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Executive summary:
Organizations have increasingly made it known to employees
that leadership is team building efforts. Organizational
philosophy and culture is tilting towards team building efforts,
job satisfaction, communication within teams, corporate
communications, motivation of employees and stress
management techniques. All these have been recognized as very
important strategies for building the human asset base of a
corporation. A good workplace is one where employees have a
sense of well being , feel empowered and share vision. Their
motivational levels are high and they are able to perform setting
bench marks. Corporates across sectors work on the same plan
of high levels of interpersonal communication within teams.
The most important skills that leaders impart to their employees
are the importance of working in teams. Group dynamics and
team work is looked at in the first instance. Leaders who are
able to inspire employees to work together as team and allow
for team empowerment are considered to be good leaders. It has
become very important that unless team spirit is fostered the
organization will not be successful and there will be conflict
and chaos. The concept of working in Silos is now displaced
with working together. In a survey conducted to employees
within the organization it was observed that the organization
was a well cultured one and eschewed goals of organizational
and employee being (Appendix 1)
Team environment:
The firm has ensured that the importance of teams is well
communicated. Teams have been structured very well ad there
is a good representation of all skills in the team. Though the
team leader is the senior most member of the team, the culture
of working permits the team members to contribute their
feedback to the constructive purpose of the team. The structure
is typically flat with low levels of hierarchy and this makes for
easy approach to problem solving. Team members are
empowered to participative decision making process which is a
two way channel. Though the team is well structured, the
absence of alternate decision making process is not present. In
case the team lead is not available then the next person who
could take decisions has not been informed. This makes the
team a little loose structured. It is important to understand the
team hierarchy so the organizational structure of the team has to
be well defined and clearly intimated.
Communication
Communication is a very important function of management.
Communication here is both top down and bottom up. There are
clear cut communication channels and communication is
decidedly very formal. The company does have a formal
communication channel and uses the email and the intra net
for all communication .There are set format for using and
addressing emails. Communication is strictly through the email
and any issue has to be addressed in the proper manner in the
hierarchy so mentioned. This had led to following benefits for
the function of the organization.
A. The most important benefit of communicating is that the
team will strive for the group vision of the team without detour.
B. The goal of the team is clearly envisioned and
communicated to all team members so that everyone in the team
knows his tasks and responsibilities..
C. Concerns and key issues can be dealt with at the right time
and addressed well.
D. The team members know time lines and objectives and
hence plan their work accordingly .( Michael Fielding,2008)
E. Such communication empowers shared vision and group
dynamics to come into play (John Nielsen,2008)
F. Communication between teams results is efficiency and
productivity .( John Nielsen,2008)
G. Information sharing helps group efforts and learning
management can be implemented in teams which move together
and communicate well. Ownership and decision making allows
for responsibility of work in the organization.
H. Motivated teams give dedicated efforts to organizational
well being and contribute effectively to organizational goals .
There should be source for the grapevine or an informal source
of communication as this leads to better ideas and constructive
feedback. Though the formal channels are the best methods to
communicate, the importance of the informal channels cannot
be ignored. .
Job satisfaction of the employees:
Satisfaction of employees comes out of job analysis .Are the
employees satisfied or is there a lot of complaining,
absenteeism, and turnover? What could the company be doing to
improve job satisfaction?
The firm has taken great efforts to hire, train, evaluate and
compensate workers properly. A proper fit between work and
workers is very important in the greatly changing filed of
human resources and has become an economic necessity in all
organizations. It has been seen that if organizations fail to
understand that their staffing requirements are not right, they
fail miserably either by over staffing or understaffing.. They are
at great risk and so they need to have strategic plans in place
job analysis basically a tool by which employees know what
they have to do. It is also a process by which jobs are divided to
understand each job’s relation to another, the conditions under
which jobs and tasks are performed and the personal abilities
that are required by workers to perform their jobs
satisfactorily. Hence Job analysis covers the entire ambit of
human resources right from the time of placing the
advertisement till the employee retires every aspect is take care
of hence it is a very important task . Unless jobs are related to
workers abilities the job becomes ill founded and there is
dissatisfaction from both sides .In order to understands how
human resources are a very important part of all organizational
pervasive functions jobs have to be analyzed designed and
defined properly . The analysis becomes all the more important
in view of the numerous challenges posed in terms of
regulations laws task relatedness and competency mapping
Hence job analysis is basic premise to human resources
development the firm.
Job analysis has led to job satisfaction. Job attrition is very low
and the employees seem to be a motivated lot. This is a
certainly a good morale for everyone and management has to
strive to keep this spirit. Productivity is very good and
employee efficiency is very high.
Motivation:
Employees need to be motivated to do their jobs and if so
employers can always compromise on best results .Motivation is
said to be an important element in human resources strategy
because it makes and allows an employee to be as a leader in
meeting as well as exceeding the organizational goals. In fact, it
is also been said that without an employee force which is de
motivated the organization will be a failure and will not be in a
secure position. The motivated workforce is one of the
important factors that can actually help to improve workplace
differences and foster team spirit. Motivation comes from the
enjoyment of work done and from the desire to earn more
money or achieving a promotion. It also comes from a sense of
satisfaction which is being gained from achieving a successful
outcome or if some problem is solved. Having a motivated
workforce thus provides a competitive advantage in any
organization. The organization always helps in achieving higher
productivity due to the better employee performance.
