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By Jonathan P. Costa, Sr. 
Step up to the podium at a staff meeting and announce that the Board of Education and 
the Superintendent have decided that the district should embark on a comprehensive strategic 
planning and goal setting process. Watch carefully as most teacher eyes roll toward the ceiling 
and listen for the collective exasperate groan. While understandable given the effort needed to 
embark on such a process, this perspective is problematic because if done properly, strategic 
planning and effective goal setting really can change the course of your educational institution 
for the better. 
In the business world, where the singularity of the profit imperative helps provide a 
guiding focus, strategic planning is a proven strategy for getting ahead of the curve and 
repositioning the organization to ensure future competitiveness. This focus and realignment, 
the most important byproducts of good planning, are the critical foundational ingredients for 
any successful improvement process. 
So, if good planning is such a well recognized platform for positive change, why is 
success in this endeavor so rare in schools? For educators, I believe the problem begins with 
purpose setting. Because educational institutions have seen their roles in society expand so 
dramatically over the last 100 years, when we write missions and visions, the end product is 
often a generic, wide-open “do everything for everyone” statement. While befitting an 
organization that values inclusion, these statements unfortunately then lead to goals that are 
similarly inclusive and can be summarized as “it is our goal to improve everything for 
everyone all of the time.” 
When a staff tries to implement such overwhelming goals, they usually give a valiant 
effort in the plan’s enthusiastic aftermath, but they are soon consumed with coping with the 
complexity of trying to accomplish impossible tasks (Harvard Business Review, 1998). These 
well intentioned but wholly unrealistic plans soon collapse under their own weight. They are 
abandoned because everyone understands they cannot be accomplished even with double the 
available resources. 
1
Additionally, when an organization tries to do everything better, it usually ends up 
doing nothing as well as it would like. Universal plans with broadly stated goals designed to 
keep everyone happy are politically expedient but inevitably lead the planning process to an 
inglorious end. My experience with school planning suggests that it truly is as Peter Drucker 
famously stated it; “One goal is a goal, two goals are half a goal, and three goals are no goals at 
all.” 
This is far from a new idea. In the early 1900’s Wilfred Pareto wrote about his 20/80 
rule. Pareto observed that in almost every system he tracked, a few vital causes (20%) drove 
most of the results (80%) in that system. In other words, in a list of 5 potential planning goals, 
there is just one key goal would achieve 80% of the total available improvements. 
In a school setting, Mike Schmoker, completed an excellent synthesis of the educational 
applications of this issue in his book Results, presenting 5 major studies that all reached the 
same conclusion (page 61). As Schmoker sums it up, “our zeal to improve may lead to one of 
the gravest mistakes we can make: taking on more than we can manage.” Certainly, as the 
focus is divided, the inertia for change dissipates with the focus. 
To avoid this downfall, several area school districts have successfully been able to base 
their planning processes on just one clear and measurable goal aligned with a core student 
achievement competency. By anchoring the process to one specific student learning indicator 
the organization has a framework to unite all of the various competing interests that exist in 
the public school environment. 
This is admittedly an act of planning courage that requires a steadfast belief in the 
wisdom of “less is more.” Fortunately, there are enough examples of success using this 
approach to demonstrate its incontrovertible success. The previously mentioned Results from 
Mike Schmoker tells the story of dozens of districts that created enormous gains in student 
performance by focusing their efforts on a single critical area of measurable and observable 
skill achievement. 
In his book Making the Grade, Harvard’s Tony Wagner profiles the astonishing 
improvements made by PS 198 in New York City’s 2nd District. Led by Anthony Alverado, 
inner-city PS 198 moved from 13th in the region for literacy achievement to 2nd, trailing only a 
2
suburban community for the highest ranking. The change came as a result of a five year 
commitment to one literacy goal. Essentially every improvement resource, every piece of data, 
all professional development and teacher conversations for that entire time period were 
focused on that one topic (Wanger, pg. 142). 
