Kathy DeLauro has over 30 years of experience in communications, web design, photography, and project management. She is currently an Apple Support Specialist, where she promotes Apple products and provides customer support. Previously, she was the Manager of Communications and Web Design at the College of Central Florida & Appleton Museum of Art, where she redesigned their website and trained over 40 web developers. She also worked as a Business and Senior IT Analyst at Florida Power, Progress Energy (Duke Energy) developing communications and training over 40 site web administrators.

1. Kathy DeLauro
JOB EXPERIENCE
PROFESSIONAL PHOTOGRAPHER
New York City
1977–1981
CONTACT
EDUCATION
SKILLS
APPLE
Support Specialist
Aug. 2017–current
• Create energy and excitement around Apple products, providing
the right solutions and getting products into customers’ hands
• Provide a great experience showcasing hero products, accessories
and services through best-in-class merchandising
COLLEGE OF CENTRAL FLORIDA
& APPLETON MUSEUM OF ART
Manager of Communications and Web Design
2010–2017
• Website redesign to AA+ accessibility standard, mobile
responsiveness and information structure and legal documentation
• Create procedures, train and coordinate over 40 web developers
• Develop, design and buy digital and print media
• Studio and location photography supporting ads and catalogues
• Develop and analyze online forms for data collection
• Implement complete social media solutions and evaluation
FLORIDA POWER,
PROGRESS ENERGY (DUKE ENERGY)
Business and Senior IT Analyst
1996–2009
• Design infrastructure and hand-code first intranet for Crystal River
Nuclear Plant beginning in 1996 and later move to CMS
• Assess, design and implement avenues of communications such as
email, closed-circuit TV, performance review tables and more
• Joint Information Center (JIC) member supporting Nuclear
Emergency Preparedness
• Developed communications for management to convey corporate
ideals and goals such as Diversity, Human Performance, Safety and
Employee Recognition
• Train and coordinate over 40 site web administrators
• Develop and code daily internal employee communication email
THE WAY INTERNATIONAL
Photography Department Coordinator
1981–1987
• Studio and location photography supporting ads and catalogues
• Coordinate 12 photographers for yearly week-long event
352-634-2509
SCHOOL OF VISUAL ARTS
New York City
Illustration courses
NEW YORK INSTITUTE
OF TECHNOLOGY
Old Westbury, New York
Fine Arts
WEB
• AA+ Accessibility Standard
• CMS, CSS & HTML
• Digital Media Analytics
• Google Analytics
• UD/UX Design
PROFESSIONAL
• Computer Based Training Analyst
• Conference Speaker
• Diversity Instructor
• iWorks & Microsoft Office Suite
• Project Management
COMMUNICATIONS
• Proofreading (AP Style)
• Emergency Response
Communications
• Employee & Internal
Communications
• Public Relations
DESIGN & PHOTOGRAPHY
• Adobe InDesign
• Adobe Photoshop
• Creative Director
• Graphic Design
• Location & Studio Photographer
www.kathydelauro.com
kathydelauro@gmail.com