MPA 207 Planning Process

1. PANGASINAN PROVINCIAL HOSPITAL
MPA 207 Planning Process
Tyrone R. Pagsolingan

2. If you fail to PLAN
You are planning to
FAIL.

3. Quality
Statement
s
Context
of the
Organizatio
n
Financial
Planning
Measureme
nt
Analysis
Evaluation

4. SWOT Analysis
–ISO Certified
–Multi-specialty health services
–Referral center for LGU Hospitals of Pangasinan
–Hospital Emergency Management System
–Hospital of choice for Student affiliations
–Operating beyond approved bed capacity
–Hospital of choice for the conduct of foreign medical
missions
–Commitment of Top Management
–Hospital with the most number of POC enrollees
–Affordable dialysis services
–Lakbay Aral site
–Pleasant atmosphere and conducive working
environment

5. QUALITY STATEMENTS
VISION
To be a premier tertiary hospital in Region 1 by
2020.
MISSION
To deliver responsive, efficient and equitable
quality health care services to its
stakeholders.

6. QUALITY POLICY
Pangasinan Provincial Hospital is committed to sustain its
mission of delivering responsive, efficient and equitable
quality health care services to its stakeholders.
In support of this commitment, it shall:
Provide relevant health policies, programs and services
consistent with standards at minimum cost;
Continuously enhance the competencies of its employees;
Upgrade service capabilities by adopting new technologies;
and
Comply with applicable statutory and regulatory requirements

7. CONTEXT OF THE ORGANIZATION
The PPH determines external and internal issues, relevant to
the purpose and strategic direction of the organization in
achieving its objectives. Monitoring and reviewing activities
about the said external and internal issues is very relevant
in the success of planning.
The hospital also determines interested parties that are
relevant to the Management. The parties’ requirements
(needs and expectations) are likewise being determined by
the organization. Information about these interested
parties shall also be monitored and reviewed annually.

8. • During planning, the organization takes into
consideration all the external and internal issues,
the requirements of the interested parties and
the services that the hospital is being delivered.
• Planning ensures that the hospital can provide
services conforming to the specified needs and
requirements of its patients, and even exceed
client’s requirements.
CONTEXT OF THE ORGANIZATION

9. • The inputs needed for the planning must be determined:
• Determined inputs required and the outputs.
• Determined the sequence and interaction.
• Determined and applied criteria and method (including
monitoring, measurement and related performance
indicators) needed to ensure the effective operation and
control.
• Determined the resources needed (4M & WE) and
ensured their availability.
• Assigned the responsibility and authorities.
• Addressed problems and solutionsto every challenges
• Evaluate and implement any changes needed to ensure
to achieve intended results
CONTEXT OF THE ORGANIZATION

10. PERFORMANCE EVALUATION
It is the policy of the Pangasinan Provincial Hospital to
conduct a review of the suitability and effectiveness of its
Management.
In monitoring, measurement, analysis and evaluation, PPH
determines:
What needs to be monitored and measured
The methods for monitoring, measurement, analysis and
evaluation needed to ensure valid results
When the monitoring and measuring shall be performed
When the results from monitoring and measurement shall
be analyzed and evaluated

11. Different process owners submit an Objective Performance
Report on a regular basis. This report will identify if
targets per area are being reached. Likewise, non-
attainment of targets is being subjected to Corrective
Action in order to improve service delivery.
Identified problems and opportunities and its accompanying
strategies, plans and actions are also being evaluated
for its effectiveness. For a given action plan, its
effectiveness shall be evaluated after at least 6 months
of implementation, preferably on a biannual basis of 6
months interval. This is subject to change depending on
the severity of the problems identified during evaluation.
The hospital adopts this management process:

12. If the PLAN doesn’t
work,
Change
the PLAN but never
the GOAL