BUILDING AND SUSTAINING A CHARACTER-BASED CULTURE IN OUR WORKPLACE, FAMILIES, EDUCATION AND IN OUR COMMUNITIES.    Mario Denton PhD Let's network. Tel (w) + 27(0) 82 88 29903.  E-mail address: marden@mweb.co.za  Website:  www.strongmessage.co.za   www.characterfirst.co.za
 
The Challenges We Face W HAT causes nations and organisations  to  FAIL ?
Mario’s research interest 1. Managerial cataracts 2. Executive blind spots/Managerial infertility 3. Professional workplace bullying 4. Toxic and dark side of leadership 5. Organisational Tribal warfare and terrorism 6. Managerial degeneration and derailment 7. Detoxifying the workplace- Swine viruses 8. Organisational Heart attacks
Corporate Sins: Prof Mervyn King Greed-self-interest Fear- Self-concern Sloth- Imbalance Pride- Egg on face Arrogance- we are right
Deputy President Kgalema Motlanthe “ We are struggling ourselves, as a new democracy in South Africa, to restore values … Values are never a given.  They have got to be developed, worked upon, and consolidated on an ongoing basis. Because if at any given time we as a society or as sections of society become complacent about them, we run the risk of losing them….  We are therefore duty bound to try at all times to bring to the fore the values that bring us together as fellow South Africans, as human beings, united in our diversity .”
Low Productivity Carelessness Avoidable Accidents Distraction Poor Quality Stealing Poor Attendance Deception Tardiness Inconsistency Own Agenda Anger/Bitterness Rejection Disorganization Alcoholism/Drug Abuse Negligence Personal Problems Resistance Restlessness Unreliability Covetousness Self-indulgence Root Causes Visible Challenges Avoidable Accidents Carelessness Poor Quality Distraction Poor Attendance Tardiness Stealing Deception Low Productivity Inconsistency Anger/Bitterness Rejection
Before we repurpose a business we must repurpose the leader Source: Brett Johnson
“ I’m convinced that 90% of failures in life are character failures, not ability failures.”   ~ Stephen Covey
The Five Practices ® Model the Way Inspire A Shared Vision Enable Others to Act Challenge the Process Encourage the Heart
High Character Low Skills High Character High   Skills Low Character Low Skills Low Character High Skills
IQ and EQ and SQ Character Quotient  Adapted Source: Dr Bruce Wilkinson 1 Physically   Exhausted/Tired Energetic/Strong 2 Emotionally   Discouraged/Down Encouraged/Up 3 Mentally   Bored/Discontent Challenged/Content 4 Spiritually   Depleted/Empty Growing/Full 5 Geographically   Distant/Alone Near/Together 6 Relationally   Alienated/Cold Close/Warm 7 Internally   Hopeless/Sad Hopeful/Happy 8 Personally   Insecure/Unsure Secure/Confident 9 Secretly   Bitter/Angry Forgiving/Accepting 10 Deeply   Wounded/Hurt Appreciated/Love
Perilous Times- 2 Tim 3: 1-5 In the last days perilous times will come  For men will be lovers of themselves, lovers of money, boasters, proud, blasphemers, disobedient to parents, unthankful, unholy
Perilous Times- 2 Tim 3: 1-5 Unloving, unforgiving, slanderers, without self control, brutal, dispisers of good  Traitors, headstrong, haughty, lovers of pleasure rather than lovers of God Having a form of godliness but denying its power
Conclusion: What happens if Character is not at the centre of each sphere? Business Pragmatism Education  Idealism Family Tribalism (Individual- Anarchy) Finance and Capital markets Economic Bondage Government Statism Health Sciences Determinism (Abortion) Law Legalism Local Church Cultism, religious Wars  Media and entertainment Humanism Non- Governmental organizations Environmentalism
C HARACTER ? What is The  American Dictionary of the English Language  defines  character  as “the stable and distinctive qualities built into an individual’s life which determine his response regardless of circumstances.”
