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DIPLOMA IN SECURITY FIRE SAFETY & SECURITY
STUDIESMC4: OCT SEMESTER 2018/2019CRIMINAL
PROCEDURE & LAW OF EVIDENCE
PROJECT INSTRUCTIONS
1. This is an individual assignment which accounts for 30%
of your total assessment in this subject.
2. The assignment is to write an essay of not less than 1000
words and not more than 3000 words on the question below.
3. The assignment will be marked out of 100 marks. In
keeping with our mutual aim to cultivate thinking personnel, the
marks will be distributed as follows:-
Understanding and explanation of the law - coverage
40 marks
Ability to critically evaluate the law in relation to desired
outcomes in practice, suggested reforms including originality of
thought
40 marks
Conciseness, language and organisation
20 marks
4. If it is determined that one student has copied from
another, both students will be penalised. The extent of the
penalty will depend on the circumstances of the case.
5. Any student found plagiarizing from other works,
published or unpublished, will be dealt with as in (4) above. All
thoughts, ideas and quotes that are not originally the students
should be acknowledged in the essay.
6. All assignments are to be submitted at the Temasek
Skillsfuture Academy (TSA) by 7.00 p.m. on 17
Jan 2019. Put your assignment in a sealed envelope addressed
to:
Criminal Procedure [Your Diploma name] [Attn: JONATHAN
TAN]. Please also state your full name, your matriculation
number, your course and the subject title on the front page of
your assignment. Late assignments will be marked down at 3
marks per working day.
7. You are strongly encouraged to do some of your own
research and reading and/or to relate to your personal
experience or observations, as this will in all likelihood
improve the quality of your assignment.
8. For any clarification or consultation during the
assignment, please contact
Jonathan Tan at 67806983 or email to [email protected]
all the best!!
_____________________________________________________
___________
ESSAY QUESTION
Article 9 of the Constitution of Singapore states that:
An arrested person has the following rights guaranteed under
the Constitution:
(1) to be deprived of his life or liberty only if according to law;
(2) if the detention is unlawful, to apply to the High Court to
secure release;
(3) to be informed of the grounds of his arrest as soon as may
be;
(4) to be allowed to consult and be defended by a legal
practitioner of his choice;
(5) if he is not released, he must without unreasonable delay
and in any case within 48 hours (excluding the time for any
necessary journey) be produced before a Magistrate who shall
decide if he should be further detained.
List 3 examples of case laws in Singapore (one case for each
particular right) or any existing Statutes (laws passed by
Parliament) where it appears that such 3 rights were not
guaranteed as stated in the Constitution. What (if any)
recommendations would you make with regard to legal reform
(i.e. making the law more just and fair)?
_____________________________________________________
___________
REFERENCE BOOKS:
1) ‘The Criminal Procedure Code of Singapore’ - Annotations
and Commentary by Editor-in-chief, Jennifer Marie, 2012
2) ‘Criminal Procedure’ Halsbury Laws of Singapore
1 NOV 2018
rocess, Physical Distribution, and Logistics Consulting Services
541611 Administrative Management and General Management
Consulting Services
541619 Other management consulting services
Abstract:
This article discusses the main lessons learned from the
management of the design of the 'Water Cube' National
Swimming Aquatic Centre (a landmark building for the Beijing
2008 Olympic Games), including forming an international
partnership, managing cultural differences and risks, dealing
with intellectual property and ownership of design to establish a
legacy. The article also discusses design management strategies
and innovations. It was found that Beijing's lack of regulatory
transparency, regional differences and a relationship-based
business culture were some of the factors that made China a
challenging project environment. Cultural understanding and
relationship (guanxi) building were fundamental strategies in
responding to these challenges. It was also found that
developing a shared ownership of intellectual property and
innovative design ideas may facilitate the collaboration between
Western and Chinese partners. In addition, it was necessary for
the foreign design and project management teams to be
continuously involved in the construction stage to ensure the
conversion of design into reality, construction quality and
personal fulfilment. [ABSTRACT FROM AUTHOR]
Copyright of Architectural Engineering & Design Management
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without the copyright holder's express written permission.
However, users may print, download, or email articles for
individual use. This abstract may be abridged. No warranty is
given about the accuracy of the copy. Users should refer to the
original published version of the material for the full abstract.
(Copyright applies to all Abstracts.)
Author Affiliations:
1Faculty of the Built Environment, The University of New
South Wales, Sydney, Australia
2Arup Project Management, Sydney, Australia
ISSN:
1745-2007
This article discusses the main lessons learned from the
management of the design of the ‘Water Cube’ National
Swimming Aquatic Centre (a landmark building for the Beijing
2008 Olympic Games), including forming an international
partnership, managing cultural differences and risks, dealing
with intellectual property and ownership of design to establish a
legacy. The article also discusses design management strategies
and innovations. It was found that Beijing's lack of regulatory
transparency, regional differences and a relationship-based
business culture were some of the factors that made China a
challenging project environment. Cultural understanding and
relationship (guanxi) building were fundamental strategies in
responding to these challenges. It was also found that
developing a shared ownership of intellectual property and
innovative design ideas may facilitate the collaboration between
Western and Chinese partners. In addition, it was necessary for
the foreign design and project management teams to be
continuously involved in the construction stage to ensure the
conversion of design into reality, construction quality and
personal fulfilment.
Keywords: China, design innovation, design
management, guanxi, interface
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Lessons Learned from Managing the Design of the Water Cube
National Swimming Centre for the Beijing 2008 Olympic Games
Article (PDF Available) in Architectural Engineering and
Design Management 6(3) · August 2010 with 2,702 Reads
DOI: 10.3763/aedm.2010.0114
Patrick X. W. Zou
· 29.86
· Swinburne University of Technology
Rob Leslie-Carter
Abstract
This article discusses the main lessons learned from the
management of the design of the 'Water Cube' National
Swimming Aquatic Centre (a landmark building for the Beijing
2008 Olympic Games), including forming an international
partnership, managing cultural differences and risks, dealing
with intellectual property and ownership of design to establish a
legacy. The article also discusses design management strategies
and innovations. It was found that Beijing's lack of regulatory
transparency, regional differences and a relationship-based
business culture were some of the factors that made China a
challenging project environment. Cultural understanding and
relationship (guanxi) building were fundamental strategies in
responding to these challenges. It was also found that
developing a shared ownership of intellectual property and
innovative design ideas may facilitate the collaboration between
Western and Chinese partners. In addition, it was necessary for
the foreign design and project management teams to be
continuously involved in the construction stage to ensure the
conversion of design into reality, construction quality and
personal fulfilment.
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Figures - uploaded by Patrick X. W. Zou
The ‘Water Cube’ – from vision to reality: (a) the design visi
…
The Water Cube project design and management team
…
The Water Cube project implementation plan
…
The volume strategy to resolve complex interfaces
…
Content uploaded by Patrick X. W. Zou
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ARTICLE
Lessons Learned from Managing the
Design of the ‘Water Cube’ National
Swimming Centre for the Beijing 2008
Olympic Games
Patrick X. W. Zou
1,
* and Rob Leslie-Carter
2
1
Faculty of the Built Environment, The University of New South
Wales, Sydney, Australia
2
Arup Project Management, Sydney, Australia
Abstract
This article discusses the main lessons learned from the
management of the design of the ‘Water Cube’ National
Swimming Aquatic Centre (a landmark building for the Beijing
2008 Olympic Games), including forming an
international partnership, managing cultural differences and
risks, dealing with intellectual property and
ownership of design to establish a legacy. The article also
discusses design management strategies and
innovations. It was found that Beijing’s lack of regulatory
transparency, regional differences and a relationship-
based business culture were some of the factors that made China
a challenging project environment. Cultural
understanding and relationship (guanxi) building were
fundamental strategies in responding to these
challenges. It was also found that developing a shared
ownership of intellectual property and innovative design
ideas may facilitate the collaboration between Western and
Chinese partners. In addition, it was necessary for
the foreign design and project management teams to be
continuously involved in the construction stage to
ensure the conversion of design into reality, construction
quality and personal fulfilment.
B Keywords – China; design innovation; design management;
guanxi; interface management; international project
INTRODUCTION AND AIM
The Beijing 2008 Olympic Games provided great
opportunities for international architecture,
engineering and construction firms to demonstrate
their ability in design and project management.
Considering the new technologies, new materials
and innovative designs adopted in the Olympic
projects, coupled with the complexity of design and
construction as well as the diversified cultural
backgrounds of the project teams, there were many
challenges for the design and construction of these
projects. As such, many lessons can be learned from
the successful projects. For example, the ‘Water
Cube’ National Swimming Aquatic Centre, one of the
landmark buildings for the Beijing 2008 Olympic
Games, provided a number of successful project
management practices and strategies. This article
uses the ‘Water Cube’ as a successful international
complex project to investigate and document the
lessons learned, which could be a useful reference
for future project and design management in
international building/construction projects.
PROJECT BRIEF AND OBJECTIVES
The functional requirements for the Water Cube
project included a 50m competition pool, a 33m
diving pool and a 50m warm-up pool. The main pool
hall was to have 17,000 seats and the whole facility
B *Corresponding author: Email: [email protected]
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT B 2010 B VOLUME 6 B 175–188
doi:10.3763/aedm.2010.0114 ª2010 Earthscan ISSN: 1745-2007
(print), 1752-7589 (online) www.earthscan.co.uk/journals/aedm
had to accommodate everything required for an
Olympic operational overlay. Following the Games,
the main pool hall was to be reduced to 7000 seats,
with other facilities added in order to make the
Aquatic Centre a viable long-term legacy. The Beijing
Municipal Government expected to successfully build
the best Olympic swimming venue that would then
become a popular and well-used leisure and training
facility after the Games. It included several criteria:
l Quality: the best Olympic swimming venue
representing the spirit of the Beijing Olympics –
‘the green games, the high-tech games and the
people’s games’.
l Cost: no more than US$100 million before the
Olympics and US$10 million for its conversion to
legacy mode.
l Time: the construction was to start before the end
of 2003 and be completed at least six months
before the opening of the Olympic Games (i.e. six
months before 8 August 2008) to allow a sufficient
period for trial competitive events.
THE ARCHITECTURAL FORM
The Water Cube concept was inspired partly by its
neighbour, the ‘Bird’s Nest’ Olympic Stadium. It sits
next to the glowing Bird’s Nest National Stadium,
and the two opposing shapes are in ‘yin-yang’
harmony, a key concept in Chinese culture. For
example, the Water Cube is blue against the
Stadium’s red, water vs. fire, square vs. round, male
vs. female, earth vs. heaven. The two sites are
separated by a protected historic axis to Beijing’s
Forbidden City.
The Water Cube Aquatic Centre design portrays
the way in which humanity relates to water and the
harmonious coexistence of humans and nature,
which in Chinese culture is life’s ultimate blessing.
The flat ceiling is a feature that signifies peace and
stability. The entire square site accommodates the
client’s requirements, effectively fixing a square
footprint for the building. The cube-shaped concept
is a subtle, thought-provoking design representing
the beauty and serenity of calm, untroubled water.
Figure 1 shows the Water Cube building from its
design imagination to reality.
The structural solution was based on the formation
of soap bubbles. Due to its complexity (the structure
consists of 22,000 steel members and 12,000
nodes), the entire building was modelled in four
dimensions. Numerous new techniques and pieces
of software were developed specifically for the
Water Cube project to generate the geometry,
create a physical prototype, optimize the structural
performance, analyse acoustics, smoke spread
and pedestrian egress, and provide construction
documentation in a fully automated 4D sequence.
