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Tools For Sustaining Safety


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Once you've changed the safety culture and picked the low hanging fruit, you need tools that help you to sustain the gains you've made..

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Tools For Sustaining Safety

  1. 1. Tools For Sustaining Safety Phil La Duke
  2. 2. Introduction <ul><li>Housekeeping </li></ul><ul><li>Introductions </li></ul>
  3. 3. Uses For Safety Tools <ul><li>Process Monitoring </li></ul><ul><li>Culture Change Reinforcement </li></ul><ul><li>Structure and Infrastructure </li></ul><ul><li>Training and Reference </li></ul><ul><li>Process Integration </li></ul>
  4. 4. Process Monitoring Tools <ul><li>Scorecards </li></ul><ul><li>Dashboards </li></ul><ul><li>Reports </li></ul>
  5. 5. Sample Score Card
  6. 6. Considerations <ul><li>Advantages </li></ul><ul><li>Provides “at a glance” status for safety </li></ul><ul><li>Red-Yellow-Green coding fits well with QOS or Lean Manufacturing </li></ul><ul><li>Provides a good executive overview </li></ul><ul><li>Limitations </li></ul><ul><li>Does not identify root causes </li></ul>
  7. 7. Sample Dashboard
  8. 8. Considerations <ul><li>Advantages: </li></ul><ul><li>Provides real-time data </li></ul><ul><li>Gives a macro-level view of the state of safety </li></ul><ul><li>Limitations: </li></ul><ul><li>Data without interpretation and action is useless </li></ul>
  9. 9. Sample Report
  10. 10. Considerations <ul><li>Advantages: </li></ul><ul><li>Creates visual representations of the process </li></ul><ul><li>Can be used to track progress </li></ul><ul><li>Can be used to monitor compliance and process slippage </li></ul><ul><li>Easy to use </li></ul><ul><li>Limitations: </li></ul><ul><li>Are only as good as the person interpreting them </li></ul><ul><li>Need to be interpreted to change data into information </li></ul><ul><li>Must be part of a robust safety infrastructure </li></ul>
  11. 11. Change Reinforcement Tools <ul><li>HICCAT </li></ul><ul><li>Reports </li></ul><ul><li>Mobile Devices </li></ul><ul><li>Audit Tools </li></ul>
  12. 12. HICCAT
  13. 13. HICCAT Demo <ul><li> </li></ul>
  14. 14. Considerations <ul><li>Advantages: </li></ul><ul><li>Provides ability to identify hazards </li></ul><ul><li>Can be integrated into production monitoring software to reduce or eliminate lockout violations </li></ul><ul><li>Documents hazard containment </li></ul><ul><li>Provides reports </li></ul><ul><li>Provides workflow and email </li></ul><ul><li>Allows for data trending </li></ul><ul><li>Allows for forced accountability </li></ul><ul><li>Can be used by multiple users and locations simultaneously </li></ul><ul><li>Limitations: </li></ul><ul><li>Proprietary software </li></ul>
  15. 15. Sample Reports
  16. 16. Considerations <ul><li>Advantages: </li></ul><ul><li>Identifies noncompliance </li></ul><ul><li>Can be used to track progress </li></ul><ul><li>Ensures containments remain viable </li></ul><ul><li>Easy to use </li></ul><ul><li>Limitations: </li></ul><ul><li>Requires an infrastructure for correction </li></ul><ul><li>Can be difficult to generate using home-made databases </li></ul><ul><li>Useless without appropriate action </li></ul>
  17. 17. Mobile Devices
  18. 18. Considerations <ul><li>Advantages: </li></ul><ul><li>Allows for hazard data collection at the point of occurrence </li></ul><ul><li>Increases hazards found </li></ul><ul><li>Improves hazard data integrity </li></ul><ul><li>Allows for photos of hazards </li></ul><ul><li>Leverages 802.11 wireless </li></ul><ul><li>Easy to use </li></ul><ul><li>Limitations: </li></ul><ul><li>Requires a mobile device </li></ul><ul><li>Requires wireless coverage location wide </li></ul><ul><li>Requires HICCAT </li></ul>
  19. 19. Audit Tools <ul><li>Software </li></ul><ul><li>Hardware </li></ul><ul><li>Mobile Devices </li></ul><ul><li>Third-party Support </li></ul>
  20. 20. Considerations <ul><li>Advantages: </li></ul><ul><li>Reduces the time required to audit a facility </li></ul><ul><li>Can integrate with HICCAT or other software to document findings </li></ul><ul><li>Can provide fresh perspective on hazards </li></ul><ul><li>Can be used to document both behavioral and process hazards </li></ul><ul><li>Limitations: </li></ul><ul><li>Requires proprietary software </li></ul><ul><li>Requires hardware purchase or lease </li></ul>
