Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Bright talk webinar 10 10-13
1. Creating a supportable and flexible
IT solution for the post-PC era
Jon Miller
Mobile strategist
@JonMillerUK
2. What this session will cover
What do we mean by post-PC era?
Enterprise Mobility Management
What do all the acronyms mean?
Offering a corporate mobile solution through MDM
Offering greater flexibility through BYOD and MAM
Supporting the solution
Questions
3. About me
Mobile strategist and speaker on all
things mobile
Head of Mobility for a division of
Transport for London
iOS developer and hacker
4. What is the post-PC era?
Category
2012 unit
shipments
2012 market
share
2017 unit
shipments
2017 market
share
2012-2017
growth
Desktop PC
148.4m
12.4%
141.0m
6.0%
-5.0%
Portable PC
202.0m
16.8%
240.9m
11.0%
19.3%
Tablet
128.3m
10.7%
352.3m
16.0%
174.5%
Smartphone
722.4m
60.1%
1516.0m
67.0%
109.9%
TOTAL
1201.1m
100%
2250.3m
100.0%
87.3%
Research firm, IDC’s worldwide Smart Connected Device Tracker Forecast data, Feb 28 2013
13. “Simple can be harder than complex:
You have to work hard to get your
thinking clean to make it simple. But
it’s worth it in the end because once
you get there, you can move
mountains”
Steve Jobs
18. Mobile Device Management
Free as part of Microsoft Exchange
Provides basic MDM capabilities like
device wipe, enforcing PIN code and
encryption
Industry standard so pretty much built
into every device type
19. MDM: Apple vs Android
Apple
Android
Consistent across all devices
Easy to create an end-to-end
configuration deployed over
the air
Deeply integrated into the OS
so can create very granular
configurations
Vary depending on vendor
Profiles are not joined up so
can’t deploy a zero touch
configuration
MDM is a layer on top of the
OS so challenging to create
something simple out of
complex requirements
28. Why is MAM important?
Focus on the data and not the device – more granular
Capabilities across devices are essentially equal
BYOD solution doesn’t need to be different to the
corporate one
Fewer factors to worry about
Layers of complexity are greatly reduced
29. Why is MAM important?
Any device
Any owner
Any service
Anywhere
30. Supporting the solution
Cloud-based EMM is key
No infrastructure to support
Support for new devices and
software is devolved to
vendors
Easy to get up and running
Cheap
EMM
32. Supporting the solution
Enterprise integration
Backend data and systems
shouldn’t need any additional
support
If using certificates as part of
MDM profile need robust
management process
Custom apps introduce new
challenges
34. Ideas to take away
Simplicity is the ultimate sophistication
Don’t be afraid of the technology and the jargon – start with something basic
and expand
If you are focused on one device platform corporately it is easy to extend the
mobile solution to other platforms to enable BYOD and create flexibility in the
future
Don’t fall into the traps of applying old ways of thinking to new ways of
working
Always put your users first – if you cripple their mobile experience you will
never succeed so think hard about why you make the choices you do
Gartner Magic Quadrant for MDM providers is a really good place to start looking
Best way to keep it simple is to concentrate on one platform and get it rightApple iOS and Android are the main players here with Blackberry becoming increasingly less relevant and Microsoft not yet making that big a dent
Android has by far the greatest market share. However, from corporate perspective, need to think about this differently
Bear in mind that Honeycomb was released Feb 2011 – so around a third of Android devices are running a version over 2.5 years old!
Bear in mind that iOS7 was released to the public only three weeks ago!This is great from the security perspective – people want to update so it’s easy to get devices patched when vulnerabilities are publicAlso you can have many device categories but only need to create one set of device configurations and policies
In its simplest form can be up and running in next to no time
In its simplest form can be up and running in next to no time
In its simplest form can be up and running in next to no time
If you lock things down too much and make the experience compromised or hard to understand then users won’t know which way to turn and will not accept it
Email containerised into a secure appMost mobility management vendors provide containerised web browsers and document viewersAlso provide SDKs and App wrapping which mean you can containerise your own appsTraffic from these is then securely tunneled back to your secure corporate dataSecurity and policy is thus managed at the app levelEnterprise integration for EMM cloud essential
Device thus becomes unimportant – as long as you can deliver the data securely to the device it doesn’t matter what it isBecause it doesn’t matter what the device is then doesn’t even need to belong to the companySeparates work from personalIn this model you are not having to implement complex security profiles for devices or certificates for VPN etc so no need to manage those areas
Keep everything simple and you don’t need an army to support it (e.g. I have 1 FTE supporting 1500 devices in a 24/7 organisation)
Mobile moves fast so be part of it rather than waiting for it to happen to you