2. Romeo and Juliet
• The message did not reach Romeo…
• Consequences:
– Paris – killed by Romeo
– Romeo – poisons himself
– Juliet – stabs herself to death
3. Why does it happen?
• Different interests and values, perceptions
• Cultural differences
• Get in opponent’s shoes – and you win!
5. Yes or No?
• http://www.youtube.com/watch?v=BrmDo52
NnTY&feature=player_embedded
6. Cultural differences
• Acknowledgement
• Yes, Sir! / No way! / It will be hard to do it…
• Sensei is always right
• Oldest speaks first
7. Email specifics
• Don’t write too long, be clear
• Think twice, and… don’t send
• Asking for response, address to ONE person
• Respond on time
• Voice talk to discuss/agree, email to
confirm/document
• Subordination - know who to include