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KRISTIN	
  ENGARD	
  
                                                                            kristin.engard@gmail.com	
  
                                                                                   +1	
  919	
  278	
  7735	
  
                                                                               kristinengard	
  (skype)	
  
                                                                                                 	
  
	
  
                                                                                 	
  
Extensive	
   experience	
   driving	
   strategic	
   growth	
   and	
   market	
   visibility	
   for	
   global	
   clients,	
   through	
   the	
   development	
   and	
  
delivery	
   of	
   integrated	
   media	
   and	
   communications	
   solutions.	
   	
   Broad	
   and	
   deep	
   experience	
   in	
   financial,	
   technology	
   and	
  
consumer	
  sectors	
  and	
  across	
  multiple	
  geographies	
  including	
  Europe,	
  North	
  America,	
  Latin	
  America	
  and	
  Asia.	
  	
  
	
  
Proven	
  success	
  record	
  in:	
  
      Increasing	
  visibility	
  and	
  profitability	
  of	
  brands	
  and	
  their	
  marketing	
  /	
  media	
  campaigns.	
  	
  
      Distilling	
  consumer	
  insights	
  into	
  impactful	
  ideas	
  that	
  drive	
  innovative	
  solutions.	
  
      Motivating	
  and	
  training	
  staff	
  across	
  multiple	
  disciplines	
  to	
  peak	
  performance	
  levels.	
  
      Leveraging	
  advanced	
  analytical	
  and	
  problem-­‐solving	
  skills	
  to	
  address	
  business,	
  operational	
  and	
  relationship	
  
             issues.	
  	
  
                                                                                 	
  
                                                                  CORE	
  COMPETENCIES	
  

       •	
  Communication	
  Architecture	
                            •	
  Traditional	
  /	
  Digital	
  /	
  Social	
  Media	
             •	
  Relationship	
  Building	
  
       •	
  Consumer	
  Insights	
  	
  	
  	
     	
                  •	
  Competitive/Strategic	
  Planning	
   	
                          •	
  Budgeting/	
  Forecasting	
  	
  	
  
       •	
  New	
  Business	
  Development	
  	
   	
                  •	
  Branded	
  Content	
                   	
          	
             •	
  Sponsorship	
  /	
  Promotion	
  
	
  
                                                                                  	
  
                                                                                  	
  
                                                               HIGHLIGHTED	
  CAREER	
  ACHIEVEMENTS	
  
       	
  
       •      Revenue	
  Generation	
  –	
  Tripled	
  office	
  billings	
  with	
  new	
  business	
  wins	
  totaling	
  over	
  us$100	
  million	
  
       •      Award–Winning	
  Solutions	
  –	
  China	
  Effies,	
  Advertising	
  and	
  Marketing	
  Effectiveness	
  Awards,	
  WPP	
  Partnership	
  
              Award,	
  American	
  Express’	
  Chairman	
  Award	
  for	
  Quality	
  (2	
  times),	
  “most	
  innovative”	
  rating	
  in	
  IPSOS	
  2008	
  
              Olympic	
  Study.	
  	
  
       •      Effective	
   Marketing	
   –	
   Achieved	
   97%	
   awareness	
   and	
   66%	
   increase	
   in	
   response	
   rates	
   for	
   American	
   Express’	
  
              Revitalized	
  Green	
  Card	
  launch	
  in	
  Brazil.	
  Helped	
  move	
  UPS	
  to	
  #2	
  in	
  brand	
  awareness	
  in	
  China,	
  resulting	
  in	
  a	
  47%	
  
              increase	
   in	
   business	
   billings.	
   	
   Exceeded	
  a	
   Microsoft	
   6-­‐month	
   digital	
   engagement	
   goal	
   by	
   140%	
   within	
   2	
   months	
  
              of	
  campaign	
  launch	
  	
  
       •      Team	
  building	
  –	
  Increased	
  quality	
  of	
  output	
  that	
  led	
  to	
  a	
  25%	
  increase	
  in	
  client-­‐agency	
  evaluation	
  scores.	
  	
