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Department Objectives

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Department Objectives

  1. 1. CIS Production Support 2000 Department Objectives CUSTOMER FOCUS QUALITY OF LIFE CONTINOUS IMPROVEMENT <ul><li>Stabilize/Improve production environment </li></ul><ul><li>Actively participate in CAMS Development Life Cycle Process </li></ul><ul><li>Adhere to ticket procedures for customer satisfaction </li></ul><ul><li>Improve average cycle time for all projects </li></ul><ul><li>Continue to improve measurement scores </li></ul><ul><li>L eadership Team: </li></ul><ul><ul><li>Develop metrics to measure customer expectations for various market groups </li></ul></ul><ul><ul><li>Implement the above metrics </li></ul></ul><ul><ul><li>Improve business partnerships </li></ul></ul><ul><li>Application Knowledge Transfer </li></ul><ul><ul><li>Leadership Team </li></ul></ul><ul><ul><ul><li>Develop effective processes for transferring knowledge to team members </li></ul></ul></ul><ul><li>Stabilize production environment </li></ul><ul><li>Support Team Culture </li></ul><ul><li>Continue to improve measurement scores </li></ul><ul><li>Stabilize/Improve production environment </li></ul><ul><li>Raise the ADC (Advanced Development Center) effectiveness </li></ul><ul><ul><li>Leadership Team </li></ul></ul><ul><ul><ul><li>Develop entrance criteria into production </li></ul></ul></ul><ul><ul><ul><li>Improve the turnover process </li></ul></ul></ul><ul><ul><ul><li>Create feedback process to development </li></ul></ul></ul><ul><li>Continue to improve measurement scores </li></ul>

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