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ECM and the Cloud: Let's Un-Complicate ECM

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Cloud computing is a better way to run your business. Instead of developing, maintaining and running your content management applications yourself, you access everything you need through the web.  You just log in, customize it, and start using it.  That’s the power of cloud computing.

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ECM and the Cloud: Let's Un-Complicate ECM

  1. 1. Our Speakers<br />Ed Rawson <br />GM, National ECM Practice<br />Perficient<br />30+ years of experience in ECM<br />Focus on document management, business process re-engineering and process automation, ECM, and business process management.<br />Has implemented ECM strategies and solutions for numerous Fortune 500 companies worldwide. <br />Omar Koudsi<br />Director, National ECM Practice<br />Perficient<br />10+ years of experience in ECM<br />Experienced in delivering content management solutions to large and small companies across many industries <br />Delivered solutions in relations to contract management, claims processing, accounts payable and receivable, supplier portals, content capture, records management, archiving, and general content management solutions. <br />Jason Keicher<br />Sr. Google Solutions Architect<br />Perficient<br />Expertise in directing technology, architecture, and development within the Enterprise Search and Cloud Computing initiatives. <br />Experience with a wide range of enterprise level software developments efforts <br />1<br />Replay available at Perficient.com/Webinars<br />
  2. 2. What is the Cloud ?<br /><ul><li>Software as a Service (SaaS)– ECM Apps, Google Apps, SalesForce.com, Freshbooks
  3. 3. Platform as a Service (PaaS) – Google App Engine, EngineYard, Amazon RDS
  4. 4. Infrastructure as a Service (IaaS) Amazon EC2, GoGrid, Cloud.com
  5. 5. Management – Rightscale, Scalr </li></li></ul><li>What is Enterprise Content Management (ECM)<br />Enterprise Content Management (ECM) is defined by AIIM International as the technologies, tools, and methods used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.<br />
  6. 6. Lets Un-Complicate ECM<br />Cloud-computing: <br />Lets Un-Complicate ECM<br />Cloud computing is a better way to run your business. Instead of developing, maintaining and running your content management applications yourself, you access everything you need through the web.  You just log in, customize it, and start using it.  That’s the power of cloud computing.<br />
  7. 7. Cloud ECM<br />Agility: Fast Start Up<br />Reliability<br />Scalability<br />Lifecycle management<br />Complete Solution<br />Much lower Start up cost<br />Much lower Cost of Ownership<br />
  8. 8. Top Reason to Choose Cloud ECM over On Premises ECM<br />Fast Start-up: Up-and-Running in days or weeks – not months or even years like on-premises systems. With no hardware or software to install and no servers or building of data centers. I most cases estimates doesn’t even count all the customization you have to do with on-premises applications.<br />Reliability: is improved if multiple redundant sites are used, which makes well designed cloud computing suitable for business continuity and disaster recovery.<br />Scalability – via dynamic ("on-demand") provisioning of resources on a fine-grained, self-service basis near real-time, without users having to engineer for peak loads.  Cloud will scale (and de-scale, if needed) to your needs<br />Lifecycle management – of cloud computing applications is easier, because they do not need to be installed on each user's computer. They are easier to support and to improve, as the changes reach the clients instantly.<br />
  9. 9. Cloud ECM VS. On-Premises ECM<br />500 User ECM Implementation<br />On-Premises ECM <br />Hardware - $150K<br />Software - $450K<br />Installation - $250K<br />Customization- $300K<br /> $1,150K<br />6 or 8 month Implementation time<br />Capital Costs $600K <br />Annual Maintenance Costs $120K<br />Cloud ECM<br />Customization - $300K<br />Monthly Costs - $7500<br />2 to 3 months Implementation Time<br />No Capital Costs<br />No Annual Maintenance Costs<br />Much lower cost of Ownership<br />
  10. 10. The State of Cloud ECM<br />Gartner MQ ECM<br />Microsoft and SpringCM leaders – both have or are Cloud Based<br />Forrester Suggests<br />Fastest growing market that will grow 6 to 8 time over the next 5 years<br />Acceptance growing <br />Major Companies have or are planning on implementing Cloud ECM<br />Traditional ECM Companies<br />building or adapting Cloud ECM applications<br />At EMC World 2011 in May, EMC announced a best of breed Cloud Solution built on EMC Captiva®, EMC Document Sciences®, CenterStage® and Documentum® OnDemand offerings on the EMC VCUBE Architecture.<br />
  11. 11. The State of Cloud ECM<br />
  12. 12. On – Premises to Cloud ECM applications: Hybrid<br />