  
              Improved	
  employee	
  morale	
  and	
  cohesiveness,	
  resulting	
  in	
  #1	
  ranking	
  in	
  2009	
  Employee	
  Evaluation.	
  	
  	
  


                                                                                              	
  
                                                                         PROFESSIONAL	
  EXPERIENCE	
  
                                                                                              	
  
UM,	
  Beijing,	
  China	
  	
  	
         	
         	
            	
            	
               	
       	
  	
  	
  	
  	
  	
  	
  	
  	
   	
       	
                2007	
  –	
  2010	
  	
  
General	
  Manager,	
  Beijing;	
  Head	
  of	
  Strategy	
  Planning,	
  China	
  
Managed	
  local	
  office	
  of	
  35	
  people	
  across	
  multiple	
  disciplines,	
  including	
  strategic	
  planning,	
  trading	
  and	
  digital.	
  	
  Led	
  teams	
  
responsible	
   for	
   the	
   local	
   execution	
   of	
   global	
   strategies,	
   which	
   resulted	
   in	
   award	
   winning	
   campaigns	
   and	
   revenue	
   growth	
  
for	
  clients,	
  including	
  Microsoft,	
  UPS,	
  Cathay	
  Pacific	
  Airlines	
  and	
  MasterCard.	
  	
  Identified	
  key	
  consumer	
  insights	
  and	
  wrote	
  
communication	
  strategies	
  that	
  contributed	
  to	
  the	
  winning	
  of	
  over	
  us$100	
  million	
  in	
  new	
  business.	
  	
  Thought	
  leader	
  and	
  
key	
  contact	
  to	
  regional	
  media	
  publications	
  for	
  opinions	
  and	
  analysis	
  regarding	
  critical	
  issues	
  facing	
  the	
  industry.	
  
	
  
	
  
MEDIACOM,	
  Singapore	
   	
                         	
            	
            	
               	
       	
                                   	
  	
   	
  2006	
  –	
  2007	
  
Kristin	
  Engard	
  
                                                                                                                                                                      Page	
  Two	
  
Senior	
  Managing	
  Partner	
  
Agency	
   lead	
   for	
   Nokia’s	
   Lifestyle	
   GBU,	
   driving	
   the	
   creation	
   and	
   delivery	
   of	
   integrated	
   media	
   and	
   communications	
  
solutions,	
  incorporating	
  all	
  touch	
  points	
  including	
  PR,	
  events,	
  sponsorships,	
  partnerships,	
  digital,	
  retail,	
  traditional	
  and	
  
non-­‐traditional	
   media.	
   	
   	
   Delivered	
   innovative	
  and	
   impactful	
   campaign	
   architectures	
   through	
   the	
   construction	
   of	
   multi-­‐
channel,	
   audience/lifestyle-­‐specific	
   solutions	
   that	
   ran	
   across	
   multiple	
   regions	
   (Europe,	
   Latin	
   America,	
   Middle	
   East,	
   Asia).	
  	
  
Strengthened	
  the	
  agency-­‐client	
  partnership	
  through	
  consistency,	
  strategic	
  insight	
  and	
  strong	
  relationship-­‐building	
  skills.	
  
	
  
	
  
MINDSHARE,	
  New	
  York,	
  NY	
                      	
         	
           	
           	
          	
             	
          1998	
  -­‐-­‐	
  2006	
  
Accelerated	
   though	
   the	
   ranks	
   based	
   on	
   proven	
   account	
   management,	
   team	
   leadership,	
   strategic	
   planning	
   and	
  
understanding	
  of	
  global	
  consumer	
  insights	
  and	
  cultures.	
  
	
  
Senior	
  Partner,	
  WW	
  Strategic	
  Planning	
  Director,	
  Lenovo	
  (2004-­‐2006)	
                             	
          	
                 	
  
     Appointed	
  as	
  the	
  WW	
  agency	
  leader	
  on	
  the	
  global	
  expansion	
  of	
  the	
  Chinese	
  electronics	
  manufacturer	
  after	
  their	
  
     purchase	
  of	
  IBM’s	
  PC	
  division.	
  	