The Water Cube is an insulated greenhouse that
maximizes the use of ‘carbon-free’ solar energy for
both heating and lighting. The use of ethylene
tetrafluoroethylene (ETFE – a kind of plastic) in lieu
of glass creates a superior acoustic environment,
reduces the weight of material supported by the
FIGURE 1 The ‘Water Cube’ – from vision to reality: (a) the
design vision, (b) during construction and (c) the constructed
facility
Source: www.beijingolympicsfan.com
176 P. X. W. ZOU AND R. LESLIE-CARTER
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT
structure, improves seismic performance, and is
self-cleaning and recyclable. The roof collects and
reuses all rainwater that falls on the building. The
building is the result of integrating the technical
requirements of all the relevant engineering
disciplines (not the result of a single dominant one),
and without performance-based fire engineering (a
first for China) the Water Cube would not exist.
MANAGING THE WATER CUBE’S DESIGN
The Water Cube was the result of an international
design competition with 10 shortlisted participants,
judged by a panel of architects, engineers and
pre-eminent Chinese academics in 2003. The winner
was a Sydney-based joint venture (JV) team
consisting of Arup, PTW Architects and China
Construction Design International (CCDI). This team
was made up of more than 100 engineers and
specialists, spread across 20 disciplines and four
countries, and was led by Arup Project Management.
Figure 2 shows the composition of team members
involved in design and management, with particular
focus on personnel in project management. Arup
Project Management led and coordinated the design
process, and managed both the internal and external
interfaces.
Key threads of the project implementation
strategy covered everything from establishing a
communication strategy, through to the dynamics of
team leadership, a risk management strategy
focused on the complex and dynamic nature of the
Chinese market, and management of differences
between Chinese and Australian stakeholders.
It was a fast-track programme with design
delivered from competition stage through to a fully
approved scheme and continued through to the
official opening of the Water Cube. Furthermore, as
well as delivering a fully coordinated scheme design,
FIGURE 2 The Water Cube project design and management
team
Lessons Learned from Managing the Design of the ‘Water Cube’
National Swimming Centre 177
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT
it also involved regular handover of the design to the
Chinese design partners for detailing, while ensuring
that the technical approvals were all obtained and
that the innovative design was understood, accepted
and then constructed safely. Ensuring that the Water
Cube became a reality was achieved by establishing
and maintaining clarity of the design vision, and full
and transparent collaboration between the JV parties
Arup, PTW Architects and CCDI.
DEVELOPING DESIGN MANAGEMENT
STRATEGIES
Recognizing the scale and complexity of the
challenge, a two-day workshop with key design
team members was held to produce a roadmap for
the project. The agenda produced for the workshop
is shown in Figure 3.
The implementation plan workshop focused initially
on the need to articulate and communicate a very clear
project vision for the Water Cube design. This was
intended to have multiple benefits. Most simply, the
vision would provide improved clarity and autonomy
to the design team members. This would help to
achieve a high-quality outcome in a very short period
of time, by allowing parallel streams of activities to
converge quickly and accurately. It was also hoped
that having a robust vision would greatly help to
achieve alignment and buy-in from other project
stakeholders. The workshop resulted in eight threads,
which were to form the basis for the project’s future
development:
l The site plan and urban design – sitting opposite
the National Stadium in yin-yang harmony, the
two sites are separated by a protected historic axis
to Beijing’s Forbidden City. Red vs. blue, fire
vs. water, round vs. square, female vs. male,
heaven vs. earth.
l A building full of water made from bubbles – a pure
combination of form and function.
FIGURE 3 The Water Cube project implementation plan
178 P. X. W. ZOU AND R. LESLIE-CARTER
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT
l A building harnessing the benefits of nature – the
biomimicry of bubbles and the translation of
theoretical physics into a unique building form.
Portraying the harmonious coexistence of man and
nature.
l A big blue ‘green’ building – this technically
performs well in terms of heat, light, sound,
structure and water; hence function is not
sacrificed in the name of art. Instead art is made
from function.
l A 3D world – the giant strides made in 3D design
and analysis technology, without which this project
simply could not have been fully conceived or
documented.
l Next technology – the use of high-tech materials to
minimize energy consumption.
l Spiritually uplifting inside and outside – the square
shape of the building reflects Chinese philosophies
of a square representing earth and a circle
representing heaven.
l Total, equitable and transparent partnership –
between Arup, PTW Architects and CCDI.
These eight threads were initially used as a guide to
brief the design team and partners. They proved
invaluable in discussions with external stakeholders
and local approval authorities, who were able to buy
into the overall vision and understand how they
could contribute to achieving that vision. Following
the workshop, the content of the Water Cube
implementation plan was approved. Establishing key
project management strategies and their rapid and
successful implementation were fundamental in
shaping the success of the Water Cube.
The binding thread in the success of the Water
Cube project was the quality and depth of
communication both internally and externally. As well
as day-to-day team communication and information
management processes, the communication strategy
established the vision and key messages, and how
these would be integrated into daily project life. The
strategy also encompassed the need for the
continuous incorporation of lessons learned in
dealing with stakeholders at different locations, and
with different cultures and languages. In doing so, it
provided a vehicle for relationship management and
stakeholder engagement.
Unique to this building is the direct comparison
with the model produced for the international design
competition, and the actual Water Cube when it
opened five years later. It is remarkable that a vision
and a reality aligned perfectly – a very powerful
lesson in terms of the importance of capturing and
communicating a clear direction at the start of the
project.
INNOVATIONS
Several innovations were implemented in this project,
as discussed below.
DEVELOPING THE TOOLS TO DELIVER
The Water Cube was a catalyst for the establishment
of a range of bespoke project management planning
and monitoring tools needed to deliver such a large
multidisciplinary project, delivered across different
offices, and with a programme that demanded
reporting, monitoring and action to happen in real
time. A range of project management tools were
established for the Water Cube. These include
simple protocols for shared servers and email filing
between multiple offices, technical management of
project interfaces, safety in design (i.e. designing for
safety) and construction sequencing, through to
more complex programming applications that interface
with the cost monitoring system to provide detailed
forecasting and performance-reporting capabilities
such as resource management and earned-value
management.
INTERFACE MANAGEMENT
It was a challenge to coordinate 20 specialist
engineering disciplines, ensuring that the complex
interfaces of the Water Cube were properly
understood and documented. The project
management team introduced an interface
management strategy that divided the component
parts of the Water Cube into volumes defined by
physical and time boundaries, which were described
in a project volume register. Each volume was owned
by a sub-project team best placed to manage the
coordination. At the very start of the design process,
the project management team identified volumes and
assigned owners. An interface occurred when
anything touched or crossed a boundary. Initially all
Lessons Learned from Managing the Design of the ‘Water Cube’
National Swimming Centre 179
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT
high- and low-level interfaces were identified and
captured on a register, and regular interface
management and coordination meetings were held
involving all parties (Figure 4). The external interfaces
were classified as either:
l Physical – an identified and documented point or
plane common to two or more parties at which a
physical and potential performance
interdependency exists. Examples of physical
interfaces are the location of an underground
service, space allocation, duct route, etc.
l Functional – an identified and documented
relationship between two parties at which a
performance independence exists. Examples of
functional interfaces are power requirements,
network connection, data connectivity, etc.
l Organizational and contractual – an identified and
documented relationship between two parties at
which a delineation in scope or contractual
responsibility exists. Examples of organizational
interfaces include the development of details by
Chinese design partners CCDI based on Arup
scheme designs, or interfaces between civil
engineering and architectural landscaping
documentation, etc.
l Operational – an identified and documented
relationship between two parties at which a
delineation in operational responsibility exists.
Examples of operational interfaces include
maintenance for equipment under warranty with
ongoing maintenance and replacement by the
operator, and the short-term responsibilities for
Olympic overlay compared with pre-Olympics
mode and then legacy mode.
The management of interfaces became one of the
most important functions of the project
management team during the design. Especially in
the short timeframe, the elimination of mistakes at
interfaces (e.g. missing or wrongly placed ducts,
service clashes) meant that the documentation
handed over to the other partners for further work
needed to be robust. In the longer term, it also
generated one of the largest possible savings in
construction cost compared with current practice.
DESIGNING FOR SAFETY AND 4D SEQUENCING
At the implementation plan workshop, the project
management team made a strong commitment to
explore the risk-prone activities likely to occur in the
construction of the Water Cube, and how to improve
safety by following a ‘safety in design’ approach.
This included producing documentation that
would improve safety awareness, and suggesting
planned and logical methods for construction and
maintenance. Using the UK Construction Design and
Management (CDM) Regulations (1994 and 2007)
and relevant Australian legislation, the ‘safety in
FIGURE 4 The volume strategy to resolve complex interfaces
180 P. X. W. ZOU AND R. LESLIE-CARTER
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT
design’ approach was intended to ensure that unusual
hazards and risks (such as post-Olympic alterations to
the internal fit-out, and working-at-height hazards
involved in the maintenance of light fittings
or adjusting broadcasting equipment) were eliminated
or controlled at the design stage wherever possible.
The final hazard risk register was included with the
tender documentation along with recommendations
that it be incorporated into the safety management
plans for the various package contractors on site. It
also included graphical suggestions for construction
sequencing such as for the superstructure space frame.
The 3D structural model was linked with a sequential
timeline and became a 4D model.
THE PROJECT DESIGN AND MANAGEMENT
TEAM
RESOURCING A WINNING TEAM
Due to the short timeframes available to progress the
design from competition stage through to a fully
approved scheme, the team needed to mobilize very
quickly, with the right people. To achieve this, the
project management team began engaging selected
Arup engineers and specialists in a series of formal
and informal briefings about the Water Cube and the
potential opportunities for team members. By
generating a sense of excitement and anticipation,
key team members were identified.
LEADING CLEVER PEOPLE
Due to the innovative design concepts and materials
proposed for the Water Cube, the team needed to
include a high proportion of analysts and
programmers, capable of developing the new
analytical approaches and techniques required to
realize the project. In terms of the team dynamics and
leadership style, typically these professional individuals
resist being led, resist working to deadlines and dislike
centralized management structures, and leadership
needs to earn their respect. In recognition of this, the
project management team focused on providing these
people with a safe environment where they could
experiment (and fail), and on protecting them from the
administration distractions that occur in a project of
this scale. For example, specialist project managers
took responsibility for all project establishment, internal
reporting, commercial issues, and identifying and
coordinating the technical interfaces. This allowed
specialist designers to focus more purely on design.
HUNTING IN PACKS
To remove potential pinch points from specific key
staff becoming overloaded, and to allow technical
staff more freedom, project managers established
semi-independent teams with their own leadership,
to progress in parallel streams. These teams
included design, product research, stakeholder
engagement and commercial issues such as scope,
contract and fees: for example, establishment of
clear interfaces to allow the finalization of structural
geometry and research into the ETFE fac¸ade
performance to proceed without holding up the
general space planning of the building. On the
back of the success of the Water Cube, it was
effective to employ a model of having specialist
project managers providing leadership, while giving
freedom to technical staff to add more value to the
design process. Embedding project management
into the business was more easily accepted, as the
specialist project managers also had technical
engineering backgrounds. In this way they were able
to contribute at all levels, rather than ever being
perceived as a ‘non-technical’ overhead.
ACHIEVING PROJECT OUTCOMES
This section discusses project outcomes in relation to
client expectations.
CREATE THE BEST OLYMPIC SWIMMING
VENUE
Designing the fastest of ‘fast pools’ for Beijing was
very much part of the design team’s proposals in the
competition entry. Most obviously, the pool design
minimized turbulence for swimmers through a
constant 3m pool depth (compared with 2m for the
Athens Olympics), extra wide pool lanes and empty
lanes at each side, lane separators designed to
dissipate wake and perimeter gutters designed for
wave surge control. There were also unseen allies
designed in, such as maintaining the right water
chemical balance and water temperature critical to a
swimmer’s performance, and a displacement air
conditioning system designed to maintain a layer of
fresh oxygenated air across the pool surface.
