csr of sbi

1. EVOLUTION OF STATE BANK OF INDIA
The beginning of the State Bank of India goes back to the first decade of the
nineteenth century with the establishment of the Bank of Calcutta in Calcutta on 2 June
1806. Three years later the bank received its charter and was re-designed as the Bank of
Bengal (2 January 1809). A unique institution, it was the first joint-stock bank of British
India sponsored by the Government of Bengal. The Bank of Bombay (15 April 1840) and
the Bank of Madras (1 July 1843) followed the Bank of Bengal. These three banks
remained at the apex of modern banking in India till their amalgamation as the Imperial
Bank of India on 27 January 1921.
Primarily Anglo-Indian creations, the three presidency banks came into existence
either as a result of the compulsions of imperial finance or by the felt needs of local
European commerce and were not imposed from outside in an arbitrary manner to
modernise India's economy. Their evolution was, however, shaped by ideas culled from
similar developments in Europe and England, and was influenced by changes occurring
in the structure of both the local trading environment and those in the relations of the
Indian economy to the economy of Europe and the global economic framework.

2. INTRODUCTIONOF STATE BANK OF INDIA (SBI)
State Bank of India (SBI) is an Indian multinational banking and financial
services company. It is a government-owned corporation with its headquarters
in Mumbai, Maharashtra. As of December 2013, it had assets of US$388 billion and
17,000 branches, including 190 foreign offices, making it the largest banking and
financial services company in India by assets.
State Bank of India is one of the Big Four banks of India, along with ICICI
Bank, Punjab National Bank and HDFC Bank.
The bank traces its ancestry to British India, through the Imperial Bank of India,
to the founding, in 1806, of the Bank of Calcutta, making it the oldest commercial bank
in the Indian Subcontinent. Bank of Madras merged into the other two "presidency
banks" in British India, Bank of Calcutta and Bank of Bombay, to form the Imperial
Bank of India, which in turn became the State Bank of India. Government of India owned
the Imperial Bank of India in 1955, with Reserve Bank of India (India's Central Bank)
taking a 60% stake, and renamed it the State Bank of India. In 2008, the government took
over the stake held by the Reserve Bank of India.
State Bank of India is a regional banking behemoth and has 20% market share in
deposits and loans among Indian commercial banks.
SBI provides a range of banking products through its network of branches in India
and overseas, including products aimed at non-resident Indians (NRIs). SBI has 14
regional hubs and 57 Zonal Offices that are located at important cities throughout India.
SBI has 14,816 branches in India, as on 31 March 2013, of which 9,851 (66%)
were in Rural and Semi-urban areas.[1] In the financial year 2012-13, its revenue was INR
200,560 Crores (US$ 36.9 billion), out of which domestic operations contributed to
95.35% of revenue. Similarly, domestic operations contributed to 88.37% of total profits
for the same financial year.

3. Under the Pradhan Mantri Jan Dhan Yojana of financial inclusion launched by
Government in August 2014, SBI held 11,300 camps and opened over 30 lakhs accounts
by September, which included 21.16 lakh accounts in rural areas and 8.8 lakh accounts in
urban areas.
As of 28 June 2013, the bank had 180 overseas offices spread over 34 countries. It
has branches of the parent in Moscow, Colombo, Dhaka, Frankfurt, Hong Kong, Tehran,
Johannesburg, London, Los Angeles, Male in the Maldives, Muscat, Dubai, New
York, Osaka, Sydney, and Tokyo. It has offshore banking units in the Bahamas, Bahrain,
and Singapore, and representative offices in Bhutan and Cape Town. It also has an ADB
in Boston, USA.
Associate banks
SBI has five associate banks; all use the State Bank of India logo, which is a blue
circle, and all use the "State Bank of" name, followed by the regional headquarters' name:
 State Bank of Bikaner & Jaipur
 State Bank of Hyderabad
 State Bank of Mysore
 State Bank of Patiala
 State Bank of Travancore
Earlier SBI had seven associate banks, all of which had belonged to princely
states until the government nationalised them between October 1959 and May 1960. In
tune with the first Five Year Plan, which prioritised the development of rural India, the
government integrated these banks into State Bank of India system to expand its rural
outreach. There has been a proposal to merge all the associate banks into SBI to create a
"mega bank" and streamline the group's operations.

