This document summarizes a seminar presentation on Enterprise Resource Planning (ERP). It discusses how ERP can add value by integrating organizational activities and data on a common platform. It also discusses risks associated with ERP implementation such as time consumption, unpredictable costs, and complexity. People-related issues are identified as a key risk factor. The document then discusses how technologies like data warehousing, business intelligence, customer relationship management, and supply chain management relate to ERP. It provides examples of how ERP can help with business process reengineering and supply chain management.

1. Seminar (730001)
Semerstr-3
Presented by
MIHIR SOLANKI
(140110746005)
1
G.H.Patel college of Engineering & Technology
Mechanical Engineering Department
Enterprise Resource Planning
SEMINAR (ERP) - MIS- 140110746005

2. OUTLINE
1) How ERP add value…???
2) Risk in ERP..???
3) Technologies & Its relation with ERP
4) E- Commerce & E-Business
5) Business Intelligence
6) BPR & ERP
7) Supply chain Management
2SEMINAR (ERP) - MIS- 140110746005

3. 3
How ERP will add value …??
ERP system integrates flow of information & planning activities
1) It provides common database so that It will lead to - improve decision making
- Decreased process inventories
- Personnel reduction
- speeding up data collection & processing process
2) Integrate organizations activity - Cross functional work
- Data lying on different department are on common platform
3) Promotes STANDARDIZATION of how to conduct business
4) Eliminates infer-asymmetries - allow close control
5) Allow simultaneous access to DATA for PPC
6) Facilitate intra-organizational communication
7) Facilitate collaboration by taking third party modules in account
EXAMPLE- Update status of order on logistics department in logistic management module , all other modules
like finance, production, marketing etc are updated AUTOMATICALLY & INSTANTANEOUSLY
SEMINAR (ERP) - MIS- 140110746005

4. 4SEMINAR (ERP) - MIS- 140110746005
RISK IN ERP….???
A study conducted by DELOITTE CONSULTING,
issues related to people are the key factors.
ERP implementation is
 Time consuming
 Unpredictable costs
 Highly complex

5. SEMINAR (ERP) - MIS- 140110746005 5
PEOPLE ISSUSES
 Change management
 Internal staffing adequacy
 Project team
 Training
 Employee Relocation &
Retraining
 Staffing
 Top management support
 Consultant
 Discipline
 Resistance to change
PROCESS RISK
 Software
Functionality
 Technological
obsolesce
 Application
Portfolio
management
 Enhancement &
Up gradation
TECHNICAL RISK
 Program
Management
 BPR
 Stage of transition
 Benefits
Realization
IMPLEMENTATION ISSUES
 Project Size
 Lengthy
implementation time
 High initial investment
 Unreasonable
Deadlines
 Insufficient funding's
 Interface
 Organizational politics
 Configuration
Difficulties
PEOPLE ISSUSES
 Change management
 Internal staffing adequacy
 Project team
 Training
 Employee Relocation &
Retraining
 Staffing
 Top management support
 Consultant
 Discipline
 Resistance to change
PROCESS RISK
 Program
Management
 BPR
 Stage of transition
 Benefits
Realization

6. SEMINAR (ERP) - MIS- 140110746005
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Organization
Data ware house
Customer
Internet & WWW
Suppliers
ERP
SCM
Data mining
OLAP
Business
Intelligence
Operational Data
CRM
GIS
Data
Archive
Technologies &
Its relation with
ERP

7. SEMINAR (ERP) - MIS- 140110746005 7
E-COMMERCE & E-BUSINESS
E- COMMERCE is set of business activities involving consumers, service providers , manufacturers and
intermediaries Who uses computer network (INTERNET) for conducting there business.
OBJECTIVE
 Bring organization closer to the ACTUAL customer
 Providing the customer with the products and services much FASTER and LESSER cost
 improve customer response time ( Through effective communication & technological advancement)
DIFFERENCE ( TRADITIONAL /e-COMMERCE)
Traditionally information conversion is done through phone, mail (Post), or through direct personnel contact,
while in E-commerce information is converted through communication network (AUTOMATION).
CASE STUDY
1) The annual sells of Dell computers through internet contributes 16% of total sales (which is 56 US$ billion)
2) Amazon.com launched website in 1994 , now they generates revenue of 8490 US$ million
3) Rather than for going to travelers office for booking railway ticket , Indian railway launched irctc.in
4) Fed-EX and DHL allows to track shipment throughout the world by docket number

8. 8
GROWTH-FACTORS
Growth of internet
Other methods
Consumer
protection, privacy
and security
• IN 1992 -1.3 million users of internet
• 20 sept. 2006 – 1.086 billion users of internet
• 2010 – 1.8 billion users of net
(www.internetstats.com)
• India is 4th position (60 million users)
• Averagely spending 8.2hours/week
• Growth of technology advancement provides
transaction more faster and accurate and also
adds-on capacity to handle wide range of
transaction
• Most important factor of all is to have
confidence of consumers regarding
internet security
• Security of transaction and personal
information
• Small and medium sized company lacks of
implementing of E-commerce because of
complexity & cant take much advantage of it.
• With a global reach of internet it connects
buyers and sellers from around the world
Technology
GROWTH-FACTORS
Growth of internet
Entry of small and
medium-sized
business & Global
Reach
Consumer protection,
privacy and security
Technology
SEMINAR (ERP) - MIS- 140110746005

9. SEMINAR (ERP) - MIS- 140110746005 9
BUSINESS INTELLIGENCE
It is broad category of applications and technologies for gathering , providing access to and analyzing data
For purpose of helping enterprise user in making better business data.
OBJECTIVE: Improve the timeliness and quality of information
ERP AND BI:
The ERP system uses the business intelligence which is generated through data mining, OLAP , multi-
dimensional Analysis techniques for a variety of applications like
• demand forecasting ,
• production planning ,
• product design ,
• Customer relation management ,
• credit management and so on

10. SEMINAR (ERP) - MIS- 140110746005 10
BUSINESS PROCESS REENGINEERING
“Fundamental rethinking & radical redesigning of business process to achieve dramatic improvements
in critical, Contemporary measures such as cost , quality & speed”
Steps of BPR
1. Development of process vision and determination of process objectives
2. Definition of process to be reengineered
3. Measurement of existing processes
4. Identification of information technology applications.
5. Design prototype and implementation.
ERP & BPR:“ ANY BPR INITIATIVES , ENDS UP WITH A ERP IMPLEMENTATION”

11. SEMINAR (ERP) - MIS- 140110746005 11
SUPPLY CHAIN MANAGEMENT
The global competitiveness means that customer is supreme also customer can source his goods and services from
anywhere in the world.
The evolution of moving materials/products is from the conventional distribution to logistics management and then
to the present day supply chain management.
BENEFITS by ERP Implementation
 BULLWHIP effect
 Inventory Management
 Optimize Logistics Transportation
 Effective Communication & Co-ordination
 3PL Logistics
SUPPLIERS
FOCAL
FIRM
WAREHOUSE DISTRIBUTORS RETAILERS
END
CUSTOMERS

12. References
• ERP Demystified , Second addition by Alexis Leon
• Enterprise Resource Planning by Ravi Shankar and S. Jaiswal
• “ERP Systems – Using IT to gain a cometetive advantages;
Shankarnarayan S.
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