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Overview
Firms are growing at a dizzying pace just to handle the increased workload being
placed on them. Additionally, their people are continually being asked to wear multiple
hats – technical expert, business development specialist, and manager among others.
While having more work is a good problem to have, rapid firm growth causes other
organizational issues. As a result of the industry’s growth, people are being promoted to
handle new roles and responsibilities. Many of these individuals haven’t yet fully
developed their leadership skills and the vast majority of organizations don’t have a
formal plan for preparing them for their new role.
In response to this all-to-common challenge, we have developed the Emerging Leaders
Academy. The Emerging Leaders Academy is a highly engaging and interactive
workshop series geared for young and/or recently promoted managers (generally 3-5
years). The series provides the knowledge and skills required for this critical audience to
become effective leaders in your organization.
The curriculum encompasses the following 12 courses, one delivered each month at
your location. We strongly recommend rolling it out this way to help maximize retention
and uptake as each workshop is highly thought provoking and is geared towards
application on the job.
To strategically reinforce the learning, the series includes quarterly roundtable sessions
where participants share examples of how they’ve applied their “Leadership Learnings”
to real-world work situations. Coaching and feedback is provided to participants at
each roundtable session.
Emerging Leaders Academy
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1. Promoted? Now What? From Managing Yourself to Leading Others
§ Identify the characteristics that define a leader
§ Discuss the role of a leader compared to the role of a “doer”
§ Time Management Essentials
§ Mindful Delegation (note: This is a shortened version of Workshop 2)
§ Effective Coaching and Feedback strategies (note: This is a shortened version of
Workshop 3)
2. Mindful Delegation
§ Identify the key questions to think through when delegating a task (Skill/Will/Learning)
§ Apply the right mode of management when supporting the individual in getting a
delegated task completed (Active/Coaching/Deputizing)
§ Practice delegation discussions using different modes of management
§ Discuss the role of motivation in delegation
§ Managing compliance issues
3. Effective Coaching and Feedback Strategies
§ Describe what motivates people (intrinsic/extrinsic)
§ Define your role in motivating others (reasons, barriers, examples of effective and
poorly delivered FB)
§ Delivering frequent and consistent feedback in a high performance culture
§ List the steps for providing meaningful recognition and constructive feedback
(Situation, Observation, Impact)
§ Discuss ways to ask for constructive feedback
§ Practice preparing for and conducting feedback conversations
4. Performance Reviews
(Note: it’s highly recommended this workshop be conducted along with Effective Coaching
& Feedback Strategies)
§ Elements of effective performance reviews
§ Preparing for a performance review
§ Conducting a performance review
§ Follow up strategies for successful implementation
5. Dealing with Difficult Client Situations
§ Describe the steps required to successfully address difficult client situations
§ Determining a customer’s value to the firm
§ Firing the lead customers - when and how
Emerging Leaders Academy
Core Curriculum
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6. Internal Conflict Resolution
§ What is conflict & what effect does it have in the workplace?
§ Types of conflict and how to recognize them
§ Knowing when to intervene
§ Develop a framework for addressing difficult internal situations
§ Conflict prevention
7. Building High Performance Teams
§ Identify the characteristics of a high performing team
§ Define the three dimensions of a high performing team
8. Generational Leadership
§ Who Am I? Defining the four generations at work today
§ What makes each generation tick
§ Leadership strategies to use with each generation
§ Putting yourself in someone else’s iPhone…an exercise in empathy
9. HR 101: What Every New Leader Needs to Know
§ The many functions of HR today
§ The leader’s role in human resource management
§ HR challenges facing today’s leaders
§ Managing risk
§ Types of discrimination, as defined by the law
§ Handling HR issues according to the law and your company’s policies
10.Sexual Harassment
§ Sexual harassment defined by the law
§ Examples of sexual harassment situations and how to recognize them
§ Its overall effect on the organization
§ Handling sexual harassment situations when they occur
§ Preventing sexual harassment within your team
11.Leveraging Drivers that Improve Profitability
§ Discuss the drivers of profitability (revenue, people, costs, quality)
§ Identify the levers that impact and influence the drivers
§ Recognizing revenue and cost-saving opportunities and engaging appropriate
colleagues for further investigation and pursuit
§ Practice applying key actions and behaviors to drive up profitability
12.Leadership Ethics
§ Defining what we mean by ethics (hint – it’s ambiguous)
§ Fostering an ethical work culture
§ Dealing with unethical behavior in the workplace
§ Activity: What Would You Do? (a “Scruples” game for emerging leaders)
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Emerging Leaders Academy
Elective Curriculum
These workshops can replace one of the “core” curriculum courses listed above.
Additional Leadership Topics
1. Thinking strategically
2. Managing different personalities
3. Inspiring and motivating others
Soft Skills Topics
1. Networking Essentials for the Well-Connected Professional
2. Conducting Effective Meetings
3. Building Your Professional Brand
4. Be a Thought Leader in Your Profession
5. Business Etiquette for Today's Professional
6. Proper Dress for Today’s Professional
7. Using Social Media to Get and Stay Connected in Business
8. Remembering Names
9. Body Language
10.Time Management Tools
11.Delivering Winning Presentations