  13. 13. Perficient’s Salesforce.com Connector<br />for Documentum<br />Companies that are transitioning their IT computing needs to a cloud computing environment, can now take advantage of using the Salesforce.com connector to Documentum developed by Perficient.<br />The Salesforce.com to Documentum connector:<br /><ul><li>Enables organizations to integrate a Documentum Content Repository with Salesforce.com while leveraging their EMC Documentum system
  14. 14. Provides sales reps with access to sales content they are familiar with
  15. 15. Unlocks the value of the investment in Documentum and Saleforce.com collateral
  16. 16. Allows linking of notes, comments and attachments
  17. 17. Exposes additional functionality such as Records Management, Compliance and many other Documentum applications</li></li></ul><li>Cloud ECM Solutions<br />Content Management<br />Case Management<br />Contract Management<br />Content Concentric – Workflow /BPM<br />Corporate Collaboration<br />Loan Application Processing<br />Marketing Material <br />100’s of Others<br />
  18. 18. Cloud ECM Next Steps<br />First Steps:<br />
  19. 19. ECM Assessment<br />Perform a comprehensive, high level analysis of:<br />an existing ECM infrastructure and its usage or;<br />an organizations ability to successfully implement an ECM solution<br />Deliverables:<br />ECM Assessment Scorecard<br />ECM Recommendations Document<br />Recommendations<br />ECM Scorecards<br />As-Is Processes<br />
  20. 20. ECM Strategy<br />A comprehensive analysis and strategic implementation planning for ECM<br />Vision, goals, and constraints analysis<br />Strategic Business Drivers<br />Vision and budgetary analysis for ECM implementation<br />Technology Review – Cloud VS On- Premises<br />ROI Studies for Enterprise ECM<br />Roadmap for establishing an ECM Competency Center<br />Topics covered<br />Information governance<br />Information flow - identify roles, business processes, <br /> content types, content relationships, supporting <br /> technologies, and systems of record <br />Information security<br />Information archival<br />Information retrieval and delivery<br />Information management<br />Strategy Deliverables<br />
  21. 21. ECM Roadmap<br />Roadmap of Business and Technology initiatives prioritizing and aligning for maximum effectiveness<br />Vision, goals, and constraints analysis<br />Analysis of current ECM Program Management practices<br />Identification of Target ECM Projects with high ROI and strategic business alignment<br />Business Process Review (BPR) and Technical Process Review (TPR)<br />Deliverables:<br />Risk Analysis and Recommendations Document<br />12-18 month ECM Roadmap<br />Risk Analysis<br />Roadmaps<br />Recommendations<br />
  22. 22. Q & A<br />
  23. 23. Follow Perficient Online<br />Perficient.com/SocialMedia<br />Daily unique content about content management, user experience, portals and other enterprise information technology solutions across a variety of industries.<br />Twitter.com/Perficient<br />Facebook.com/Perficient<br />
  24. 24. Cloud ECM<br />Lets Un-Complicate ECM<br />
  25. 25. About Perficient<br />Perficient is a leading information technology consulting firm serving clients throughout North America. <br />We help clients implement business-driven technology solutions that integrate business processes, improve worker productivity, increase customer loyalty and create a more agile enterprise to better respond to new business opportunities. <br />
  26. 26. PRFT Profile<br /><ul><li>Founded in 1997
  27. 27. Public, NASDAQ: PRFT
  28. 28. 2010 Revenue of $215 million
  29. 29. 20 major market locations throughout North America
  30. 30. Atlanta, Austin, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fairfax, Houston, Indianapolis, Minneapolis, New Orleans, Philadelphia, San Francisco, San Jose, St. Louis and Toronto
  31. 31. 1,500+ colleagues
  32. 32. Dedicated solution practices
  33. 33. 500+ enterpriseclients (2010) and 85% repeat business rate
  34. 34. Alliance partnerships with major technology vendors
  35. 35. Multiple vendor/industry technology and growth awards</li></li></ul><li>Perficient brings deep solutions expertise and offers a complete set of flexible services to help clients implement business-driven IT solutions<br />Our Solutions Expertise & Services<br />Business-Driven Solutions<br />Enterprise Portals<br />SOA and Business Process Management<br />Business Intelligence<br />User-Centered Custom Applications<br />CRM Solutions<br />Enterprise Performance Management<br />Customer Self-Service<br />eCommerce & Product Information Management<br />Enterprise Content Management<br />Industry-Specific Solutions<br />Mobile Technology<br />Security Assessments<br />22<br />Perficient Services<br /><ul><li>End-to-End Solution Delivery
  36. 36. IT Strategic Consulting
  37. 37. IT Architecture Planning
  38. 38. Business Process & Workflow Consulting
  39. 39. Usability and UI Consulting
  40. 40. Custom Application Development
  41. 41. Offshore Development
  42. 42. Package Selection, Implementation and Integration
  43. 43. Architecture & Application Migrations
  44. 44. Education</li></li></ul><li>Thank You!<br />

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