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ADAPT FASTER THAN
YESTERDAY, OR YOU
ARE OUT OF THE
GAME!
Adaptability
Lela Machaidze | 03. 11. 2022
10th “Art of Projects” English-speaking,
International Project Management Conference
November 3, 2022.
https://pmibudapestevents.hu
I wish I had known…
2
The way we work, live, and interact with one another has changed fundamentally
and will be changing even more rapidly
3
Whether you like it or not, this is reality!
Yes, or NO?
Yes, or NO?
Where we are
4
75%
A wonderful serenity has taken possession of my
entire
50%
of all employees will
need to re-skill or
up-skill by 2025
65%
of jobs will be
obsolete by the time
today's primary
school children enter
the labor force
Source: WEF Future of Jobs Report 2020 Source: McLeod, Scott and Karl Fisch, “Shift Happens”
https://shifthappens.wikispaces.com
skill gaps in five years
5
To cultivate organizational resilience and to
ensure adaptability, companies will need to
think differently about how teams are structured
and managed
Source: McKinsey & Company. Raising the resilience of your organization
Organizations exhibiting healthy,
resilient behaviors were better able to
withstand major disruption in 2020-21.
45%
Where we are
Please take a few moments to consider how adaptable you are
• How would you rank yourself on the scale from 1 to 10?
6
• How would you rank your team’s adaptability on the scale from 1 to 10?
• How would you rank your organization's adaptability on the scale from 1 to 10?
Adaptability ’’errors’’
• Common understanding of adaptability
• Is there any measure or data for adaptability?
• Too much complacency
• The human being's aversion to change
• Low sense of urgency
– Anyway, everything will be fine
– We made it through here and did so much
– We are the best!
7
Organizational
. 8
Adaptability ’’errors’’
• Insufficient Supportive Management and
Leadership
– Passive resistance
– Artificial Bureaucracy
• Communication
– Middle level management remains silence
– Cynicism
– One thing is said, another is done
WHAT IS
ADAPTABILITY?
9
The way people and organizations
adapt to unpredictable and planned
changes
Team and Organizational Adaptability
Definition
• Team Adaptability - “The capacity of a team to make needed changes in response to a disruption or
trigger” –
(Maynard, Kennedy, and Sommer)
• “How quickly organizations adjust their business processes and improvise themselves to achieve their
goals.”
(Beth Hendricks)
• Agile Manifesto principles
10
– Welcome changing requirements, even late in development.
– At regular intervals, the team reflects on how to become more effective, then tunes and
adjusts its behavior accordingly.
ADAPTABILITY
ASSESSMENT
MODELS
11
• Kai model Passive resistance
• Aqai
• Pulakos et al., 2000
Most assessments
miss basic of WHY and HOW,
but focus on WHAT
AQ not only measures
but finds reasons WHY,
HOW and WHEN one
adapts
12
9 NOVEMBER 2022
Presentation Title 13
With a robust model this methodology predicts relationships
across various levels
Process
(e.g. stress
experience)
WHAT
Outcome??
Adaptability!
HOW
Ability
(e.g.
resilience)
Environm
ent
(e.g.
Team)
WHEN
WHY
Character
(e.g. Motivation
style)
The assessment questions are based on 100s of scientific studies
9 NOVEMBER 2022 14
CHARACTER
ABILITY
ENVIRON
MENT
70%
based on studies
published by leading
scientists
30%
Team created using thorough
methods to integrate with
predictive analytics
Scientific – More than 100 publications
in Financial Times top 50 journal
Proven predictive analytics to solve
top business challenges
Simple and easy to understand
questions
Reliable measurement using principles
of psychology and behavioral science
Broad frame to assess across industries,
demographics and locations
Real-time collection of training data to
power AI
9 NOVEMBER 2022
Presentation Title 15
Valid
Measures
adaptability and how
truthful the research
results are
Reliable
It measures
adaptability
consistently across
different settings.
Robust
All of the measures
are independent of
each. If questions are
changed or added for
specific clients in their
adaptability journey
the predictive model
still works.
Unique
Each question
measures a unique
aspect of employee
adaptability.
Distinct
For adaptability factor
predicts (and quantify)
its distinct impact on
employee adaptable
behavior.
To ensure the measures capture adaptability 5 criteria for
quality control are used
16
● The ability to adapt as a personal skill or
resource
● Different levels of mastery that can evolve over
time
● The environment that boosts or inhibits when
someone can adapt
● Typically out of control for employee but they
can change the influence on them
● The character (willingness) how and why
someone adapts as an individual difference
● Different profiles that are stable
over time
Character
Ability
Environment
Character
Ability
Environment
ACE model accounts
for situational factors
AQ index uses the ACE model - Adaptability as the unique mix of person’s Ability,
Character and Environment
A - Ability
17
What are my adaptability skills?