Many in the business world have shown similar results in their fields with identical 
approaches. Two of the best selling management books of the last 25 years, The Goal by 
Eliyahu Goldratt and From Good to Great by Jim Collins, both spend chapters exploring the 
phenomenon of increased performance based on a laser like focus on a single area of 
measurable improvement. As Collins observed; “The good-to-great companies understood 
that doing what you are good at will only make you good; focusing on what you can [one 
thing] potentially do better than any other organization is the only path to greatness.” (Collins, 
pg. 100). 
Even in the face of this overwhelming evidence from both the business and education 
communities that this strategy works, picking just one achievement goal can seem like 
jumping out of a plane without a parachute. And truthfully, there is some risk. If the wrong 
goal is chosen, one without the necessary importance, the one goal experiment will certainly 
end badly. 
But if the selection is an area of such weight that no teacher can plausibly believe that 
they are exempt from applying the selected skill in their own classrooms, than this strategy 
will work. There are not many skills that rise to this level of importance. Comprehension, 
written expression, critical thinking, and problem solving are all examples of key skill sets that 
fit this description and that should be present in all content areas. With skills like these, if 
districts can help their students master and apply them, they will, and can, be successful in 
most any endeavor. 
The importance of measurement of student achievement being the centerpiece of the 
“one goal strategy” cannot be overstated. The research by those who have written about this 
topic, Schmoker, Wagner, and others all agree that if the goal that is selected cannot be 
measured, it will not drive improvement. Anytime a school allows success to be determined 
by what adults do and not by observable student achievement, there simply is not the needed 
3
leverage to push the change process along. It is the data representing student performance 
that allows for the accountability and continuous improvement of learning that is the point of 
the process to begin with. 
This does present a unique data challenge. While external assessments like state tests 
are reliable, they often are not completely aligned with the stated goal and are never timely 
enough to help districts with strategic decision making. Using only state test data is like 
driving through the rear-view mirror. However, because comprehensive and reliable local 
skill assessment data is a new challenge for many, much of the early work in an effort like this 
needs to be dedicated to collecting or creating the assessment data base needed upon which to 
make good systemic improvement decisions. 
In Avon, Connecticut where the goal is critical thinking, the district has embarked on an 
effort to build an evidence profile or “dashboard” so that staff and the Board of Education 
have a common performance language to discuss the success of their improvement efforts. In 
Regional District #10, the focus is analysis, evaluation and taking a critical stance a similar 
assessment project is underway. In my own district of Litchfield, Connecticut we have 
committed to one district-wide comprehension goal and have started the process of aligning 
our K-12 assessment standards and practices so we all have a common understanding of what 
student success will look like throughout our system. 
Focusing in this manner does not mean that all the other work of the district stops. The 
point is that the improvement energy and resources are exclusively focused on the goal while 
the day to day operations and functions continue. People throughout the system still have 
their jobs and their individual responsibilities to program specific outcomes, but when it 
comes to a district focus, they all have contributions and accountability for results in this one 
area in common. They are not all doing everything the same, but they are having at least one 
similar conversation. 
This unified, one results-oriented goal approach leads to an important long-term 
organizational benefit; the creation of a more stable system of school improvement. When 
plans for improvement are based on adult focused strategies, they are almost always 
transitory. Remember Madeline Hunter, MBO, or any number of other “next great things?” 
4
Schools have long suffered from a “flavor of the month” strategy approach. The improvement 
cynicism it creates (“just wait long-enough, and we will outlast it”) is the driving factor behind 
the eye roll I mentioned at the start of this article. 
Basing long-term planning on strategies is like having a comet at the center of your 
school improvement universe. It shines brightly and gets everyone excited for a few weeks 
but then the comet is off to other parts of the galaxy and everyone is left behind, waiting for 
the next fast-moving school-improvement satellite. 