Lessons Learned from Managing the Design of the ‘Water Cube’
National Swimming Centre 181
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT
One of the less tangible factors was the ‘energy’
of the Water Cube. The ‘energy’ is, in fact,
thoughtfully designed, not just through the uplifting
experience of the Water Cube internal space, but
also through the back-of-house areas, warm-up and
warm-down facilities for the athletes, the positioning
and proximity of the 17,000-seat spectator areas,
and the lighting, acoustics and air quality of the
building.
The Water Cube amazed visitors and inspired
athletes at the 2008 Olympic Games, hosting the
swimming, diving and water polo events. The
Olympic events opened at the pool meaning the
Water Cube immediately become the global face of
the Games, and a total of 42 gold medals were
awarded there. The fastest times in 21 of the 32
Olympic swimming events now belong to the Water
Cube – in total, 22 world records were set in what is
now the fastest pool in the world.
In the short time since its opening, the Water Cube
has become one of the iconic projects of the 21st
century – a representation of a new Beijing and, by
extension, a new China. It showcases China’s
determination to establish itself as a leading
destination for world sporting events.
SPEND NO MORE THAN US$100M
The construction contract for the project was let at
US$100 million, which was the budget set for the
Water Cube Aquatic Centre before the design
competition. There was an additional US$10 million
allocated to its conversion post-Olympics, removing
10,000 seats and building additional commercial
space. To design a building for this budget is a
remarkable feat considering that it has 70,000m
2
of
internal floor space, 100,000m
2
of cladding and all
the complex plants required to run three competition
pools and a very large leisure centre.
As part of setting the project objectives, the
project management team led a value management
exercise to optimize the space planning of the Water
Cube without compromising any of the project
objectives. This structured approach led to a
reduction of building area and costs of nearly 10%,
and set the tone for an efficient building design that
the Beijing Municipal Government had confidence
could be delivered within the budget.
One key factor built into the design is its
buildability – despite the building’s apparent
complexity and because the structure is based on
repetitive geometry, the sub-components repeat
across the building. There are only four different
nodal geometries, three typical member lengths and
22 different ETFE pillow shapes. This deliberate
approach greatly reduced the time required for
production and installation, and the fabrication and
installation costs.
The Water Cube is flexibly designed to reduce
from 17,000 seats to 7000 seats post-Olympics,
which will allow for the addition of commercial
space inside and a switch to the ongoing legacy
operation of the building. The Water Cube will still
be the National Aquatic Centre with the facilities we
have seen at the Olympics. However, its main future
revenue will be from a huge leisure pool the size of
four Olympic pools – hence the Water Cube will be
socially and economically sustainable as well as
environmentally sustainable.
Alongside the Bird’s Nest, the Water Cube is the
representation of Beijing’s emergence as a truly
global city. The greatest gift to Beijing, generated
from the public exposure and excitement around its
Olympic venues, will be the social and economic
benefits that will now follow.
CREATE A GREEN GAMES
Beijing has for a long time been blighted by heavy air
pollution from factories and coal-fired power stations
within the city itself, and an unstoppable growth of
motor traffic pushing its transport infrastructure
towards permanent gridlock. Today, more than 1000
new cars come onto the roads of Beijing every day. In
the build-up to the Olympic opening ceremony, the
question was what Beijing could achieve in a very short
period of time – and if the national stadium would be
shrouded in smog on the first day of the Games.
As well as contributing to the green Games
through its sustainable design initiatives, the Water
Cube is raising environmental awareness in society
more broadly through its unique design thinking. It
responds to the question: ‘How should a building
best harness the benefits of nature?’ The answer
was to design and deliver an insulated greenhouse
using minimal materials. The resulting building
182 P. X. W. ZOU AND R. LESLIE-CARTER
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT
naturally heats the swimming pools, lights itself,
catches and stores rainwater, and can resist some of
the largest seismic forces in the world.
The design and construction of the Water Cube
aimed at improving the ecological environment. It
was a shining light in the national effort to drastically
improve the environmental quality of Beijing in the
run-up to the Olympics. The Water Cube is not just
an exercise of symbolism. In terms of iconic Beijing
buildings, the Water Cube represents a real
transition from the traditional monumental communist
architecture around Tiananmen Square to a future
that is more about conserving resources, building
more delicately and sustainably.
Of course, China needs to invest in long-term
environmental solutions, and the hope is that after
the Olympic coming-out party, the Water Cube will
act as an inspiration for future development, so that
local architects and engineers will channel their
ideas and the unstoppable rate of development in
Beijing into quality design solutions that are
sustainable.
CREATE A HIGH-TECH GAMES
The Olympic Games was a window for Beijing to
showcase its high-tech achievements and innovative
capacity. The Water Cube design adopted the
world’s best technology practices to ensure that the
swimming events were hosted in an ultra high-tech
environment. The design teams used their global
knowledge resources to design a ‘fast pool’,
including research and negotiations with Federation
Internationale de Natation (FINA) regarding
improvement in pool shape, water filtration and
audiovisual projections. The pool was deliberately
opened six months before the Olympics to allow for
competition-level testing and optimization of the
conditions for competitors.
CREATE A PEOPLE’S GAMES
Hosting of the Olympic Games was an opportunity to
popularize the Olympic spirit, promote traditional
Chinese culture, and showcase the history and
development of Beijing as well as the friendliness
and hospitality of its citizens. The Water Cube is
thought of as the people’s venue in Beijing, receiving
more than a million votes from the people of China
during the International Design Competition. No
matter where they are from, people seem to share a
common reaction towards the Water Cube: it has
a soothing power and a calming effect. The square
shape of the building reflects the Chinese
philosophy of a square representing earth and a
circle representing heaven.
The Water Cube has acted as a bridge for cultural
exchanges and has deepened the understanding,
trust and friendship among project team members
and stakeholders. This was achieved by establishing
and maintaining clarity of the design vision,
communicating that vision to project stakeholders
with differing cultural expectations, and the
outstanding collaboration between the JV parties –
Arup, PTW Architects and CCDI. The design in
essence epitomizes the wishes, hopes and dreams
of the Chinese people, and because it was chosen
by them, it belongs to them and is something they
can be proud of for centuries to come.
LESSONS LEARNED
LESSON 1 – FORMING AN INTERNATIONAL
PARTNERSHIP
The unusual thing about the Beijing Olympics is that
international designers were invited to participate at
all – which was not the case in Sydney and other
previous Olympic host cities. One reason was that
the challenge was of such a huge scale that Beijing
recognized it needed solutions from both home and
abroad. This attitude set the tone for a genuine
two-way collaboration on the Water Cube – where
Western and Eastern perspectives worked together
with mutual respect and openness.
Generally speaking, project-oriented JV is one of
the major entrance models of international companies
for undertaking business in countries other than
their motherhood (Ng et al., 2007). This is partly
because the specific political and macro-economical
conditions in the host country may significantly
impact project performance. Furthermore, the
unique characteristics of each project are highly
associated with JV performance, and appropriate
strategies should be developed to handle particular
risks and problems associated with the project
(Ozorhon et al., 2007; Zou et al., 2007; Zou and
Wong, 2008). When focusing on international
Lessons Learned from Managing the Design of the ‘Water Cube’
National Swimming Centre 183
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT
construction projects in China, the five most important
factors leading to JV success are selection of
partners, clear statement of JV agreement, obtaining
information about potential partners, partners’
objectives and control of the ownership of the capital
(Gale and Luo, 2003).
The Water Cube team also came about after some
very deliberate relationship building by Arup and PTW
in the build-up to the international design competition.
In 2003, Sydney had the halo effect of having just
hosted ‘the best Olympic Games ever’ and what was
regarded as the fastest pool ever, which had also
been designed by Arup and PTW. Arup had also
recently designed the Shenzhen Aquatic Centre from
its Sydney office, and hence understood some of the
challenges of working in China as an international firm.
Specifically, the opportunity to align with Chinese
design partners CCDI and their parent company
CSCEC (China’s biggest construction firm) came
about from building up relationships and Arup’s
reputation through a series of visits to China to
present credentials, to present the engineering
behind ‘fast pools’ and to discuss the opportunities
for collaboration for the Beijing Games.
The legacy of the authenticity of the team is the
fact that the Water Cube was generated by equally
integrating the requirements of Arup’s engineering,
PTW’s space planning and Chinese cultural
influences on the architecture from CCDI. It was not
the result of any one single dominant party, which
remains a powerful statement in terms of the
outstanding collaboration established among this
international partnership.
LESSON 2 – MANAGING CULTURAL RISKS AND
DIFFERENCES
When managing projects in China, a particularly
important issue that foreign firms need to face is
how to manage the cultural differences (Zou et al.,
2007, 2009), especially for companies with
traditional Western culture backgrounds. Different
cultures may lead to significant differences in project
management styles and capacities (Zwikael et al.,
2005). Understanding organizational and national
culture, cross-cultural communication, negotiation
and dispute resolution are considered to be the
most important issues for the project management
process in China, where personal relationships are
very important and teamwork is preferred to make
decisions (Low and Leong, 1999). For the Water
Cube, how to manage communication both internally
and externally, as well as how to handle the
relationship with all parties involved in the project,
was critical to the success of the project.
For the cross-cultural management of construction
projects in China, one of the most important issues is
guanxi (Zou and Wong, 2008), which refers to
relationships or social connections based on mutual
interests and benefits (Yang, 1999). In general,
guanxi and Western relationship marketing do share
some basic characteristics as mutual understanding,
but they have quite different underlying mechanisms
(Arias, 1998; Zou et al., 2009). In contrast with
relationship marketing, guanxi works at a personal
level on the basis of friendship, and affection is a
measure of the level of emotional commitment and
the closeness of the parties involved (Wang, 2005).
When doing business or managing projects in China,
developing an effective guanxi with local Chinese
partners is a key factor for most companies, in spite
of the type and scope of projects. However, because
of the complexity of guanxi,someguanxi issues are
more important than others for certain types of
projects. For example, the external coalitions among
guanxi partners that can contribute more resources to
a firm’s survival are certainly more important than
coalitions that contribute fewer resources. Further,
guanxi strategies should be dynamic and changing
along with business timing and location (Su et al., 2007).
Ling et al. (2007a) suggested that in order to
implement a superior project management practice
in China, international construction companies should
increase their financial strength to overcome the
‘blank’ period before making a profit. International
companies should also prepare a high-quality
contract and project schedule as early as possible
during the pre-contracting and planning stage. To
control cost, time and quality issues during the
construction stage, international firms should
control cultural difference risks and language barrier
risks to avoid misunderstanding, provide adequate
equipment and employ qualified workmen. Further,
Ling et al. (2007b) pointed out the importance of
minimizing claims or disputes in the contract,
184 P. X. W. ZOU AND R. LESLIE-CARTER
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT
adequate provision of equipment to deliver the
service, strong financial strength and management,
controlling resources and cost, appointing qualified
professional staff, good quality control and
management plans, and having more face-to-face
communication than written communication.
Likewise, Gunhan and Arditi (2005) stated that a
good track record, project management capability, a
broad international network, technology, and
material and equipment advantages are the most
important strengths of international construction
companies for entering a new market.
In international construction project management,
while companies face threats from key employee
losses, financial resources, international economy
fluctuation, foreign competition and cultural
differences are also some other major risks (Ling
et al., 2007b). Further, it is worth noting that project
management in China is still immature, with the
main problems being lack of qualified and
experienced project management practitioners,
conflict between client and project management
companies, distorted competition in the project
management market and the time of appointing
project management companies (Liu et al., 2004).