1. Grit – ability to pursue a goal long term despite obstacles
2. Mental Flexibility – ability to hold contradictory ideas in mind
3. Mindset – self-beliefs
4. Resilience – ability to recover from setbacks
5. Unlearn – ability to be able to let go old skills and learn new ones
Ability can change
over time as you learn
and grow your skillset
Gr
Mf
Mi
Re
Un
C - Character
18
Un
in what way do I adapt?
Who adapts and why?
6. Emotional Range
7. Extraversion Preference
8. Hope
9. Motivation Style
10. Thinking Style
Linked to more innate or stable aspects of Self
The way in which we
might approach to
adapting and offers
predictors of adaptability
behavior
To learn what situations
we are likely to respond
adaptably to, and what
situations may challenge
our adaptability
Er
Ex
Ho
Ms
Ts
E - Environment
19
How does my environment influence my adaption?
11. Company Support
12. Emotional Health
13. Team Support
14. Work Environment
15. Work Stress
Your environment can either
help or inhibit your adaption.
Even someone with high
adaptability skills and an
adaptable personality can
struggle to adapt if their
environment negatively
impacts adaptability.
Cos
Eh
Tes
We
Ws
20
Adaptability is a muscle that can be
improved over time, so you can level
up your Adaptability even further
How do we know that we are
adaptive?
21
Adaptability is a muscle that can
be improved over time, so you can
level up your Adaptability even
further
We readily believe that we do
not know how to fly the airplane
but readily believe we are
creative or easily adaptive.
Share!
Assess Identify gaps Adapt
Prepare for unexpected!
22
 > 1000 executive & middle level
management trainees from different
sectors -
 Business Relationship Management
Professional (BRMP)
 Certified Aqai and Erickson Coach
 Caucasus Business School (CSB) –
Change Management Lecturer
 Georgian Institute of Public Affairs –
Project Management Lecturer
 Initiator, co-founder and president of
PMI Tbilisi Georgia Chapter
 + 24 years of work experience in health
care, construction, IT, public sectors
 +12 years of consulting experience in
strategic development, project
management
 Planning, execution & execution of
mega programs (>$300mln)
 +9 years of project management
lecturing & training experience public
and private sectors, leading universities
and training centers
Lela Machaidze
THANK YOU
WWW.LELAMACHAIDZE.COM

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4_Lela Machaidze_PMIBudapes-AOP2022_Rev.2 F_221102.pptx

  • 1. ADAPT FASTER THAN YESTERDAY, OR YOU ARE OUT OF THE GAME! Adaptability Lela Machaidze | 03. 11. 2022 10th “Art of Projects” English-speaking, International Project Management Conference November 3, 2022. https://pmibudapestevents.hu
  • 2. I wish I had known… 2
  • 3. The way we work, live, and interact with one another has changed fundamentally and will be changing even more rapidly 3 Whether you like it or not, this is reality! Yes, or NO? Yes, or NO?
  • 4. Where we are 4 75% A wonderful serenity has taken possession of my entire 50% of all employees will need to re-skill or up-skill by 2025 65% of jobs will be obsolete by the time today's primary school children enter the labor force Source: WEF Future of Jobs Report 2020 Source: McLeod, Scott and Karl Fisch, “Shift Happens” https://shifthappens.wikispaces.com
  • 5. skill gaps in five years 5 To cultivate organizational resilience and to ensure adaptability, companies will need to think differently about how teams are structured and managed Source: McKinsey & Company. Raising the resilience of your organization Organizations exhibiting healthy, resilient behaviors were better able to withstand major disruption in 2020-21. 45% Where we are
  • 6. Please take a few moments to consider how adaptable you are • How would you rank yourself on the scale from 1 to 10? 6 • How would you rank your team’s adaptability on the scale from 1 to 10? • How would you rank your organization's adaptability on the scale from 1 to 10?
  • 7. Adaptability ’’errors’’ • Common understanding of adaptability • Is there any measure or data for adaptability? • Too much complacency • The human being's aversion to change • Low sense of urgency – Anyway, everything will be fine – We made it through here and did so much – We are the best! 7
  • 8. Organizational . 8 Adaptability ’’errors’’ • Insufficient Supportive Management and Leadership – Passive resistance – Artificial Bureaucracy • Communication – Middle level management remains silence – Cynicism – One thing is said, another is done
  • 9. WHAT IS ADAPTABILITY? 9 The way people and organizations adapt to unpredictable and planned changes
  • 10. Team and Organizational Adaptability Definition • Team Adaptability - “The capacity of a team to make needed changes in response to a disruption or trigger” – (Maynard, Kennedy, and Sommer) • “How quickly organizations adjust their business processes and improvise themselves to achieve their goals.” (Beth Hendricks) • Agile Manifesto principles 10 – Welcome changing requirements, even late in development. – At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.
