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2 pages SINGLE spaced, font size 12. Can make the questions
to size 20 to meet 2 pages.
Have to finish in 4 hours, otherwise will overdue and need to
dispute.
Uber Pays the Price
Nine years ago, Uber revolutionized the taxi industry and the
way people commute. With the simple mission “to bring
transportation—for everyone, everywhere,” today Uber has
reached a valuation of around $70 billion and claimed a market
share high of almost 90% in 2015. However, in June 2017 Uber
experienced a series of bad press regarding an alleged culture of
sexual harassment, which is what most experts believe caused
their market share to fall to 75%.
In February of 2017 a former software engineer, Susan Fowler,
wrote a lengthy post on her website regarding her experience of
being harassed by a manager who was not disciplined by human
resources for his behavior. In her post, Fowler wrote that Uber’s
HR department and members of upper management told her that
because it was the man’s first offense, they would only give him
a warning. During her meeting with HR about the incident,
Fowler was also advised that she should transfer to another
department within the organization. According to Fowler, she
was ultimately left no choice but to transfer to another
department, despite having specific expertise in the department
in which she had originally been working.
As her time at the company went on, she began meeting other
women who worked for the company who relayed their own
stories of harassment. To her surprise, many of the women
reported being harassed by the same person who had harassed
her. As she noted in her blog, “It became obvious that both HR
and management had been lying about this being his 'first
offense.'” Fowler also reported a number of other instances that
she identified as sexist and inappropriate within the
organization and claims that she was disciplined severely for
continuing to speak out. Fowler eventually left Uber after about
two years of working for the company, noting that during her
time at Uber the percentage of women working there had
dropped to 6% of the workforce, down from 25% when she first
started.
Following the fallout from Fowler’s lengthy description of the
workplace on her website, Uber’s chief executive Travis
Kalanick publicly condemned the behavior described by Fowler,
calling it “abhorrent and against everything Uber stands for and
believes in.” But later in March, Uber board member Arianna
Huffington claimed that she believed “sexual harassment was
not a systemic problem at the company.” Amid pressure from
bad media attention and the company’s falling market share,
Uber made some changes after an independent investigation
resulted in 215 complaints. As a result, 20 employees were fired
for reasons ranging from sexual harassment to bullying to
retaliation to discrimination, and Kalanick announced that he
would hire a chief operating officer to help manage the
company. In an effort to provide the leadership team with more
diversity, two senior female executives were hired to fill the
positions of chief brand officer and senior vice president for
leadership and strategy.
Critical Thinking Questions (Answer questions separately, NOT
an ESSAY!!!! No bullet points.)
1Based on Cox’s business case for diversity, what are some
positive outcomes that may result in changes to Uber’s
leadership team?
2Under what form of Canadian or federal legislation was Fowler
protected?
3What strategies should have been put in place to help prevent
sexual harassment incidents like this from happening in the first
place?
4What is the role of a leader in Managing Diversity in the
workplace?
Sources: Jun 6, 2017, http://www.latimes.com/business/la-fi-tn-
uber-sexual-harassment-20170606-story.html; Susan Fowler,
“Reflecting On One Very, Very Strange Year At Uber”

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  • 1. 2 pages SINGLE spaced, font size 12. Can make the questions to size 20 to meet 2 pages. Have to finish in 4 hours, otherwise will overdue and need to dispute. Uber Pays the Price Nine years ago, Uber revolutionized the taxi industry and the way people commute. With the simple mission “to bring transportation—for everyone, everywhere,” today Uber has reached a valuation of around $70 billion and claimed a market share high of almost 90% in 2015. However, in June 2017 Uber experienced a series of bad press regarding an alleged culture of sexual harassment, which is what most experts believe caused their market share to fall to 75%. In February of 2017 a former software engineer, Susan Fowler, wrote a lengthy post on her website regarding her experience of being harassed by a manager who was not disciplined by human resources for his behavior. In her post, Fowler wrote that Uber’s HR department and members of upper management told her that because it was the man’s first offense, they would only give him a warning. During her meeting with HR about the incident, Fowler was also advised that she should transfer to another department within the organization. According to Fowler, she was ultimately left no choice but to transfer to another department, despite having specific expertise in the department in which she had originally been working. As her time at the company went on, she began meeting other women who worked for the company who relayed their own stories of harassment. To her surprise, many of the women reported being harassed by the same person who had harassed
  • 2. her. As she noted in her blog, “It became obvious that both HR and management had been lying about this being his 'first offense.'” Fowler also reported a number of other instances that she identified as sexist and inappropriate within the organization and claims that she was disciplined severely for continuing to speak out. Fowler eventually left Uber after about two years of working for the company, noting that during her time at Uber the percentage of women working there had dropped to 6% of the workforce, down from 25% when she first started. Following the fallout from Fowler’s lengthy description of the workplace on her website, Uber’s chief executive Travis Kalanick publicly condemned the behavior described by Fowler, calling it “abhorrent and against everything Uber stands for and believes in.” But later in March, Uber board member Arianna Huffington claimed that she believed “sexual harassment was not a systemic problem at the company.” Amid pressure from bad media attention and the company’s falling market share, Uber made some changes after an independent investigation resulted in 215 complaints. As a result, 20 employees were fired for reasons ranging from sexual harassment to bullying to retaliation to discrimination, and Kalanick announced that he would hire a chief operating officer to help manage the company. In an effort to provide the leadership team with more diversity, two senior female executives were hired to fill the positions of chief brand officer and senior vice president for leadership and strategy. Critical Thinking Questions (Answer questions separately, NOT an ESSAY!!!! No bullet points.) 1Based on Cox’s business case for diversity, what are some positive outcomes that may result in changes to Uber’s leadership team?
  • 3. 2Under what form of Canadian or federal legislation was Fowler protected? 3What strategies should have been put in place to help prevent sexual harassment incidents like this from happening in the first place? 4What is the role of a leader in Managing Diversity in the workplace? Sources: Jun 6, 2017, http://www.latimes.com/business/la-fi-tn- uber-sexual-harassment-20170606-story.html; Susan Fowler, “Reflecting On One Very, Very Strange Year At Uber”