For the Water Cube project, what was more
challenging for the project management team than the
technical aspects, and ultimately far more rewarding,
was learning and understanding the business culture
and context in China. It was not only ‘foreign’ to the
team at the start of the project, but also highly difficult
to read. To resolve this problem, implementation plan
workshops and follow-up sessions were held with all
the parties involved in designing the project,
particularly with Chinese team members, to agree on
the approach to the early ‘management of difference’.
The workshops served as a platform for bringing the
team together to exchange ideas and information and
discussions of key issues. These workshops partly
focused on maintaining leverage over commercial
arrangements, but mainly looked at how to minimize
and manage the risks of the specific differences in
norms, practices and expectations through project
implementation.
The complex and dynamic nature of the Chinese
market, particularly in the context of the Olympics,
meant that the risks associated with delivering the
Water Cube project could not be underestimated.
Beijing’s lack of regulatory transparency, regional
differences and a relationship-based business
culture were among the factors that made China a
challenging project environment.
The project management team identified a diverse
range of risks, trying to understand and plan an
approach to the project in the unfamiliar context of
China’s legal, social, cultural, economic and
technological environment. Other than the commercial
risk of delayed payment, the key risks identified were
social – how China’s business culture may affect the
relationships and dynamics within the international
Water Cube team and with the external stakeholders
involved in approving the design concept.
Social risks such as cultural misunderstandings
could have completely derailed or significantly
delayed the Water Cube project. Relationship
building is fundamental in Chinese business; hence
understanding guanxi – a form of social networking
– and how to authentically cultivate and manage it
was vital to the project management team. Other
important factors in the approach included
emphasizing the team’s international reputation and
the depth and diversity of its activities and locations.
Arup also planned to ensure that all its interactions
with Chinese stakeholders involved giving them the
highest possible quality of service, in terms of both
the material issued and the staff directly involved
with them. For example, well-respected senior
engineers from its Beijing and Hong Kong offices
were directly involved at key stages of the approval
process. Their influence and local knowledge of the
Chinese legislation, coupled with their involvement
in other high-profile Olympic projects in Beijing,
were leveraged to convince some conservative
authorities to accept a range of innovative
approaches to the engineering design that did not
follow the prescriptive rules of the Chinese building
codes. This was the number one risk in the
early stages of the project, and the formal
approval of the engineering design in early 2004 set
a major precedent and direction for other Olympic
projects.
Another example was the commercial negotiations.
The project has been a financial success in that it
made an acceptable profit despite the considerable
Lessons Learned from Managing the Design of the ‘Water Cube’
National Swimming Centre 185
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT
risks of working on such a fast-track project, with
international partners and stakeholders, involving
such groundbreaking design techniques and
materials. This is largely because the project
managers were very specific during contract
negotiations to clearly define their scope of services
and the interfaces with Chinese design partners, and
were robust in contract negotiations that removed
the project management company (i.e. Arup) from
some of the post-Olympic payment milestones that
were unrelated to the project scope. By deliberately
resolving any potential conflicts early, the project
management was able to sign a contract and
facilitate a smooth and seamless handover to the
Chinese partners with clearly understood and
accepted interfaces.
LESSON 3 – LACK OF INVOLVEMENT IN THE
CONSTRUCTION STAGE
One aspect that could have been improved was being
able to secure a role for the project management team
during the construction phase and also post-Olympics
for conversion to legacy mode. During contract
negotiations, the Chinese partner CCDI wanted to
limit its overall fee bid by resourcing elements of the
detailed design and site supervision locally from
Beijing. While Arup’s project management team
successfully managed to ring-fence its design role,
its proposal to maintain even a skeleton supervisory
role during construction to help ensure the design
intent was achieved was seen as an avoidable cost
by the Chinese design partners. So the project
management team was not formally involved in the
construction stage, and this led to several issues
regarding the interface and integration between
design ideas and site construction. For example, for
the steelwork and ETFE fac¸ade, the project
management company sent staff to Beijing at its
own cost, but this became increasingly difficult as
security measures tightened during the months
leading up to the Water Cube’s opening. Further,
some modifications to minor details were decided
on site, generally driven by changes to overlay and
operator requirements. There are examples where
these decisions are not as the project management
would have proposed had it been involved. This lack
of involvement of the project management
company in construction had some implications on
quality.
Less tangible than the quality of construction
details was the potential effect on the project
management team members of being partially
excluded from the construction stage activities. It is
a fundamental part of projects that designers get
enormous satisfaction from seeing their designs
become reality. There is traditionally an ongoing role
for engineers responding to site issues, attending
coordination meetings with contractors, and being
involved in final commissioning and handover. All
these are important parts of the ownership that
engineers ascribe to their work, and their motivation
to be part of future teams.
To rectify this, the project management team
developed an internal communication strategy at the
outset of the project, which included engaging staff
before and during the project through presentations,
briefings, newsletters and regular celebrations of
milestones. However, it was only after the
construction work had commenced and the role
diminished that the project management team
realized that there was a gap in their involvement in
actually experiencing the Water Cube being built.
The situation was highlighted even further by the
geographical separation from Beijing, and the
ever-increasing levels of security and bureaucracy
about site access.
Ultimately in the case of the Water Cube – with its
crystal-clear design vision and high profile – Arup’s
lack of involvement during the construction stage
did not have a significant negative effect on either
the quality of the outcome or the level of ownership
among the design team. However, Arup’s project
managers have issued a report to CCDI highlighting
this as a valuable lesson learned, and quantifying the
added value it could have brought to more than
offset any additional fees.
LESSON 4 – ESTABLISHING A LEGACY
As the great cliche
´
reads, there are only three things
that matter when it comes to the Olympic Games:
‘Legacy, Legacy, Legacy’. There were legacy
building opportunities that directly benefited the
team relationship and the final outcome of
the Water Cube. An ongoing challenge during the
186 P. X. W. ZOU AND R. LESLIE-CARTER
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT
contract negotiations was the inclusion of standard
clauses to protect intellectual property and
copyright over design ideas and documentation. At
the implementation planning workshop, project
managers presented the benefits of embracing a
very clear and simple policy that collaboration
between all design partners be total and completely
transparent. This was fundamental to establishing
and maintaining trust and respect at the start of the
project. In design terms, this involved accepting that
the concepts and analytical approaches that were
developed would become an important knowledge
legacy to help the design partner develop its
capabilities. In practical terms, it also meant that the
handovers to the partners were genuinely open.
The first legacy of the building is the ETFE fac¸ade
design, construction and performance. Team
members spent a week interviewing ETFE tenderers
and being challenged by a panel of Chinese
academics on various aspects of the ETFE fac¸ade
design and performance. As an extension to the
deliberate legacy building approach, Arup lobbied
that the ETFE contractors and the people of Beijing
would benefit by investing in local manufacturing and
processing facilities in Beijing, which the winning
tenderer accepted and implemented. This
guaranteed local training and employment in the
short term, but also led to a long-term local capability
to produce an innovative material likely to feature
heavily in Beijing’s ongoing development programme.
Another often-debated legacy is the legacy of a
totally shared ownership of the Water Cube concept.
The philosophy agreed on at the implementation
planning workshop, and one that resonated with all
the stakeholders during the project, is that the box
of bubbles concept for the Water Cube was
generated by equally integrating the requirements of
Arup’s engineering, PTW’s space planning and
Chinese cultural influences on architecture from
CCDI. It was not the result of any one single
dominant party. With such an iconic building, this
was and remains a powerful statement in terms of
the successful collaboration established between
the three project partners.
Finally, for the project management team and
other team members involved, the relationships they
have made and the satisfaction they have
achieved from being part of such a wonderful
project have provided a very genuine legacy. As well
as achieving critical acclaim, the project has
proved to be a successful investment in developing
a project management approach to establishing
and leading winning teams, managing relationships
with stakeholders across cultures, developing project
management processes required on major
multidisciplinary projects and technological
improvements in our immersive 3D modelling
capability. These have since been used to great
effect on many other Arup projects.
CONCLUSIONS
This article has discussed the major lessons learned
from managing the design of the ‘Water Cube’
Aquatic Swimming Centre for the Beijing 2008
Olympic Games. Many aspects of the Water Cube
project delivery were new and unique to the project
management team, which required innovative design
and management strategies and solutions. Virtually
every aspect has been a lesson learned of some
sort. It is important that these lessons learned be
captured and successfully taken forward for
development on future projects.
It is found that the design and management of a
complex international project like the Water Cube
must be innovative so as to meet client
expectations. These may include developing project
implementation strategic plans, developing
interface management strategies and designing for
safety; after all the most important strategy is to
recruit and lead clever people who may resist
being led and resist working to deadlines. It was
found that the complex and dynamic nature of the
Chinese market, its lack of regulatory transparency
and a relationship-based business culture were
among the factors that made China a challenging
project environment. As such, cultural
understanding and relationship (guanxi) building
were fundamental strategies in responding to these
challenges. It was also found that there is a need
for the design and management team’s
involvement in the construction stage to ensure the
conversion of design into reality and construction
quality as well as the fulfilment of professional and
personal satisfaction.
Lessons Learned from Managing the Design of the ‘Water Cube’
National Swimming Centre 187
ARCHITECTURAL ENGINEERING AND DESIGN
MANAGEMENT
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MANAGEMENT
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Assignment: Leading in a Multicultural Virtual Organization
Refer to the article “Successfully Transitioning to a Virtual
Organization: Challenges, Impact and Technology,” where the
author presents factors that can enhance or derail success in a
virtual organization.
Imagine that you are a certified project manager at Arup. Arup
conducts robust post-project peer reviews. You are assigned to
assess the Water Cube team’s performance managing a global,
virtual, and diverse project team. Prepare a 2(1.5 space) page
paper that addresses these items:
· Select two enhancers from the model in Figure 1 below.
Assess whether or not the Water Cube project management team
achieved the selected enhancers. Identify specific examples to
justify your assessment.
· Select two derailers from the model in Figure 1 below. Assess
whether or not the Water Cube project management team
successfully avoided the selected derailers. Identify specific
examples to justify your assessment.
Figure 1: A Model to Enhance Leadership Skills for Success in
a Multicultural Virtual Organization
Enhancers
Derailers
Promote trust and maintain effective working relationships with
virtual workers.
Inability to establish the additional levels of trust required with
remote workers
Establish virtual guiding principles and organization charters to
ensure the organization is in alignment.
Inadequate communications skills required for virtual network
effectiveness
Identify and define virtual worker roles, responsibilities, and
accountability.
Lack of comfort and expertise with technologies required for
success in the virtual organization
Establish a reward and recognition process commensurate with
the virtual organization characteristics while maintaining
consistency with traditional organization structure.
Inability to address conflict resolution within the group
Demonstrate cultural competency when interacting globally.
Lack of sensitivity toward different styles of communication
Source:
Successfully transitioning to a virtual organization: Challenges,
impact and technology. (2010, April). HR Magazine, 55(4), 1–9.
Submit your assignment.: Support your assignment with specific
references to all resources used in its preparation. Use correct
APA formatting for all resources. The Walden Writing Center
provides preformatted templates with APA-compliant
pagination, margins, and spacing.

