Using corporate lore to create boundaries in the workplace
Submitted to:Dr. Donald Brasted-Maki
Oregon State University
Submitted by:Humood Aljleeby
industrial Engineering
Oregon State University
Corvallis, OR 97331
January 17, 2020
ABSTRACT
Humood Aljleeby, a indutrial engineering undergraduate student at Oregon State University, in his text ‘’using corporate lore to create boundaries in the workplace’’ (1/17/20) after reading the study that was conducted my Sam J. Racine he argues that most work places and managers sometimes manipulate employees into doing things more that what they signed in for.using this information industrial engineers would benefit from it by knowing how to merge
different departments in order to keep the work flow going smoothly and well communicated.
in this article review we will analyse how Sam made a the effort to conduct his study in this article.
key words : employers, workplace,manipulate, communication, industrial engineering.
INTRODUCTION
there are many challenges to communication, especially when its between people from two different departments, Sam Racine was a communication specialist who worked in many manufacturing fumes so he had to conduct studies on how firms tried to work on engaging departments by hosting corporate events which he thinks as not very effective in terms of sinking multiple departments together because every departments think differently. he started going deeper in and studying different cultures and how important to understand why different people would push others out of the group to make them self more comfortable.
SUMMARY
Sam J. Racine’s article,’’using corporate lore to create bounders in the workspace’’ published in the journal of technical writing and communication,Vol. 29(2) 167-183, 1999 is about exploring ways on how corporate can make sure to project what they expect from the people they hire and on ways in which they can help different departments get in sync with each other to be able to achieve there highest potential at work and to avoid mistakes at work.
ANALYSIS
although Sam’s story telling wasn't as usual, if delivered the message so clearly, having it be a research, sam wen with the approach that most writers wouldn't tipsily use which is going out of his way and documenting others stories and establishing credibility.
He used story telling as a way to really relate to the reader and to establish credibility, its one of the most effective ways to open up and share and in that way the audience are the people who will choose either to trust him or not. but by providing them with some of the story tellers background to establish a reason for the reader to actually trust and invest time in reading and trying to understand his/her point of view.
story telling and receiving is two completely different things, by story telling you mostly tell it in your point of view and perspective, you can only say what you feel and describe how you felt at tha ...
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Using corporate lore to create boundaries in the workplace Sub.docx
1. Using corporate lore to create boundaries in the workplace
Submitted to:Dr. Donald Brasted-Maki
Oregon State University
Submitted by:Humood Aljleeby
industrial Engineering
Oregon State University
Corvallis, OR 97331
January 17, 2020
ABSTRACT
Humood Aljleeby, a indutrial engineering undergraduate student
at Oregon State University, in his text ‘’using corporate lore to
create boundaries in the workplace’’ (1/17/20) after reading the
study that was conducted my Sam J. Racine he argues that most
work places and managers sometimes manipulate employees
into doing things more that what they signed in for.using this
information industrial engineers would benefit from it by
knowing how to merge
different departments in order to keep the work flow going
smoothly and well communicated.
in this article review we will analyse how Sam made a the
effort to conduct his study in this article.
key words : employers, workplace,manipulate, communication,
industrial engineering.
INTRODUCTION
there are many challenges to communication, especially when
its between people from two different departments, Sam Racine
2. was a communication specialist who worked in many
manufacturing fumes so he had to conduct studies on how firms
tried to work on engaging departments by hosting corporate
events which he thinks as not very effective in terms of sinking
multiple departments together because every departments think
differently. he started going deeper in and studying different
cultures and how important to understand why different people
would push others out of the group to make them self more
comfortable.
SUMMARY
Sam J. Racine’s article,’’using corporate lore to create bounders
in the workspace’’ published in the journal of technical writing
and communication,Vol. 29(2) 167-183, 1999 is about exploring
ways on how corporate can make sure to project what they
expect from the people they hire and on ways in which they can
help different departments get in sync with each other to be able
to achieve there highest potential at work and to avoid mistakes
at work.
ANALYSIS
although Sam’s story telling wasn't as usual, if delivered the
message so clearly, having it be a research, sam wen with the
approach that most writers wouldn't tipsily use which is going
out of his way and documenting others stories and establishing
credibility.
