Technical Background




34                                    © 2012 IBM Corporation
IBM System z


 IBM zAware – Smarter Computing Needs Smart Monitoring

 • New technology based on patented machine
   learning developed by IBM Research
 • Cutting edge pattern recognition techniques look
   at the health of a system to pinpoint deviations
   from the ‘norm’
 • High speed analytics applied to IT facilitates the
   ability to consume and reduce large quantities
   of messages
 • Pinpoints potentially problematic messages to
   speed up the problem determination process
   and improve time to restore service.
 • Can help identify unusual or problematic
   messages early before they cascade into larger       IBM zAware can watch your
   problems                                               system to detect unusual
                                                         behavior of z/OS images in
 • Helps IT personnel take corrective actions                  near real time
   swiftly

35                                                                        © 2012 IBM Corporation
IBM System z


IBM zAware –
IBM System z Advanced Workload Analysis Reporter

• Monitors z/OS OPERLOG including all
  messages written to z/OS console, including
  ISV and application generated messages
• Detects things typical monitoring systems
  miss due to:
       – Too many normal messages
       – Messages issued outside of the normal
         pattern of occurrence
       • Uniqueness (message not common
         enough)
         – Useful for real-time event diagnostics
• Color-coded, easy-to-use web browser GUI
• XML output can feed other products
                                                    Ability to drill down for details on
                                                                  anomalies.



36                                                                             © 2012 IBM Corporation
IBM System z


Sample Output - Interval View
When drill down, see JES2 resource shortage, and the messages indicating what caused it.

                                                          Detailed view
                                                           List of all messages issued during
                                                           interval
                                                           When messages occurred
                                                           Number of appearances
                                                           Anomaly score indicates rarity of
                                                           message
                                                           Contribution to interval score
                                                           Rule indicate IBM knowledge applied




                                                     Hotlink to IBM message text


               Message context -
               accompanying messages
               Most likely messages listed
37
               at beginning                                                        © 2012 IBM Corporation
IBM System z


IBM zAware Complements Your Existing Environment
                                                Enterprise Management
                                                Workspace views
                                                Service Management Software


                                                IBM zAware provides XML data through an
                                                   API which can feed Tivoli® or other
                                                   software products or processes

                                                                                                                  zEC12
     z/OSMF




                                                                                                                         zLinux
                                                                                                                                  zLinux
                                                                                                                                             zLinux
                                                                    IBM zAware  Machine




                                                                                                                  z/OS
                                                                                           z/OS
                                                                                           z/OS
                                                                     Virtual Machine


                                                                                          Virtual Machine
               Sysplex Management




                                                                        Virtual zOS
                                                                         zOS
                                                                                          zOS
                                                                                          ICF
               Sysplex views
               Management of z/OS                                                                                                 z/VM®
                                                                                                                PR/SM
                                                                      System z CPU, Memory and IO and IO
                                                                                Z CPU,
                                                                                       Memory
                                                                                                                  SE
                                          IBM zAware




                                                                                                                         zLinux


                                                                                                                                             zLinux
                                                                                                                                  zLinux
                                                                                                      Machine




                                                                                                                  z/OS
                                                                                           z/OS
                                                                    z/OS

                                                                                           z/OS
                                                                                           Virtual Machine
                                                                                              Virtual zOS
                                                                                          zOS
                                                                                          ICF
                                    Customer controlled scope                                                                     z/VM
                                          Sysplex views                                                         PR/SM™
                                         z/OS Image view                                  z CPU, ZMemoryand IO IO
                                                                                                  CPU, Memory and


                                                                                                                  SE

38                                                                                                                                         © 2012 IBM Corporation
IBM System z


A Closer Look Inside IBM zAware
    View              Control IBM
 IBM zAware         zAware-specific
   results           knobs via IBM
                      zAware GUI                IBM zAware uses it’s own LPAR
     z/OSMF
                  IBM zAware GUI
                                                 Self contained firmware stack

                                                                   zEC12                           zEC12/z196/z114
                                           rk
                                     e two
                                   rn               IBM zAware
                                                                    z/OS         z/OS        z/OS               z/OS           z/OS
                              me                      Server
                           sto
                      Cu                             Web Server

                                                                    Operlog      Operlog     Operlog         Operlog           Operlog
                                                     Analytics
                                                      Results
     Persistent
      Storage                                          Models
                      File                                          LOGGER       LOGGER      LOGGER          LOGGER            LOGGER
                                                       Data           Data         Data        Data            Data              Data
                     System                           Retrieval     Transport    Transport   Transport       Transport         Transport