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  • 1. DIPLOMA IN SECURITY FIRE SAFETY & SECURITY STUDIESMC4: OCT SEMESTER 2018/2019CRIMINAL PROCEDURE & LAW OF EVIDENCE PROJECT INSTRUCTIONS 1. This is an individual assignment which accounts for 30% of your total assessment in this subject. 2. The assignment is to write an essay of not less than 1000 words and not more than 3000 words on the question below. 3. The assignment will be marked out of 100 marks. In keeping with our mutual aim to cultivate thinking personnel, the marks will be distributed as follows:- Understanding and explanation of the law - coverage 40 marks Ability to critically evaluate the law in relation to desired outcomes in practice, suggested reforms including originality of thought 40 marks Conciseness, language and organisation 20 marks 4. If it is determined that one student has copied from another, both students will be penalised. The extent of the penalty will depend on the circumstances of the case. 5. Any student found plagiarizing from other works, published or unpublished, will be dealt with as in (4) above. All thoughts, ideas and quotes that are not originally the students
  • 2. should be acknowledged in the essay. 6. All assignments are to be submitted at the Temasek Skillsfuture Academy (TSA) by 7.00 p.m. on 17 Jan 2019. Put your assignment in a sealed envelope addressed to: Criminal Procedure [Your Diploma name] [Attn: JONATHAN TAN]. Please also state your full name, your matriculation number, your course and the subject title on the front page of your assignment. Late assignments will be marked down at 3 marks per working day. 7. You are strongly encouraged to do some of your own research and reading and/or to relate to your personal experience or observations, as this will in all likelihood improve the quality of your assignment. 8. For any clarification or consultation during the assignment, please contact Jonathan Tan at 67806983 or email to [email protected] all the best!! _____________________________________________________ ___________ ESSAY QUESTION Article 9 of the Constitution of Singapore states that: An arrested person has the following rights guaranteed under the Constitution: (1) to be deprived of his life or liberty only if according to law; (2) if the detention is unlawful, to apply to the High Court to
  • 3. secure release; (3) to be informed of the grounds of his arrest as soon as may be; (4) to be allowed to consult and be defended by a legal practitioner of his choice; (5) if he is not released, he must without unreasonable delay and in any case within 48 hours (excluding the time for any necessary journey) be produced before a Magistrate who shall decide if he should be further detained. List 3 examples of case laws in Singapore (one case for each particular right) or any existing Statutes (laws passed by Parliament) where it appears that such 3 rights were not guaranteed as stated in the Constitution. What (if any) recommendations would you make with regard to legal reform (i.e. making the law more just and fair)? _____________________________________________________ ___________ REFERENCE BOOKS: 1) ‘The Criminal Procedure Code of Singapore’ - Annotations and Commentary by Editor-in-chief, Jennifer Marie, 2012 2) ‘Criminal Procedure’ Halsbury Laws of Singapore 1 NOV 2018 rocess, Physical Distribution, and Logistics Consulting Services 541611 Administrative Management and General Management Consulting Services 541619 Other management consulting services Abstract:
  • 4. This article discusses the main lessons learned from the management of the design of the 'Water Cube' National Swimming Aquatic Centre (a landmark building for the Beijing 2008 Olympic Games), including forming an international partnership, managing cultural differences and risks, dealing with intellectual property and ownership of design to establish a legacy. The article also discusses design management strategies and innovations. It was found that Beijing's lack of regulatory transparency, regional differences and a relationship-based business culture were some of the factors that made China a challenging project environment. Cultural understanding and relationship (guanxi) building were fundamental strategies in responding to these challenges. It was also found that developing a shared ownership of intellectual property and innovative design ideas may facilitate the collaboration between Western and Chinese partners. In addition, it was necessary for the foreign design and project management teams to be continuously involved in the construction stage to ensure the conversion of design into reality, construction quality and personal fulfilment. [ABSTRACT FROM AUTHOR] Copyright of Architectural Engineering & Design Management is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) Author Affiliations: 1Faculty of the Built Environment, The University of New South Wales, Sydney, Australia 2Arup Project Management, Sydney, Australia ISSN: 1745-2007
  • 5. This article discusses the main lessons learned from the management of the design of the ‘Water Cube’ National Swimming Aquatic Centre (a landmark building for the Beijing 2008 Olympic Games), including forming an international partnership, managing cultural differences and risks, dealing with intellectual property and ownership of design to establish a legacy. The article also discusses design management strategies and innovations. It was found that Beijing's lack of regulatory transparency, regional differences and a relationship-based business culture were some of the factors that made China a challenging project environment. Cultural understanding and relationship (guanxi) building were fundamental strategies in responding to these challenges. It was also found that developing a shared ownership of intellectual property and innovative design ideas may facilitate the collaboration between Western and Chinese partners. In addition, it was necessary for the foreign design and project management teams to be continuously involved in the construction stage to ensure the conversion of design into reality, construction quality and personal fulfilment. Keywords: China, design innovation, design management, guanxi, interface Ad See all › 1 Citation See all › 17 References See all › 4 Figures Download full-text PDF Ad Lessons Learned from Managing the Design of the Water Cube National Swimming Centre for the Beijing 2008 Olympic Games
  • 6. Article (PDF Available) in Architectural Engineering and Design Management 6(3) · August 2010 with 2,702 Reads DOI: 10.3763/aedm.2010.0114 Patrick X. W. Zou · 29.86 · Swinburne University of Technology Rob Leslie-Carter Abstract This article discusses the main lessons learned from the management of the design of the 'Water Cube' National Swimming Aquatic Centre (a landmark building for the Beijing 2008 Olympic Games), including forming an international partnership, managing cultural differences and risks, dealing with intellectual property and ownership of design to establish a legacy. The article also discusses design management strategies and innovations. It was found that Beijing's lack of regulatory transparency, regional differences and a relationship-based business culture were some of the factors that made China a challenging project environment. Cultural understanding and relationship (guanxi) building were fundamental strategies in responding to these challenges. It was also found that developing a shared ownership of intellectual property and innovative design ideas may facilitate the collaboration between Western and Chinese partners. In addition, it was necessary for the foreign design and project management teams to be continuously involved in the construction stage to ensure the conversion of design into reality, construction quality and personal fulfilment. Discover the world's research · 15+ million members · 118+ million publications · 700k+ research projects Join for free Figures - uploaded by Patrick X. W. Zou
  • 7. The ‘Water Cube’ – from vision to reality: (a) the design visi … The Water Cube project design and management team … The Water Cube project implementation plan … The volume strategy to resolve complex interfaces … Content uploaded by Patrick X. W. Zou Author content Download full-text PDF ARTICLE Lessons Learned from Managing the Design of the ‘Water Cube’ National Swimming Centre for the Beijing 2008 Olympic Games Patrick X. W. Zou 1,
  • 8. * and Rob Leslie-Carter 2 1 Faculty of the Built Environment, The University of New South Wales, Sydney, Australia 2 Arup Project Management, Sydney, Australia Abstract This article discusses the main lessons learned from the management of the design of the ‘Water Cube’ National Swimming Aquatic Centre (a landmark building for the Beijing 2008 Olympic Games), including forming an international partnership, managing cultural differences and risks, dealing with intellectual property and ownership of design to establish a legacy. The article also discusses design management strategies and innovations. It was found that Beijing’s lack of regulatory transparency, regional differences and a relationship- based business culture were some of the factors that made China a challenging project environment. Cultural understanding and relationship (guanxi) building were fundamental strategies in responding to these challenges. It was also found that developing a shared ownership of intellectual property and innovative design ideas may facilitate the collaboration between Western and Chinese partners. In addition, it was necessary for the foreign design and project management teams to be continuously involved in the construction stage to ensure the conversion of design into reality, construction quality and personal fulfilment. B Keywords – China; design innovation; design management; guanxi; interface management; international project INTRODUCTION AND AIM The Beijing 2008 Olympic Games provided great opportunities for international architecture, engineering and construction firms to demonstrate
  • 9. their ability in design and project management. Considering the new technologies, new materials and innovative designs adopted in the Olympic projects, coupled with the complexity of design and construction as well as the diversified cultural backgrounds of the project teams, there were many challenges for the design and construction of these projects. As such, many lessons can be learned from the successful projects. For example, the ‘Water Cube’ National Swimming Aquatic Centre, one of the landmark buildings for the Beijing 2008 Olympic Games, provided a number of successful project management practices and strategies. This article uses the ‘Water Cube’ as a successful international complex project to investigate and document the lessons learned, which could be a useful reference for future project and design management in international building/construction projects. PROJECT BRIEF AND OBJECTIVES The functional requirements for the Water Cube project included a 50m competition pool, a 33m diving pool and a 50m warm-up pool. The main pool hall was to have 17,000 seats and the whole facility B *Corresponding author: Email: [email protected] ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT B 2010 B VOLUME 6 B 175–188 doi:10.3763/aedm.2010.0114 ª2010 Earthscan ISSN: 1745-2007 (print), 1752-7589 (online) www.earthscan.co.uk/journals/aedm had to accommodate everything required for an Olympic operational overlay. Following the Games, the main pool hall was to be reduced to 7000 seats, with other facilities added in order to make the Aquatic Centre a viable long-term legacy. The Beijing Municipal Government expected to successfully build
  • 10. the best Olympic swimming venue that would then become a popular and well-used leisure and training facility after the Games. It included several criteria: l Quality: the best Olympic swimming venue representing the spirit of the Beijing Olympics – ‘the green games, the high-tech games and the people’s games’. l Cost: no more than US$100 million before the Olympics and US$10 million for its conversion to legacy mode. l Time: the construction was to start before the end of 2003 and be completed at least six months before the opening of the Olympic Games (i.e. six months before 8 August 2008) to allow a sufficient period for trial competitive events. THE ARCHITECTURAL FORM The Water Cube concept was inspired partly by its neighbour, the ‘Bird’s Nest’ Olympic Stadium. It sits next to the glowing Bird’s Nest National Stadium, and the two opposing shapes are in ‘yin-yang’ harmony, a key concept in Chinese culture. For example, the Water Cube is blue against the Stadium’s red, water vs. fire, square vs. round, male vs. female, earth vs. heaven. The two sites are separated by a protected historic axis to Beijing’s Forbidden City. The Water Cube Aquatic Centre design portrays the way in which humanity relates to water and the harmonious coexistence of humans and nature, which in Chinese culture is life’s ultimate blessing. The flat ceiling is a feature that signifies peace and stability. The entire square site accommodates the client’s requirements, effectively fixing a square footprint for the building. The cube-shaped concept is a subtle, thought-provoking design representing the beauty and serenity of calm, untroubled water.
  • 11. Figure 1 shows the Water Cube building from its design imagination to reality. The structural solution was based on the formation of soap bubbles. Due to its complexity (the structure consists of 22,000 steel members and 12,000 nodes), the entire building was modelled in four dimensions. Numerous new techniques and pieces of software were developed specifically for the Water Cube project to generate the geometry, create a physical prototype, optimize the structural performance, analyse acoustics, smoke spread and pedestrian egress, and provide construction documentation in a fully automated 4D sequence. The Water Cube is an insulated greenhouse that maximizes the use of ‘carbon-free’ solar energy for both heating and lighting. The use of ethylene tetrafluoroethylene (ETFE – a kind of plastic) in lieu of glass creates a superior acoustic environment, reduces the weight of material supported by the FIGURE 1 The ‘Water Cube’ – from vision to reality: (a) the design vision, (b) during construction and (c) the constructed facility Source: www.beijingolympicsfan.com 176 P. X. W. ZOU AND R. LESLIE-CARTER ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT structure, improves seismic performance, and is self-cleaning and recyclable. The roof collects and reuses all rainwater that falls on the building. The building is the result of integrating the technical requirements of all the relevant engineering disciplines (not the result of a single dominant one), and without performance-based fire engineering (a first for China) the Water Cube would not exist.