4. Non-banking subsidiaries
Apart from its five associate banks, SBI also has the following non-banking subsidiaries:
 SBI Capital Markets Ltd
 SBI Funds Management Pvt Ltd
 SBI Factors & Commercial Services Pvt Ltd
 SBI Cards & Payments Services Pvt. Ltd. (SBICPSL)
 SBI DFHI Ltd
 SBI Life Insurance Company Limited
 SBI General Insurance
In March 2001, SBI (with 74% of the total capital), joined with BNP
Paribas (with 26% of the remaining capital), to form a joint venture life insurance
company named SBI Life Insurance company Ltd. In 2004, SBI DFHI (Discount and
Finance House of India) was founded with its headquarters in Mumbai.
As of 31 March 2014: SBI has 43,515 ATMs and SBI group (including associate
banks) has 51,491 ATMs. SBI has become the first bank to install an ATM at Drass in
the Jammu & Kashmir Kargil region. This was the Bank's 27,032nd ATM on 27 July
2012.

5. MISSION, VISION & VALUES
MISSION
 We will be prompt, polite and proactive with our customers.
 We will speak the language of young India.
 We will create products and services that help our customers achieve their goals.
 We will go beyond the call of duty to make our customers feel valued.
 We will be of service even in the remotest part of our country.
 We will offer excellence in services to those abroad as much as we do to those in
India.
 We will imbibe state of the art technology to drive excellence.
VISION
 My SBI
 My Customer first
 My SBI: First in customer satisfaction
VALUES
 We will always be honest, transparent and ethical.
 We will respect our customers and fellow associates.
 We will be knowledge driven.
 We will learn and we will share our learning.
 We will never take the easy way out.
 We will do everything we can to contribute to the community we work in.
 We will nurture pride in India.

6. INTRODUCTION OF CORPORATE SOCIAL RESPONSIBILITY
Corporate Social Responsibility (CSR), a term widely use for defining the
responsibilities of Corporate world towards the society & environment. Although the
term is not new in this Corporate world but its scope & meaning has undergone major
changes from treating it as a mere charity in comparison with the responsibilities/duties
of the Corporate towards the outer world.
There are many big entities who have been actively engaged in the CSR activities
but unfortunately the number is relatively less. In order to encourage more entities to
participate in the process of development of the society via- CSR, the Government of
India has actually implemented the concept of CSR in the new Companies Act 2013, On
27th February, 2014, the Government of India has notified the rules for CSR spending u/s
135 of the New Companies Act 2013 along with Companies (Corporate Social
Responsibility Policy) Rules, 2014 effective from 1st April 2014. Turning the CSR from
voluntary activities to the mandated responsibilities, also governed by the bundle of
regulations as follows:
Eligibility Criteria:
Company (includes foreign company with branches or project in India) having:
 Minimum net worth of rupees 500 Crore.
 Turnover up to "1000 Crore"
 having a net profit of at least '5crore'.
during any financial year, are covered by this provision.

7. Composition of CSR Committee
The Company should constitute a Corporate Social Responsibility Committee as
follows:
1. The Committee shall consist of minimum 3 (three) including 1 (one) Independent
Director, however in case of Private Company or the Company, which is not required
to appoint Independent Director on board, or Foreign Company the committee can be
formulated with (2) two directors.
2. The CSR Policy shall be formulated in accordance with Schedule VII and the CSR
Committee will be responsible for framing the policy, finalizing the amount to be
spent on CSR, monitoring & implementation of the Scheme.
3. If Company ceases to fulfill the eligibility criteria for three consecutive years, then
the company is not required to comply until the company will meet the eligibility
criteria once again.
The CSR Rules provides the manner in which CSR committee shall formulate,
monitor the policy and manner of understanding for CSR activities.
Under the rules, the Government has also fixed a threshold limit of 2% of the
"Average' Net Profits of the block of previous three years on CSR activities and if
Company fails to spend such amount, disclosures are to be made for the same. But an
exemption has been given to the Companies that do not satisfy the above threshold for
three consecutive years.

8. Brief on CSR Activities as prescribed under Schedule VII of CA, 2013
1. Objective to efface the daily life segments including poverty, malnutrition and hunger
while enhancing the standard of living and promoting the facets of better health care
and sanitation.
2. Initiative to promote the different segments of education including special education
and programs to enhance the vocation skills for all ages like children, women, elderly
and conducting other livelihood enhancement projects.
3. Aim to bring the uniformity in respect of different sections of the society to promote
gender equality and other facilities for senior citizens and developing hostels for
women and orphans and taking initiative for empowering women and lowering
inequalities faced by socially and economically backward groups.
4. Elevate the segment of flora and fauna to bring the ecological balance and
environmental sustainability in respect of animal welfare, conservation of natural
resources and ago forestry while maintaining the quality of air, water and soil.
5. Enhancement of Craftsmanship while protecting art and culture and measures to
restore sites of historical importance and national heritage and promoting the works
of art and setting up of public libraries.
6. Steps to bring worthy to the part of war windows, armed force veterans and their
departments.
7. Sports programs and training sessions to enhance the level of rural sports, nationally
recognized sports, Paralympic sports and Olympics sports.
8. Favoring to Prime Minister's National Relief Fund and contribution to other fund set
up by the central government to promote socio-economic development and welfare of
the schedule castes and Schedule Tribes and for supporting backward classes,
minorities and women.