                                                                  LPAR                                   LPAR
                                     el
                                  unn                             HiperSockets                            HiperSockets
                            I   PT
                                                         OSA (for data from other              OSA (for data from other
                                                                 servers)                              servers)


     Manage IBM zAware
     Firmware partition                            z/OS 1.13 plus PTFs or higher for monitored clients
     (similar to CF)

39
39                                                                                                                       © 2012 IBM Corporation
IBM System z


 IBM zAware Server/Client Overview

           IBM zAware
             Server
                          Firmware         z/OS Client                z/OS Client
                        Analytics
                        Models             Operlog                    Operlog

                        Actions
                                               LOGGER                    LOGGER
                          Data
                         Retrieval           Data Transport            Data Transport

                                                              PR/SM
                                                         OSA, HiperSocket




                                     Web Server
                File System
                                     Alert Console




40
40                                                                                      © 2012 IBM Corporation
IBM System z


IBM zAware Infrastructure

        Firmware Stack         z/OS Client                 IXGLOGR @space
                                                                             Consoles @space
                                IXGWRITE Thread                                Operlog data
           IBM zAware          Put data in logstream
             Server            copy Operlog records
                                                                        IXGWRITE

                                    put on queue

                                    Logger Task
                               ZAI SERVER(host-location)

                   Analytics    dub                                SYSPLEX.OPERLOG
                                       loop                            Log stream
          Al




                    Engine
            er
               t




                                          awakened
                                              Client
        Server                                                   ZAI(YES)
                   Parser                     USS                ZAIDATA(‘OPERLOG’)
       Transport
                                          Transport

                                                                           PR/SM
                                                             Network Transport
41
41                                                                                    © 2012 IBM Corporation
IBM System z


 IBM zAware Operating Requirements
• zEC12 to host IBM zAware Server
     – IBM zAware requires it’s own LPAR and runs it’s own self-contained firmware stack.
               • This will reduce the number of LPARs available for customer use
     – IBM zAware processor resources can be IFL or General Purpose CP
     – Memory and DASD resources are dependent on the number of monitored clients, amount
       of message traffic, length of time data retained
               • Memory - Min 6GB + 256 MB
               • DASD ~ 500GB (ECKD or FC)
               • IBM zAware uses Logical Volume Manager (LVM) to aggregate multiple physical devices into a
                 single logical device
     – Network: HiperSockets or OSA ports – for both gathering of instrumentation data, and
       outbound alerting/communications
               • Need dedicated IP address for partition
• zAware Monitored Clients
                  IBM zAware monitored clients can be on any System z Server running z/OS 1.13 + PTFs
                  IBM zEnterprise 196 (z196), IBM zEnterprise 114 (z114), etc., and can share log files via IP network with IBM
                   zAware server

• 90 days historical syslog or OPERLOG data to initially prime IBM
  zAware
42
42                                                                                                                 © 2012 IBM Corporation
ZSP03594-USEN-00
 © 2012 IBM Corporation

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IBM zEC12 zAware and Flash Express