  • 12. MANAGING THE WATER CUBE’S DESIGN The Water Cube was the result of an international design competition with 10 shortlisted participants, judged by a panel of architects, engineers and pre-eminent Chinese academics in 2003. The winner was a Sydney-based joint venture (JV) team consisting of Arup, PTW Architects and China Construction Design International (CCDI). This team was made up of more than 100 engineers and specialists, spread across 20 disciplines and four countries, and was led by Arup Project Management. Figure 2 shows the composition of team members involved in design and management, with particular focus on personnel in project management. Arup Project Management led and coordinated the design process, and managed both the internal and external interfaces. Key threads of the project implementation strategy covered everything from establishing a communication strategy, through to the dynamics of team leadership, a risk management strategy focused on the complex and dynamic nature of the Chinese market, and management of differences between Chinese and Australian stakeholders. It was a fast-track programme with design delivered from competition stage through to a fully approved scheme and continued through to the official opening of the Water Cube. Furthermore, as well as delivering a fully coordinated scheme design, FIGURE 2 The Water Cube project design and management team Lessons Learned from Managing the Design of the ‘Water Cube’ National Swimming Centre 177 ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT it also involved regular handover of the design to the
  • 13. Chinese design partners for detailing, while ensuring that the technical approvals were all obtained and that the innovative design was understood, accepted and then constructed safely. Ensuring that the Water Cube became a reality was achieved by establishing and maintaining clarity of the design vision, and full and transparent collaboration between the JV parties Arup, PTW Architects and CCDI. DEVELOPING DESIGN MANAGEMENT STRATEGIES Recognizing the scale and complexity of the challenge, a two-day workshop with key design team members was held to produce a roadmap for the project. The agenda produced for the workshop is shown in Figure 3. The implementation plan workshop focused initially on the need to articulate and communicate a very clear project vision for the Water Cube design. This was intended to have multiple benefits. Most simply, the vision would provide improved clarity and autonomy to the design team members. This would help to achieve a high-quality outcome in a very short period of time, by allowing parallel streams of activities to converge quickly and accurately. It was also hoped that having a robust vision would greatly help to achieve alignment and buy-in from other project stakeholders. The workshop resulted in eight threads, which were to form the basis for the project’s future development: l The site plan and urban design – sitting opposite the National Stadium in yin-yang harmony, the two sites are separated by a protected historic axis to Beijing’s Forbidden City. Red vs. blue, fire vs. water, round vs. square, female vs. male, heaven vs. earth. l A building full of water made from bubbles – a pure
  • 14. combination of form and function. FIGURE 3 The Water Cube project implementation plan 178 P. X. W. ZOU AND R. LESLIE-CARTER ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT l A building harnessing the benefits of nature – the biomimicry of bubbles and the translation of theoretical physics into a unique building form. Portraying the harmonious coexistence of man and nature. l A big blue ‘green’ building – this technically performs well in terms of heat, light, sound, structure and water; hence function is not sacrificed in the name of art. Instead art is made from function. l A 3D world – the giant strides made in 3D design and analysis technology, without which this project simply could not have been fully conceived or documented. l Next technology – the use of high-tech materials to minimize energy consumption. l Spiritually uplifting inside and outside – the square shape of the building reflects Chinese philosophies of a square representing earth and a circle representing heaven. l Total, equitable and transparent partnership – between Arup, PTW Architects and CCDI. These eight threads were initially used as a guide to brief the design team and partners. They proved invaluable in discussions with external stakeholders and local approval authorities, who were able to buy into the overall vision and understand how they could contribute to achieving that vision. Following the workshop, the content of the Water Cube implementation plan was approved. Establishing key project management strategies and their rapid and
  • 15. successful implementation were fundamental in shaping the success of the Water Cube. The binding thread in the success of the Water Cube project was the quality and depth of communication both internally and externally. As well as day-to-day team communication and information management processes, the communication strategy established the vision and key messages, and how these would be integrated into daily project life. The strategy also encompassed the need for the continuous incorporation of lessons learned in dealing with stakeholders at different locations, and with different cultures and languages. In doing so, it provided a vehicle for relationship management and stakeholder engagement. Unique to this building is the direct comparison with the model produced for the international design competition, and the actual Water Cube when it opened five years later. It is remarkable that a vision and a reality aligned perfectly – a very powerful lesson in terms of the importance of capturing and communicating a clear direction at the start of the project. INNOVATIONS Several innovations were implemented in this project, as discussed below. DEVELOPING THE TOOLS TO DELIVER The Water Cube was a catalyst for the establishment of a range of bespoke project management planning and monitoring tools needed to deliver such a large multidisciplinary project, delivered across different offices, and with a programme that demanded reporting, monitoring and action to happen in real time. A range of project management tools were established for the Water Cube. These include simple protocols for shared servers and email filing
  • 16. between multiple offices, technical management of project interfaces, safety in design (i.e. designing for safety) and construction sequencing, through to more complex programming applications that interface with the cost monitoring system to provide detailed forecasting and performance-reporting capabilities such as resource management and earned-value management. INTERFACE MANAGEMENT It was a challenge to coordinate 20 specialist engineering disciplines, ensuring that the complex interfaces of the Water Cube were properly understood and documented. The project management team introduced an interface management strategy that divided the component parts of the Water Cube into volumes defined by physical and time boundaries, which were described in a project volume register. Each volume was owned by a sub-project team best placed to manage the coordination. At the very start of the design process, the project management team identified volumes and assigned owners. An interface occurred when anything touched or crossed a boundary. Initially all Lessons Learned from Managing the Design of the ‘Water Cube’ National Swimming Centre 179 ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT high- and low-level interfaces were identified and captured on a register, and regular interface management and coordination meetings were held involving all parties (Figure 4). The external interfaces were classified as either: l Physical – an identified and documented point or plane common to two or more parties at which a physical and potential performance interdependency exists. Examples of physical
  • 17. interfaces are the location of an underground service, space allocation, duct route, etc. l Functional – an identified and documented relationship between two parties at which a performance independence exists. Examples of functional interfaces are power requirements, network connection, data connectivity, etc. l Organizational and contractual – an identified and documented relationship between two parties at which a delineation in scope or contractual responsibility exists. Examples of organizational interfaces include the development of details by Chinese design partners CCDI based on Arup scheme designs, or interfaces between civil engineering and architectural landscaping documentation, etc. l Operational – an identified and documented relationship between two parties at which a delineation in operational responsibility exists. Examples of operational interfaces include maintenance for equipment under warranty with ongoing maintenance and replacement by the operator, and the short-term responsibilities for Olympic overlay compared with pre-Olympics mode and then legacy mode. The management of interfaces became one of the most important functions of the project management team during the design. Especially in the short timeframe, the elimination of mistakes at interfaces (e.g. missing or wrongly placed ducts, service clashes) meant that the documentation handed over to the other partners for further work needed to be robust. In the longer term, it also generated one of the largest possible savings in construction cost compared with current practice. DESIGNING FOR SAFETY AND 4D SEQUENCING
  • 18. At the implementation plan workshop, the project management team made a strong commitment to explore the risk-prone activities likely to occur in the construction of the Water Cube, and how to improve safety by following a ‘safety in design’ approach. This included producing documentation that would improve safety awareness, and suggesting planned and logical methods for construction and maintenance. Using the UK Construction Design and Management (CDM) Regulations (1994 and 2007) and relevant Australian legislation, the ‘safety in FIGURE 4 The volume strategy to resolve complex interfaces 180 P. X. W. ZOU AND R. LESLIE-CARTER ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT design’ approach was intended to ensure that unusual hazards and risks (such as post-Olympic alterations to the internal fit-out, and working-at-height hazards involved in the maintenance of light fittings or adjusting broadcasting equipment) were eliminated or controlled at the design stage wherever possible. The final hazard risk register was included with the tender documentation along with recommendations that it be incorporated into the safety management plans for the various package contractors on site. It also included graphical suggestions for construction sequencing such as for the superstructure space frame. The 3D structural model was linked with a sequential timeline and became a 4D model. THE PROJECT DESIGN AND MANAGEMENT TEAM RESOURCING A WINNING TEAM Due to the short timeframes available to progress the design from competition stage through to a fully approved scheme, the team needed to mobilize very quickly, with the right people. To achieve this, the
  • 19. project management team began engaging selected Arup engineers and specialists in a series of formal and informal briefings about the Water Cube and the potential opportunities for team members. By generating a sense of excitement and anticipation, key team members were identified. LEADING CLEVER PEOPLE Due to the innovative design concepts and materials proposed for the Water Cube, the team needed to include a high proportion of analysts and programmers, capable of developing the new analytical approaches and techniques required to realize the project. In terms of the team dynamics and leadership style, typically these professional individuals resist being led, resist working to deadlines and dislike centralized management structures, and leadership needs to earn their respect. In recognition of this, the project management team focused on providing these people with a safe environment where they could experiment (and fail), and on protecting them from the administration distractions that occur in a project of this scale. For example, specialist project managers took responsibility for all project establishment, internal reporting, commercial issues, and identifying and coordinating the technical interfaces. This allowed specialist designers to focus more purely on design. HUNTING IN PACKS To remove potential pinch points from specific key staff becoming overloaded, and to allow technical staff more freedom, project managers established semi-independent teams with their own leadership, to progress in parallel streams. These teams included design, product research, stakeholder engagement and commercial issues such as scope, contract and fees: for example, establishment of clear interfaces to allow the finalization of structural
  • 20. geometry and research into the ETFE fac¸ade performance to proceed without holding up the general space planning of the building. On the back of the success of the Water Cube, it was effective to employ a model of having specialist project managers providing leadership, while giving freedom to technical staff to add more value to the design process. Embedding project management into the business was more easily accepted, as the specialist project managers also had technical engineering backgrounds. In this way they were able to contribute at all levels, rather than ever being perceived as a ‘non-technical’ overhead. ACHIEVING PROJECT OUTCOMES This section discusses project outcomes in relation to client expectations. CREATE THE BEST OLYMPIC SWIMMING VENUE Designing the fastest of ‘fast pools’ for Beijing was very much part of the design team’s proposals in the competition entry. Most obviously, the pool design minimized turbulence for swimmers through a constant 3m pool depth (compared with 2m for the Athens Olympics), extra wide pool lanes and empty lanes at each side, lane separators designed to dissipate wake and perimeter gutters designed for wave surge control. There were also unseen allies designed in, such as maintaining the right water chemical balance and water temperature critical to a swimmer’s performance, and a displacement air conditioning system designed to maintain a layer of fresh oxygenated air across the pool surface. Lessons Learned from Managing the Design of the ‘Water Cube’ National Swimming Centre 181 ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT
  • 21. One of the less tangible factors was the ‘energy’ of the Water Cube. The ‘energy’ is, in fact, thoughtfully designed, not just through the uplifting experience of the Water Cube internal space, but also through the back-of-house areas, warm-up and warm-down facilities for the athletes, the positioning and proximity of the 17,000-seat spectator areas, and the lighting, acoustics and air quality of the building. The Water Cube amazed visitors and inspired athletes at the 2008 Olympic Games, hosting the swimming, diving and water polo events. The Olympic events opened at the pool meaning the Water Cube immediately become the global face of the Games, and a total of 42 gold medals were awarded there. The fastest times in 21 of the 32 Olympic swimming events now belong to the Water Cube – in total, 22 world records were set in what is now the fastest pool in the world. In the short time since its opening, the Water Cube has become one of the iconic projects of the 21st century – a representation of a new Beijing and, by extension, a new China. It showcases China’s determination to establish itself as a leading destination for world sporting events. SPEND NO MORE THAN US$100M The construction contract for the project was let at US$100 million, which was the budget set for the Water Cube Aquatic Centre before the design competition. There was an additional US$10 million allocated to its conversion post-Olympics, removing 10,000 seats and building additional commercial space. To design a building for this budget is a remarkable feat considering that it has 70,000m 2 of
