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Genpact Supply Chain Decision Services
SUPPLY CHAIN DECISION SERVICES




                                 Optimizing cost-to-serve through better analytics in
                                 demand planning, sourcing and logistics
                                 Increased supply chain complexity (global footprints, reduced                 These issues are faced by companies with large asset base (inventory,
                                 response times, cost and demand volatility, complex supplier landscape,       transportation, facilities, etc) and high working capital tied up in
                                 inefficient fleet management) puts pressure on key financial metrics e.g.     operations. Industries like Hi-tech, Oil & Gas (upstream), Chemicals,
                                 cost of procured goods, logistics and manufacturing; working capital          Pharma,	Consumer	Products,	Equipment	and	Discrete	manufacturing,
                                 and cash flow. The consequence is higher risk of supply chain and             Logistics/warehousing/distribution	are	affected	more	than	others.
                                 related financials.

                                                                              KEY SUPPLY CHAIN CHALLENGES IN MAJOR INDUSTRIES



                                                                 •		 Emerging	market	infrastructure	investments	and	shifting	consumer	demographics	alter	demand	patterns.
                                     Heavy Equipments            •		 Must	improve	their	ability	to	sense	demand,	collaborate	internally	and	externally,	and	build	a	supply	network	to	
                                                                     improve agility


                                                                 •		 Lags	in	key	working	capital	measures e.g. inventory, receivables and payables, partially due to traditional no
                                           Pharma                    stock-out philosophy, product expiry complexity and current pressure on sourcing costs
                                                                 •		 Improve	the	ability	to	manage	multiple	suppliers	to	maintain	appropriate	stock	levels



                                                                 •		 Must	improve	the	sales	and	operations	planning	process,	with	an	integrated	planning	solution	to	link	orders,	
                                          Chemical                   forecasts, inventory, production and procurement
                                                                 •		 Develop	strategies	that	support	business	models	in	the	face	of	increased	uncertainty	and	complexity



                                 Traditional methods and processes can no longer address these challenges and deliver results. For insight into their supply chain costs and ways to
                                 improve margins, companies need powerful analytics.

                                 GENPACT’S SUPPLY CHAIN DECISION SERVICES
                                 Genpact’s Supply Chain Decision services offers analytical tools and integrated decision making processes to cope with demand variability, counter
                                 uncertainties, predict risk and defend profits. The solution provides services and focused technology to enable CXOs to achieve cost visibility and
                                 optimization through:
                                 •	 Demand	and	Inventory	analytics
                                 •	 Sourcing	analytics
                                 •	 Logistics	analytics
SUPPLY CHAIN DECISION SERVICES
SUPPLY CHAIN DECISION SERVICES




                                           Demand & Inventory Analytics                                      Sourcing Analytics                                         Logistics Analytics


                                    •		   Performance	measurement	and	reporting                 •		   Sourcing	strategy	support                            •		 Network	optimization
                                    •	    Multi-criteria	inventory	classification               •	    Supplier	selection	support                           •	 Carrier	sourcing	analytics
                                    •		   Demand	forecasting                                    •		   Commercials	support                                  •		 Freight	lane	analytics
                                    •		   Service	level	optimization                            •		   Sample	product	development
                                    •		   Obsolescence	visibility                               •		   Supplier	performance	management




                                 Supply Chain Decision Services can help achieve:                                        Genpact operates a cost-effective, scalable global offshore delivery
                                 •	 10-15%	cost reduction with effective sourcing and logistics planning                 model,	ensures	a	targeted	approach	(e.g.	significant	revenue	categories/
                                 •	 10-15%	reduction in working capital through inventory reduction                      geographies, at-risk products etc.) and utilizes customized proprietary
                                    and corresponding turns improvement                                                  tools	(e.g.	Inventory	Optimizer)	and	methodologies.	We	also	leverage	
                                 •	 Higher	customer service levels through better forecasting and                        and augment client’s existing resources and tools. Our technology
                                 	 product	availability,	20-30%	improvement	in	forecast accuracy                         solutions can be onpremise or cloud based, and mobile enabled where
                                 •	 Up	to	10%	transportation cost savings                                                appropriate.


                                                                    SUPPLY CHAIN DECISION SERVICES - SPECIFIC BENEFITS FOR MAJOR STAKEHOLDERS


                                                Chief Financial Officer                                  Chief Purchasing Officer                                  Head of Supply Chain


                                    •		 Better	control	of	total	cost-to-serve	                 •		 Supply	risk	mitigation	and	improved	                 •		 Pro-active	identification	of	challenges	to	
                                    •		 Improved	cash	flow	through	working	                        sourcing performance                                     avoid impact on customer service
                                        capital optimization                                   •		 Objective	price	negotiations	using			                •		 Up-to-date	monitoring	of	supply	chain	
                                    •		 Visibility	and	categorization	of	spend	                    should-cost model                                        performance
                                        across organization                                    •		 “Right-sizing”	of	supply	base	and	lowest	            •		 Better	visibility	on	key	supply	chain	metrics	
                                                                                                   cost	country	(LCC)	sourcing	program	                     e.g. cash conversion cycle (CCC)
                                                                                                   management                                           •		 Enable	proactive	planning	for	varying	
                                                                                               •		 Better	visibility	on	potential	supplier	risk             customer demand patterns
                                                                                               •		 Better	cost	deflation	opportunities