Employees are appraised through technology tools of Balanced
score cards and 360 degree feedback. There is equity in
evaluation and rewards and compensation decided on a uniform
policy applicable to enterprise wide employees. The firm has
also retirement savings benefits and is planning on profit
sharing schemes for employees.
Stress management:
Employee health and well being is possible if the work
environment is free of stress. Employees can work in an
environment that allows them to work without stress. Women
employees have a day care and crèche facility that enables them
to leave their children .This relieves them of stress. Employees
have a gym and a yoga centre where they can enroll themselves
into for easing out their stress. The organization also believes in
allowing flexi timings for employees who are really in need of
the same. Managers ensure that even the slightest of stress does
not fall on the employees and so they encourage employees to
work in a stress freed environment by training and developing
employees to keep within deadlines and work in conjunction
with each other. The psychological and physiological well being
of employees very necessary for organizational health.
Recognizing this the organization has very importantly made
recreation, entertainment and mediation a part of employee
culture.
Conclusion:
A good workplace in one which inspires and motivates people to
work in a good job culture. Motivated employees, stress free
environment and excellent communication protocols are
hallmarks of good organization and are known to be great places
to work for .
References:
Bratton J., Gold. J (2012) Human Resource Management Theory
and Practice, 5th
edition Palgrave Macmillan
John Adair, “Effective Communication: The Most Important
Management Skill of All”, 2011.
James S. O'Rourke, "Effective Communication", 2009.
John Nielsen, "Effective Communication Skills: The
Foundations for Change", 2008.
Michael Fielding, "Effective Communication In Organisations",
2006
Northouse, P. (2013). Leadership: Theory and Practice, 6th ed.
London: Sage Publications, Inc.137-158p.
Rath, T. & Conchie, B. (2008).Strengths based leadership. New
York : Gallup Press
Suzan Collins, "Effective Communication: A Workbook for
Social Care Workers", 2009.
Torrington, D., Hall L., Taylor S., Atkinson C.(2011) Human
Resource Management,
8th edition, Prentice Hall
Appendix 1
Questionnaire study of organizational culture and well being
Do employees feel empowered?
What kind of leadership do you have in the organization
Is communication both ways?
What kind of comfort do you find in the organization?
Do you believe that rewards and compensation are enough to
motivate employees ?
Do you have a learning environment in the office?
Does your manager care for you?
How often do you opt for flexi timings
Are meditation and yoga helpful in easing stress?
How well do you relate to your manger in terms of policy
making?
7

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. Executive summary Organizations have increasingly made it k.docx

  • 1. . Executive summary: Organizations have increasingly made it known to employees that leadership is team building efforts. Organizational philosophy and culture is tilting towards team building efforts, job satisfaction, communication within teams, corporate communications, motivation of employees and stress management techniques. All these have been recognized as very important strategies for building the human asset base of a corporation. A good workplace is one where employees have a sense of well being , feel empowered and share vision. Their motivational levels are high and they are able to perform setting bench marks. Corporates across sectors work on the same plan of high levels of interpersonal communication within teams. The most important skills that leaders impart to their employees are the importance of working in teams. Group dynamics and team work is looked at in the first instance. Leaders who are able to inspire employees to work together as team and allow for team empowerment are considered to be good leaders. It has become very important that unless team spirit is fostered the organization will not be successful and there will be conflict and chaos. The concept of working in Silos is now displaced with working together. In a survey conducted to employees within the organization it was observed that the organization was a well cultured one and eschewed goals of organizational and employee being (Appendix 1) Team environment: The firm has ensured that the importance of teams is well communicated. Teams have been structured very well ad there is a good representation of all skills in the team. Though the team leader is the senior most member of the team, the culture of working permits the team members to contribute their feedback to the constructive purpose of the team. The structure is typically flat with low levels of hierarchy and this makes for
  • 2. easy approach to problem solving. Team members are empowered to participative decision making process which is a two way channel. Though the team is well structured, the absence of alternate decision making process is not present. In case the team lead is not available then the next person who could take decisions has not been informed. This makes the team a little loose structured. It is important to understand the team hierarchy so the organizational structure of the team has to be well defined and clearly intimated. Communication Communication is a very important function of management. Communication here is both top down and bottom up. There are clear cut communication channels and communication is decidedly very formal. The company does have a formal communication channel and uses the email and the intra net for all communication .There are set format for using and addressing emails. Communication is strictly through the email and any issue has to be addressed in the proper manner in the hierarchy so mentioned. This had led to following benefits for the function of the organization. A. The most important benefit of communicating is that the team will strive for the group vision of the team without detour. B. The goal of the team is clearly envisioned and communicated to all team members so that everyone in the team knows his tasks and responsibilities.. C. Concerns and key issues can be dealt with at the right time and addressed well. D. The team members know time lines and objectives and hence plan their work accordingly .( Michael Fielding,2008) E. Such communication empowers shared vision and group dynamics to come into play (John Nielsen,2008) F. Communication between teams results is efficiency and productivity .( John Nielsen,2008) G. Information sharing helps group efforts and learning management can be implemented in teams which move together and communicate well. Ownership and decision making allows