  • 22. internal floor space, 100,000m 2 of cladding and all the complex plants required to run three competition pools and a very large leisure centre. As part of setting the project objectives, the project management team led a value management exercise to optimize the space planning of the Water Cube without compromising any of the project objectives. This structured approach led to a reduction of building area and costs of nearly 10%, and set the tone for an efficient building design that the Beijing Municipal Government had confidence could be delivered within the budget. One key factor built into the design is its buildability – despite the building’s apparent complexity and because the structure is based on repetitive geometry, the sub-components repeat across the building. There are only four different nodal geometries, three typical member lengths and 22 different ETFE pillow shapes. This deliberate approach greatly reduced the time required for production and installation, and the fabrication and installation costs. The Water Cube is flexibly designed to reduce from 17,000 seats to 7000 seats post-Olympics, which will allow for the addition of commercial space inside and a switch to the ongoing legacy operation of the building. The Water Cube will still be the National Aquatic Centre with the facilities we have seen at the Olympics. However, its main future revenue will be from a huge leisure pool the size of four Olympic pools – hence the Water Cube will be socially and economically sustainable as well as environmentally sustainable. Alongside the Bird’s Nest, the Water Cube is the
  • 23. representation of Beijing’s emergence as a truly global city. The greatest gift to Beijing, generated from the public exposure and excitement around its Olympic venues, will be the social and economic benefits that will now follow. CREATE A GREEN GAMES Beijing has for a long time been blighted by heavy air pollution from factories and coal-fired power stations within the city itself, and an unstoppable growth of motor traffic pushing its transport infrastructure towards permanent gridlock. Today, more than 1000 new cars come onto the roads of Beijing every day. In the build-up to the Olympic opening ceremony, the question was what Beijing could achieve in a very short period of time – and if the national stadium would be shrouded in smog on the first day of the Games. As well as contributing to the green Games through its sustainable design initiatives, the Water Cube is raising environmental awareness in society more broadly through its unique design thinking. It responds to the question: ‘How should a building best harness the benefits of nature?’ The answer was to design and deliver an insulated greenhouse using minimal materials. The resulting building 182 P. X. W. ZOU AND R. LESLIE-CARTER ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT naturally heats the swimming pools, lights itself, catches and stores rainwater, and can resist some of the largest seismic forces in the world. The design and construction of the Water Cube aimed at improving the ecological environment. It was a shining light in the national effort to drastically improve the environmental quality of Beijing in the run-up to the Olympics. The Water Cube is not just an exercise of symbolism. In terms of iconic Beijing
  • 24. buildings, the Water Cube represents a real transition from the traditional monumental communist architecture around Tiananmen Square to a future that is more about conserving resources, building more delicately and sustainably. Of course, China needs to invest in long-term environmental solutions, and the hope is that after the Olympic coming-out party, the Water Cube will act as an inspiration for future development, so that local architects and engineers will channel their ideas and the unstoppable rate of development in Beijing into quality design solutions that are sustainable. CREATE A HIGH-TECH GAMES The Olympic Games was a window for Beijing to showcase its high-tech achievements and innovative capacity. The Water Cube design adopted the world’s best technology practices to ensure that the swimming events were hosted in an ultra high-tech environment. The design teams used their global knowledge resources to design a ‘fast pool’, including research and negotiations with Federation Internationale de Natation (FINA) regarding improvement in pool shape, water filtration and audiovisual projections. The pool was deliberately opened six months before the Olympics to allow for competition-level testing and optimization of the conditions for competitors. CREATE A PEOPLE’S GAMES Hosting of the Olympic Games was an opportunity to popularize the Olympic spirit, promote traditional Chinese culture, and showcase the history and development of Beijing as well as the friendliness and hospitality of its citizens. The Water Cube is thought of as the people’s venue in Beijing, receiving more than a million votes from the people of China
  • 25. during the International Design Competition. No matter where they are from, people seem to share a common reaction towards the Water Cube: it has a soothing power and a calming effect. The square shape of the building reflects the Chinese philosophy of a square representing earth and a circle representing heaven. The Water Cube has acted as a bridge for cultural exchanges and has deepened the understanding, trust and friendship among project team members and stakeholders. This was achieved by establishing and maintaining clarity of the design vision, communicating that vision to project stakeholders with differing cultural expectations, and the outstanding collaboration between the JV parties – Arup, PTW Architects and CCDI. The design in essence epitomizes the wishes, hopes and dreams of the Chinese people, and because it was chosen by them, it belongs to them and is something they can be proud of for centuries to come. LESSONS LEARNED LESSON 1 – FORMING AN INTERNATIONAL PARTNERSHIP The unusual thing about the Beijing Olympics is that international designers were invited to participate at all – which was not the case in Sydney and other previous Olympic host cities. One reason was that the challenge was of such a huge scale that Beijing recognized it needed solutions from both home and abroad. This attitude set the tone for a genuine two-way collaboration on the Water Cube – where Western and Eastern perspectives worked together with mutual respect and openness. Generally speaking, project-oriented JV is one of the major entrance models of international companies for undertaking business in countries other than
  • 26. their motherhood (Ng et al., 2007). This is partly because the specific political and macro-economical conditions in the host country may significantly impact project performance. Furthermore, the unique characteristics of each project are highly associated with JV performance, and appropriate strategies should be developed to handle particular risks and problems associated with the project (Ozorhon et al., 2007; Zou et al., 2007; Zou and Wong, 2008). When focusing on international Lessons Learned from Managing the Design of the ‘Water Cube’ National Swimming Centre 183 ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT construction projects in China, the five most important factors leading to JV success are selection of partners, clear statement of JV agreement, obtaining information about potential partners, partners’ objectives and control of the ownership of the capital (Gale and Luo, 2003). The Water Cube team also came about after some very deliberate relationship building by Arup and PTW in the build-up to the international design competition. In 2003, Sydney had the halo effect of having just hosted ‘the best Olympic Games ever’ and what was regarded as the fastest pool ever, which had also been designed by Arup and PTW. Arup had also recently designed the Shenzhen Aquatic Centre from its Sydney office, and hence understood some of the challenges of working in China as an international firm. Specifically, the opportunity to align with Chinese design partners CCDI and their parent company CSCEC (China’s biggest construction firm) came about from building up relationships and Arup’s reputation through a series of visits to China to present credentials, to present the engineering
  • 27. behind ‘fast pools’ and to discuss the opportunities for collaboration for the Beijing Games. The legacy of the authenticity of the team is the fact that the Water Cube was generated by equally integrating the requirements of Arup’s engineering, PTW’s space planning and Chinese cultural influences on the architecture from CCDI. It was not the result of any one single dominant party, which remains a powerful statement in terms of the outstanding collaboration established among this international partnership. LESSON 2 – MANAGING CULTURAL RISKS AND DIFFERENCES When managing projects in China, a particularly important issue that foreign firms need to face is how to manage the cultural differences (Zou et al., 2007, 2009), especially for companies with traditional Western culture backgrounds. Different cultures may lead to significant differences in project management styles and capacities (Zwikael et al., 2005). Understanding organizational and national culture, cross-cultural communication, negotiation and dispute resolution are considered to be the most important issues for the project management process in China, where personal relationships are very important and teamwork is preferred to make decisions (Low and Leong, 1999). For the Water Cube, how to manage communication both internally and externally, as well as how to handle the relationship with all parties involved in the project, was critical to the success of the project. For the cross-cultural management of construction projects in China, one of the most important issues is guanxi (Zou and Wong, 2008), which refers to relationships or social connections based on mutual interests and benefits (Yang, 1999). In general,
  • 28. guanxi and Western relationship marketing do share some basic characteristics as mutual understanding, but they have quite different underlying mechanisms (Arias, 1998; Zou et al., 2009). In contrast with relationship marketing, guanxi works at a personal level on the basis of friendship, and affection is a measure of the level of emotional commitment and the closeness of the parties involved (Wang, 2005). When doing business or managing projects in China, developing an effective guanxi with local Chinese partners is a key factor for most companies, in spite of the type and scope of projects. However, because of the complexity of guanxi,someguanxi issues are more important than others for certain types of projects. For example, the external coalitions among guanxi partners that can contribute more resources to a firm’s survival are certainly more important than coalitions that contribute fewer resources. Further, guanxi strategies should be dynamic and changing along with business timing and location (Su et al., 2007). Ling et al. (2007a) suggested that in order to implement a superior project management practice in China, international construction companies should increase their financial strength to overcome the ‘blank’ period before making a profit. International companies should also prepare a high-quality contract and project schedule as early as possible during the pre-contracting and planning stage. To control cost, time and quality issues during the construction stage, international firms should control cultural difference risks and language barrier risks to avoid misunderstanding, provide adequate equipment and employ qualified workmen. Further, Ling et al. (2007b) pointed out the importance of minimizing claims or disputes in the contract, 184 P. X. W. ZOU AND R. LESLIE-CARTER
  • 29. ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT adequate provision of equipment to deliver the service, strong financial strength and management, controlling resources and cost, appointing qualified professional staff, good quality control and management plans, and having more face-to-face communication than written communication. Likewise, Gunhan and Arditi (2005) stated that a good track record, project management capability, a broad international network, technology, and material and equipment advantages are the most important strengths of international construction companies for entering a new market. In international construction project management, while companies face threats from key employee losses, financial resources, international economy fluctuation, foreign competition and cultural differences are also some other major risks (Ling et al., 2007b). Further, it is worth noting that project management in China is still immature, with the main problems being lack of qualified and experienced project management practitioners, conflict between client and project management companies, distorted competition in the project management market and the time of appointing project management companies (Liu et al., 2004). For the Water Cube project, what was more challenging for the project management team than the technical aspects, and ultimately far more rewarding, was learning and understanding the business culture and context in China. It was not only ‘foreign’ to the team at the start of the project, but also highly difficult to read. To resolve this problem, implementation plan workshops and follow-up sessions were held with all the parties involved in designing the project,
  • 30. particularly with Chinese team members, to agree on the approach to the early ‘management of difference’. The workshops served as a platform for bringing the team together to exchange ideas and information and discussions of key issues. These workshops partly focused on maintaining leverage over commercial arrangements, but mainly looked at how to minimize and manage the risks of the specific differences in norms, practices and expectations through project implementation. The complex and dynamic nature of the Chinese market, particularly in the context of the Olympics, meant that the risks associated with delivering the Water Cube project could not be underestimated. Beijing’s lack of regulatory transparency, regional differences and a relationship-based business culture were among the factors that made China a challenging project environment. The project management team identified a diverse range of risks, trying to understand and plan an approach to the project in the unfamiliar context of China’s legal, social, cultural, economic and technological environment. Other than the commercial risk of delayed payment, the key risks identified were social – how China’s business culture may affect the relationships and dynamics within the international Water Cube team and with the external stakeholders involved in approving the design concept. Social risks such as cultural misunderstandings could have completely derailed or significantly delayed the Water Cube project. Relationship building is fundamental in Chinese business; hence understanding guanxi – a form of social networking – and how to authentically cultivate and manage it was vital to the project management team. Other important factors in the approach included
