1. Quality & schools Kimmo Laitinen, Principal Hollola Upper Secondary School الجودة و المدارس
2. Quality in business الجودةفي مجال الأعمال التجارية Environmentalfrienly More sold products Better products Lowercosts أفضل من المنافسين Better than competitors Shareholdersvalue Customerssatisfaction Moreproductivity Process control
3. Quality in schools? الجودة في المدارس Happy students Better learning Payersvalue Better for all Better than before أفضل للجميع أفضلمن ذي قبل Lowercosts Lessdropouts Happy parents Environmentalfrienly Happy teachers Process control Start thinking from pupils