  Developed	
  and	
  managed	
  execution	
  of	
  transition	
  plans,	
  marketing	
  communication	
  
     strategies	
  and	
  global	
  processes	
  and	
  systems	
  across	
  teams	
  in	
  40+	
  countries.	
  	
  
     	
  
Senior	
  Partner,	
  WW	
  Group	
  Planning	
  Director,	
  Cisco	
  Systems	
  (2002-­‐2004)	
  
     Established	
  and	
  led	
  a	
  new	
  global	
  account	
  within	
  the	
  agency,	
  building	
  teams	
  and	
  developing	
  global	
  processes	
  to	
  
     ensure	
  success	
  of	
  this	
  new	
  relationship.	
  	
  Developed	
  the	
  global	
  media	
  strategy	
  for	
  the	
  launch	
  of	
  the	
  new	
  advertising	
  
     campaign	
  and	
  ensured	
  successful	
  implementation	
  in	
  all	
  countries.	
  	
  This	
  initiative	
  won	
  the	
  WPP	
  Partnership	
  Award.	
  
	
  
Senior	
  Partner,	
  International	
  Group	
  Planning	
  Director,	
  American	
  Express	
  (1998-­‐2002)	
  
     Managed	
  the	
  development	
  of	
  media	
  strategies	
  and	
  contributed	
  to	
  the	
  creation	
  of	
  integrated	
  communications	
  plans	
  
     for	
  American	
  Express	
  in	
  21	
  international	
  markets	
  and	
  ensured	
  global	
  best	
  practices	
  were	
  implemented	
  consistently.	
  	
  	
  
     Participated	
  in	
  global	
  cross-­‐functional	
  leadership	
  teams	
  to	
  develop	
  global	
  communication	
  architectures	
  for	
  the	
  
     launch	
  of	
  the	
  Blue	
  card	
  and	
  revitalized	
  Green	
  card,	
  which	
  resulted	
  in	
  the	
  execution	
  of	
  ‘never-­‐been-­‐done	
  before’	
  
     marketing	
  solutions	
  in	
  multiple	
  countries.	
  	
  Built	
  visibility	
  for	
  the	
  American	
  Express	
  brand	
  through	
  the	
  creation	
  of	
  a	
  
     successful	
  strategy	
  that	
  resulted	
  in	
  non-­‐traditional	
  executions	
  that	
  set	
  standards	
  for	
  best	
  practice.	
  Managed	
  
     strategic	
  support	
  for	
  American	
  Express’	
  sport	
  and	
  entertainment	
  sponsorships	
  to	
  build	
  consistency	
  around	
  the	
  
     world.	
  
     	
  
Career	
  Note:	
  Additional	
  account	
  experience	
  includes	
  Cantel	
  /	
  AT&T	
  Mobile	
  at	
  Gee	
  Jeffrey	
  &	
  Partners	
  (1998);	
  Fruit	
  of	
  the	
  
Loom	
  at	
  Leo	
  Burnett	
  (1997-­‐1998);	
  Unilever,	
  Maybelline,	
  Johnson	
  &	
  Johnson	
  at	
  Ammirati	
  Puris	
  Lintas	
  (1992-­‐1997)	
  and	
  
Unilever,	
  American	
  Express,	
  Seagram’s	
  at	
  Ogilvy	
  &	
  Mather	
  (1989-­‐1992).	
  	
  Details	
  available	
  on	
  request	
  
	
  

       	
  
                                                                     EDUCATION	
  /	
  TRAINING	
  
                                                                                     	
  
                                                Bachelor	
  of	
  Arts	
  in	
  Communications,	
  Rutgers	
  University	
  
                                                      North	
  American	
  Training	
  Program	
  (Ogilvy)	
  
                                                                      Maestro	
  Training	
  (WPP)	
  
	
  

                                                                                               	
  
                                                                                 INTERESTS	
  /	
  SKILLS	
  
                                                                                               	
  
Interests	
  include	
  exploring	
  new	
  cultures	
  and	
  lifestyles	
  through	
  travel,	
  expanding	
  my	
  horizons	
  through	
  books	
  and	
  
websites	
  and	
  learning	
  to	
  be	
  a	
  ‘pack	
  leader’	
  to	
  my	
  one-­‐year-­‐old	
  Samoyed.	
  	
