FLIGHT LEVELS OF KANBAN (KLAUS LEOPOLD) - LKCE13

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Where can Kanban be embedded in the organizational context? Sounds like an easy question, however, it is not always easy to answer - especially in bigger organizations. In this session I will introduce the Kanban Flight Levels model which provides an overview of the different fields of application of Kanban and helps to understand the implications for the organizational context. Furthermore, the model helps to clarify where to start with your Kanban change initiative: on team level, on the value stream, or on portfolio level - every level has it's own challenges, pros and cons.

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FLIGHT LEVELS OF KANBAN (KLAUS LEOPOLD) - LKCE13

  1. 1. Kanban Flight Levels Lean Kanban Central Europe Conference, Nov 5, 2013! Dr. Klaus Leopold! web: www.LEANability.com! blog: www.klausleopold.com! mail: klaus.leopold@LEANability.com
 twitter: @klausleopold!
  2. 2. Principles! 1. Start with what you do no w! 2. Agree to pursue increme ntal, evolutionary change! 3. Initially, respect current p rocesses, roles, responsibilities and job titles! 4. Encourage leadership on all levels in the organizatio n Where does this fit into your company? Practices! 1. Make work visible! 2. Limit work in progress (WIP)! 3. Manage flow! 4. Make process policies explicit! 5. Implement feedback mechanisms! s) 6. Improve collaboratively (using model @klausleopold www.LEANability.com
  3. 3. Kanban Flight Levels? "We would like to introduce the new Agile method Kanban to improve our team performance."! • Kanban is NOT an Agile method! • - ...companies improve their agility with Kanban! Kanban DOES NOT focus on teams! - ...can be applied on team-level! • Flight Levels is a communication tool! - shows the possibilities you have with Kanban! - can be used to clarify where to start with Kanban @klausleopold www.LEANability.com
  4. 4. flight level 1: organizational unit, uncoordinated input Design Development TEAM/DEPARTMENT @klausleopold Test !! URGENT www.LEANability.com !!
  5. 5. fact sheet: flight level 1 • main characteristics! - team or department level! - input is not coordinated! - push from outside! - a lot of work on the table • advantages! - simple start, "Guerrilla Kanban"! - focus on finishing work! - improved visibility & communication - improved team efficiency • disadvantages! - working on the wrong things! - many expedite requests! - imbalance of demand and capability - a lot of re-prioritization @klausleopold www.LEANability.com
  6. 6. flight level 2: organizational unit with coordinated input WITH INPUT QUEUE LIMITED INPUT QUEUE SYSTEM Input Design Development Test TEAM/DEPARTMENT @klausleopold www.LEANability.com
  7. 7. fact sheet: flight level 2 • main characteristics! - team or department level! - input is coordinated! - pull from the outside/upstream! - modern change management required • advantages! - demand and capability is being balanced! - working on the right things more efficiently! - less re-prioritization, less expedite work • disadvantages! - local optimization @klausleopold www.LEANability.com
  8. 8. sw dev it ops sales marketing prod dev hw dev pm it ops sw dev @klausleopold www.LEANability.com
  9. 9. customer wish: write a love letter team 1 team 2 team 3 team 4 @klausleopold www.LEANability.com
  10. 10. customer wish: write a love letter @klausleopold www.LEANability.com
  11. 11. flight level 3: value stream customer input Sales customer value Clarification Realization Delivery Design Development Completion Test TEAM/DEPARTMENT @klausleopold www.LEANability.com
  12. 12. fact sheet: flight level 3 • main characteristics! - optimization of (parts of)
 the value stream! - (more) global optimization! - pull across the value stream! - modern change management
 required • advantages! - optimization of the interaction of teams/departments! - doing the right thing at the right time! - significant reduction of queue sizes! - balancing demand vs. capability across the value stream • disadvantages! - often focus on project goals only @klausleopold www.LEANability.com
  13. 13. flight level 4: portfolio Project 1 Sales Clarification Realization Delivery Completion Project 2 Sales Clarification Realization Delivery Completion Project 3 Sales Clarification Realization Delivery Completion Development Delivery Product 1 Research Marketing Development Product 2 Delivery Research Marketing @klausleopold www.LEANability.com
  14. 14. fact sheet: flight level 4 • main characteristics! - optimization of portfolio! - multi-project, multi-customer
 risk decisions! - more stop-and-go than flow! - often quite easy to start with • advantages! - making conscious business decisions about projects/customers! - focus on business goals and not on project goals ! - stop starting, start finishing of projects @klausleopold www.LEANability.com
  15. 15. Example flight level 3! must be a huge system!! how do they coordinate? @klausleopold www.LEANability.com
  16. 16. Department 1 Department 7 j j j jj j j Department 6 Department 2 Department 5 Department 3 Department 4 @klausleopold www.LEANability.com
  17. 17. j j j j j j j j j j Department 1 @klausleopold www.LEANability.com
  18. 18. j j j j j j j j j j Departmen t1 @klausleopold j j j tment Depar 3 Department 2 www.LEANability.com
  19. 19. Conclusions • the flight levels model...! - is a communication tool! - shows what's possible with Kanban! - helps to clarify where to start with Kanban! • flight levels is NOT a maturity model! - Kanban practices on flight level 1 could be deeper than on flight level 3! • flight level 1: organizational unit, uncoordinated input! • flight level 2: organizational unit, coordinated input! • flight level 3: value stream! • flight level 4: portfolio @klausleopold www.LEANability.com
  20. 20. LEANability GmbH | Grundlgasse 5/11 | A-1090 Wien! o f f i c e @ L E A N a b i l i t y. c o m | + 4 3 1 4 0 5 8 4 8 0 ! w w w. L E A N a b i l i t y. c o m | f a c e b o o k . L E A N a b i l i t y. c o m ! www.LEANability.com www.kanbaninit.com

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