Who We Are Character First!  was founded by Tom Hill of Kimray,  Inc. to encourage  personal character  development  in the lives of his  employees. Our History
United States Mexico Canada Brazil Paraguay Australia Indonesia New Zealand Singapore Malaysia Mongolia Korea Taiwan China Countries Where Character First Operates Romania India Turkey South Africa, Ghana, Malawi, Namibia and Nigeria
CHARACTER   FIRST! The Definition of Character Character   Qualities ®  Alertness Attentiveness Availability Benevolence Boldness Cautiousness Compassion Contentment Creativity Decisiveness Deference Dependability Determination Diligence Discernment Discretion Endurance Enthusiasm Faith Flexibility Forgiveness Generosity Gentleness Gratefulness Honor Hospitality Humility Initiative Joyfulness Justice Loyalty Meekness Obedience Orderliness Patience Persuasiveness Punctuality Resourcefulness Responsibility Security Self-control Sensitivity Sincerity Thoroughness Thriftiness Tolerance Truthfulness Virtue Wisdom
Available Resource Pocket  Guide
New courses Don't send  any person on any course/programme if the participants don’t have to answer the following questions at the end of the programme: As a result of attending this programme what do we as an organisation or you as an individual have to do more of, less of, differently, faster and better ?
Personal Character scorecard An organisational balanced scorecard without a personal balanced/wellness scorecard will  never get off the ground .  It is like flying an aeroplane with only one engine or one propeller.
Stop putting people on  quick-fix programmes Character Development is a process not a programme.  Learning is not only about input; it must also have components of reflection, commitment, application and feedback.    
Management simulation Send all your managers on a character  simulation  annually.  Why must Boeing 747 pilots do a simulation test before they can renew their licences every year?
Twice a year, ask two character-based questions as a manager to the rest of your team: What would you do if you were in my position? What is stopping you from delivering your peak performance?
On being President (of South Africa) This has placed a great responsibility on my shoulders.  We enter into a  covenant  that we shall build a society in which all South Africans,  both black and white, will be able to walk tall, without any fear in their hearts, assured of their inalienable right to human dignity – a rainbow nation at peace with itself and the world. To be the father of a nation is a great honour, but to be the father of a family is a greater joy.
Unashamedly Ethical
Basil Gadzios
 
Character First Breakfast session – Spectacle World
Character First at George Hospital
Character First - Nigeria
City Of Cape Town: Water and Sanitation
Character First in Ghana
Metropolitan Namibia
Character Development is a Life Long Process But as He who called you is holy, you also be holy in your conduct, because it is written: Be holy for I am holy. 1 Peter 1: 15-16
Let the rest of your life   Be the BEST of your life!
God has a program of character development for each one of us.  He wants others to look at you and say: He walks with God, for he lives like Christ.  Edwin W Lutzer
Overall people change approach Drivers Gaps Threat CREATE DISCOMFORT End state Architecture PICTURE THE FUTURE Business case EXPLAIN THE BENEFITS Road map EXPLAIN THE JOURNEY Survey Diagnosis READINESS ASSESSMENT AWARENESS PHASE Release plans Object plans Change plans EXPLAIN CHANGE PLAN Exposure to prototype ‘ SNIGGER’ TESTING Comm. pilot site results Celebrate successes CREATE EXPECTATIONS Learning new skills/knowledge-ge/attitude PREPARE FOR REALITY People Systems Infrastructure IMPLEMENT REALITY TRANSFORMATION PHASE KPI’S Feedback PA MEASURE SUCCESS RETRAINING DEPLOYMENT Small teams PROBLEM SOLVING Rewards Recognition CONTINUOUS IMPROVEMENT PHASE REWARDS RECOGNITION Remedial
 
“ You are unique and different. You are a loved and valuable person. God has a wonderful plan of significance for your life.  You can live a life full of abundance and significance if you trust in Him.  He will give you the desires of your heart. ”   Mario and Mariene Closing comments
Make  a  difference  wherever  you go?  Be significant – stand out. Mario Denton

Character First

  • 1.
