2. All people should be treated with respect and dignity
regardless of social status, race, religion, culture, age,
socio-economic level, sex and national origin.
Every person should model and reinforce essentially
democratic character and humanistic approach.
Think about how it feels to be different by remembering
times when you were in the minority. Examine how you
felt.
Valuing diversity provides strength and a positive advantage
for organizations.
Avoid stereotyping groups or individual.
3. o Increase in workforce creativity
o Broader range of knowledge and skills
o Better decision based on different
perspectives
o Better services provided to diverse
populations
o Ability to recruit excellent talent from the
entire labor
4. STEP 1: TALK IT OUT!
Silence results in emotional wear and tear on everyone. At the
same time, it prevents any possibility of solving problem. The
silent treatment is a negative treatment; anyone can be
negative. Use the positive approach and talk it out.
5. o WHERE: Talk it out in private so that all parties
can communicate in an uncensored and honest
way. Unless the truth is known, a problem will
never be resolved.
o WHEN: Talk it out when people are fresh.
Otherwise, they won’t be able to think clearly,
much less express themselves clearly.
o HOW: Be sure every word spoken passes three
important tests- is it true, is it necessary, is it kind?
6. STEP 2: BE UNDERSTANDING…
Look at things from other person’s view. As an old saying
goes, “You cant understand another person until you walked a
miles in his shoes.” Empathy can go a long way toward
promoting understanding. Also, try to understand the forces-
past and present- in another’s life that may have influenced
and helped shape his or her personality.
7. STEP 3: BE FLEXIBLE…
Be willing to compromise. If people are frozen in different
styles or points of view, no amount of talking will result in
good relations. Remember, everyone must be flexible. If only
one party is always the one to compromise, a sense of fairness
is violated and the relationship will ultimately deteriorate.
People may stay in a relationship physically but leave it
emotionally.
8. STEP 4: BE TOLERANT…
Recognize the differences in personality are unavoidable, that
few people live or work with their identical twin, and that
tolerant of different personality is necessary if communication,
teamwork, and one-team attitude are to be achieved.