  • 1. IBM zAware and Flash Express Mike Smith, System z Technical Specialist, September 2012 © 2012 IBM Corporation
  • 2. IBM System z Trademarks The following are trademarks of the International Business Machines Corporation in the United States and/or other countries. CICS* IBM* Parallel Sysplex* Tivoli* DB2* IBM (logo)* PR/SM zEnterprise Gdps* IMS RACF* z/OS* HyperSwap Language Environment* System z* z/VM* * Registered trademarks of IBM Corporation The following are trademarks or registered trademarks of other companies. Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries. IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce. Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. Windows Server and the Windows logo are trademarks of the Microsoft group of countries. ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc. in the United States, other countries, or both and is used under license therefrom. Linear Tape-Open, LTO, the LTO Logo, Ultrium, and the Ultrium logo are trademarks of HP, IBM Corp. and Quantum in the U.S. and other countries. * Other product and service names might be trademarks of IBM or other companies. Notes: Performance is in Internal Throughput Rate (ITR) ratio based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput that any user will experience will vary depending upon considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve throughput improvements equivalent to the performance ratios stated here. IBM hardware products are manufactured from new parts, or new and serviceable used parts. Regardless, our warranty terms apply. All customer examples cited or described in this presentation are presented as illustrations of the manner in which some customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics will vary depending on individual customer configurations and conditions. This publication was produced in the United States. IBM may not offer the products, services or features discussed in this document in other countries, and the information may be subject to change without notice. Consult your local IBM business contact for information on the product or services available in your area. All statements regarding IBM's future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. Information about non-IBM products is obtained from the manufacturers of those products or their published announcements. IBM has not tested those products and cannot confirm the performance, compatibility, or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. Prices subject to change without notice. Contact your IBM representative or Business Partner for the most current pricing in your geography. 2 © 2012 IBM Corporation
  • 3. IBM System z Extending IBM System z Availability • Companies are competing more aggressively to deliver outstanding Service Levels – Availability and performance are key to achieving service differentiation – Market dynamics have changed to 24 x7, global environments, digital markets – Commoditization drives value differentiation in services which depend on highly available systems • According to Aberdeen Group*, business drivers behind most companies’ high availability strategies are focused on reducing unplanned downtime (80%), reducing financial risk of data loss (75%) and the need for applications to be up and running 24/7 (65%) • IBM has historically excelled at delivering high availability – Systems Hardware – Systems Software – Operations – The next step on the journey toward even higher availability • Strengthen business application availability • Simplify the problem determination process IBM zAware and Flash Express help you further extend high availability and performance to drive service levels to new heights 3 * Aberdeen Group Feb 2012 © 2012 IBM Corporation
  • 4. IBM System z Extending System z Availability with Flash Express and IBM zAware Business Server Systems Operations Application Highly resilient & available systems Design Availability Availability Availability Sparing HyperSwap™ CoD Flash Express Concurrent Upgrade CBU IBM zAware Enhanced Book Virtual networking GDPS®/HyperSwap Availability Data Sharing Call home Hardware checks Redundant parts Parallel Sysplex® Designed to Prevent Designed to Improve Designed to Improve Designed to Improve Hard Failures System SW Availability Continuous Operations Business Availability 4 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 5. IBM System z IBM Flash Express – Smarter Availability for Smarter Systems Outstanding Availability and Performance - Innovative Flash Express – Companies competing for the highest quality of service in today’s market must deliver outstanding availability and performance – Changes in workload processing can impact service levels at critical processing times • Flash Express is an innovative solution designed to help you improve availability and performance to compete effectively in 24x7 24x7 today’s market – Automatically improves availability for key workloads at critical processing times – Drives availability and performance for workloads that cannot tolerate paging spikes or inconsistent performance – Slashes latency for critical application processing such as start of day processing and also collection of diagnostics (SVC dumps, standalone dumps) – Delivered as a new adapter card in the PCIe I/O drawer • Benefits – Improves availability and performance helping companies achieve highest service levels – Delivers a secured, resilient and immediately usable solution – Automatic, requires minimal setup, no special training needed 5 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 6. IBM System z Flash Express – What is it? FLASH Express • Physically comprised of internal storage on Flash SSDs • Used to deliver a new tier of memory, storage class memory • Uses standard PCIe I/O drawer • Supported on z/OS® V1.13 plus web deliverable • Flash Express cards delivered