  Volunteer	
  work	
  is	
  important	
  and	
  has	
  included	
  
projects	
  from	
  9/11	
  disaster	
  relief	
  to	
  literacy	
  programs	
  for	
  at-­‐risk	
  children	
  and	
  helping	
  animals	
  at	
  rescue	
  shelters.	
  	
  	
  
Language	
  skills	
  include	
  a	
  basic	
  knowledge	
  of	
  Mandarin	
  and	
  Spanish	
  and	
  an	
  intermediate	
  knowledge	
  of	
  French	
  (was	
  
bilingual	
  as	
  a	
  child	
  growing	
  up	
  in	
  Quebec).	
  

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Kristin engard CV

  • 1. KRISTIN  ENGARD   kristin.engard@gmail.com   +1  919  278  7735   kristinengard  (skype)         Extensive   experience   driving   strategic   growth   and   market   visibility   for   global   clients,   through   the   development   and   delivery   of   integrated   media   and   communications   solutions.     Broad   and   deep   experience   in   financial,   technology   and   consumer  sectors  and  across  multiple  geographies  including  Europe,  North  America,  Latin  America  and  Asia.       Proven  success  record  in:    Increasing  visibility  and  profitability  of  brands  and  their  marketing  /  media  campaigns.      Distilling  consumer  insights  into  impactful  ideas  that  drive  innovative  solutions.    Motivating  and  training  staff  across  multiple  disciplines  to  peak  performance  levels.    Leveraging  advanced  analytical  and  problem-­‐solving  skills  to  address  business,  operational  and  relationship   issues.       CORE  COMPETENCIES   •  Communication  Architecture   •  Traditional  /  Digital  /  Social  Media   •  Relationship  Building   •  Consumer  Insights           •  Competitive/Strategic  Planning     •  Budgeting/  Forecasting       •  New  Business  Development       •  Branded  Content       •  Sponsorship  /  Promotion         HIGHLIGHTED  CAREER  ACHIEVEMENTS     • Revenue  Generation  –  Tripled  office  billings  with  new  business  wins  totaling  over  us$100  million   • Award–Winning  Solutions  –  China  Effies,  Advertising  and  Marketing  Effectiveness  Awards,  WPP  Partnership   Award,  American  Express’  Chairman  Award  for  Quality  (2  times),  “most  innovative”  rating  in  IPSOS  2008   Olympic  Study.     • Effective   Marketing   –   Achieved   97%   awareness   and   66%   increase   in   response   rates   for   American   Express’   Revitalized  Green  Card  launch  in  Brazil.  Helped  move  UPS  to  #2  in  brand  awareness  in  China,  resulting  in  a  47%   increase   in   business   billings.     Exceeded  a   Microsoft   6-­‐month   digital   engagement   goal   by   140%   within   2   months   of  campaign  launch     • Team  building  –  Increased  quality  of  output  that  led  to  a  25%  increase  in  client-­‐agency  evaluation  scores.     Improved  employee  morale  and  cohesiveness,  resulting  in  #1  ranking  in  2009  Employee  Evaluation.         PROFESSIONAL  EXPERIENCE     UM,  Beijing,  China                                       2007  –  2010     General  Manager,  Beijing;  Head  of  Strategy  Planning,  China   Managed  local  office  of  35  people  across  multiple  disciplines,  including  strategic  planning,  trading  and  digital.    Led  teams   responsible   for   the   local   execution   of   global   strategies,   which   resulted   in   award   winning   campaigns   and   revenue   growth   for  clients,  including  Microsoft,  UPS,  Cathay  Pacific  Airlines  and  MasterCard.    Identified  key  consumer  insights  and  wrote   communication  strategies  that  contributed  to  the  winning  of  over  us$100  million  in  new  business.    Thought  leader  and   key  contact  to  regional  media  publications  for  opinions  and  analysis  regarding  critical  issues  facing  the  industry.       MEDIACOM,  Singapore                    2006  –  2007  