Critical skill goals are different because they have mass and staying power. Can anyone 
imagine a time when the ability to make good decisions based on provided information will 
not have relevance to a student’s future success? Goals with mass have the ability to hold the 
various objects in the school universe in their orbit (teacher evaluation, curriculum, 
professional development), in essence keeping them stable and working together for years so 
that the improvement efforts can have an impact over time. Schools here in the region that 
have committed are already seeing organizational benefits that they are sure will translate into 
improved student performance. 
In Hampden-Wilbraham Massachusetts, former Connecticut superintendent Dr. Paul 
Gagliarducci spoke of his district’s singular writing goal in his opening remarks to the staff 
this year. “This is an exciting time for us because we have the opportunity to work together as 
a PreK-12 unit toward this very important [writing] goal. As we go through this process we 
continue to improve the overall culture of HWRSD. Our collegiality, support, and 
understanding of one another are critical to our writing success and beyond.” 
Superintendent of the Avon Public Schools in Avon, Connecticut, Dr. Richard Kisiel, 
sees his district’s commitment to a higher-order thinking goal in a similar light. “A single 
achievement goal keeps the organization focused on priorities. A clear and singular focus will 
keep all members of the organizations energized and working toward one common purpose.” 
The question is not whether or not focus on a single goal will help to anchor a 
successful performance improvement and planning process. It will. The real issue is whether 
or not your district has the wherewithal to actually commit to it and to carry it through to its 
5
logical conclusion. Doing so will take constancy of purpose, dedication to the goal over the 
long-term, and the ability to focus the conversation indefinitely on one improvement topic. 
Leaders who have done it speak of the difficulty of the task and the huge collective 
effort required to maintain the momentum of the change process. There is no doubt, that the 
one goal approach has great potential for improving student learning but is also tremendously 
hard work that must be attended to for an extended period of time. This relationship between 
effort and success should not come as a surprise. Have you ever known anything of value that 
did not require a similar commitment? 
Jonathan P. Costa, Sr. is the former Vice Chair of the Litchfield Board of Education in Litchfield, 
Connecticut and was a self-employed education consultant for 10 years. He currently is the Director of 
School/Program Services for the EDUCATION CONNECTION, the regional educational service 
center of northwestern Connecticut. 
Resources: 
Collins, Jim, (2001). Good to Great. New York, New York; HarperCollins Publishers Inc.. 
Cox, Jeff and Goldgratt, Eliyahu M., (1984) The Goal. Great Barrington, 
Massachusetts; North River Press. 
Hall, Gene E. and Hord, Shirley M. (2001) Implementing Change. Needham Heights, 
Massachusetts; Allyn and Bacon,. 
Harvard Business Review on Change. (July, 1998) Boston, MA: Harvard Business School Press. 
Schmoker, Mike, (1996) Results. Alexandria, Virginia; ASCD. 
Wagner, Tony, (2002). Making the Grade. New York, New York; RoutledgeFalmer. 
6
logical conclusion. Doing so will take constancy of purpose, dedication to the goal over the 
long-term, and the ability to focus the conversation indefinitely on one improvement topic. 
Leaders who have done it speak of the difficulty of the task and the huge collective 
effort required to maintain the momentum of the change process. There is no doubt, that the 
one goal approach has great potential for improving student learning but is also tremendously 
hard work that must be attended to for an extended period of time. This relationship between 
effort and success should not come as a surprise. Have you ever known anything of value that 
did not require a similar commitment? 
Jonathan P. Costa, Sr. is the former Vice Chair of the Litchfield Board of Education in Litchfield, 
Connecticut and was a self-employed education consultant for 10 years. He currently is the Director of 
School/Program Services for the EDUCATION CONNECTION, the regional educational service 
center of northwestern Connecticut. 
Resources: 
Collins, Jim, (2001). Good to Great. New York, New York; HarperCollins Publishers Inc.. 
Cox, Jeff and Goldgratt, Eliyahu M., (1984) The Goal. Great Barrington, 
Massachusetts; North River Press. 