                                 About Genpact

                                 Genpact,	formerly	part	of	GE	Capital,	is	now	a	solid	public	company.	We	have	49,000	
                                 employees	globally,	serving	400	clients	from	35	service	centers	in	14	countries.	
                                 Genpact’s deep, Six Sigma-based process expertise and focused IT have made us an
                                 industry	leader	in	analytics,	with	over	3,600	analytics	professionals,	90%	of	whom	
                                 have advanced degrees in statistics, operations research, business management,
                                 and	economics.	We	have	expertise	in	targeted	supply	chain	analytics	across	multiple	
                                                                                                                         Please contact us for more information on how to improve supply chain efficiency at
                                 industries.
                                                                                                                         supplychain.analytics@genpact.com
                                 For more information, visit: www.genpact.com
                                                                                                                         Please	visit	our	website	at	www.genpact.com/home/our-services/solutions-we-offer/
                                 Copyright	©	Genpact	2011.	All	Rights	Reserved.	                                         analytics/scds.aspx

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Supply Chain Analytics- Genpact's Supply Chain Decision Services

  • 1. Genpact Supply Chain Decision Services SUPPLY CHAIN DECISION SERVICES Optimizing cost-to-serve through better analytics in demand planning, sourcing and logistics Increased supply chain complexity (global footprints, reduced These issues are faced by companies with large asset base (inventory, response times, cost and demand volatility, complex supplier landscape, transportation, facilities, etc) and high working capital tied up in inefficient fleet management) puts pressure on key financial metrics e.g. operations. Industries like Hi-tech, Oil & Gas (upstream), Chemicals, cost of procured goods, logistics and manufacturing; working capital Pharma, Consumer Products, Equipment and Discrete manufacturing, and cash flow. The consequence is higher risk of supply chain and Logistics/warehousing/distribution are affected more than others. related financials. KEY SUPPLY CHAIN CHALLENGES IN MAJOR INDUSTRIES • Emerging market infrastructure investments and shifting consumer demographics alter demand patterns. Heavy Equipments • Must improve their ability to sense demand, collaborate internally and externally, and build a supply network to improve agility • Lags in key working capital measures e.g. inventory, receivables and payables, partially due to traditional no Pharma stock-out philosophy, product expiry complexity and current pressure on sourcing costs • Improve the ability to manage multiple suppliers to maintain appropriate stock levels • Must improve the sales and operations planning process, with an integrated planning solution to link orders, Chemical forecasts, inventory, production and procurement • Develop strategies that support business models in the face of increased uncertainty and complexity Traditional methods and processes can no longer address these challenges and deliver results. For insight into their supply chain costs and ways to improve margins, companies need powerful analytics. GENPACT’S SUPPLY CHAIN DECISION SERVICES Genpact’s Supply Chain Decision services offers analytical tools and integrated decision making processes to cope with demand variability, counter uncertainties, predict risk and defend profits. The solution provides services and focused technology to enable CXOs to achieve cost visibility and optimization through: • Demand and Inventory analytics • Sourcing analytics • Logistics analytics
  • 2. SUPPLY CHAIN DECISION SERVICES SUPPLY CHAIN DECISION SERVICES Demand & Inventory Analytics Sourcing Analytics Logistics Analytics • Performance measurement and reporting • Sourcing strategy support • Network optimization • Multi-criteria inventory classification • Supplier selection support • Carrier sourcing analytics • Demand forecasting • Commercials support • Freight lane analytics • Service level optimization • Sample product development • Obsolescence visibility • Supplier performance management Supply Chain Decision Services can help achieve: Genpact operates a cost-effective, scalable global offshore delivery • 10-15% cost reduction with effective sourcing and logistics planning model, ensures a targeted approach (e.g. significant revenue categories/ • 10-15% reduction in working capital through inventory reduction geographies, at-risk products etc.) and utilizes customized proprietary and corresponding turns improvement tools (e.g. Inventory Optimizer) and methodologies. We also leverage • Higher customer service levels through better forecasting and and augment client’s existing resources and tools. Our technology product availability, 20-30% improvement in forecast accuracy solutions can be onpremise or cloud based, and mobile enabled where • Up to 10% transportation cost savings appropriate. SUPPLY CHAIN DECISION SERVICES - SPECIFIC BENEFITS FOR MAJOR STAKEHOLDERS Chief Financial Officer Chief Purchasing Officer Head of Supply Chain • Better control of total cost-to-serve • Supply risk mitigation and improved • Pro-active identification of challenges to • Improved cash flow through working sourcing performance avoid impact on customer service capital optimization • Objective price negotiations using • Up-to-date monitoring of supply chain • Visibility and categorization of spend should-cost model performance across organization • “Right-sizing” of supply base and lowest • Better visibility on key supply chain metrics cost country (LCC) sourcing program e.g. cash conversion cycle (CCC) management • Enable proactive planning for varying • Better visibility on potential supplier risk customer demand patterns • Better cost deflation opportunities About Genpact Genpact, formerly part of GE Capital, is now a solid public company. We have 49,000 employees globally, serving 400 clients from 35 service centers in 14 countries. Genpact’s deep, Six Sigma-based process expertise and focused IT have made us an industry leader in analytics, with over 3,600 analytics professionals, 90% of whom have advanced degrees in statistics, operations research, business management, and economics. We have expertise in targeted supply chain analytics across multiple Please contact us for more information on how to improve supply chain efficiency at industries. supplychain.analytics@genpact.com For more information, visit: www.genpact.com Please visit our website at www.genpact.com/home/our-services/solutions-we-offer/ Copyright © Genpact 2011. All Rights Reserved. analytics/scds.aspx