    BUILDING AND SUSTAININGA CHARACTER-BASED CULTURE IN OUR WORKPLACE, FAMILIES, EDUCATION AND IN OUR COMMUNITIES.  Mario Denton PhD Let's network. Tel (w) + 27(0) 82 88 29903. E-mail address: marden@mweb.co.za Website: www.strongmessage.co.za www.characterfirst.co.za
  • 2.
  • 3.
    The Challenges WeFace W HAT causes nations and organisations to FAIL ?
  • 4.
    Mario’s research interest1. Managerial cataracts 2. Executive blind spots/Managerial infertility 3. Professional workplace bullying 4. Toxic and dark side of leadership 5. Organisational Tribal warfare and terrorism 6. Managerial degeneration and derailment 7. Detoxifying the workplace- Swine viruses 8. Organisational Heart attacks
  • 5.
    Corporate Sins: ProfMervyn King Greed-self-interest Fear- Self-concern Sloth- Imbalance Pride- Egg on face Arrogance- we are right
  • 6.
    Deputy President KgalemaMotlanthe “ We are struggling ourselves, as a new democracy in South Africa, to restore values … Values are never a given. They have got to be developed, worked upon, and consolidated on an ongoing basis. Because if at any given time we as a society or as sections of society become complacent about them, we run the risk of losing them…. We are therefore duty bound to try at all times to bring to the fore the values that bring us together as fellow South Africans, as human beings, united in our diversity .”
  • 7.
    Low Productivity CarelessnessAvoidable Accidents Distraction Poor Quality Stealing Poor Attendance Deception Tardiness Inconsistency Own Agenda Anger/Bitterness Rejection Disorganization Alcoholism/Drug Abuse Negligence Personal Problems Resistance Restlessness Unreliability Covetousness Self-indulgence Root Causes Visible Challenges Avoidable Accidents Carelessness Poor Quality Distraction Poor Attendance Tardiness Stealing Deception Low Productivity Inconsistency Anger/Bitterness Rejection
  • 8.
    Before we repurposea business we must repurpose the leader Source: Brett Johnson
  • 9.
    “ I’m convincedthat 90% of failures in life are character failures, not ability failures.” ~ Stephen Covey
  • 10.
    The Five Practices® Model the Way Inspire A Shared Vision Enable Others to Act Challenge the Process Encourage the Heart
  • 11.
    High Character LowSkills High Character High Skills Low Character Low Skills Low Character High Skills
  • 12.
    IQ and EQand SQ Character Quotient Adapted Source: Dr Bruce Wilkinson 1 Physically Exhausted/Tired Energetic/Strong 2 Emotionally Discouraged/Down Encouraged/Up 3 Mentally Bored/Discontent Challenged/Content 4 Spiritually Depleted/Empty Growing/Full 5 Geographically Distant/Alone Near/Together 6 Relationally Alienated/Cold Close/Warm 7 Internally Hopeless/Sad Hopeful/Happy 8 Personally Insecure/Unsure Secure/Confident 9 Secretly Bitter/Angry Forgiving/Accepting 10 Deeply Wounded/Hurt Appreciated/Love
  • 13.
    Perilous Times- 2Tim 3: 1-5 In the last days perilous times will come For men will be lovers of themselves, lovers of money, boasters, proud, blasphemers, disobedient to parents, unthankful, unholy
  • 14.
    Perilous Times- 2Tim 3: 1-5 Unloving, unforgiving, slanderers, without self control, brutal, dispisers of good Traitors, headstrong, haughty, lovers of pleasure rather than lovers of God Having a form of godliness but denying its power
  • 15.
    Conclusion: What happensif Character is not at the centre of each sphere? Business Pragmatism Education Idealism Family Tribalism (Individual- Anarchy) Finance and Capital markets Economic Bondage Government Statism Health Sciences Determinism (Abortion) Law Legalism Local Church Cultism, religious Wars Media and entertainment Humanism Non- Governmental organizations Environmentalism
  • 16.
    C HARACTER ?What is The American Dictionary of the English Language defines character as “the stable and distinctive qualities built into an individual’s life which determine his response regardless of circumstances.”
  • 17.
    Who We AreCharacter First! was founded by Tom Hill of Kimray, Inc. to encourage personal character development in the lives of his employees. Our History
  • 18.