as a RAID 10 mirrored card pair • Sized to accommodate all LPAR paging One Flash Express Card – Each card pair provides 1.6 TB usable storage (3.2 TB total) – Maximum 4 card pairs (4 X1.6=6.4 TB) Access • Immediately usable CPU Time nanos – No capacity planning needed – No intelligent data placement needed Flash - – Full virtualization of card across partitions microseconds • Robust design – Designed for long life Disk -milleseconds – Designed for concurrent replacement or upgrade Flash memory blurs the distinction between • Security Characteristics memory and storage characteristics – Data encrypted on the flash express adapter with 128 bit AES encryption – Keys stored on smart cards plugged into the System z SE – Removal of smart cards renders data unusable 6 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 7. IBM System z Flash Express Strengthens Availability • Innovation to drive availability to exceptional levels – Extends IBM’s expertise in memory management introducing a new tier of memory using Flash Express – Is an industry unique application of Flash to improve availability – Takes the next step in advanced memory management • Flash Express can improve availability and reduce latency – Improves availability during transition periods and spikes – Helps accelerate start of day processing - batch to online – Enables faster snapshots of diagnostics (e.g. standalone dump) – With pageable large pages can improve performance of DB2® and Java™ – Ideal for applications with random read access or high read/write ratios • Helps customers deliver vigorous service levels – Designed to help provide exceptional availability – Delivered with pageable large pages for superior performance • Minimal configuration- no special skills needed – Usable immediately – Easy to set up and dynamically configurable 7 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 8. IBM System z Performance Benefits from Application of Flash Express • Achieve outstanding availability – Flash memory is designed to improve availability and paging performance – Enough capacity so that all paging data can easily reside on a pair of Flash Express cards – CPU performance benefits expected from the use of pageable large 1 MB pages • Expected Benefits – DB2 and Java: • Estimated incremental several percent system CPU benefit • Longer roadmap • Continued optimization of 1MB pageable large pages vs. 4K pages • Additional exploitation expected by middleware • Available for ISV exploitation • Designed for continued expanded use of new memory tier 8 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 9. IBM System z Flash Express Exploitation Flash support in z/OS sets the stage for further use Flash Express z/OS announced support 4Q12 1Q13 z/OS V1.13, enabling PTF • IBM zEnterprise® EC12 z/OS RSM Enablement Offering (zEC12) 9/19 • Flash Dynamic Reconfiguration • z/OS support for zEC12 • Optional PLPA & Common dataset definition z/OS V1.13 Flash Web Deliverable Expect continued middleware exploitation December 14th 2012 for 1 MB pageable large pages • Planned Flash Express and pageable large page exploiters: – DB2 for z/OS – Java SDK7 – WAS Liberty Profile v8.5 – IMS™ 12 – z/OS V1.13 Language Environment® – Other (CICS®) 9 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 10. IBM System z Representative Use Cases - Flash Express Flash Express can reduce latency delays from paging to bring system availability to new heights and improve overall service levels Application related errors will require collection of diagnostics. These diagnostics can be collected faster with Flash Express, reducing paging related delays that can impact your overall availability. Having your working data resident in Flash can help accelerate start of day processing, and improve service for many industries at the busiest time of their work day - a time when they cannot afford disruptions. DB2 and Java in memory buffer pools work to store and process application data. DB2 and Java can benefit from 1MB pageable large pages with Flash Express, improving overall CPU performance. 10 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 11. IBM System z Flash Express for the CIO • CIOs are continually challenged to grow profitably in the face of increased competition in the global marketplace. Facing a new economy and constrained resources they must innovate to find new sources of value for their firms. • Many CIOs believe innovation in service will drive that sustainable competitive advantage. By consistently delivering service levels that exceed the expectations of customers, CIOs can leverage new and enhanced services as the differentiator for their businesses. • To meet service goals, CIOs must find a solution that quickly, non-disruptively and cost effectively bolsters availability and performance. Flash Express can automatically improve availability and performance enabling CIOs to meet and exceed their commitments to deliver superior quality of service. Flash Express is a compelling solution for improving availability that is secure, resilient, delivers rapid time to value, and is usable right out of the box. 11 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 12. IBM System z Flash Express for IT VPs • You need to run IT as a service provider. You need availability and performance at maximum levels regardless of application errors, shifts in processing, batch to first shift. • You need the highest availability and performance capabilities so you can meet the critical IT service level agreements your customers demand. • You need to be highly available at first shift without any transitional delays typical from overnight processing. • You need to be able to balance work often even at the most critical times of the day while delivering superior performance. • Flash Express is a low risk, low cost solution and easily deployed solution to improving application availability, performance and service levels. • Resilient and secured, Flash Express is fully operational without requiring special skills for either planning or operations. For companies that require superior availability and performance, Flash Express is uniquely designed to automatically strengthen availability and performance even during periods that stress your system – such as system diagnostics, start of day processing or other transitional periods. 12 © 2012 IBM Corporation All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only