  • 31. emphasizing the team’s international reputation and the depth and diversity of its activities and locations. Arup also planned to ensure that all its interactions with Chinese stakeholders involved giving them the highest possible quality of service, in terms of both the material issued and the staff directly involved with them. For example, well-respected senior engineers from its Beijing and Hong Kong offices were directly involved at key stages of the approval process. Their influence and local knowledge of the Chinese legislation, coupled with their involvement in other high-profile Olympic projects in Beijing, were leveraged to convince some conservative authorities to accept a range of innovative approaches to the engineering design that did not follow the prescriptive rules of the Chinese building codes. This was the number one risk in the early stages of the project, and the formal approval of the engineering design in early 2004 set a major precedent and direction for other Olympic projects. Another example was the commercial negotiations. The project has been a financial success in that it made an acceptable profit despite the considerable Lessons Learned from Managing the Design of the ‘Water Cube’ National Swimming Centre 185 ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT risks of working on such a fast-track project, with international partners and stakeholders, involving such groundbreaking design techniques and materials. This is largely because the project managers were very specific during contract negotiations to clearly define their scope of services and the interfaces with Chinese design partners, and were robust in contract negotiations that removed
  • 32. the project management company (i.e. Arup) from some of the post-Olympic payment milestones that were unrelated to the project scope. By deliberately resolving any potential conflicts early, the project management was able to sign a contract and facilitate a smooth and seamless handover to the Chinese partners with clearly understood and accepted interfaces. LESSON 3 – LACK OF INVOLVEMENT IN THE CONSTRUCTION STAGE One aspect that could have been improved was being able to secure a role for the project management team during the construction phase and also post-Olympics for conversion to legacy mode. During contract negotiations, the Chinese partner CCDI wanted to limit its overall fee bid by resourcing elements of the detailed design and site supervision locally from Beijing. While Arup’s project management team successfully managed to ring-fence its design role, its proposal to maintain even a skeleton supervisory role during construction to help ensure the design intent was achieved was seen as an avoidable cost by the Chinese design partners. So the project management team was not formally involved in the construction stage, and this led to several issues regarding the interface and integration between design ideas and site construction. For example, for the steelwork and ETFE fac¸ade, the project management company sent staff to Beijing at its own cost, but this became increasingly difficult as security measures tightened during the months leading up to the Water Cube’s opening. Further, some modifications to minor details were decided on site, generally driven by changes to overlay and operator requirements. There are examples where these decisions are not as the project management
  • 33. would have proposed had it been involved. This lack of involvement of the project management company in construction had some implications on quality. Less tangible than the quality of construction details was the potential effect on the project management team members of being partially excluded from the construction stage activities. It is a fundamental part of projects that designers get enormous satisfaction from seeing their designs become reality. There is traditionally an ongoing role for engineers responding to site issues, attending coordination meetings with contractors, and being involved in final commissioning and handover. All these are important parts of the ownership that engineers ascribe to their work, and their motivation to be part of future teams. To rectify this, the project management team developed an internal communication strategy at the outset of the project, which included engaging staff before and during the project through presentations, briefings, newsletters and regular celebrations of milestones. However, it was only after the construction work had commenced and the role diminished that the project management team realized that there was a gap in their involvement in actually experiencing the Water Cube being built. The situation was highlighted even further by the geographical separation from Beijing, and the ever-increasing levels of security and bureaucracy about site access. Ultimately in the case of the Water Cube – with its crystal-clear design vision and high profile – Arup’s lack of involvement during the construction stage did not have a significant negative effect on either the quality of the outcome or the level of ownership
  • 34. among the design team. However, Arup’s project managers have issued a report to CCDI highlighting this as a valuable lesson learned, and quantifying the added value it could have brought to more than offset any additional fees. LESSON 4 – ESTABLISHING A LEGACY As the great cliche ´ reads, there are only three things that matter when it comes to the Olympic Games: ‘Legacy, Legacy, Legacy’. There were legacy building opportunities that directly benefited the team relationship and the final outcome of the Water Cube. An ongoing challenge during the 186 P. X. W. ZOU AND R. LESLIE-CARTER ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT contract negotiations was the inclusion of standard clauses to protect intellectual property and copyright over design ideas and documentation. At the implementation planning workshop, project managers presented the benefits of embracing a very clear and simple policy that collaboration between all design partners be total and completely transparent. This was fundamental to establishing and maintaining trust and respect at the start of the project. In design terms, this involved accepting that the concepts and analytical approaches that were developed would become an important knowledge legacy to help the design partner develop its capabilities. In practical terms, it also meant that the handovers to the partners were genuinely open. The first legacy of the building is the ETFE fac¸ade design, construction and performance. Team members spent a week interviewing ETFE tenderers and being challenged by a panel of Chinese
  • 35. academics on various aspects of the ETFE fac¸ade design and performance. As an extension to the deliberate legacy building approach, Arup lobbied that the ETFE contractors and the people of Beijing would benefit by investing in local manufacturing and processing facilities in Beijing, which the winning tenderer accepted and implemented. This guaranteed local training and employment in the short term, but also led to a long-term local capability to produce an innovative material likely to feature heavily in Beijing’s ongoing development programme. Another often-debated legacy is the legacy of a totally shared ownership of the Water Cube concept. The philosophy agreed on at the implementation planning workshop, and one that resonated with all the stakeholders during the project, is that the box of bubbles concept for the Water Cube was generated by equally integrating the requirements of Arup’s engineering, PTW’s space planning and Chinese cultural influences on architecture from CCDI. It was not the result of any one single dominant party. With such an iconic building, this was and remains a powerful statement in terms of the successful collaboration established between the three project partners. Finally, for the project management team and other team members involved, the relationships they have made and the satisfaction they have achieved from being part of such a wonderful project have provided a very genuine legacy. As well as achieving critical acclaim, the project has proved to be a successful investment in developing a project management approach to establishing and leading winning teams, managing relationships with stakeholders across cultures, developing project management processes required on major
  • 36. multidisciplinary projects and technological improvements in our immersive 3D modelling capability. These have since been used to great effect on many other Arup projects. CONCLUSIONS This article has discussed the major lessons learned from managing the design of the ‘Water Cube’ Aquatic Swimming Centre for the Beijing 2008 Olympic Games. Many aspects of the Water Cube project delivery were new and unique to the project management team, which required innovative design and management strategies and solutions. Virtually every aspect has been a lesson learned of some sort. It is important that these lessons learned be captured and successfully taken forward for development on future projects. It is found that the design and management of a complex international project like the Water Cube must be innovative so as to meet client expectations. These may include developing project implementation strategic plans, developing interface management strategies and designing for safety; after all the most important strategy is to recruit and lead clever people who may resist being led and resist working to deadlines. It was found that the complex and dynamic nature of the Chinese market, its lack of regulatory transparency and a relationship-based business culture were among the factors that made China a challenging project environment. As such, cultural understanding and relationship (guanxi) building were fundamental strategies in responding to these challenges. It was also found that there is a need for the design and management team’s involvement in the construction stage to ensure the conversion of design into reality and construction
  • 37. quality as well as the fulfilment of professional and personal satisfaction. Lessons Learned from Managing the Design of the ‘Water Cube’ National Swimming Centre 187 ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT REFERENCES Arias, J.T.G., 1998, ‘A relationship marketing approach to guanxi’, European Journal of Marketing 32(1/2), 145–156. Gale, A. and Luo, J., 2003, ‘Factors affecting construction joint ventures in China’, International Journal of Project Management 22(1), 33– 42. Gunhan, S. and Arditi, D., 2005, ‘Foreign market entry decision model for construction companies’, Journal of Construction Engineering and Management, ASCE 131(8), 928–937. Ling, F.Y.Y., Low, S.P., Wang, S.Q. and Egbelakin, T.K., 2007a, ‘Foreign firms’ strategic and project management practices in China. International construction management – China’, in W. Hughes (ed), Proceedings of Construction Management and Economics: Past, Present and Future, Reading, University of Reading, CME 25 Conference, 16–18 July 2007. Ling, F.Y.Y., Low, S.P., Wang, S.Q. and Lim, H.H., 2007b, ‘Key project management practices affecting Singaporean firms’ project performance in China’, International Journal of Project Management 27(1), 59–71. Liu, G.W., Shen, Q.P., Li, H. and Shen, L.Y., 2004, ‘Factors
  • 38. constraining the development of professional project management in China’s construction industry’, International Journal of Project Management 22(3), 203–211. Low, S.P. and Leong, C.H.Y., 1999, ‘Cross-cultural project management for international construction in China’, International Journal of Project Management 18(2000), 307–316. Ng, P.W.K., Lau, C.M. and Nyaw, M.K., 2007, ‘The effect of trust on international joint venture performance in China’, Journal of International Management 13(4), 430–448. Ozorhon, B., Arditi, D., Dikmen, I. and Birgonul, M.T., 2007, ‘Effect of host country and project conditions in international construction joint ventures’, International Journal of Project Management 25(8), 799–806. Su, C., Mitchell, R. and Sirgy, M.J., 2007, ‘Enabling guanxi management in China: A hierarchical stakeholder model of effective guanxi’, Journal of Business Ethics 71(3), 301–319. Her Majesty’s Stationery Office, HMSO, 1994, Construction (Design and Management) Regulations, Statutory Instrument No. 3410, London, HMSO. Her Majesty’s Stationery Office, HMSO, 2007, Construction (Design and Management) Regulations, Statutory Instrument No. 320, London, HMSO. Wang, C.L., 2005, ‘Guanxi vs. relationship marketing:
  • 39. exploring underlying differences’, Industrial Marketing Management 36(1), 81–86. Yang, M.M., 1999, Gift, Favours, Banquets: The Art of Social Relationship in China, Ithaca, NY, Cornell University Press. Zou, P.X.W. and Wong, A., 2008, ‘Breaking into China’s design and construction market’, Journal of Technology Management in China 3(3), 279–291. Zou, P.X.W., Wong, A. and Tan, E.X., 2009, ‘Opportunities and risks of Australian firms in the Chinese design and construction management market’, Proceedings of 34th Australasia Universities Building Educators (AUBEA) Conference, Barossa Valley, South Australia, Australia, 7 – 10 July 2009, abstract on p2 hard copy proceedings, Full paper in CD ROM. Zou, P.X.W., Zhang, G.M. and Wang, J.Y., 2007, ‘Understanding the key risks in construction projects in China’, International Journal of Project Management 25(6), 601–614. Zwikael, O., Shimizu, K. and Globerson, S., 2005, ‘Cultural differences in project management capabilities: a field study’, International Journal of Project Management 23(6), 454–462. 188 P. X. W. ZOU AND R. LESLIE-CARTER ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT Reproducedwithpermissionofthecopyrightowner.Furtherreproduc tionprohibitedwithoutpermission. · Managing Olympic Venues
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  • 43. · Terms · Privacy Top of Form Bottom of Form Top of Form Bottom of Form or Discover by subject area Recruit scientists Join for free Log in Assignment: Leading in a Multicultural Virtual Organization Refer to the article “Successfully Transitioning to a Virtual Organization: Challenges, Impact and Technology,” where the author presents factors that can enhance or derail success in a virtual organization. Imagine that you are a certified project manager at Arup. Arup conducts robust post-project peer reviews. You are assigned to assess the Water Cube team’s performance managing a global, virtual, and diverse project team. Prepare a 2(1.5 space) page paper that addresses these items: · Select two enhancers from the model in Figure 1 below. Assess whether or not the Water Cube project management team achieved the selected enhancers. Identify specific examples to justify your assessment. · Select two derailers from the model in Figure 1 below. Assess whether or not the Water Cube project management team successfully avoided the selected derailers. Identify specific examples to justify your assessment. Figure 1: A Model to Enhance Leadership Skills for Success in a Multicultural Virtual Organization Enhancers
  • 44. Derailers Promote trust and maintain effective working relationships with virtual workers. Inability to establish the additional levels of trust required with remote workers Establish virtual guiding principles and organization charters to ensure the organization is in alignment. Inadequate communications skills required for virtual network effectiveness Identify and define virtual worker roles, responsibilities, and accountability. Lack of comfort and expertise with technologies required for success in the virtual organization Establish a reward and recognition process commensurate with the virtual organization characteristics while maintaining consistency with traditional organization structure. Inability to address conflict resolution within the group Demonstrate cultural competency when interacting globally. Lack of sensitivity toward different styles of communication Source: Successfully transitioning to a virtual organization: Challenges, impact and technology. (2010, April). HR Magazine, 55(4), 1–9. Submit your assignment.: Support your assignment with specific references to all resources used in its preparation. Use correct APA formatting for all resources. The Walden Writing Center provides preformatted templates with APA-compliant pagination, margins, and spacing.