9. 9. To uplift the technology of incubator that's comes under academic institutions and
which are approved by the Central Government.
10. Introducing varied projects for Rural Development.
The below activities doesn't include under the CSR activities of the Company.
1. Business run in the normal course.
2. Outside the territory of the India or abroad.
3. For the welfare of the employees and their families.
4. Political party contribution of any amount directly and indirectly as defined u/s 182 of
the Act.
The above CSR activities shall be undertaken by the Company, as per its stated
CSR policy, in consonance with the new or ongoing projects excluding activities
undertaken in pursuance of its normal course of business. The Board of Directors may
decide to undertake its CSR activities approved by the CSR Committee, through a
registered trust or a registered society.

10. BENEFITS OF CORPORATE SOCIAL RESPONSIBILITY
Corporate social responsibility (CSR) isn't just about doing the right thing. It
means behaving responsibly, and also dealing with suppliers who do the same. It also
offers direct business benefits.
Building a reputation as a responsible business sets you apart. Companies often
favour suppliers who demonstrate responsible policies, as this can have a positive impact
on how they are perceived by customers.
Some customers don't just prefer to deal with responsible companies, but insist on
it. The Co-operative Group, for instance, place a strong emphasis on its corporate social
responsibility and publishes detailed 'warts and all' reports on its performance on a wide
range of criteria - from animal welfare to salt levels in its pizzas. Find out about The Co-
operative Group's approach to CSR on the Co-operative Group website.
Reducing resource use, waste and emissions doesn't just help the environment - it
saves you money too. It's not difficult to cut utility bills and waste disposal costs and you
can bring immediate cash benefits. For more information read our guide on how to save
money by reducing, reusing and recycling waste.
There are other benefits too:
 A good reputation makes it easier to recruit employees.
 Employees may stay longer, reducing the costs and disruption of recruitment and
retraining.
 Employees are better motivated and more productive.
 CSR helps ensure you comply with regulatory requirements.
 Activities such as involvement with the local community are ideal opportunities to
generate positive press coverage.

11.  Good relationships with local authorities make doing business easier. See the page in
this guide on how to work with the local community.
 Understanding the wider impact of your business can help you develop new products
and services.
 CSR can make you more competitive and reduces the risk of sudden damage to your
reputation (and sales). Investors recognise this and are more willing to finance you.

12. CSR VIEWS ON SBI
SBI Life believes in ‘Protection of Life’. The core purpose of protection is
reflected in its business practices and services. SBI Life consciously nourishes long term
relationships by enriching the quality of life and creating a bond of eternal trust with its
customers and public in general. No wonder, Company has secured over millions of
smiles. SBI Life is committed to ensure that business is conducted in all respects
according to ethical, professional and legal standards thereby enhancing the values of the
Company and with an aim of giving back to the Society. As a responsible Company, SBI
Life recognizes activities (operations, products and services) have a wider impact and can
therefore contribute to, the society in which it operates.
SBI Life consistently strives for opportunities to conduct various activities under
Corporate Social Responsibility (hereafter referred to as ‘CSR’) as prescribed under the
Companies Act, 2013 and the rules / directions made there under. CSR is about the way
in which the Company meets its wider economic, social and environmental obligations
towards all stakeholders and society at large. It includes, but is not limited to sustainable
development practices, corporate citizenship, corporate governance and business ethics.
The Company has a Board Approved CSR Policy, pursuant to the provisions of
the Companies Act 2013.

13. CSR activities:
The Bank is actively involved since 1973 in non-profit activity called Community
Services Banking. All our branches and administrative offices throughout the country
sponsor and participate in large number of welfare activities and social causes. Our
business is more than banking because we touch the lives of people anywhere in many
ways. Our commitment to nation-building is complete & comprehensive.
Community Services Banking
Apart from the normal banking operations, the Bank, as a responsible and
responsive corporate citizen, seeks to reinvest part of its profit in various community
welfare projects to improve the quality of life of the poor, neglected, weaker and
downtrodden sections of society.
In the financial year 2007-08, the Bank made donations aggregating Rs. 8.11
crore to various Relief Funds and also to NGOs / Trusts / Societies for their projects with
social orientation. In recognition of its contribution to Rural Community Development,
the Bank was awarded the prestigious Reader’s Digest Pegasus Corporate Social
Responsibilities Award 2007. Infact, it was the only Bank to have received this
recognition.
Under a new scheme named ‘Adoption of the Girl Child’ over 8,300 poor girl
children have been adopted by various branches throughout the country to meet their
personal and educational expenses. This is not merely a financial assistance scheme but
offers emotional and psychological support to the ‘adopted girls’ due to the active
involvement and care of the SBI Ladies Clubs.

