Top 5 reasons to implement a quality management system

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Like any business decision, there has to be some good reasons for implementing a Quality Management System (QMS). Some people think that total quality management through quality management systems are a never-ending expense that businesses have to engage in to ensure products or services are not defective or meet basic requirements.
A proper QMS, however, delivers real value and benefits to the organization. Let review the top reasons for implementing a Quality Management System.

Published in: Business, Technology

Top 5 reasons to implement a quality management system

  1. 1. QualityManagementSystem.com
  2. 2.  Quality Management Systems (QMS) for Total Quality Management Systems (QMS) for Total Quality Management  A never ending expense? A never-ending expense?  Real value and benefits QualityManagementSystem.com
  3. 3.  Every business has goals including: Every business has goals, including: ◦ customer service, ◦ fulfillmentfulfillment, ◦ sales, ◦ Purchasingg QualityManagementSystem.com
  4. 4.  Establish goals for operational sectors Establish goals for operational sectors  Measure the performance Review the effectiveness Review the effectiveness QualityManagementSystem.com
  5. 5.  Business ultimate objective: to satisfy the Business ultimate objective: to satisfy the customers  How well the business deliver customer How well the business deliver customer expectation? QualityManagementSystem.com
  6. 6.  Proper QMS implementation prioritized Proper QMS implementation prioritized customer satisfaction  Encourage customer feedback Encourage customer feedback  Manage the information to improve customer satisfactionsatisfaction QualityManagementSystem.com
  7. 7.  Compliance to standards and regulations is Compliance to standards and regulations is one of the biggest challenges  Difficulty in conforming to the requirements Difficulty in conforming to the requirements  Compliance is less of a challenge when integrated into QMSintegrated into QMS QualityManagementSystem.com
  8. 8.  Compliance can be built into the QMS Compliance can be built into the QMS  Including: ◦ Documentation system◦ Documentation system ◦ Internal auditing program ◦ Measurement andMeasurement and reporting system QualityManagementSystem.com
  9. 9.  Clear business objectives and priorities Clear business objectives and priorities  Employees role in in fulfilling them Constantly shifting priorities creates a Constantly shifting priorities creates a negative culture QualityManagementSystem.com
  10. 10.  QMS requires goals and priorities are QMS requires goals and priorities are ◦ Established ◦ CommunicatedCommunicated ◦ Aligned with operations  Gives employees confidence Gives employees confidence  Promotes a positive work atmospherework atmosphere QualityManagementSystem.com
  11. 11.  Poor documentation is a common issue Poor documentation is a common issue  Critical processes and objectives are unclear Puts organizational success at risk Puts organizational success at risk QualityManagementSystem.com
  12. 12.  A QMS helps to define document systems A QMS helps to define document systems  Activities and processes are clearly recorded Documentation become available Documentation become available QualityManagementSystem.com
  13. 13.  Continual improvement Continual improvement  Total quality management is not an ongoing expenseexpense  Total quality management is valuable asset T t l lit t d li l Total quality management delivers real results QualityManagementSystem.com
  14. 14. QualityManagementSystem.com

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