1. John E. Gwozdz
2436 Brown Road
Oregon, Ohio 43616
(h)419-691-1977, (c)419-283-3891
johnnail@aol.com
PROFESSIONAL PROFILE
Career quality management professional with 20+ years experience in the tier 1 & 2 automotive manufacturing industry (12+ in
management). Results-driven strategic planner providing a clear and articulate vision towards effective and efficient Quality
Management System operation. Established track record ensuring optimal process control and quality product. Proven to deliver
results by adhering to customer and internal requirements, optimizing customer relationships and solving problems. Support
engineering process improvements by utilizing breakthrough strategies and innovative technologies towards continuous
improvement to the overall operation.
CORE COMPETENCIES
Proven manager providing exceptional leadership at all levels in both union and non-union environments
Quality Management Systems (QMS): ISO-9001 & TS-16949: develop, train, implement, maintain, manage and improve
Optimize quality by mitigating / eliminating ineffective, inefficient, non-value added activities and focusing on improving
existing / adding robust quality initiatives
Customer interface: ensure strong customer focus to achieve Total Customer Satisfaction; communicate internally
Expert problem solver for customer and internal issues: facilitate teams, small groups & individuals; perform root cause
analysis, robust containment and develop and implement permanent corrective action to prevent recurrence
Efficient and effective document control: develop user-friendly, practical documentation and storage locations
Lean Manufacturing specialist: visual factory, 5S, waste elimination; Continuous Improvement Specialist: process control
Empowered, passionate, confident and committed. Unsurpassed integrity, ethics and trustworthiness.
PROFESSIONAL STRENGTHS
Remain as "A" player and "go-to" person by staying involved & up to date on current requirements, projects & issues
Experienced with OEM customer-specific requirements and customer portals / websites
Obtain effective results by remaining flexible; optimize resources in department and plantwide via team effort
Mentor: takes the time to understand team members input; capitalize on strengths and develop weaknesses
Trainer: ensure all team members plantwide have correct, proper training;"train the trainer"
Process Flowcharts, FMEA, Control Plans and highly-effective, user-friendly Work Instructions, forms and checksheets
Experienced with Quality Tools: APQP, PPAP, SPC, MSA, Gap Analysis, DOE, SWOT, JIT, TAKT Time, SMED, PDCA, Kanban,
Poke-Yoke / error-proofing, Kaizen, QFD, GMP, HAACP, Theory of Constraints, Standard Work, VA/VE, VA/NVA,
Brainstorming, Capability Analysis (Cp, Cpk, Pp, Ppk), Pareto Analysis, Change Management, Ishikawa / fishbone diagrams,
control charts, TQM, reliability & regression, checksheets, scatterplot diagram
Certified Six Sigma Black Belt / Culture Change Agent Manage operating budgets and Profit & Loss
Extraordinary organizational, planning and time management Customer point contact: good times & during crisis
APQP / PPAP / Program / Project Management Containment specialist: robust customer protection
Cradle to grave product launches Corrective Action, Preventive Action (CAPA)
Supplier Development / Vendor Management Auditing: RABQSA Internal Supplier Auditor
Expert Communicator: interface and listen to all employees Auditing: Layered Audits
Process Control & Improvement; standardization / streamlining Considers bottom line within for all actions
Process Mapping, Value Stream Mapping Scrap reduction and waste elimination
Departmental resource optimization via effective delegation 8D, 5-Phase, 7 Discipline, customer specific
Utilize Best Practices / Lessons Learned Tenacious follow through to task completion
Environmental, Health and Safety Manager / ISO-14001 Past Certified Weld Inspector (AWS)
“Willing to do what it takes to get the job done right"
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RESULTS!