Hall, Gene E. and Hord, Shirley M. (2001) Implementing Change. Needham Heights, 
Massachusetts; Allyn and Bacon,. 
Harvard Business Review on Change. (July, 1998) Boston, MA: Harvard Business School Press. 
Schmoker, Mike, (1996) Results. Alexandria, Virginia; ASCD. 
Wagner, Tony, (2002). Making the Grade. New York, New York; RoutledgeFalmer. 
6

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One goal article

  • 1. By Jonathan P. Costa, Sr. Step up to the podium at a staff meeting and announce that the Board of Education and the Superintendent have decided that the district should embark on a comprehensive strategic planning and goal setting process. Watch carefully as most teacher eyes roll toward the ceiling and listen for the collective exasperate groan. While understandable given the effort needed to embark on such a process, this perspective is problematic because if done properly, strategic planning and effective goal setting really can change the course of your educational institution for the better. In the business world, where the singularity of the profit imperative helps provide a guiding focus, strategic planning is a proven strategy for getting ahead of the curve and repositioning the organization to ensure future competitiveness. This focus and realignment, the most important byproducts of good planning, are the critical foundational ingredients for any successful improvement process. So, if good planning is such a well recognized platform for positive change, why is success in this endeavor so rare in schools? For educators, I believe the problem begins with purpose setting. Because educational institutions have seen their roles in society expand so dramatically over the last 100 years, when we write missions and visions, the end product is often a generic, wide-open “do everything for everyone” statement. While befitting an organization that values inclusion, these statements unfortunately then lead to goals that are similarly inclusive and can be summarized as “it is our goal to improve everything for everyone all of the time.” When a staff tries to implement such overwhelming goals, they usually give a valiant effort in the plan’s enthusiastic aftermath, but they are soon consumed with coping with the complexity of trying to accomplish impossible tasks (Harvard Business Review, 1998). These well intentioned but wholly unrealistic plans soon collapse under their own weight. They are abandoned because everyone understands they cannot be accomplished even with double the available resources. 1
  • 2. Additionally, when an organization tries to do everything better, it usually ends up doing nothing as well as it would like. Universal plans with broadly stated goals designed to keep everyone happy are politically expedient but inevitably lead the planning process to an inglorious end. My experience with school planning suggests that it truly is as Peter Drucker famously stated it; “One goal is a goal, two goals are half a goal, and three goals are no goals at all.” This is far from a new idea. In the early 1900’s Wilfred Pareto wrote about his 20/80 rule. Pareto observed that in almost every system he tracked, a few vital causes (20%) drove most of the results (80%) in that system. In other words, in a list of 5 potential planning goals, there is just one key goal would achieve 80% of the total available improvements. In a school setting, Mike Schmoker, completed an excellent synthesis of the educational applications of this issue in his book Results, presenting 5 major studies that all reached the same conclusion (page 61). As Schmoker sums it up, “our zeal to improve may lead to one of the gravest mistakes we can make: taking on more than we can manage.” Certainly, as the focus is divided, the inertia for change dissipates with the focus. To avoid this downfall, several area school districts have successfully been able to base their planning processes on just one clear and measurable goal aligned with a core student achievement competency. By anchoring the process to one specific student learning indicator the organization has a framework to unite all of the various competing interests that exist in the public school environment. This is admittedly an act of planning courage that requires a steadfast belief in the wisdom of “less is more.” Fortunately, there are enough examples of success using this approach to demonstrate its incontrovertible success. The previously mentioned Results from Mike Schmoker tells the story of dozens of districts that created enormous gains in student performance by focusing their efforts on a single critical area of measurable and observable skill achievement. In his book Making the Grade, Harvard’s Tony Wagner profiles the astonishing improvements made by PS 198 in New York City’s 2nd District. Led by Anthony Alverado, inner-city PS 198 moved from 13th in the region for literacy achievement to 2nd, trailing only a 2