  • 2. Kristin  Engard   Page  Two   Senior  Managing  Partner   Agency   lead   for   Nokia’s   Lifestyle   GBU,   driving   the   creation   and   delivery   of   integrated   media   and   communications   solutions,  incorporating  all  touch  points  including  PR,  events,  sponsorships,  partnerships,  digital,  retail,  traditional  and   non-­‐traditional   media.       Delivered   innovative  and   impactful   campaign   architectures   through   the   construction   of   multi-­‐ channel,   audience/lifestyle-­‐specific   solutions   that   ran   across   multiple   regions   (Europe,   Latin   America,   Middle   East,   Asia).     Strengthened  the  agency-­‐client  partnership  through  consistency,  strategic  insight  and  strong  relationship-­‐building  skills.       MINDSHARE,  New  York,  NY               1998  -­‐-­‐  2006   Accelerated   though   the   ranks   based   on   proven   account   management,   team   leadership,   strategic   planning   and   understanding  of  global  consumer  insights  and  cultures.     Senior  Partner,  WW  Strategic  Planning  Director,  Lenovo  (2004-­‐2006)         Appointed  as  the  WW  agency  leader  on  the  global  expansion  of  the  Chinese  electronics  manufacturer  after  their   purchase  of  IBM’s  PC  division.    Developed  and  managed  execution  of  transition  plans,  marketing  communication   strategies  and  global  processes  and  systems  across  teams  in  40+  countries.       Senior  Partner,  WW  Group  Planning  Director,  Cisco  Systems  (2002-­‐2004)   Established  and  led  a  new  global  account  within  the  agency,  building  teams  and  developing  global  processes  to   ensure  success  of  this  new  relationship.    Developed  the  global  media  strategy  for  the  launch  of  the  new  advertising   campaign  and  ensured  successful  implementation  in  all  countries.    This  initiative  won  the  WPP  Partnership  Award.     Senior  Partner,  International  Group  Planning  Director,  American  Express  (1998-­‐2002)   Managed  the  development  of  media  strategies  and  contributed  to  the  creation  of  integrated  communications  plans   for  American  Express  in  21  international  markets  and  ensured  global  best  practices  were  implemented  consistently.       Participated  in  global  cross-­‐functional  leadership  teams  to  develop  global  communication  architectures  for  the   launch  of  the  Blue  card  and  revitalized  Green  card,  which  resulted  in  the  execution  of  ‘never-­‐been-­‐done  before’   marketing  solutions  in  multiple  countries.    Built  visibility  for  the  American  Express  brand  through  the  creation  of  a   successful  strategy  that  resulted  in  non-­‐traditional  executions  that  set  standards  for  best  practice.  Managed   strategic  support  for  American  Express’  sport  and  entertainment  sponsorships  to  build  consistency  around  the   world.     Career  Note:  Additional  account  experience  includes  Cantel  /  AT&T  Mobile  at  Gee  Jeffrey  &  Partners  (1998);  Fruit  of  the   Loom  at  Leo  Burnett  (1997-­‐1998);  Unilever,  Maybelline,  Johnson  &  Johnson  at  Ammirati  Puris  Lintas  (1992-­‐1997)  and   Unilever,  American  Express,  Seagram’s  at  Ogilvy  &  Mather  (1989-­‐1992).    Details  available  on  request       EDUCATION  /  TRAINING     Bachelor  of  Arts  in  Communications,  Rutgers  University   North  American  Training  Program  (Ogilvy)   Maestro  Training  (WPP)       INTERESTS  /  SKILLS     Interests  include  exploring  new  cultures  and  lifestyles  through  travel,  expanding  my  horizons  through  books  and   websites  and  learning  to  be  a  ‘pack  leader’  to  my  one-­‐year-­‐old  Samoyed.    Volunteer  work  is  important  and  has  included   projects  from  9/11  disaster  relief  to  literacy  programs  for  at-­‐risk  children  and  helping  animals  at  rescue  shelters.       Language  skills  include  a  basic  knowledge  of  Mandarin  and  Spanish  and  an  intermediate  knowledge  of  French  (was   bilingual  as  a  child  growing  up  in  Quebec).