The document summarizes services provided by Transworld Systems Inc. and North Shore Agency for billing and collections letter design, printing, and mailing. Key services mentioned include letter design and testing, printing up to 1.2 million letters per day using laser and duplex printing, inserting up to 6 items into envelopes, preparing mail for delivery to USPS, secure data transmission, address updating, and disaster recovery within 18 hours using a backup site. Response testing showed a 15% average increase in responses using redesigned letters from TSI & NSA compared to a client's original letters.

1. What can we do for you? Billing services Reminder letters First party communications New letter design and testing Introduction Presentation Transworld Systems Inc. and North Shore Agency

2. Located in Westbury, Long Island. All operations are housed here, maximizing communication and productivity. North Shore Agency’s 65,000 Sq. Ft. Facility

3. TSI & NSA Have Produced and Mailed 250MM Letters for Over 800 Clients in 2005 2005 Clients

4. Billing and First Party Letters The 1 st Key In Getting A Response is getting the letter opened. We offer many stock outer envelopes that add color and urgency to your letters .

5. Redesign The 2nd Key In Getting A Response Is The Format Original Billing and First Party Letters

6. The 3 rd Key In Getting A Response Is Content Billing and First Party Letters Redesign Original

7. For Extra …we can produce High Color customized Postcard Mailings Post Card Samples Punch

8. Creative Design Concepts

11. Archive & Reprint Value-Added Solutions

12. NIXIE DOCTOR High speed scanning of undeliverable mail that allows us to purge your files of bad addresses. FAST FORWARD Automated address updates of people that have moved and notified the USPS in the past 13 months. Value-Added Solutions

13. Zero Defect – Strict Quality Control Procedures

14. Laser room Laser room is set up to run high speed roll forms.

15. Duplex Laser This Laser “Twin” configuration allows NSA/TSI to print on the face and back of the form. Saving cost by eliminating extra sheets of paper.

16. Inserting We have 35 inserting Machines that are capable of inserting over 1.2 million packages per day. We can insert up to 6 items into an envelope, allowing you to add customer supplied marketing material. IE Newsletters or sales offers.

17. Mail Preparation After the letters are inserted , we then sort, tray and Prepare the mail for outbound injection into the USPS. All pallets are swrinked wrapped and bar coded to insure optimal quality control.

19. Dupe Check Listing Account Totals Client Profile Confirmation Emails Operations Upon receipt, files are converted to NSA format and a confirmation analysis is emailed to the client detailing information such as average balance, total dollars, confirmed accounts, drops, date and time and more .

22. Actual Response Rate Test Show A 15% Avg. Increase By using a TSI & NSA Designed Letter series over a current client produced letters series. On Going Testing