  • 3. suburban community for the highest ranking. The change came as a result of a five year commitment to one literacy goal. Essentially every improvement resource, every piece of data, all professional development and teacher conversations for that entire time period were focused on that one topic (Wanger, pg. 142). Many in the business world have shown similar results in their fields with identical approaches. Two of the best selling management books of the last 25 years, The Goal by Eliyahu Goldratt and From Good to Great by Jim Collins, both spend chapters exploring the phenomenon of increased performance based on a laser like focus on a single area of measurable improvement. As Collins observed; “The good-to-great companies understood that doing what you are good at will only make you good; focusing on what you can [one thing] potentially do better than any other organization is the only path to greatness.” (Collins, pg. 100). Even in the face of this overwhelming evidence from both the business and education communities that this strategy works, picking just one achievement goal can seem like jumping out of a plane without a parachute. And truthfully, there is some risk. If the wrong goal is chosen, one without the necessary importance, the one goal experiment will certainly end badly. But if the selection is an area of such weight that no teacher can plausibly believe that they are exempt from applying the selected skill in their own classrooms, than this strategy will work. There are not many skills that rise to this level of importance. Comprehension, written expression, critical thinking, and problem solving are all examples of key skill sets that fit this description and that should be present in all content areas. With skills like these, if districts can help their students master and apply them, they will, and can, be successful in most any endeavor. The importance of measurement of student achievement being the centerpiece of the “one goal strategy” cannot be overstated. The research by those who have written about this topic, Schmoker, Wagner, and others all agree that if the goal that is selected cannot be measured, it will not drive improvement. Anytime a school allows success to be determined by what adults do and not by observable student achievement, there simply is not the needed 3
  • 4. leverage to push the change process along. It is the data representing student performance that allows for the accountability and continuous improvement of learning that is the point of the process to begin with. This does present a unique data challenge. While external assessments like state tests are reliable, they often are not completely aligned with the stated goal and are never timely enough to help districts with strategic decision making. Using only state test data is like driving through the rear-view mirror. However, because comprehensive and reliable local skill assessment data is a new challenge for many, much of the early work in an effort like this needs to be dedicated to collecting or creating the assessment data base needed upon which to make good systemic improvement decisions. In Avon, Connecticut where the goal is critical thinking, the district has embarked on an effort to build an evidence profile or “dashboard” so that staff and the Board of Education have a common performance language to discuss the success of their improvement efforts. In Regional District #10, the focus is analysis, evaluation and taking a critical stance a similar assessment project is underway. In my own district of Litchfield, Connecticut we have committed to one district-wide comprehension goal and have started the process of aligning our K-12 assessment standards and practices so we all have a common understanding of what student success will look like throughout our system. Focusing in this manner does not mean that all the other work of the district stops. The point is that the improvement energy and resources are exclusively focused on the goal while the day to day operations and functions continue. People throughout the system still have their jobs and their individual responsibilities to program specific outcomes, but when it comes to a district focus, they all have contributions and accountability for results in this one area in common. They are not all doing everything the same, but they are having at least one similar conversation. This unified, one results-oriented goal approach leads to an important long-term organizational benefit; the creation of a more stable system of school improvement. When plans for improvement are based on adult focused strategies, they are almost always transitory. Remember Madeline Hunter, MBO, or any number of other “next great things?” 4