He used story telling as a way to really relate to the reader and
to establish credibility, its one of the most effective ways to
open up and share and in that way the audience are the people
3. who will choose either to trust him or not. but by providing
them with some of the story tellers background to establish a
reason for the reader to actually trust and invest time in reading
and trying to understand his/her point of view.
story telling and receiving is two completely different things,
by story telling you mostly tell it in your point of view and
perspective, you can only say what you feel and describe how
you felt at that time. receiving it is how you felt and was able to
rate to it and implement it o your life, how well you where
engaged is another aspect in which you could understand fully
by listening and blocking all the distractions, that way you can
absorb it in the way that the speaker wants you to under stand it
without interpreting it in your own way.
culture is a very complex word, on a way it shapes us and its a
sense of combines in a group, makes us relate to each other and
we tend to believe in all the same things because we all have the
same frame of reference.which in that way in factories each
department acts like hey are a part of a community and
sometimes as a tribe, especially in big corporate companies
when employees have a harder time to get to know each other .
language
his language was formal enough to be considered as a report but
still very warm in a way that he can touch the audience and
serve his message.
Organisation
he organised his report in a way that didn't make the person who
is reading it get bored, it actually made them want to keep
reading and hungry for what ever he had to say, by dividing it
into small paragraphs and different tones of voice the reader
would be able to keep/absorbe the information in a way that he
can use it ones they graduate.
4. Applicability
the father you understand how human beings work the faster
you can get to them, being an industrial engineer requires you
to put out a lot of new rules and you have to also make sure that
whatever you insured your workers to work on is and will
always be the right thing.
being able to enforce new harsh standards to improve your
quality in the factory isn't an easy thing, you have to be able to
satisfy your workers to be able to get the best out of them,
working on getting them comfortable talking to each other is
primarily a big part of your job title.
CONCLUSION
people tend to stick and form in communities thats a way for
them to relate to one another and form some sort of bond, it
only requires a few common rates or interest. companies should
build a system in a way where defrent departments can get a lot
and relate together as one big team so that way communication
can be a natural thing that they have established and can
produce the best they can offer. and by doing that they can also
make sure they are transparent with them so they can actually
understand what they have to present at the end of the day and
make sure that both the hire ups are vocal and give them
detailed instructions from day one in order for the future
employee to understand what they are signing up for .
citation
Racine, S. J. (1999). Using Corporate Lore to Create Boundaries
5. in the Workplace. Journal of Technical Writing and
Communication, 29(2), 167–183.
Ethical Dilemmas in Technical Communication
Submitted to:
Computer Science Majors
Oregon State University
Corvallis, OR 97331
Submitted by:
Xxxxxx Xxxxxx
Computer Science Major
Oregon State University
Corvallis, OR 97331
January 31, 2014
ABSTRACT
Xxx Xxxx, a computer science student at Oregon State
University, in his review
“Ethical Dilemmas in Technical Communication” (1/31/14)
suggests that Paul M.
Dombrowski’s “Ethics and Technical Communication: The Past
Quarter Century”
6. offers a variety of valid opinions on the importance of ethics in
technical writing
and asserts that its information is valuable for those pursuing
computer science.
Xxxx summarizes, analyzes, and discusses the applicability of
Dombrowski’s
article by exploring its aspects. Xxxx’s purpose is to highlight
the importance of
technical communication in computer science in order to urge
his audience to
consider the subject with great care. Xxxx is writing for an
audience of people in
his major—computer science—using a dramatic yet professional
tone.
Keywords: Technical communication, ethics, analysis,
computer science
INTRODUCTION
Aspiring computer scientists don’t often think about the
importance of technical communication
in their career path. Paul M. Dombrowski’s “Ethics and
Technical Communication: The Past
Quarter Century” explores the complex idea that although
technical writing is meant to get
information across clearly and accurately (without any ‘fluff’),
a writer has the power to alter
7. information so that it is received in a certain way. This may be
a great way to get a point across
to certain audience, but it becomes an ethical problem when
information is misrepresented. By
summarizing and analyzing Dombrowski’s article, this topic’s
importance will become clear.
SUMMARY
“Ethics and Technical Communication: The Past Quarter
Century” by Paul M. Dombrowski is a
compilation of article reviews that discuss ethical
communication in the technical world.
Dombrowski begins with a brief history on how our
understanding of technical communication
has evolved to include discussions on the role of language,
values, rhetoric, and now ethics. He
also claims that ethics is “a topic without sharp boundaries,”
meaning that it is a subjective
subject—something that is ethical to one person is unethical to
the next (Dombrowski, 2000, 2).
Because of this, there are a plethora of differing takes on the
topic. After the introduction, the
Donald Brasted-Maki
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8. Donald Brasted-Maki
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"Submitted to" should be work supervisor.