14. From the Research and Development Fund, the Bank has so far extended Rs.6.61
crore as research grants to 71 chairs / research projects at various Universities and
Academic institutions. For the current year SBI has extended 100000 Sterling Pounds to
London School of Economics for establishing an India Observatory and I.G.Patel Chair at
their Asia Research Centre in participation with RBI.

15. SCHEMES UNDER CSR
 SBI Youth For India
SBI Youth for India is a fellowship programme initiated, funded and managed by
the State Bank of India in partnership with reputed NGOs. It provides a framework for
India’s best young minds to join hands with rural communities, empathise with their
struggles and connect with their aspirations. The Programme seeks to help India secure
an equitable and sustainable growth path by:
 Providing educated Indian youth with an opportunity to touch lives and create
positive change at the grass root level in rural India.
 Providing NGOs working on development projects in rural India with educated
manpower whose skill sets can be used to catalyze rural development.
 Promoting a forum for the Programme alumni to share ideas and contribute to rural
development throughout their professional life.
 MICRO CREDIT
SHG-BANK CREDIT LINKAGE :
SBI has actively participated in SHG-Bank Credit Linkage programme since its
inception in 1992 as a pilot project of NABARD. Since then, the Bank has made a steady
progress in financing SHGs.
SBI is maintaining its position as a leader among Commercial Banks in credit
linking of SHGs and is a prime driver for the movement. As at the end of March 2013,
SBI, with a share of approximately 22% of total SHGs financed by Commercial Banks, is
the leader among banks.
As on 31st March 2014, Bank's exposure under the scheme is Rs. 5,134 crore to 4.47 lac
SHGs, 92% of these SHGs are women SHGs.

16. INNOVATIONS & INITIATIVES:
Bank has successfully initiated various measures toward widening its SHG
network. To list a few examples:
(i) Sensitization of staff: Bank keeps sensitizing the staff from Manager to Messenger
working in rural and semi-urban branches towards the programme.
(ii) Special training programmes in SHGs are being conducted at 47 training centres of
the Bank in the country apart from State Bank Institute of Rural Development,
Hyderabad.
(iii) Close liaison with NGOs: Operating functionaries at branch level and region level
are in
close contact with NGOs in their area to take the movement ahead. For the purpose,
regular meetings are arranged with the NGOs and their support is solicited.
(iv) Lending to NGOs / Federations of SHGs / MFIs: Lending to reputed NGOs /
Federations of SHGs on selective basis for on lending to SHGs / JLGs / Individuals
is being encouraged.
(v) Sahayog Niwas: SBI has launched its Housing Loan product SAHAYOG NIWAS
for SHG members. In view of socio-economic conditions in villages, housing loans
to the extent of Rs.50,000/- are given to the SHG members without any mortgage of
house / land.
(vi) SBI Life - Grameen Shakti: SBI Life, our insurance subsidiary, is the first to
introduce a life insurance scheme, especially designed for SHG members. Special
feature of the scheme is that entire premium amount paid by the member is
refunded after maturity, i.e., 10 years.

17. (vii) Rural Self Employment Training Institutes (RSETIs) : To help the rural youth to
acquire skill for income generating ventures, 111 RSETIs have been established all
over the country.
(vii) Financial Literacy Centers (FLCs): In order to provide financial literacy SBI has
setup 169 FLCs. FLCs conduct camps, seminars and workshops to create financial
awareness among people.
(ix) Samanwita: Bank has sponsored and financially supported NGO •SAMANWITA•
in collaboration with Government of Odisha for supplementing the process of socio
economic upliftment of the tribal and the downtrodden in the poorest and most
backward Kandhamal district of Odisha State where 52% of the population is tribal.
Core activities performed by SAMANWITA are empowerment of people through
promotion of SHGs, especially women SHGs, providing training to unemployed
poor to start livelihood activities and development of human resources.
(x) SBI has been actively encouraging SHGs and their members to migrate to micro
enterprise model from lending and savings model facilitating them to scale up to
normal customer of banking services.
(xi) New Schemes:
 Scheme for Promotion of Women SHGs is being implemented with the support
of anchor NGOs: in backward / Left Wing Extremism (LWE) affected districts in a
big way. Out of 150 such districts, SBI has lead bank responsibility in 51 districts.
 SHG2: Bank has introduced system for providing cash credit to SHGs in ratio of
saving corpus for 3-5 years to make easy availability of finance to meet contingent
needs and provide flexibility in operation. SHG members can save variable amount of
saving over and above the minimum fixed by the group which can be considered as
corpus while considering loans limits to SHG.