  21. 21. Structure and Infrastructure Tools <ul><li>HICCAT </li></ul><ul><li>Personal Security </li></ul><ul><li>RFID tagging </li></ul><ul><li>Personal Collaboration Platform </li></ul><ul><li>Unified Communication </li></ul>
  22. 22. HICCAT <ul><li>Advantages: </li></ul><ul><li>Provides reports necessary to building and maintaining a data infrastructure </li></ul><ul><li>Allows Trend Analysis </li></ul><ul><li>Can be used to support TPM, 5S and other production, materials, or quality initiatives </li></ul><ul><li>Limitations: </li></ul><ul><li>Should not be integrated into WOMS </li></ul><ul><li>Should not be used to track injury data </li></ul>
  23. 23. Physical Security <ul><li>System for monitoring the workplace </li></ul><ul><li>Uses digital technology to activate cameras in response to worker distress calls </li></ul><ul><li>Uses RFID and similar technology to automatically detect workers who have fallen </li></ul>
  24. 24. Considerations <ul><li>Advantages: </li></ul><ul><li>Allows for tracking worker locations for quicker emergency response </li></ul><ul><li>Verifies worker evacuation in emergency </li></ul><ul><li>Allows workers to call for help if they are injured or attacked </li></ul><ul><li>Allows injuries to be videotaped for unprecedented injury investigation </li></ul><ul><li>Could be used for untainted behavior observations </li></ul><ul><li>Improves emergency response time </li></ul><ul><li>Limitations: </li></ul><ul><li>May be resisted by workers as intrusive of their privacy </li></ul><ul><li>Far less effective if used for disciplinary purposes </li></ul><ul><li>Proprietary system </li></ul><ul><li>May require hardware purchases </li></ul>
  25. 25. RFID tagging <ul><li>Installs low cost, Radio Frequency Identification (RFID) tags on hazards, equipment, and vehicles </li></ul><ul><li>Can be placed on the location where injuries occurred </li></ul><ul><li>Can be used together to gather unobservable hazards </li></ul>
  26. 26. Considerations <ul><li>Advantages: </li></ul><ul><li>Can be used to document vehicle safety hazards (for example unsafe intersections) </li></ul><ul><li>Allows for the creation of virtual area maps that can be used in hazard trend analysis and departmental risk assessment </li></ul><ul><li>May be used in conjunction with HICCAT to automatically capture the location of a hazard </li></ul><ul><li>Can be integrated into dashboards or scoreboards </li></ul><ul><li>Limitations: </li></ul><ul><li>Requires purchase of RFID tags </li></ul><ul><li>May require additional software </li></ul>
  27. 27. Professional Collaboration Platform <ul><li>Uses Wiki-style technology to allow multiple professionals to work on the same documents simultaneously </li></ul><ul><li>Allows multiple authors </li></ul><ul><li>Encourages functional debate on safety topics </li></ul><ul><li>Uses fuzzy logic and gooey interfaces to make topic searches very easy </li></ul>
  28. 28. Considerations <ul><li>Advantages: </li></ul><ul><li>Allows for the development of a “tribal knowledge” for safety </li></ul><ul><li>Allows other locations to critique incident investigation </li></ul><ul><li>Allows for best practice sharing </li></ul><ul><li>Makes it easy to find topics by key-word searches </li></ul><ul><li>Creates an environment of collaborative safety improvements </li></ul><ul><li>Can be used to quickly disseminate safety bulletins </li></ul><ul><li>Can be used to create a tool-box talk library </li></ul><ul><li>Limitations: </li></ul><ul><li>Requires the purchase of proprietary software </li></ul><ul><li>Use needs to be hardwired into the location’s safety culture </li></ul>
  29. 29. Unified Communication <ul><li>A method for combining: </li></ul><ul><li>Email </li></ul><ul><li>Voicemail </li></ul><ul><li>Wireless </li></ul><ul><li>Phone </li></ul><ul><li>Mobile Phone </li></ul><ul><li>Mobile Devices and </li></ul><ul><li>Radios </li></ul><ul><li>into a single source </li></ul>
  30. 30. Considerations <ul><li>Advantages: </li></ul><ul><li>Allows for single point communication </li></ul><ul><li>Reduces the number of devices required </li></ul><ul><li>Provides greater flexibility and mobility </li></ul><ul><li>Workers can spend less time in offices or cubicles and more time on the shop or warehouse floor </li></ul><ul><li>Limitations: </li></ul><ul><li>Requires hardware purchase </li></ul>
  31. 31. Training and Reference Tools <ul><li>Electronic Performance Support Tools </li></ul><ul><li>Safety Kiosks w/embedded Safety LMS </li></ul><ul><li>OSHA Accepted On-Line Safety Training </li></ul>
