6. !
“We are at a punctuation point in
human history where the industrial
age and institutions have finally
come to their logical conclusion.”!
! ! ! ! !! Don Tapscott!
10. !
“Only three things happen
naturally in organisations:
Friction, confusion, and
underperformance;
Everything else requires
leadership.”!
! ! ! ! !!
Peter Drucker!
14. !
“If the archetype of a great manager in the 20th
century was GE’s Jack Welch, who grew talent
internally, the great 21st-century manager will be
someone who also understands how to tap the
external talent pool. Organizations will start to
look less like a pyramid and more like a jigsaw
puzzle.”!
! ! ! ! !! Jody Miller!