3. Colorado State University
OnlinePlus
Key services for OnlinePlus students:
Advising
Alumni Resources
Bookstore
Electronic Identity (eID)
Forms
General Information
Grades and Transcripts
Graduation
GUEST (Granting University Enrollment for a Specific Term)
Locations
Morgan Library
Proctoring
RamCT Blackboard
RAMweb
4. Additional Services for
OnlinePlus Students
Writing@CSU and the Writing Center
CSU Career Center
Student ID Card (RamCard)
Resources for Disabled Students
Office of International Programs
Adult Learner and Veteran Services
Hartshorn Health Services
7. eStudent Services at CSU
Online learning with a full support system for
both traditional and online students!
Editor's Notes
What are eStudent Services? Why are they needed? In this presentation, I will discuss what eStudent services are and critique the OnlinePlus program at Colorado State University.
All students need support- whether they are on ground students or student navigating an online program. eStudent services offer support in the areas of
logistical issues (such as technical assistance), academic coursework (tutoring, research assistance, library etc.), student success (academic advising, career services, student organizations, etc.), student services (financial aid, registrar, admissions) and student accessibility (disability issues). Higher education administrators have an obligation of providing these services to all students- whether they are students on campus, or online.
Colorado State University’s OnlinePlus program offers both graduate and undergraduate degrees. Their OnlinePlus program is operated through the Division of Continuing Education, which has easily accessible links available to navigate all of their eStudent services including: Advising, Alumni Resources, Bookstore, Electronic Identity (eID), Forms, General Information, Grades and Transcripts, Graduation, GUEST, Locations, Morgan Library, Proctoring, RamCT, Blackboard, and RAMweb. This information is located directly on CSU’s OnlinePlus program website and is easily accessible for all of their online students. Even for an incoming student that does not possess the higher education administrator’s trained eye, these categories are self explanatory and easily navigable for all.
These services are available to all of CSU’s students, but are still all easily accessible on CSU’s OnlinePlus website for their online students. Although these are listed directly below the links on the previous slide, their website also includes a brief description for each of the resources above to clarify specifically what each service is for the students.
CSU’s center for Advising and Student Achievement website was easy to navigate and encompasses a multitude of services through advising. The core academic advising in completed in conjunction with a student’s major department or program of study, services that are available to all students. Specific advising services for their OnlinePlus student includes orientation, learning communities, advising for undeclared students and health professions, academic support and mentoring. Locating all of these items only required a few clicks of the mouse and were simple to locate.
Their Career Center had a website that clearly illustrated their links and had interactive career planning tools and videos for their OnlinePlus students.
Grades and Transcripts are easily accessible with one click, but I was not able to easily locate specific financial aid links for their OnlinePlus students.
As a guest on CSU’s website, I did not find their technical assistance to be as easily accessible as other services. Their website on electronic identity provides some support options, but I could not access the information as easily as I believe I could have with a current student ID and login information. They participate in Google Apps for CSU, which may be a convenient resource for current students. The campus utilized Blackboard Lean and also has a Bladkboard Mobile Learn App available for their students to access technical assistance and access course content.
Their Resources for Disabled Students (RDS) has links available to all of their services, but also offers student to access their office in person.
In conclusion, I would endorse the ease and availability of the eStudent Services at CSU. Their website is easy to navigate and a multitude of services are available for their specific eLearning population. The students are always welcome to visit the brick and mortar campus to access specific services if they so desire, but the virtual world is also readily available to CSU’s students from potential students through graduation!