18.  Scheme for Financing (SHGs) of Scheduled Tribes (STs): for channelizing the
funds of National Scheduled Tribes Finance and Development Corporation
(NSTFDC) has been introduced. Under this scheme existing well functioning ST
SHGs below poverty line are eligible for financial assistance of Rs. 35000/- per
member or Rs. 5 lac per SHG whichever is lower, for income generating activities.
 NRLM: wef 01.04.2013 National Rural Livelihood Mission (NRLM) scheme has
replaced SGSY scheme wherein loans to Women SHGs are provided at 7% p.a.
interest rate. In 150 districts and the prompt payee SHGs also get 3% p.a. additional
subvention.

19. Corporate SocialResponsibility Initiatives of SBI Life Insurance - India
SBI Life undertakes its CSR initiatives with an objective to bring about effective
change as a Responsible Corporate Citizen.
Through various CSR initiatives, Company intends to ameliorate the conditions of
the people from the underprivileged sections of the society by facilitating them with
education, adequate health care services and contributing towards making their lives
better.
1. Facilitate education for underprivileged children through the following
initiatives:
 Contributed towards the academic support of 1,200 underprivileged girls in Mumbai
and 69 girls in Andhra Pradesh in partnership with Nanhi Kali. In addition to primary
education, the support includes Academic Support (Cost of Tutors, Training) and
Material Support (Uniform, Stationery and Notebooks).
Nanhi Kali, is a project jointly managed by KC Mahindra Education Trust and
Naandi Foundation was incepted in 1996.
 Organized Project Unnati along with Smile Foundation and supported the educational
needs of 25 young girls.
Smile Foundation is an Indian development agency registered as an Indian
Charitable Trust in 2002, working for the holistic development of children, youths
and women (in the areas of education, health, girl child, empowerment and
livelihood).

20.  Contributed towards supporting the educational requirement of the children like note
books, stationary items from Adruta Foundation.
Adruta Foundation rehabilitates orphaned or deserted children in Odisha. It aims at
becoming the centre of excellence in providing food, clothing, education and holistic
growth to destitute children.
 Contributed towards procuring school bags, water bottles, notebooks, pencils, erasers,
crayon boxes and white board for classroom teaching 125 children in Utsah, Guwhati.
UTSAH (Universal Team for Social Action & Help) is a Child Protection Centre,
accommodating 125 students from the slum area under the Education Programme.
 SBI Life Chandigarh office identified an orphanage for girls – “Unique Homes for
Girls”, Jalandhar. The office distributed a set of uniform, bags and shoes to 45 girls.
Unique Home is run by a trust named after Bhai Ghanayya Ji, a disciple of Guru
Gobind Singh.
 SBI Life distributed books at Jaibai Choudhary School, New Colony, Sadar Nagpur.
2. Support towards Underprivileged Citizens:
 SBI Life Kolkata donated 15 Wheel Chairs, 15 Ceiling Fans, 50 Plastic Chairs, and
Medicines for one month, 50kgs Horlicks, Fruits, Biscuits, etc to Prem Daan a home
for destitute run by Missionaries of Charity.
Prem Daan is a home for destitute run by Missionaries of Charity, Kolkata with a
mission of serving underprivileged destitute brought from different part of the city.
People with psychological problems are treated and helped to return to normal life.

21. 3. Towards Environmental Related Cause:
 SBI Life in association with GrowTrees.com plants a tree on the occasion of every
employee’s birthday. The trees are planted at various reforestation areas like Kanha
National Park at Madhya Pradesh, periphery of Satkosia Gorge Wildlife Sanctuary,
Angul, Orissa etc and are maintained at a high survival rate. In FY 2013-14, 8,763
trees were planted.
GrowTrees.com focuses on tree plantation as it creates low-skill jobs and trees
provide benefit to current and future generations, have a direct impact on carbon
reduction, restoring forests, improving wildlife habitats, and upgrading water
catchment areas, offer flowers, fruit fodder and fuel for local communities and all
living creatures.

22. BIBLIOGRAPHY
www.google.com
www.wikipedia.com
www.slideshare.com
www.sbi.co.in
www.ngobox.org

23. 2012-13
The Corporate Social
Responsibility(CSR)activitiesof yourBankcontinue togain momentumand earn accolades. The
Bank’s pan India campaigns under CSR provide support to a host of socially relevant schemes
and this year’s highlights included providing safe and clean drinking water facility through
installation of 43,161 water purifiers to 42,000 schools benefitting 84 lac students. The
programme of providingfanswasalsocontinuedwithsupplyof 1,40,000 fans to 14,000 schools.
I am happy to convey that for the first time in the history of your Bank, the CSR spend has
crossed the milestone of ` 100 crores touching ` 123 crores in this fiscal.
Pg 57
SBI Life has undertaken various CSR projects during the year. Tree plantation drive
witnessed a plantation of 6,309 trees till date. “Gift a Smile” and “Project Scholar” are
initiatives to contribute towards economically disadvantaged students. SBI Life took an
initiativeof enablingmentallychallengedchildrenof “SwayamSiddh”.Donationshave been
made to Leprosy eradication centres.
The focus areas of the Bank’s CSR activities are listed hereunder:
Supportingeducation.
Supportinghealthcare.
Assistance topoor& underprivileged.
Environmentprotection.
Entrepreneurdevelopmentprogramme.
Help in National calamities
Honours and Awards
Your Bank’sachievementsinvariousfieldshave receivednational andinternational recognition
as enumerated below:
FE BestBanks Award-AwardforInitiatives

