1. Kelley Ogden
510 E. 9th St, Auburn Indiana 46706 / fremont_600@yahoo.com / 260-908-2185
ACCOUNT COORDINATOR / CRST LOGISTICS | DECEMBER 2015 - PRESENT
· Work with account reps from stores to make sure the product gets delivered once it is received at our warehouse
· Help customers track their purchases
· Make sure that the warehouse schedules the deliveries in a timely manner
· Notify store if there are any issues with delivery or product
· Make sure proper documentation is in notes
· Make sure charges are correct for services rendered
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DISPATCH - PLANNER / SWING SHIFT AS NEEDED | TRIPLE CROWN SERVICES | APRIL 2006 TO NOVEMBER 2015
· Dispatching drivers to deliver and pick up loads according to customer appointment times.
· Maintain clear lines of communication with drivers to ensure timely operation.
· Maximizing loaded ratio and minimizing empty miles.
· Serve as the communications link between drivers and customer service should any problems arise.
· Monitor driver revenue tomake sure they are meeting the revenue expectations agreed upon in their contract.
· Planning/routing drivers on freight runs.
· Serve as a swing shift “floater”,enabling me to effectively adapt to any terminal environment I am assigned to.
· Ensuring clear, concise documentation via email, audit trail comments, and shift notes.
PERSONAL NANNY FOR 2 CHILDREN | MAY 2005 -APRIL 2006
· Client’s children were a newborn infant and a 3 year old.
· Follow parents’ prescribed schedule for daily activities.
· Plan fun,engaging activities for the children to take part in.
· Supervision of children in private and publicenvironments alike.
FLOOR WORK GUARDIAN INDUSTRIES | JUNE 1997 - MAY 2005
· Packed windows as they came off the assembly lines.
· Cleaning, upkeep,and maintenance on oven presses and assembly line.
· Obtained certification for fork truck operation, both standing and sitting configurations.
· Quality control: conducted spot checks on glass to make sure that it met safety and parameters outlined by the
customer.
· Operation of drilling press.
FRONT DESK RECEPTIONIST FOR EYE DR. OFFICE | MAY 1996 – JUNE 1997
· Greeted patients as they came in
· Answered phones
· Scheduled appointments
· Kept files up to date
· Checked patients in and out
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Education
HIGH SCHOOL GRADUATE / SNIDER HIGH SCHOOL / 1981
REALESTATES LICENSE / TROYER SCHOOL OF REAL ESTATE / 2004
Volunteer Work
· 2 years working with elementary student at my church
· 3 years working “ DAY OF CARING “ for the United Way
· Currently helping with” BOOBS” fund raisers for Breast Cancer Patients