1. L E A N N E , C H R I S , C O U R T N E Y , K E A N Y N , L U C A
SNHU Auto Company Case

2. Opening
 Help become more knowledgeable of customer
information
 Translate customer information into a more
structured system
 Become more aware of customers wants and needs
 Create a more professional system that can help
SNHU Auto become more sufficient in future sales

3. Initial Problems
 Didn’t have consistent information with all employees
 Notes taken about employees was unprofessional
 Inconsistent text formatting

4. Problem Solving
 Separate customers into multiple columns to
organize customer information

5. After

6. Report

7. Microsoft Excel
Advantages:
 Automatically installed
with Office
 Easy to learn for
beginners
 Portable through email
 Easily compatible with
Mac
Disadvantages:
 Cannot make
relationships to easily
edit data
 Excel is a spreadsheet
tool
 Cannot be used as a
database

8. Microsoft Access
Advantages:
 Relationships between
tables create convenient
editing
 Database tool
 Import data from other
places
Disadvantages:
 Cannot use with Mac
 Data need to be refined
before imported into the
database
 Difficult to email

9. Conclusion
Simpler data input
Access is a more efficient program
to used as opposed to Excel
Can still use Excel to import your
data
Easy to set up useful reports

10. References
 Protusada, J. (2008, May 4). advantages and
disadvantages of microsoft excel database
application . Retrieved from
http://msexcelvba.blogspot.com/2008/05/advantag
es-and-disadvantages-of.html
 Disadvantages of using access . (2009). Retrieved
from http://www.sql-
programmers.com/DisadvantagesofAccess.aspx