National Award- 2011-12 BestBank for Excellence inthe fieldof Khadi & Village Industries
(PMEGP)

“Agriculture LeadershipAward2012” from Agriculture TodayunderDevelopment
Leadershipcategory.

24. 
“BestIT drivenInnovationAwardinBanking”inthe CountryfromNASSCOMwasawarded
to APGVB,RRB sponsoredbySBI.

Ministryof Rural Development,GOI,awarded“Certificate of Excellence”forBank’s
proactive role inestablishingRural SelfEmploymentTrainingInstitutesacrossthe country
duringthe year2011-12.

Asia’sBestCSRPractice Award institutedbyCMOAsiahasbeenawardedtothe Bankin
Singapore.

‘AsianCSRLeadershipAward2012’ hasbeenconferredtothe Bank inDubai.

IPE BestCSR Award – 2012.

Most Caring Companiesof IndiaAward –2012.

Star of the IndustryAwardforexcellence inBanking(PSU) –2012.

GoldenPeacockAward2012’ in Corporate Governance bythe Institute of Directorson11th
October2012

GoldenPeacockNational TrainingAward-2012.

• Best Employer Brand
Award at IPE BFSI
Awards
• ‘Best Presented Annual
Report Award’ by South
Asian Federation of
Accountants (SAFA).
Dun & Bradstreet - PSU Award 2012-Insurance Sector
The Indian Insurance Awards 2012 for the categories -Under-served Market Penetration Award and
Claims
Service of the Year Award2012.
SBI Life haswonIndian Merchant Chambers’RamakrishnaBajaj National Quality Award 2012
inServices category indicating its commitment towards quality and organizational excellence.

25. The Bank has won thefollowingawardsfor its CSR activities.
Golden Peacock Award for Corporate Social
Responsibility.
Asia’sBestCSRPractice Award-2012
AsianCSR leadershipAward -2012.
IPE BestCSR Award -2012.
Most Caring CompanyAward – 2012.
2013-14
Among many CSR initiatives undertaken during the financial year, the Company
extended educational support towards under privileged children across the country, partnering
with its CSR partner ‘Smile Foundation’. SBI Life’s corporate ethos is about giving back to the
society with the objective of making a difference in the lives of the needy.
pg 26 onwards
2014-15
Rural Business Unit (RBU)
State Bank of India is deeply entrenched in rural banking arena, by covering over 1.11 crore customers
under agriculture segment. The local Branch Manager is not only the Banker to the villagers, but is also a
friend, philosopher and guide for them. He/She goes beyond the realm of pure banking and call of duty,
serving the populace through various Corporate Social Responsibility (CSR) activities also. SBI is at the
forefront in highlighting agri issues to the GoI / RBI for resolution
Agri Business
Serving all the credit needs of farmers :
Be it short-term production credit needs or investment credit needs, Bank has plethora of products and
continues to roll out innovative schemes like:
Stree Shakti Tractor Loan scheme : Mortgage free tractor loan for women as co-borrower with attractive
interest rates launched during June, 2014.
Premium Kisan Gold Card : Aims at financing Agri Business entrepreneurs engaged in high-tech farming
and allied activities.The scheme,launched on a pilot basis in Ahmedabad and Chandigarh Circles, will be
rolled out across the Bank in FY2016.

26. Financing to Farmer Producer Companies (FPCs) : To improve credit flow to FPCs, a new Scheme was
rolled out in February, 2015 with concessions in rate of interest and relaxation in financial parameters.
Corporate Tie-ups :
In order to make agriculture lending more sustainable : and to reduce risk in the portfolio, the Bank is
focusing on supply chain finance through tie-ups. Forty four Corporate tie-ups were entered in to with agro
based companies to cover the entire agri-supply chain.
Technology Product :
For ease and operational convenience, KCC Rupay cards were issued to over 9.63 lakhs KCC borrowers
upto FY2015. KCC Rupay Cards are enabled on ATMs and PoS machines.
Achievements :
Always in the forefront in ensuring national priorities, the Bank surpassed the Agri credit flow target set by
GOI during FY2015, as in the past.
Exhibit 09: Flow of Creditto Agriculture trend (` in crores)
Year Target Disbursement % Achievement
2011-12 51,000 53,214 104%
2012-13 60,000 63,936 106%
2013-14 73,500 74,970 102%
2014-15 84,500 86,193 102%
Hub-and-Spoke Model with Business Correspondent network
The Bank has mapped 75,116 villages to 41,145 rural Customer Service Points (CSPs) for accepting credits
in loan accounts from customers residing in remote unbanked areas. These CSPs are linked to a nearby
branch which also serves as the support and monitoring point for these CSPs.
CorporateSocial
Responsibility (CSR)

