Hrm 11e dessler 07
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Human Resource Management 11e gary dessler chapter 07
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Hrm 11e dessler 07
- 1. PowerPoint Presentation by Charlie CookPowerPoint Presentation by Charlie Cook The University of West AlabamaThe University of West Alabama 1 Human ResourceHuman Resource ManagementManagement ELEVENTH EDITIONELEVENTH EDITION G A R Y D E S S L E RG A R Y D E S S L E R © 2008 Prentice Hall, Inc.© 2008 Prentice Hall, Inc. All rights reserved.All rights reserved. Interviewing CandidatesInterviewing Candidates Chapter 7Chapter 7 Part 2 | Recruitment and PlacementPart 2 | Recruitment and Placement
- 2. © 2008 Prentice Hall, Inc. All rights reserved. 7–2 After studying this chapter, you should be able to: 1.1. List the main types of selection interviews.List the main types of selection interviews. 2.2. Explain and illustrate at least six factors that affect theExplain and illustrate at least six factors that affect the usefulness of interviews.usefulness of interviews. 3.3. Explain and illustrate each guideline for being a moreExplain and illustrate each guideline for being a more effective interviewer.effective interviewer. 4.4. Effectively interview a job candidate.Effectively interview a job candidate.
- 3. © 2008 Prentice Hall, Inc. All rights reserved. 7–3 Basic Features of InterviewsBasic Features of Interviews Interview Structure Interview Administration Selection Interviews Interview Content
- 4. © 2008 Prentice Hall, Inc. All rights reserved. 7–4 Types of InterviewsTypes of Interviews Selection Interview Appraisal Interview Exit Interview Types of Interviews
- 5. © 2008 Prentice Hall, Inc. All rights reserved. 7–5 Interview FormatsInterview Formats Unstructured or Nondirective Interview Interview Formats Structured or Directive Interview
- 6. © 2008 Prentice Hall, Inc. All rights reserved. 7–6 Interview ContentInterview Content Situational Interview Stress Interview Behavioral Interview Job-Related Interview Types of Questions
- 7. © 2008 Prentice Hall, Inc. All rights reserved. 7–7 Administering the InterviewAdministering the Interview Unstructured Sequential Interview Structured Sequential Interview Panel Interview Mass Interview Phone and Video Interviews Computerized Interviews Web-Assisted Interviews Ways in Which Interviews Can Be Conducted
- 8. © 2008 Prentice Hall, Inc. All rights reserved. 7–8 What Can Undermine An Interview’s Usefulness?What Can Undermine An Interview’s Usefulness? Nonverbal Behavior and Impression Management Applicant’s Personal Characteristics Interviewer Behavior Factors Affecting Interviews First Impressions (Snap Judgments) Interviewer’s Misunderstanding of the Job Candidate-Order (Contrast) Error and Pressure to Hire
- 9. © 2008 Prentice Hall, Inc. All rights reserved. 7–9 How to Conduct a More Effective InterviewHow to Conduct a More Effective Interview 1 2 3 4 5 Suggestions: Prepare for the Interview Structure Your Interview Establish Rapport Ask Questions Close the Interview 6 Review the Interview
- 10. © 2008 Prentice Hall, Inc. All rights reserved. 7–10 K E Y T E R M S unstructured or nondirective interviewunstructured or nondirective interview structured or directive interviewstructured or directive interview situational interviewsituational interview behavioral interviewbehavioral interview job-related interviewjob-related interview stress interviewstress interview unstructured sequential interviewunstructured sequential interview structured sequential interviewstructured sequential interview panel interviewpanel interview mass interviewmass interview candidate-order errorcandidate-order error