1. Run your
IT business.
Better.
The #1 hosted IT business
management software
Sell, Implement, Manage & Bill
Your IT Products and Services.
2. “Because of Autotask, we are capturing more billable time - at “We’ve had a great experience with Autotask, and I can honestly recommend
least two hours per week, per engineer. That’s over 1,000 hours the product to companies that are looking for an all-in-one system to handle ReQuesT YouR
a year. That alone easily pays for Autotask.” everything from inputting a ticket, to billing, to financial reporting. Autotask has
made our lives much easier!” FREE DEmo
Visit www.autotask.com or
Jamie Kustak Gina De La Cerda call 518.720.3500 ext.1
Business Manager, NGEN Operations Manager, Advanced Microcomputing Concepts, Inc.
InTEgRATED moDulEs ExclusIvE To AuToTAsK
Sales & Marketing (CRM)
● 360-degree view of customers & prospects
● Manage opportunities & quotes
● sales Management Dashboard
Automate more tasks with Autotask ® vARstreet® Quoting & e-Commerce
VARstreet makes it easier and more profitable
to quote, sell and procure technology products
- direct to your customer or through your own
● unlimited, user-defined fields branded, fully-automated online store. The
● Powerful Contact Group Manager
hosted VARstreet platform combines real-
Service Desk life disbributor pricing with
Automated Automated Automated
● Track & manage multiple sLAs workflow for notifications Automated advanced quoting, sources,and
procurement project
● Intuitive Dispatcher’s Workshop managed services & reminders Automated
procurement tools to deliver
● Capture service alerts automatically management the world’s leading hosted
● seamless integration with RMM tools Automated Automated advanced and completely integrated
● Branded customer access portals Automated outsourcing online selling quoting e-commerce automation
● Integrates with billing & invoicing resource platform for IT.
scheduling
Contracts
● Quick & easy Contract Wizard Taskfire® Co-Managed Client-Side IT
● Create & manage multiple contract types Taskfire is a powerful, hosted ticketing
● Recurring, block hour, fixed, hybrid & more system for your clients with internal IT resources.
● executive Dashboard for real-time tracking
But what makes Taskfire unique is the direct
● Manage billing rates by role
integration with your own Autotask service desk,
Billing & Invoicing giving you unparalleled opportunities to share
● Simple, intuitive approve & post tickets and workflows with your clients that have
● Batch invoicing greatly speeds billing internal IT support. That’s why we call it the
● Supports parent-child relationships world’s first hosted “Co-Managed service Desk.”
● Direct accounting software integration Win new customers and become indispensable
to your existing customers.
Project Management
● At-a-glance Projects Dashboard
● Full project team collaboration Autotask online community
● Slide-Schedule feature Our vibrant online community is built right into
● Detailed project time & cost reporting the application, connecting you to thousands
of other IT professionals who use our software.
Tech Scheduling
● Easily manage & dispatch techs Compare notes, weigh-in
● Drag & drop resource scheduling on new features and share
● single, unified work calendar best practices. Help and
● eliminate scheduling conflicts be helped on business and
● Multiple resources on a ticket software questions by a
network of your peers
Time & Expenses Automated using Autotask to run
● Capture more billable hours
● Easily track billable & non-billable time Automated Automated Automated ticketing their business better.
● Deep integration eliminates double-entry sales & profit distributor & service
marketing Automated tracking Automated sourcing Automated
● Seamless payroll integration data entry reporting The Autotask Academy
● enhanced routing & approval workflow invoicing
from the field & analysis So often it’s the little things that make the
biggest impact – like learning a new workflow
Outsource Management
● The First universal Ticket sharing system rule that saves an hour or two every week or
● Outsource to any partner, anywhere incorporating a new
● Initiate, track & manage outsourced work feature into your business
● Create your own virtual service network process to improve
● Integrates with OnForce, IMOnSite & more The most reliable, affordable Built on ITIL best practices. Integrates with other tools you use. productivity. The Autotask
hosted IT business solution. Autotask is designed with best practices to ensure We have dozens of seamless integrations with the leading service Academy delivers free
Inventory Whether you have 1 employee or 100+, Autotask that your IT business runs. Better. delivery and productivity solution providers. These include: and ongoing continuing
● Manage & report on unlimited inventory scales with your business. Starting at just $29 per • Data is entered once and is accessible to • Level Platforms®, N-able Technologies®, Zenith Infotech®, Kaseya®, education to all of
● Track items across multiple locations month, you only pay for what you need and the entire organization ITControlSuite®, and dozens of other monitoring and remote our customers.
● Seamless purchase order integration use. With nearly a decade of delivering • Resources are utilized for maximum efficiency support tools
● swap Configuration Item Wizard hosted IT solutions, a world-class • Nothing falls through • Alert capture from the most popular
datacenter and 99.99+% uptime in 99.99 the cracks backup tools World-class Data center
Reports
● executive summary Reports
2009, you’ll know you can count on +%
uptim • Invoices resolve customer • Microsoft® Exchange, Outlook, Word & Excel Autotask maintains a state-of-the-art data center,
● Pre-built report libraries
Autotask to help manage your e
2009 in
questions instead of • QuickBooks®, The Sage Group, and other featuring restricted, secured access, redundant
IT business. raising them accounting systems. Each month we add to
● Customizable LiveReports power, dual HVAC, fire detection systems, and
the list, all immediately available through our
● Report Data Warehouse hosted solution
24x7 network monitoring.