  • 13. IBM System z IBM System z Advanced Workload Analysis Reporter (IBM zAware) - Smarter Computing for Faster Service Restoration • The complexity and rate of change of today’s IT infrastructures stress the limits of IT to resolve problems quickly and accurately--while preserving SLAs • IT is challenged to diagnose system anomalies and restore service quickly – Systems may experience problems which are difficult or unusual to detect – Existing tools do little to identify messages preceding system problems – Some incidents begin with symptoms that remain undetected – Manual log analysis is skills-intensive, and prone to errors • IBM zAware with Expert System Diagnostics Gets it Right, Fast • IBM zAware helps improve problem determination in near real time – helps rapidly and accurately identify problems and speed time to recovery • Analyzes massive amounts of data to identify problematic messages, providing information to enable faster corrective action • Analytics on log data provides a near real time view of current system state • Cutting edge pattern recognition examines system behavior to help you pinpoint deviations • Machine learning, modeling and historical data work to analyze your unique environment • Benefits – Can reduce problem determination and troubleshooting – Particularly helpful when problems involve multiple teams – Helps you diagnose problems quickly and more accurately to improve service recovery time – Easy to use web based graphical interface 13 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 14. IBM System z IBM zAware: An Expert integrated Analytics Solution IBM System z Advanced Workload Analysis Reporter • IBM zAware is a self learning, integrated expert solution that analyzes messages in near real time to provide insight into the behavior of your system – Analytic solution that adapts and learns your unique environment – Host on zEnterprise EC12 server; can monitor other IBM System z® servers • Runs on IFL or general purpose CP • 4 GB memory base – For up to 6 monitored z/OS systems Expert Machine – Additional .25 GB per connected system after 6 Knowledge Learning • 500 GB storage (estimated) IBM IBM • Under 1% CPU overhead on monitored systems zAware zAware • Self managed data store – Shareable OSA ports required for communications Integrated Intuitive – Dedicated IP address for partition – Requires z/OS V1.13 + PTFs – IE or Firefox browser 14 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 15. IBM System z IBM zAware - Identify Unusual System Behavior IBM zAware contains sophisticated analytics, applies IBM insight, and machine learning to understand your unique system. Monitoring Detection Frequency Reporting • Supports IBM & non IBM • Detects anomalies other • Samples every 2 minutes • Near real time analysis middleware and solutions might miss • 10 minute reporting • High level and drill down applications • Can find the rare or interval intuitive web based • Monitors OPERLOG in a infrequent message • Uses 90 day rolling reporting sysplex or monoplex • Can detect an unusual baseline; utility provided to • Color coder, time slice • Assigns a message number of normal populate baseline graphics anomaly score to help messages • Allows dates to be • XML output can drive you identify potential • Can detect messages included, excluded other ISVs or processes issues issued out of context 15 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 16. IBM System z Specific Applications of IBM zAware • Identify a possible z/OS incident • Identify behavior after a change has – Which image is having unusual behavior? been made • Examines unique message behaviors – Are unusual messages being issued after • High score generated by unusual messages or a change? message patterns • New software levels (operating system, – When did the behavior start? middleware, applications) • For a selected 10 minute interval either the current • Updated system settings or system 10 minute interval or past intervals configurations  Which messages are unusual? • Diagnose intermittent problems  How often did the message occur? • Are new unusual messages being issued when  When did the message start to occur? an intermittent problem occurs? – Were similar messages issued previously? – Are more messages issued then expected? • Understands message characteristics and – Are messages issued out of a normal pattern? message patterns Vertical bar shows the Finds Anomalies that would be Hard to Detect number of unique messages in a 10 minute Trends Abnormalities Unusual situations interval Scoring of messages color coded from common (blue) to rare (orange) 16 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 17. IBM System z IBM zAware Configuration for Maximum Flexibility zEC12 IBM zAware host IBM zAware monitored client z/OS z/OS z/OS z/OS z/OS IBM zAware Host Partition IBM zAware Web GUI to monitor results Monitors zEC12 or any other System z servers running z/OS v1.13 +PTF Support z/OS on VM Requires OPERLOG 17 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 18. IBM System z IBM zAware Sysplex View Watch problems in near real Bar height depicts number of time unique message ids in that interval Follows typical Problem Intuitive - drill down on Determination Workflow interval (rectangle) of interest Anomaly score indicates the rarity of the message IDs within that interval All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only 18 © 2012 IBM Corporation Screen captures are from development versions of software, displays may vary in production versions.
