8. A fancy way to
describe the zillions
of conversations
people are having
online 24/7.
vintage social media
9.
10.
11.
12. 60/30/1
0
The Social Media Content Mix
Ratio
Sharing other
peoples
contents and
posts
Sharing content that
you created (blogs,
white papers, case
studies)
Sharing content
with calls to action
CURATE
D
OWNED PROMOTION
AL
18. Buyers, both B2C and B2B, use
social media to help make
purchasing decisions.
Source: Q3 2016 Sprout Social Index
19.
20. EDUCATE
Answers to frequently asked questions
related to your industry
Top tips and strategies
How-to articles
Trends in your industry
Information about hours, permits or
emergency situations
21. ENTERTAIN
Pictures of your office, products
and/or employees to give people a
"behind-the-scenes" look at your
business
Photos and videos from company
parties or community events you
attend
Motivational quotes, quotes related to
your industry, and appropriate humor
Contests or surveys to get your
followers engaged
22. ELEVATE
Highlight a current sale or
promotion you're running
Link to one of your
products/services
Share testimonials of happy
customers
Announce new offerings, or other
business news
43. TYPES OF SOCIAL
MEDIA AUTOMATION
TOOLS
Content curation
Publishing platforms
Listening tools
Social selling aids
Community engagement
Customer service
Promotional initiatives