27. Responsiveness to the needs ofthe society and responsibilityto meetthose needs is ingrained in the ethos
of our Bank. CSR is not an isolated practice or initiative for the Bank but runs through its entire business
paradigm.Our CSR activity touches the lives of millions ofpoor and needy across the length and breadth of
the country. CSR is embedded in many of our business initiatives and has been practised in State Bank of
India since 1973, under Community Services Banking covering various social, environmental and welfare
activities. The Bank has a comprehensive Corporate Social Responsibility (CSR) Policy, approved by the
Executive Committee ofthe Central Board in August 2011 and earmarks 1% of the previous year’s net profit
as CSR spend budget for the year. The CSR budget for the FY2015 was `109 crores. Against this budget,
the actual CSR spend was `115.80 Crores during FY2015.
Focus areas of our CSR activities are:
X Supporting education.
X Supporting healthcare.
X Supporting sanitation.
X Livelihood creation.
X Assistance during natural calamities like floods/droughts etc.
Category wise Classification:
Exhibit 42: Category wise Classification
Category Amount (` in crores)
Supporting Healthcare 28.56
Supporting Education 41.20
Sanitation 13.64
Vocational training/Livelihood 24.24
Others 4.16

28. Natural calamities 4.00
Total 115.80
Supporting Education
Technologyis a vital part of the modern education.To supportschool education especiallyin the schools for
the under privileged children, Bank has provided large number of computers across the country during
FY2015 at a spend `7.21 crores.
Infrastructure support by way of furniture, scientific instruments and other educational accessories and
donation of large number ofschool buses/vans for the benefit of physically/visually challenged children and
children belonging to economically weaker section of s ociety have been provided by all our Circles.
Supporting Healthcare
To help in delivering quality healthcare,particularly to those belonging to underprivileged and economically
weaker sections of the society and also to respond to the need of quick shifting of critical patients to
hospitals, Bank has donated 79 ambulances and medical vans in rural and semi urban centres of various
States and Union Territories.Further, Bank has donated various medical equipmentto Eye Hospitals, Blood
Banks and Cancer Hospitals.Major spend under healthcare was assigned to cancer detection & prevention.
Supporting Sanitation
Participating in the National endeavour of Swachh Bharat Mission, Bank has supported reputed NGOs for
construction oftoilets in needy schools especiallygirls schools under ‘Swachh Vidyalaya Campaign’. During
2014-15, Bank has donated `13.64 crores for construction of 435 toilets in 398 schools in nine districts.
Livelihood Creation
For skill building of the rural youth, Bank has provided infrastructure support of `21 crores to 24 Rural Self
Employment Training Institutes (RSETIs). At present 117 RSETIs are being run by the Bank, which is the
highest number of RSETIs established by any Bank in the country. RSETIs of the Bank are rendering
yeoman service in skilling the rural youth under CSR.
SBI Youth for India
SBI Youth for India is a unique Indian rural fellowship Programme initiated, funded and managed by State
Bank of India (SBI) in partnership with reputed NGOs of the country. It provides a framework for India’s
bright young minds to join hands with rural communities,

29. empathizes with their struggles and connects with their aspirations. The selected fellows, mostly from the
urban areas and from some of the top institutes/corporates work with experienced NGOs on challenging
grass root development projects.
Assistance during natural calamities
Your Bank has always been at the forefront to help the States affected by natural cal amities. During the
FY2015, the Bank has lent its helping hand to the States of Jammu
Kashmir and Andhra Pradesh with a donation to the Chief Minister’s Relief Fund of the respective States
to provide succour to the people affected by flood/cyclone.
Honours and Awards: Scaling new heights of accolade for CSR
CSR activities of the Bank during the year FY2015 have received wide attention and appreciation. This year
witnessed the highest number of awards (25 awards) for the Bank which includes its CSR achievements.
The coveted awards include:
X Golden Peacock Award for Sustainability,London.
X Golden Peacock Award for Corporate Social Responsibility, Mumbai
X Indo- American Chamber of Commerce Best Bank Award, Mumbai
X Global Finance Magazine, New York ‘ Best Emerging Markets Bank in Asia Pacific 2015’ Award
X World Branding Forum, London ‘Brand of The Year Award’
X BFSI ‘ Environmental Award, Singapore
X CMO Asia Award for BestCSR Practices,Mumbai
X Business World Magazine ‘Socially Responsible Bank’ Award, Mumbai.
X Golden Globe Tigers Awards for CSR best Practices & Innovations in CSR. - Kuala Lumpur.
Corporate Social Responsibilityis embedded in manyof the Bank’s business initiatives and itcovers various
social,environmental and welfare activities.The Bank has a comprehensive Corporate Social Responsibility
(CSR) Policy, approved by the Executive Committee of the Central Board in August 2011. The Bank’s CSR
activities touch the lives of millions of the poor and needy across the length and breadth of the country.