  • 19. IBM System z Representative Use Cases - IBM zAware One member in the sysplex has communications related problems causing symptoms (delays) showing up on another Sysplex member. Problem was due to an error in the coupling facility exit Online banking applications were timing out. Team could have stopped subsystems to isolate problem. IBM zAware identified LDAP as running short on memory, and this unusual memory situation impacted other systems Network slowdown problem evidenced itself as a probable TCP/IP definition error. Cause was really security related, due to an incorrectly coded RACF® access rule. Typical problems identified are complex, cross sysplex and sometimes are due to an unexpected cause. For instance many slip trap messages might signal a problem but one or two might be expected in certain conditions. 19 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 20. IBM System z IBM zAware for the CIO • CIOs are competing increasingly based on services in the global marketplace. Facing new pressures to sustain high levels of availability and respond rapidly to IT service outages, you need to be able to resolve system problems without painful delays. • In a 24 X 7 environment, a system incident can drive up operations costs and disrupt service for hours – even days. Resolution of complex system problems can incur high costs and impact reputation • With 70–80%+ of IT expenditures spent on operations costs, and ever increasing IT complexity, CIOs are facing fiscal pressures to reduce spend, yet meet demanding service levels. IBM zAware is designed to support this growing sophistication of IT while reducing operations complexity. • IBM zAware can help you quickly restore service levels by applying integrated expert analytics in near real time to quickly and accurately isolate system anomalies. Using IBM zAware you can take action to prevent problem recurrence and optimize service delivery. IBM zAware is an integrated, self learning, analytics solution that helps identify unusual system behavior to help improve service levels. IBM zAware uses machine learning to help your organization gain visibility into system behavior helping you optimize service. *IDC 2009 20 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 21. IBM System z IBM zAware for IT VPs and staff • You need to improve IT availability to compete as a service provider. You need to be able to rapidly identify any system problems and reduce the time to diagnose problems. You need to address problems quickly and accurately, to keep availability at its highest levels. • You function as a service provider whether your customers are internal or external. You cannot afford service disruptions that take too long to diagnose and repair. • Yet unsolved system outages and performance degradation can limit your ability to meet critical IT service level agreements and remain competitive. • You need to monitor system health with vigilance to understand typical system behavior and identify possible deviations. • You must identify problems and quickly restore service even when symptoms are sporadic or demand high skills. • IBM zAware is an integrated expert solution that uses analytics to help you identify potential problems helping you to improve overall service levels For companies that require superior service levels and fast problem resolution, IBM zAware uses expert analytics to learn your system characteristics to help you identify problematic system behavior. IBM zAware can help you detect problematic trends and resolve issues quickly so you can restore service levels without delay. 21 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 22. IBM System z IBM zAware Can Reduce Time to Repair to Improve Availability Without IBM zAware With IBM zAware Problem Problem Decide Business Application Decide Business Application what to do Impact Steady State what to do Impact Steady State Little Often, More Detect advanced Multiple Precise changing warning Attempts to Corrective conditions Correct Action Problem restart shutdown shutdown restart gathering of gathering of Time diagnostic Time diagnostic information information Ineffective time spent in problem More precise and early diagnosis can determination and trial and error. shorten impact time and help you to Incorrect problem identification may avoid a similar problem. Detect trends result in the wrong fixes being applied. and problems as they are unfolding. 22 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 23. IBM System z Summary: Why Flash Express and IBM zAware are Important Flash Express • Today’s market transformation, evolution to cloud and new service delivery models will demand increased availability • Pressures from social networking and mobile computing applications drive the demand for high performance and highly available applications • Big Data and other analytic applications will require random access of data, and improved paging performance, leveraging the use of pageable large pages (PLP) and Flash Express IBM zAware • As companies innovate, new interaction and complexity between applications can result in complex problems that need to be resolved quicker and more accurately • Global IT departments have a reduced likelihood of having the right experts available at the same time to resolve complex problems with many interdependencies • Organizations need a solution that is self tuning, with expert analytics to diagnose anomalies. The complexity and flux of today’s problems makes them virtually impossible to codify in advance 23 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 24. IBM System z IBM z/OS Solution Family Can Improve Problem Diagnostics Rules Analytics/ Examines Self Method Solutions Available: based Statistical message Learning model traffic Included in z/OS • Checks configurations Screens for - z/OS Health Checker • Programmatic, applies to IBM and ISV tools  conditions • Can escalate notifications - z/OS PFA • Trending analysis of z/OS system resources, Early detection of and performance   a problem • Checks metrics like Storage, Frames • Can invoke z/OS RTD - z/OS RTD • Real time diagnostics of specific z/OS system Examines the issues  * operating system when an incident is reported - IBM zAware • Pattern based message analysis Diagnose an • Self learning    incident • Provides aid in diagnosing complex z/OS anywhere in problems, including cross sysplex, “sick but the z/OS not dead” software stack while it is occurring IBM zAware uniquely analyzes messages in context to determine unusual behaviors IBM zAware uniquely understands and tunes its own baseline to compare against current activity IBM zAware does not depend on other solutions, coding of rules, and is always enabled to watch your system * Limited 24 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 25. IBM System z Cost of Downtime Reduce availability lapses by 45 minutes and pay for Flash Express Datacenter Downtime How Much Does IT Really Cost? Average one hour of downtime per event at $181,770 per hour with two more hours to restore. Total cost over $.5M 25 All statements regarding IBM’s future directions and intent are subject to change or withdrawal without notice and represent goals and objectives only © 2012 IBM Corporation
  • 26. IBM System z 26 © 2012 IBM Corporation
  • 27. IBM System z Flash Express Technical Background 27 © 2012 IBM Corporation
  • 28. IBM System z Introducing Flash Express Time to Read  Flash Express is intended to improve System z availability Data measured – Slash latency delays from paging in System z – Flash Memory is much faster than HDD Instructions – Flash Memory is much slower than main memory – Flash Memory takes less power than either – Make your start of day processing fast Real Memory: – Eliminate frustrating delays from SVC Dump processing More Latency (256B line)  zEC12 offers optional Flash Express memory cards ~ 100 – Supported in PCIe I/O drawer with other PCIe I/O cards Instructions – Pairs of cards for availability Flash Memory – No HCD/IOCP definitions required (4K page)  Assign Flash Memory to partitions like main memory – Assignment is by memory amount, not by feature ~ 100K – Each partition’s Flash Memory is isolated like main memory Instructions – Dynamically increase the partition maximum amount of Flash External Disk – Dynamically configure Flash Memory into and out of the partition (4K page) ~ 5,000K Instructions 28 28 © 2012 IBM Corporation
  • 29. IBM System z What Is Flash Express? • Flash Express is internal storage implemented via NAND Flash SSDs (Solid State Drives) – Flash Cards plug as pairs into IBM’s PCIe I/O drawers – A pair provides 1.6 TB of mirrored storage – A maximum of 4 pairs are supported in a zEC12 • Flash is accessed using the new System z architected EADM (Extended Asynchronous Data Mover) Facility – An extension of a proven architecture used with expanded storage – Access is initiated with a Start Subchannel instruction. • The main application of Flash is as a paging store for z/OS – Flash Express provides advantages in resiliency and speed – With large pages being introduced in tandem for exceptional performance 29 © 2012 IBM Corporation
  • 30. IBM System z Flash Allows Flexibility in Your Configurations Allocating Flash to a partition  The initial and maximum amount of Flash Memory available to a logical partition is specified at the SE or HMC  Can also dynamically change maximum amount of Flash Memory available to a specific logical partition  Additional Flash Memory (up to the maximum allowed ) can be configured online to a logical partition dynamically at the SE or HMC  Can dynamically configure Flash Memory offline to a logical partition at the SE or HMC  Uses predefined subchannels, no IOCDS Manage Flash Allocation 30 © 2012 IBM Corporation
  • 31. IBM System z Flash: A z/OS Virtualized Resource • There is full virtualization of physical Storage Class Flash PCIe cards across partitions Memory Storage Class Memory • Each logical partition can be configured SCM z/OS with its own address space for Storage SPACE z/OS SCM SPACE class memory (Flash memory) • Flash is allocated to partitions by Main Main amount of memory, not by card size Memory Memory • Architecture supports an ability to Partition evolve the underlying Flash technology Maximum while preserving the API Partition partition1 partition2 • No Hardware Specific design elements Maximum are in software zEC12 – Error Isolation, Transparent mirroring, Centralized diagnostics, – Hardware Logging, FRU Call, Partition Recovery are Independent of Partitio Initial n Initial Value software Value Partition Initial Data transfer via EADMF Value 31 © 2012 IBM Corporation
  • 32. IBM System z Smart Flash vs Disk Placement Criteria Intelligent placement of pages to Flash Express and/or Disk Data Type Data Page Placement PLPA PLPA pages will be placed both on flash and disk. VIO VIO data will always be placed on disk Pageable Large Pages If contiguous space is available, pageable large pages will be written to Flash Express. If Flash Express is not available in the system configuration, then pageable large pages are backed with 4k page frames. Other decision points are If available space exists on both Flash Express and automated disk then the paging decision selection is made based on response time. 32 © 2012 IBM Corporation