2. EXPERIENCE
GKN DRIVELINE, Bowling Green, OH 2015 to 2016
Quality Assurance, Environmental, Health & Safety Manager
Manage staff of 11; hired 5. Oversee TS-16949 QMS in Tier 1 automotive driveline manufacturing facility of 250 employees
Interface daily with (8) automotive OEM customers: GM, Ford, FCA, Toyota & Nissan; Tier 2 to AAM, Magna, Dana
Monitor customer portals daily and report status; manage customer complaints and subsequent problem solving
Host customer visits; travel to customer locations to assist with quality issues and improve Customer Satisfaction
Developed warranty process; communicate issues internally at all levels
JOHNSON CONTROLS, INC., Holland, OH 2013 to 2014
Customer Quality Assurance Manager
Manage staff of 18; hired 5. Oversee ISO-9001 / TS-16949 QMS in Tier 1 battery manufacturing facility of 525 employees
Interface daily with (8) automotive OEM customers: GM, Ford, Chrysler, Subaru, Honda, Hyundai, Toyota, Mitsubishi
Monitor customer portals daily and report status; manage customer complaints and subsequent problem solving
Host customer visits; travel to customer locations to assist with quality issues and improve Customer Satisfaction
Oversee analysis of customer warranty returns; communicate issues internally at all levels
Led team to permanent solution for recurring quality problem plaguing company for over 12 yrs
WIT LOGISTICS, LLC, Toledo, OH & Flint, MI 2011 to 2013
Quality Assurance Manager / EHS Safety Manager / Corporate Program Development Career opportunity
Same job as COMPREHENSIVE LOGISITICS, INC, (below), but with new employer (called back)
Manage quality at two facilities (Toledo, OH and Flint, MI)
L&W ENGINEERING, Belleville, MI
Corporate APQP Engineer - Technical Center / Corporate Offices, Belleville, MI 2010 to 2011
Work directly with customer and plant level staff for launch of Buick Verano Transitory
Ensure robust APQP program and activities / timely PPAP submissions
Quality Assurance Manager - Plant 4, Blissfield, MI
Responsible for 39 direct reports; stamping, fabrication, welding and assembly for Tier 1 & 2 facility of 325 employees
Provide comprehensive administration of ISO-9001 / TS-16949 QMS and ISO-14001 EMS
Launched Ford C346 Focus and GM Cruze / Volt platforms, support Chrysler KA/KK, Honda UH and others
COMPREHENSIVE LOGISITICS, INC., Toledo, OH 2007 to 2010
Quality Assurance Manager / EHS Safety Manager / Corporate Quality Staff reduction
Tier 1 3PL provider for warehousing & distribution, repack, kitting, assembly and sequencing
Work with customer GM PowerTrain – Toledo, on daily basis, building strong customer-supplier partnership
Implement robust corrective actions through facilitating team disciplined problem solving efforts
Provide effective containment and assist customer with disposition of all suspect and non-conforming material
Lead PFMEA development and reviews
Reduced PRRs (customer complaints) from 36 in 2007, to 16 in 2008, to 3 in 2009
Helped to reduce scrap costs to a negligible .05% and achieved 0 PPM for 2008 and 2009
GB MANUFACTURING COMPANY, Delta, OH 2005 to 2007
Quality Assurance & Continuous Improvement Manager / Six Sigma Black Belt Career opportunity
Tier 1 stamping and welding for automotive, truck and commercial industries
Managed staff of (8); led transition from QS-9000 to TS-16949 certification of QMS
Facilitated management team for developing and implementing the use of internal and external performance metrics
Restructured APQP system leading to a more effective and efficient program
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3. Intense participation with customer and suppliers including frequent visits to both increasing satisfaction levels
NEW MATHER METALS, INC. (Division of NHK Spring, Yokohama, Japan), Toledo, OH 2003 to 2005
Quality Assurance Manager / Six Sigma Black Belt Plant closed
Promoted to Quality Manager; tier 1 stabilizer bar manufacturer; led department of 12
Serviced 20 customers in 54 location totaling 150 part numbers; GM, Ford, Chrysler, Honda, Toyota, Nissan, Subaru
Implemented Layered Audit program
Led reduction in customer complaints to world class standards (<15ppm)
Quality Engineer / APQP & PPAP Coordinator
Responsible for all APQP activities and PPAP submissions for all new and revised parts
Restructured APQP program into highly effective, efficient system based on customer and AIAG requirements
FAURECIA EXHAUST SYSTEMS, INC. (Formerly AP Parts), Toledo, OH 2000 to 2002
Corporate Quality / Six Sigma Engineer Plant closed
Promoted to Corporate Six Sigma Engineer upon closure of Toledo manufacturing facility
Certified Six Sigma Black Belt; five month KPMG DMAIC training
Quality Assurance Engineer
Tier 1 exhaust mfg; “cradle to grave” administration of QS-9000 QMS for (2) Ford product lines
Champion of all APQP / PPAP activities, led problem solving efforts, manage EOL / service requests.
Internal Audit Team Leader (Lead Auditor), editor of plant newspaper, member of Safety Team
ALCOA AUTOMOTIVE STRUCTURES, Northwood, OH 1995 to 2000
Quality Assurance Technician Plant closed
Welding and fabrication of aluminum structures for GM, Chrysler in QS-9000 QMS environment
Developed and implemented destructive weld inspection program for all programs; managed metallurgy lab
Performed tensile testing for all product lines (Tinius Olsen); CMM Operator
EDUCATION
Bachelor of Science Degree:
SIENA HEIGHTS UNIVERSITY, Adrian, Michigan Major: Quality Management GPA: 3.9
Associate of Science Degree:
OWENS COLLEGE, Perrysburg, Ohio Major: Quality Management & Engineering
Honors Degree:
PENTA COUNTY VOCATIONAL, Perrysburg, Ohio Major: Quality Technical Drafting
Extensive additional coursework in Engineering, Management and Manufacturing Processes Received substantial amount of
extracurricular training; comprehensive list available
AFFILIATIONS
American Society for Quality (ASQ) - Senior Member
Automotive Industry Action Group (AIAG)
American Welding Society (AWS)
Society for Manufacturing Engineers (SME)
Association for Manufacturing Excellence (AME)
LinkedIn.com
Alpha Sigma Lambda – Iota Zeta Chapter National Honor Society
Siena Heights Alumni Association
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