  • 3. for responsibility of work in the organization. H. Motivated teams give dedicated efforts to organizational well being and contribute effectively to organizational goals . There should be source for the grapevine or an informal source of communication as this leads to better ideas and constructive feedback. Though the formal channels are the best methods to communicate, the importance of the informal channels cannot be ignored. . Job satisfaction of the employees: Satisfaction of employees comes out of job analysis .Are the employees satisfied or is there a lot of complaining, absenteeism, and turnover? What could the company be doing to improve job satisfaction? The firm has taken great efforts to hire, train, evaluate and compensate workers properly. A proper fit between work and workers is very important in the greatly changing filed of human resources and has become an economic necessity in all organizations. It has been seen that if organizations fail to understand that their staffing requirements are not right, they fail miserably either by over staffing or understaffing.. They are at great risk and so they need to have strategic plans in place job analysis basically a tool by which employees know what they have to do. It is also a process by which jobs are divided to understand each job’s relation to another, the conditions under which jobs and tasks are performed and the personal abilities that are required by workers to perform their jobs satisfactorily. Hence Job analysis covers the entire ambit of human resources right from the time of placing the advertisement till the employee retires every aspect is take care of hence it is a very important task . Unless jobs are related to workers abilities the job becomes ill founded and there is dissatisfaction from both sides .In order to understands how human resources are a very important part of all organizational pervasive functions jobs have to be analyzed designed and defined properly . The analysis becomes all the more important in view of the numerous challenges posed in terms of
  • 4. regulations laws task relatedness and competency mapping Hence job analysis is basic premise to human resources development the firm. Job analysis has led to job satisfaction. Job attrition is very low and the employees seem to be a motivated lot. This is a certainly a good morale for everyone and management has to strive to keep this spirit. Productivity is very good and employee efficiency is very high. Motivation: Employees need to be motivated to do their jobs and if so employers can always compromise on best results .Motivation is said to be an important element in human resources strategy because it makes and allows an employee to be as a leader in meeting as well as exceeding the organizational goals. In fact, it is also been said that without an employee force which is de motivated the organization will be a failure and will not be in a secure position. The motivated workforce is one of the important factors that can actually help to improve workplace differences and foster team spirit. Motivation comes from the enjoyment of work done and from the desire to earn more money or achieving a promotion. It also comes from a sense of satisfaction which is being gained from achieving a successful outcome or if some problem is solved. Having a motivated workforce thus provides a competitive advantage in any organization. The organization always helps in achieving higher productivity due to the better employee performance. Employees are appraised through technology tools of Balanced score cards and 360 degree feedback. There is equity in evaluation and rewards and compensation decided on a uniform policy applicable to enterprise wide employees. The firm has also retirement savings benefits and is planning on profit sharing schemes for employees. Stress management: Employee health and well being is possible if the work environment is free of stress. Employees can work in an environment that allows them to work without stress. Women
  • 5. employees have a day care and crèche facility that enables them to leave their children .This relieves them of stress. Employees have a gym and a yoga centre where they can enroll themselves into for easing out their stress. The organization also believes in allowing flexi timings for employees who are really in need of the same. Managers ensure that even the slightest of stress does not fall on the employees and so they encourage employees to work in a stress freed environment by training and developing employees to keep within deadlines and work in conjunction with each other. The psychological and physiological well being of employees very necessary for organizational health. Recognizing this the organization has very importantly made recreation, entertainment and mediation a part of employee culture. Conclusion: A good workplace in one which inspires and motivates people to work in a good job culture. Motivated employees, stress free environment and excellent communication protocols are hallmarks of good organization and are known to be great places to work for . References: Bratton J., Gold. J (2012) Human Resource Management Theory and Practice, 5th edition Palgrave Macmillan John Adair, “Effective Communication: The Most Important Management Skill of All”, 2011. James S. O'Rourke, "Effective Communication", 2009. John Nielsen, "Effective Communication Skills: The Foundations for Change", 2008. Michael Fielding, "Effective Communication In Organisations", 2006 Northouse, P. (2013). Leadership: Theory and Practice, 6th ed. London: Sage Publications, Inc.137-158p. Rath, T. & Conchie, B. (2008).Strengths based leadership. New York : Gallup Press Suzan Collins, "Effective Communication: A Workbook for
  • 6. Social Care Workers", 2009. Torrington, D., Hall L., Taylor S., Atkinson C.(2011) Human Resource Management, 8th edition, Prentice Hall Appendix 1 Questionnaire study of organizational culture and well being Do employees feel empowered? What kind of leadership do you have in the organization Is communication both ways? What kind of comfort do you find in the organization? Do you believe that rewards and compensation are enough to motivate employees ? Do you have a learning environment in the office? Does your manager care for you? How often do you opt for flexi timings Are meditation and yoga helpful in easing stress? How well do you relate to your manger in terms of policy making?
  • 7. 7