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Kimble Vision Focus Group V0.6 U S

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Kimble Vision Focus Group V0.6 U S

  1. 1. December 10<br />Focus Group <br />
  2. 2. Agenda<br />09:00 Kick-off <br />09:05 Short video<br />09:15 Introductions <br />09:25 Brief introduction of Kimble<br />09:35 Rules to make focus group run smoothly<br />09:40 Discussion on Issues for Professional Service companies <br />10:30 Discussion on core KPI’s used to measure your business <br />11:00 Coffee & Tea break<br />11:15 Some more detail on the vision for Kimble <br />12:00 Feedback on our vision – what is wrong or needs more emphasis?<br />12:15 Next steps<br />12:30 Lunch<br />14:30 Finish<br />
  3. 3. A Short Video<br />
  4. 4. Introductions<br /><ul><li>Who you are?
  5. 5. Your company?
  6. 6. Your role?</li></li></ul><li>Focus Group Rules<br />Mobile phones off<br />Spellings don’t kount<br />Value an open discussion – ideally with equality of contribution<br />Value ideas / responses (can be brutal – do not try and appease us)<br />Use constructive challenges<br />What we currently do does not guide what we can do.<br />No sacred cows<br />Avoid jargon (where possible!)<br />The only silly question is the one that you didn’t ask<br />Conclude the session on time<br />
  7. 7. Brief Introduction of Kimble<br />
  8. 8. Our Guiding Principles<br />Make Kimble the single Go-To system for PS companies<br />Spanning front-office through to back-office <br />Facilitating company collaboration<br />Design an embedded system to support End-to-End Business Processes for PS companies<br />Create a process centric application that is event/task driven<br />Make Kimble a 100% fit to your PS business:<br />Integrate with supplementary 3rd party products where appropriate to broaden overall solution set<br />Challenge inefficient processes<br />Provide Management Insight across the Business<br />Be responsive to Customer input<br />
  9. 9. High Level Scope<br />Sales<br />Operations<br />Lead <br />To<br />Order<br />Business Optimisation<br />Delivery <br /> to cash<br />Scope<br />To Delivery<br />Project / Service<br />Delivery<br />Customer Relationship Management<br />Professional Services Automation<br />Current Solution Landscape<br />Kimble Fully Integrated Solution<br />Bespoke Integration and Reporting<br />Project Portfolio Management<br />
  10. 10. Kimble Product – High Level Scope<br />A cloud based Software as a Service solution<br />Solution will provide holistic support for best practice processes and measure business performance/maturity.<br />Diagnostics and business optimiser tool to facilitate business improvement to:<br />Increase net margins<br />Maximise visibility<br />De-risk ongoing business<br />Designed to capitalise on latest trends of home and business computing (e.g. Facebook) to drive adoption and increase collaboration<br />Solution delivered through multiple devices (e.g. ipad, iphone, PC) across the Internet.<br />Integration with leading CRM, HR and Finance products<br />Functionality built on robust platform (Force.com)<br />
  11. 11. Discussion on Issues for Professional Service companies <br />
  12. 12. Coffee / Tea Break<br />
  13. 13. Discussion on Core KPI’s Used to Measure Your Business<br />
  14. 14. More detail on the Vision for Kimble<br />
  15. 15. Embedded System to Support End-to-End Business Process<br />Lead to Order<br />Order to Delivery<br />Delivery to Cash<br />Proposition to Lead <br />Define & Manage Scope<br />Control processes span the different stages of sales and delivery, e.g. defining and managing scope, establishing and maintaining a RAID log.<br />Manage Change Controls<br />Scoping of engagement <br />resource estimate of scope <br />Change Control approval<br />Delivery Plan and deliverables defined<br />Process Scope &Control Processes<br />Re-baseline Plans<br />Price and cost determined<br />Establish baseline<br />Manage Risks & Issues<br />Commercial Management<br />Resource Management<br />Business Planning & Management<br />
  16. 16. Process-Centric Application<br />Design and build as a process centric application:<br />leads user through process,<br />ensures appropriate information collected, <br />enforces checkpoints<br />
  17. 17. 100% Fit to Your Business<br />Meet sophisticated and diverse requirements of customer, through design and configuration<br />Avoid customers having to implement costly customisations or workarounds<br />Integrate with third-party solutions where appropriate<br />
  18. 18. Challenge Inefficient Processes<br />Reduce manual intervention:<br />Invoice generation for all revenue models<br />Avoid re-keying:<br />Share data across operations and delivery<br />Use information intelligently:<br />e.g. predicting time capture <br />Separate responsibilities:<br />e.g. time spent != time billed<br />
  19. 19. Make Kimble the Single Go-To system<br />Drive cross-collaboration through Chatter<br />Accessible through mobile<br />Provide value to all users:<br />e.g. Employee assignments<br />
  20. 20. Demo<br />
  21. 21. Provide Management Insight across the Business<br />Provide snapshot view, historic and future trends<br />Understand the breakdown and levers which impact headline KPIs:<br />Measure performance at the right level<br />
  22. 22. Be Responsive to Customer Input<br />Kimble has chosen to build their solution on the Force.com platform for the following reasons:<br />Time to Market - The platform enables rapid development of domain specific functionality.<br />Feature Rich Platform – Force.com provides generic functionality which can be incorporated into the Kimble product with minimal development effort (e.g. workflow, chatter). The platform features are continually being updated by Salesforce, which can also be incorporated into the Kimble offering.<br />Customer Acceptance – As many large multi-national companies are already using the platform (through Salesforce), any customer objections, to security, availability and performance can be easily addressed.<br />Cost Effective – Force.com provides a cost-effective infrastructure, with built-in resilience and scalability. Many of the platform features would require 100’s of man days of effort to replicate.<br />Strategic to salesforce.com– Force.com is a strategic play by Salesforce, and the number of companies developing on the platform is growing significantly, with BMC being a recent large software vendor who has moved to the platform. This is creating an eco-system and community that can become a channel to market.<br />
  23. 23. Feedback on our Vision<br />
  24. 24. Feedback on our vision for Kimble<br />What is wrong?<br />What is missing?<br />If Kimble was available today – would you take into your company – how?<br />How should we maintain input into the product from the industry?<br />How would you calculate an ROI for a solution like this?<br />Invoice accuracy <br />Reduced Invoice to Cash<br />Admin reduction<br />Revenue leakage<br />Increased utilisation<br />Knowledge sharing<br />
  25. 25. Next Steps & Lunch<br />

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