30. The focus areas of the Bank’s CSR activities are listed hereunder butnotlimited to: XEducation &
Healthcare.
X Environmentprotection.
X Entrepreneurial & Skill Developmentprogrammes.
X Disaster Relief.
X Swachh Bharat Abhiyan.
The budget for the Bank’s Corporate Social Responsibility (CSR) spend for FY2014-15 was 1 % of the
previous year’s PAT which amounts to INR 109.00 crores. The Bank’s actual spend on CSR activities for
FY2014-15 was INR 115.80 crores.
Further details of the Bank’s CSR activities have been covered in the “Corporate Social Responsibility”
section of the Annual Report 2014-15.
Your Bank is one of the most socially responsible brands as evident by the number of awards bagged in
CSR domain, some of which are: Socially Responsible Bank
Magna Awards 2015 by Business World Magazine,
Excellence & Leadership in CSR - Golden Globe Tigers
Awards by World CSR Day, Innovations in CSR Practices
Golden Globe Tigers Awards by World CSR Day, Golden Peacock Award for CSR by Institute of Directors,
New Delhi,Environmental SustainabilityAward 2014 by BFSI Magazine, Asia SustainabilityExcellence
Award 2014 by World CSR Congress,Bestin Class Corporate Social ResponsibilityPractices Awards 2014
by CMO Asia.
2015-16
Corporate Social Responsibility
Your bank has been a pioneer in the space of Corporate Social Responsibility (CSR) in the Indian Banking
ecosystem. We believe that w e ow e a solemn duty to the less fortunate and underprivileged members of the
society to make sustainable social change in their lives. To strengthen the State Bank Group’s CSR activities and
make it more sustainable, your Bank has formed SBI Foundation, a Not-for-Profit company (subsidiary), registered
under Section 8 of the Companies Act, 2013. SBI Foundation w ould support pooling of the CSR dedicated funds of

31. the entire State Bank Group under one umbrella and direct these resources tow ards comprehensive CSR activities
aligned w ith the Group’s Vision.
Further, the CSR spend of your Bank for FY16 stood at `143.92 crore. This is the fourth successive year,
where our CSR spend has been more than `100 crore.
Pg 91 onwards
2016-17
CORPORATE SOCIAL RESPONSIBILITY
Social Responsibility is deeply ingrained in the culture of your Bank. Your Bank has been undertaking social w elfare
initiatives much before the formal CSR concept became common practice or an industry norm. Your Bank believes that it
ow es a solemn duty to the less fortunate and underprivileged members of the society to make sustainable social change
in their lives. Your Bank has alw ays placed the interest of the common man, especially the most marginalised, at its core.
SBI has been a caring and enabling organisation and sustainable business practices are at the heart of our business
operations.
The CSR contribution of your Bank for FY2017 w as ` 109.82 crore. Your Bank’s local head offices (Circles) spent `
89.82 crore and the remaining ` 20 crore w as donated to SBI Foundation. This is the fifth successive year, w hen
your Bank’s CSR spend has crossed the mile stone of ` 100 crore.
Pg 75 onwards
78

2012-13
 creatingfinancial awareness
 To analyse andaddressthe reasonsforrelativelyhigherNPAs
 lowshare in betterperformingbusinesssegments
 Bank is providing consultancy support to SMEs for catalyzing Technology Upgradation
2013-14
 to identify these branches with a common nomenclature and develop them as centres of
excellence for SME loan delivery
 KCC Campaign
 National e-Governance Project
2014-15

32.  SBI launched a new Career Development System (CDS) and Manpower Planning,under the name
of project ‘Saksham’
 Financial Literacy Centres
 The scheme (SBI Ka Apna Gaon Scheme)
2015-16
 SBI has set up 385 TechnologyLearning Centres (TLCs)
 to improve crow d management
 achieve reduction in w ait times
 reduction in the service time
 migration of customers to the usage of Anytime Channels
 BRANCHMENTORING
2016-17
 TECHNOLOGY
 of improving the security of Bank’s Cheque Printing ecosystem, and reducing establishment cost of LCPCs