  • 11. ADAPTABILITY ASSESSMENT MODELS 11 • Kai model Passive resistance • Aqai • Pulakos et al., 2000
  • 12. Most assessments miss basic of WHY and HOW, but focus on WHAT AQ not only measures but finds reasons WHY, HOW and WHEN one adapts 12
  • 13. 9 NOVEMBER 2022 Presentation Title 13 With a robust model this methodology predicts relationships across various levels Process (e.g. stress experience) WHAT Outcome?? Adaptability! HOW Ability (e.g. resilience) Environm ent (e.g. Team) WHEN WHY Character (e.g. Motivation style)
  • 14. The assessment questions are based on 100s of scientific studies 9 NOVEMBER 2022 14 CHARACTER ABILITY ENVIRON MENT 70% based on studies published by leading scientists 30% Team created using thorough methods to integrate with predictive analytics Scientific – More than 100 publications in Financial Times top 50 journal Proven predictive analytics to solve top business challenges Simple and easy to understand questions Reliable measurement using principles of psychology and behavioral science Broad frame to assess across industries, demographics and locations Real-time collection of training data to power AI
  • 15. 9 NOVEMBER 2022 Presentation Title 15 Valid Measures adaptability and how truthful the research results are Reliable It measures adaptability consistently across different settings. Robust All of the measures are independent of each. If questions are changed or added for specific clients in their adaptability journey the predictive model still works. Unique Each question measures a unique aspect of employee adaptability. Distinct For adaptability factor predicts (and quantify) its distinct impact on employee adaptable behavior. To ensure the measures capture adaptability 5 criteria for quality control are used
  • 16. 16 ● The ability to adapt as a personal skill or resource ● Different levels of mastery that can evolve over time ● The environment that boosts or inhibits when someone can adapt ● Typically out of control for employee but they can change the influence on them ● The character (willingness) how and why someone adapts as an individual difference ● Different profiles that are stable over time Character Ability Environment Character Ability Environment ACE model accounts for situational factors AQ index uses the ACE model - Adaptability as the unique mix of person’s Ability, Character and Environment
  • 17. A - Ability 17 What are my adaptability skills? 1. Grit – ability to pursue a goal long term despite obstacles 2. Mental Flexibility – ability to hold contradictory ideas in mind 3. Mindset – self-beliefs 4. Resilience – ability to recover from setbacks 5. Unlearn – ability to be able to let go old skills and learn new ones Ability can change over time as you learn and grow your skillset Gr Mf Mi Re Un
  • 18. C - Character 18 Un in what way do I adapt? Who adapts and why? 6. Emotional Range 7. Extraversion Preference 8. Hope 9. Motivation Style 10. Thinking Style Linked to more innate or stable aspects of Self The way in which we might approach to adapting and offers predictors of adaptability behavior To learn what situations we are likely to respond adaptably to, and what situations may challenge our adaptability Er Ex Ho Ms Ts
  • 19. E - Environment 19 How does my environment influence my adaption? 11. Company Support 12. Emotional Health 13. Team Support 14. Work Environment 15. Work Stress Your environment can either help or inhibit your adaption. Even someone with high adaptability skills and an adaptable personality can struggle to adapt if their environment negatively impacts adaptability. Cos Eh Tes We Ws
  • 20. 20 Adaptability is a muscle that can be improved over time, so you can level up your Adaptability even further How do we know that we are adaptive?
  • 21. 21 Adaptability is a muscle that can be improved over time, so you can level up your Adaptability even further We readily believe that we do not know how to fly the airplane but readily believe we are creative or easily adaptive. Share! Assess Identify gaps Adapt Prepare for unexpected!
  • 22. 22  > 1000 executive & middle level management trainees from different sectors -  Business Relationship Management Professional (BRMP)  Certified Aqai and Erickson Coach  Caucasus Business School (CSB) – Change Management Lecturer  Georgian Institute of Public Affairs – Project Management Lecturer  Initiator, co-founder and president of PMI Tbilisi Georgia Chapter  + 24 years of work experience in health care, construction, IT, public sectors  +12 years of consulting experience in strategic development, project management  Planning, execution & execution of mega programs (>$300mln)  +9 years of project management lecturing & training experience public and private sectors, leading universities and training centers Lela Machaidze