  • 5. Schools have long suffered from a “flavor of the month” strategy approach. The improvement cynicism it creates (“just wait long-enough, and we will outlast it”) is the driving factor behind the eye roll I mentioned at the start of this article. Basing long-term planning on strategies is like having a comet at the center of your school improvement universe. It shines brightly and gets everyone excited for a few weeks but then the comet is off to other parts of the galaxy and everyone is left behind, waiting for the next fast-moving school-improvement satellite. Critical skill goals are different because they have mass and staying power. Can anyone imagine a time when the ability to make good decisions based on provided information will not have relevance to a student’s future success? Goals with mass have the ability to hold the various objects in the school universe in their orbit (teacher evaluation, curriculum, professional development), in essence keeping them stable and working together for years so that the improvement efforts can have an impact over time. Schools here in the region that have committed are already seeing organizational benefits that they are sure will translate into improved student performance. In Hampden-Wilbraham Massachusetts, former Connecticut superintendent Dr. Paul Gagliarducci spoke of his district’s singular writing goal in his opening remarks to the staff this year. “This is an exciting time for us because we have the opportunity to work together as a PreK-12 unit toward this very important [writing] goal. As we go through this process we continue to improve the overall culture of HWRSD. Our collegiality, support, and understanding of one another are critical to our writing success and beyond.” Superintendent of the Avon Public Schools in Avon, Connecticut, Dr. Richard Kisiel, sees his district’s commitment to a higher-order thinking goal in a similar light. “A single achievement goal keeps the organization focused on priorities. A clear and singular focus will keep all members of the organizations energized and working toward one common purpose.” The question is not whether or not focus on a single goal will help to anchor a successful performance improvement and planning process. It will. The real issue is whether or not your district has the wherewithal to actually commit to it and to carry it through to its 5
  • 6. logical conclusion. Doing so will take constancy of purpose, dedication to the goal over the long-term, and the ability to focus the conversation indefinitely on one improvement topic. Leaders who have done it speak of the difficulty of the task and the huge collective effort required to maintain the momentum of the change process. There is no doubt, that the one goal approach has great potential for improving student learning but is also tremendously hard work that must be attended to for an extended period of time. This relationship between effort and success should not come as a surprise. Have you ever known anything of value that did not require a similar commitment? Jonathan P. Costa, Sr. is the former Vice Chair of the Litchfield Board of Education in Litchfield, Connecticut and was a self-employed education consultant for 10 years. He currently is the Director of School/Program Services for the EDUCATION CONNECTION, the regional educational service center of northwestern Connecticut. Resources: Collins, Jim, (2001). Good to Great. New York, New York; HarperCollins Publishers Inc.. Cox, Jeff and Goldgratt, Eliyahu M., (1984) The Goal. Great Barrington, Massachusetts; North River Press. Hall, Gene E. and Hord, Shirley M. (2001) Implementing Change. Needham Heights, Massachusetts; Allyn and Bacon,. Harvard Business Review on Change. (July, 1998) Boston, MA: Harvard Business School Press. Schmoker, Mike, (1996) Results. Alexandria, Virginia; ASCD. Wagner, Tony, (2002). Making the Grade. New York, New York; RoutledgeFalmer. 6
  • 7. logical conclusion. Doing so will take constancy of purpose, dedication to the goal over the long-term, and the ability to focus the conversation indefinitely on one improvement topic. Leaders who have done it speak of the difficulty of the task and the huge collective effort required to maintain the momentum of the change process. There is no doubt, that the one goal approach has great potential for improving student learning but is also tremendously hard work that must be attended to for an extended period of time. This relationship between effort and success should not come as a surprise. Have you ever known anything of value that did not require a similar commitment? Jonathan P. Costa, Sr. is the former Vice Chair of the Litchfield Board of Education in Litchfield, Connecticut and was a self-employed education consultant for 10 years. He currently is the Director of School/Program Services for the EDUCATION CONNECTION, the regional educational service center of northwestern Connecticut. Resources: Collins, Jim, (2001). Good to Great. New York, New York; HarperCollins Publishers Inc.. Cox, Jeff and Goldgratt, Eliyahu M., (1984) The Goal. Great Barrington, Massachusetts; North River Press. Hall, Gene E. and Hord, Shirley M. (2001) Implementing Change. Needham Heights, Massachusetts; Allyn and Bacon,. Harvard Business Review on Change. (July, 1998) Boston, MA: Harvard Business School Press. Schmoker, Mike, (1996) Results. Alexandria, Virginia; ASCD. Wagner, Tony, (2002). Making the Grade. New York, New York; RoutledgeFalmer. 6