  32. 32. Electronic Performance Support Tools <ul><li>http:// winunix/SafetyImpactLG </li></ul>
  33. 33. Considerations <ul><li>Advantages: </li></ul><ul><li>Can be used as a job aid </li></ul><ul><li>Allows instant access to reference materials usually found only in manuals </li></ul><ul><li>Can be used to create JSA or SWIs </li></ul><ul><li>Provides imbedded training on the safest way to operate equipment </li></ul><ul><li>Provides reverence for infrequently performed tasks </li></ul><ul><li>Limitations: </li></ul><ul><li>Requires third-party to create </li></ul>
  34. 34. Safety Kiosks w/ embedded Safety LMS
  35. 35. Considerations <ul><li>Advantages: </li></ul><ul><li>Provides a closed portal to web content </li></ul><ul><li>Provides standardization of training </li></ul><ul><li>Can be used to access online subscription services (JSA Builder, MSDS Online, etc.) </li></ul><ul><li>Allows for instantaneous software upgrades and improvements. </li></ul><ul><li>Fosters Continuing Education </li></ul><ul><li>Student information, courses, and results can be centrally accessed at any kiosk </li></ul><ul><li>Reporting capabilities that allow supervisors to quickly ascertain who has been trained and is qualified on a given job </li></ul><ul><li>Training can be updated and presented quickly and easily </li></ul><ul><li>Limitations: </li></ul><ul><li>Requires hardware purchase or lease </li></ul><ul><li>Dedicated space is required </li></ul>
  36. 36. OSHA Accepted On-Line Safety Training <ul><li> </li></ul>
  37. 37. Considerations <ul><li>Advantages: </li></ul><ul><li>Workers can complete training in small groups </li></ul><ul><li>Minimizes disruption of production </li></ul><ul><li>Low cost </li></ul><ul><li>Does not require a proctor </li></ul><ul><li>Increases compliance with OSHA training requirements </li></ul><ul><li>Can be badged to a company’s specific look and feel </li></ul><ul><li>Can be integrated into a company’s intranet </li></ul><ul><li>Limitations: </li></ul><ul><li>Requires web access </li></ul><ul><li>Not all training is accepted by OSHA as meeting its requirements </li></ul><ul><li>Cannot be customized and still be accepted by OSHA </li></ul><ul><li>Course titles are limited </li></ul>
  38. 38. Process Integration Tools <ul><li>Safety Certifications </li></ul><ul><li>Safety Training </li></ul><ul><li>Safety Kiosks </li></ul>
  39. 39. Safety Certifications <ul><li>Curriculum and courses are developed for each customer </li></ul><ul><li>The certification requirements are set by the customer and the certification program can be a large or as small as the customer desires </li></ul><ul><li>Participants follow different training tracks specific to their division </li></ul><ul><li>Courses are conducted in a campus setting </li></ul><ul><li>Certifications can be maintained through web-based CEU courses </li></ul>
  40. 40. Considerations <ul><li>Advantages: </li></ul><ul><li>Ensures workers have mastered all safety skills required by the organization </li></ul><ul><li>Ensures safety professionals are kept current on emerging safety topics </li></ul><ul><li>Can be tailored to suit the needs of the organization </li></ul><ul><li>Can include safety support skills (like coaching and leadership) </li></ul><ul><li>Employs mixed instructional and delivery methods </li></ul><ul><li>Provides an opportunity for safety professionals to meet and interact </li></ul><ul><li>Frequency and participants are determined by the organization </li></ul><ul><li>Limitations : </li></ul><ul><li>Requires instructional design to develop curricula </li></ul><ul><li>Requires training infrastructure </li></ul>
  41. 41. Safety Training <ul><li>Awareness Training </li></ul><ul><li>Requisite Skills Training </li></ul><ul><li>Regulatory Training </li></ul><ul><li>Process Training </li></ul><ul><li>Support Skills Training </li></ul>
  42. 42. Conclusion <ul><li>There is a real danger of a loss of momentum and motivation to maintain safety improvements when the consultants leave </li></ul><ul><li>Technology is rapidly changing and emergent technology can greatly aid in sustaining culture change and safety improvement </li></ul><ul><li>It’s often possible to use technology that you already own to sustain safety improvements </li></ul><ul><li>Even the most dedicated leader needs tools to help sustain safety improvements </li></ul>
  43. 43. Thank You! This presentation is available at