  • 33. IBM System z Flash Express Exploitation on zEC12 IBM Flash Express Sets the stage for further exploitation  Flash Express will be exploited by z/OS  z/OS V1.13 Flash Web Deliverable – GA December 14, 2012  Pageable Large Pages (1 MB)  z/OS V1.13 enabling PTFs for RSM enhancements – 1Q2013  Flash Dynamic Reconfiguration  Optional PLPA and COMMON Page data sets  2GB Large Page Support (Targeted 1Q2013)  DB2 for z/OS V10 and JAVA SDK7 SR3 will support pageable Large Pages (SoD)  IBM is working with it’s Linux Distribution partners to include support in future Linux on System z distribution releases  IMS* CQS will use pageable Large Pages when IMS runs on zEC12 – Availability targeted for end of 2013 *All statements regarding IBM's future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. 33 33 © 2012 IBM Corporation
  • 34. IBM System z zAware Technical Background 34 © 2012 IBM Corporation
  • 35. IBM System z IBM zAware – Smarter Computing Needs Smart Monitoring • New technology based on patented machine learning developed by IBM Research • Cutting edge pattern recognition techniques look at the health of a system to pinpoint deviations from the ‘norm’ • High speed analytics applied to IT facilitates the ability to consume and reduce large quantities of messages • Pinpoints potentially problematic messages to speed up the problem determination process and improve time to restore service. • Can help identify unusual or problematic messages early before they cascade into larger IBM zAware can watch your problems system to detect unusual behavior of z/OS images in • Helps IT personnel take corrective actions near real time swiftly 35 © 2012 IBM Corporation
  • 36. IBM System z IBM zAware – IBM System z Advanced Workload Analysis Reporter • Monitors z/OS OPERLOG including all messages written to z/OS console, including ISV and application generated messages • Detects things typical monitoring systems miss due to: – Too many normal messages – Messages issued outside of the normal pattern of occurrence • Uniqueness (message not common enough) – Useful for real-time event diagnostics • Color-coded, easy-to-use web browser GUI • XML output can feed other products Ability to drill down for details on anomalies. 36 © 2012 IBM Corporation
  • 37. IBM System z Sample Output - Interval View When drill down, see JES2 resource shortage, and the messages indicating what caused it. Detailed view List of all messages issued during interval When messages occurred Number of appearances Anomaly score indicates rarity of message Contribution to interval score Rule indicate IBM knowledge applied Hotlink to IBM message text Message context - accompanying messages Most likely messages listed 37 at beginning © 2012 IBM Corporation
  • 38. IBM System z IBM zAware Complements Your Existing Environment Enterprise Management Workspace views Service Management Software IBM zAware provides XML data through an API which can feed Tivoli® or other software products or processes zEC12 z/OSMF zLinux zLinux zLinux IBM zAware Machine z/OS z/OS z/OS Virtual Machine Virtual Machine Sysplex Management Virtual zOS zOS zOS ICF Sysplex views Management of z/OS z/VM® PR/SM System z CPU, Memory and IO and IO Z CPU, Memory SE IBM zAware zLinux zLinux zLinux Machine z/OS z/OS z/OS z/OS Virtual Machine Virtual zOS zOS ICF Customer controlled scope z/VM Sysplex views PR/SM™ z/OS Image view z CPU, ZMemoryand IO IO CPU, Memory and SE 38 © 2012 IBM Corporation
  • 39. IBM System z A Closer Look Inside IBM zAware View Control IBM IBM zAware zAware-specific results knobs via IBM zAware GUI IBM zAware uses it’s own LPAR z/OSMF IBM zAware GUI Self contained firmware stack zEC12 zEC12/z196/z114 rk e two rn IBM zAware z/OS z/OS z/OS z/OS z/OS me Server sto Cu Web Server Operlog Operlog Operlog Operlog Operlog Analytics Results Persistent Storage Models File LOGGER LOGGER LOGGER LOGGER LOGGER Data Data Data Data Data Data System Retrieval Transport Transport Transport Transport Transport LPAR LPAR el unn HiperSockets HiperSockets I PT OSA (for data from other OSA (for data from other servers) servers) Manage IBM zAware Firmware partition z/OS 1.13 plus PTFs or higher for monitored clients (similar to CF) 39 39 © 2012 IBM Corporation
  • 40. IBM System z IBM zAware Server/Client Overview IBM zAware Server Firmware z/OS Client z/OS Client Analytics Models Operlog Operlog Actions LOGGER LOGGER Data Retrieval Data Transport Data Transport PR/SM OSA, HiperSocket Web Server File System Alert Console 40 40 © 2012 IBM Corporation
  • 41. IBM System z IBM zAware Infrastructure Firmware Stack z/OS Client IXGLOGR @space Consoles @space IXGWRITE Thread Operlog data IBM zAware Put data in logstream Server copy Operlog records IXGWRITE put on queue Logger Task ZAI SERVER(host-location) Analytics dub SYSPLEX.OPERLOG loop Log stream Al Engine er t awakened Client Server ZAI(YES) Parser USS ZAIDATA(‘OPERLOG’) Transport Transport PR/SM Network Transport 41 41 © 2012 IBM Corporation
  • 42. IBM System z IBM zAware Operating Requirements • zEC12 to host IBM zAware Server – IBM zAware requires it’s own LPAR and runs it’s own self-contained firmware stack. • This will reduce the number of LPARs available for customer use – IBM zAware processor resources can be IFL or General Purpose CP – Memory and DASD resources are dependent on the number of monitored clients, amount of message traffic, length of time data retained • Memory - Min 6GB + 256 MB • DASD ~ 500GB (ECKD or FC) • IBM zAware uses Logical Volume Manager (LVM) to aggregate multiple physical devices into a single logical device – Network: HiperSockets or OSA ports – for both gathering of instrumentation data, and outbound alerting/communications • Need dedicated IP address for partition • zAware Monitored Clients  IBM zAware monitored clients can be on any System z Server running z/OS 1.13 + PTFs  IBM zEnterprise 196 (z196), IBM zEnterprise 114 (z114), etc., and can share log files via IP network with IBM zAware server • 90 days historical syslog or OPERLOG data to initially prime IBM zAware 42 42 © 2012 IBM Corporation
  • 43. ZSP03594-USEN-00 © 2012 IBM Corporation