    United States MexicoCanada Brazil Paraguay Australia Indonesia New Zealand Singapore Malaysia Mongolia Korea Taiwan China Countries Where Character First Operates Romania India Turkey South Africa, Ghana, Malawi, Namibia and Nigeria
  • 19.
    CHARACTER FIRST! The Definition of Character Character Qualities ® Alertness Attentiveness Availability Benevolence Boldness Cautiousness Compassion Contentment Creativity Decisiveness Deference Dependability Determination Diligence Discernment Discretion Endurance Enthusiasm Faith Flexibility Forgiveness Generosity Gentleness Gratefulness Honor Hospitality Humility Initiative Joyfulness Justice Loyalty Meekness Obedience Orderliness Patience Persuasiveness Punctuality Resourcefulness Responsibility Security Self-control Sensitivity Sincerity Thoroughness Thriftiness Tolerance Truthfulness Virtue Wisdom
  • 20.
  • 21.
    New courses Don'tsend any person on any course/programme if the participants don’t have to answer the following questions at the end of the programme: As a result of attending this programme what do we as an organisation or you as an individual have to do more of, less of, differently, faster and better ?
  • 22.
    Personal Character scorecardAn organisational balanced scorecard without a personal balanced/wellness scorecard will never get off the ground .  It is like flying an aeroplane with only one engine or one propeller.
  • 23.
    Stop putting peopleon quick-fix programmes Character Development is a process not a programme.  Learning is not only about input; it must also have components of reflection, commitment, application and feedback.    
  • 24.
    Management simulation Sendall your managers on a character simulation annually.  Why must Boeing 747 pilots do a simulation test before they can renew their licences every year?
  • 25.
    Twice a year,ask two character-based questions as a manager to the rest of your team: What would you do if you were in my position? What is stopping you from delivering your peak performance?
  • 26.
    On being President(of South Africa) This has placed a great responsibility on my shoulders. We enter into a covenant that we shall build a society in which all South Africans, both black and white, will be able to walk tall, without any fear in their hearts, assured of their inalienable right to human dignity – a rainbow nation at peace with itself and the world. To be the father of a nation is a great honour, but to be the father of a family is a greater joy.
  • 27.
  • 28.
  • 29.
  • 30.
    Character First Breakfastsession – Spectacle World
  • 31.
    Character First atGeorge Hospital
  • 32.
  • 33.
    City Of CapeTown: Water and Sanitation
  • 34.
  • 35.
  • 36.
    Character Development isa Life Long Process But as He who called you is holy, you also be holy in your conduct, because it is written: Be holy for I am holy. 1 Peter 1: 15-16
  • 37.
    Let the restof your life Be the BEST of your life!
  • 38.
    God has aprogram of character development for each one of us. He wants others to look at you and say: He walks with God, for he lives like Christ. Edwin W Lutzer
  • 39.
    Overall people changeapproach Drivers Gaps Threat CREATE DISCOMFORT End state Architecture PICTURE THE FUTURE Business case EXPLAIN THE BENEFITS Road map EXPLAIN THE JOURNEY Survey Diagnosis READINESS ASSESSMENT AWARENESS PHASE Release plans Object plans Change plans EXPLAIN CHANGE PLAN Exposure to prototype ‘ SNIGGER’ TESTING Comm. pilot site results Celebrate successes CREATE EXPECTATIONS Learning new skills/knowledge-ge/attitude PREPARE FOR REALITY People Systems Infrastructure IMPLEMENT REALITY TRANSFORMATION PHASE KPI’S Feedback PA MEASURE SUCCESS RETRAINING DEPLOYMENT Small teams PROBLEM SOLVING Rewards Recognition CONTINUOUS IMPROVEMENT PHASE REWARDS RECOGNITION Remedial
  • 40.
  • 41.
    “ You areunique and different. You are a loved and valuable person. God has a wonderful plan of significance for your life. You can live a life full of abundance and significance if you trust in Him. He will give you the desires of your heart. ” Mario and Mariene Closing comments
  • 42.
    Make a difference wherever you go? Be significant – stand out. Mario Denton