2. Objectives of Training Program
• To introduce with production floor,machinery and product of
CP Bangladesh Ltd.
• To understand the activities of all department.
• To increase communication Skill from operator to higher staff
by physically working with them.
• To know the control points in each and every points.
• To learn the machines cleanliness and floor.
• To learn the procedure of product making according to
specification.
3. Departments of CP Food Business
HR & Admin
Sales Admin(SA)
Purchase
Quality Control(QC)
Research & Development (R&D)
Production(PD)
Planning(PL)
Engineering
Warehouse(WH)
Logistics
4. HR & Admin Department
Act as a bridge between employee and top management
maintain recruitment,compensation,staff training, salary and
holiday
Staff residence and transportation
Sales Admin Department
Receive and accumulate sales forecast of product from different
channels.
Prepare and confirm sales order
5. Research & Development Department
Establish new product and processing standard
Development of existing product
Flour and premix preparation
Purchase Department
Purchase raw and non raw materials
Responsible to make ASL
6. Engineering Department
Utility maintenance and supply water, steam, electricity
Breakdown maintenance
Food outlet servicing
Warehouse Department
Store raw materials and finished goods
Keep & provide spare parts of machine
Cleaning the storage and delivery area
7. Quality Control Department
QC operation (Size,shape,weight,time,temperature,quantity,
viscosity, pH,NC,CCP)
QC lab (Hardness testing, pH test, microbial test, calibration
of different measuring devices)
QC outlet (Product quality in outlet)
Logistics Department
Delivery Finished product to customer
Maintain time,route and vehicle for distribution of product
8. QC Area
• Production Floor (Preheating & Post-heating)
• Dry store
• Premix room
• Flour mixing room
• Laboratory
• Outlet
• Laundry room
• Raw material receiving
• Product delivery
• Sticker room
• Peeling room for washing & so on
9. Critical Control Point (CCP)
4 CCPs are maintained:
•1(C): Control of Vegetable Washing (Chemical) at peeling room.
•2(P): Control of Physical hazard at Premix room at the time of
flour sieving.
•3(B): Control of Microbial load & Biological hazard during
Steaming, Boiling, Cooking & Frying.
•4(P): Control of physical substances like metal, steel etc. when the
product passing through metal detector
10. Production Department
Area: Pre-heating & Post-heating
Machine: Cutting,Tumbling,Chopping,Stuffing&linking,Gas mixture,
Nugget & ball forming,Fryer,Ice maker,Boil mixture,Grinding,Steam
box,Sealing,Blast freezing,Metal detector etc.
Manpower: Asst. Officer to up 17,Operator 135+
Responsibilites: Planning,Sanitaion,Operation
Raw materials &
Chicken
Production process Finished Goods
11. Department Objectives of QC and PD (KPI)
Service level ≥ 100%
Non Conforming(NC) product ≤ 0.002%
Number of complaints 0
FG compliance to specification 100%
14. Manpower(3)
Safety Stock
Ms. Tahmina Akhter (Asst. Section Manager)
Mr. Md. Abdullah Al Mamdud (Officer)
Mr. Nurul Amin (Asst. Section Manager)
Delivery
Channel
Everyday(without Friday)
Wednesday & Saturday
Thursday & sunday
Maintain 30% at initial time of month
Maintain 10-15% at ending time of month
Planning
15. Need to know as a planning officer
• Production planning procedure
• Batch volume, Standard yield and Shelf life of each product
• Maximum & minimum capacity of Production and Storage
• Standard chicken size for different products
• Yield % of Meat and Skin at Debone Station
• Daily Raw vegetable requirement for each product
• Standard process loss of different vegetables preparation
• Daily Premix requirement
• Daily Order sheet and production report
• Stock in Warehouse & Production capacity
• How to perform Customer Satisfaction Survey
• Stock in Warehouse & Production capacity
17. Working procedure & relation with other Dept.
Weekly sales
forecast
Weekly Production
Plan
Daily Production
Plan
Daily Production
Report
Sales
Admin
Sales
Admin
Collect accumulated Sales order forecast
from Sales team on every Tuesday
Collect accumulated Sales order forecast
from Sales team on every Tuesday
Make Weekly Production Plan and
forward it to Production, WH, QC, RD,
department via E-mail
Make Weekly Production Plan and
forward it to Production, WH, QC, RD,
department via E-mail
Chicken
Requirement
Plan to Farm
Chicken
Requirement
Plan to Farm
Vegetables
Requirement Plan to
WH
Vegetables
Requirement Plan to
WH
Premix
Requirement Plan to
RD
Premix
Requirement Plan to
RD
Collect FO order 1 day ,MT,FS,TT
order 2day before and give production
target to production dept. before 5 p.m
Collect FO order 1 day ,MT,FS,TT
order 2day before and give production
target to production dept. before 5 p.m
Collect from production dept. &
maintain 30% FG stock,delivery
Collect from production dept. &
maintain 30% FG stock,delivery
Daily Order
18. Sanitation
Floor cleaning
Machine & Utensil cleaning
Control personal hygiene
Operation
Supervise & operate production process
Solve any issue related to production