Donald Brasted-Maki
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Because this summarizes a lit review, the assertion may sound a
little different than the articles which you are reviewing.
Donald Brasted-Maki
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Donald Brasted-Maki
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Note that abstract summarizes the review that you are writing
NOT the article that you are reviewing.
Ethical Dilemmas in Technical Communication | 2
article becomes an annotated bibliography split into three
sections—the professional perspective,
the academic perspective, and the systematic perspective. Each
of the 66 articles that are
reviewed falls into one of these three categories (minus a few in
the addendum), so there are 66
valuable opinions to consider. Dombrowski’s purpose is to
contribute to the conversation about
ethics in communication, as well as to compile what he feels are
the most relevant opinions on
9. the subject from all different fields. He hopes to share with his
audience, anyone that’s involved
with technical communication, the wealth of knowledge on this
complicated topic. His tone is
academic yet excited.
ANALYSIS
Organization
The way Dombrowski organizes this article brilliantly reflects
his purpose—to illustrate the fact
that this topic is relevant to professionals in all disciplines, that
the topic is too broad and
subjective to have a simple answer, and that there are a variety
of valid opinions out there.
Splitting the article into three main perspectives shows a lack of
bias, and it allows for a great
variety of articles to review. The first category Dombrowski
includes is the professional
perspective, which is “characterized by relativist values, a
concern for pragmatic usefulness, and
the avoidance of theory and history in favor of immediate
applicability” (Dombrowski, 2000, 3).
In this section, Dombrowski reviews articles that discuss
technical communication in the
10. workplace, wherever that may be. This is an opportunity to
discuss ethical dilemmas in technical
communication as they apply to multiple professions; the
marketing, science, and technology
fields are all explored. The next category, the academic
perspective, is characterized by
“concern for theory, history, complexity and social contingency,
abstraction, comparatively fixed
values, and teaching” (Dombrowski, 2000, 3). This section
includes opinions on human subject
testing, education, and even includes an article about how The
Challenger explosion could have
been prevented had technical information been conveyed with
more urgency. Theoretical works
make up the majority of this portion of the article. Finally,
articles with the systematic
perspective “neutrally and methodically review, describe, and
categorize many disparate systems
without taking sides” (Dombrowski, 2000, 3). Articles in this
section cover a broad range and
look at the big picture of ethics instead of focusing in on
particular situations. Each of these
perspectives offers thought-provoking and noteworthy
commentary, and the fact that all three are
11. included allows for a more complete understanding of the
subject.
Summaries
Dombrowski annotates every article he includes, and he does a
great job of extracting the main
points that relate to ethics in technical communication. It’s
clear that Dombrowski chose articles
from a wide range of authors with a wide range of opinions, so
that no opinion is left
unrepresented. For these summaries, Dombrowski spends a
sentence or less providing the
original article’s structure, organization, or language, and then
spends the rest of the paragraph or
more discussing the implications of the article. He is always
objective, and he offers each
author’s opinion without interjecting with his own. For
example, when reviewing C.R. Miller’s
“Technology as a Form of Consciousness: A Study of
Contemporary Ethos” (1978),
Dombrowski states that the article “explores the way technology
itself reflects if not embodies an
ethical system” and that “Miller decries the impersonality, non-
responsibility, narrowness, and
closed-system thinking so often associated with technology”
12. (Dombrowski, 2000, 16).
Donald
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Note that this analysis heading is only included because
Dumbrowski's article is a literature review made up of
summaries.
Donald Brasted-Maki
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Note header that includes page number and title of the report.
Donald Brasted-Maki
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Note focus of analysis is on the rhetorical components of the
article, and that all sections include documented quotes
supporting observations.
Ethical Dilemmas in Technical Communication | 3
Dombrowski’s objective, detached descriptions make for an
excellent collection of opinions.
The audience will not feel like this author has ‘an agenda’ to
convince people to agree with him,
he’s simply offering opinions that aren’t necessarily his own,
and that’s admirable.
Language
Dombrowski’s use of language, much like the topic he’s
exploring, is technical yet excited. It’s
13. clear that the author is passionate about both ethics and
technical communication. In his
introduction, Dombrowski claims that “though the transmission
of concrete technical
information lies at the core of technical communication, we now
realize that there are successive
layers to the functions and purposes of technical discourse
rippling well beyond this core”
(Dombrowski, 2000, 1). Dombrowski’s word choice here is
professional and precise, but his
colorful illustration of ethical communication having a core that
causes ripples reinforces his
point even more. After the introduction, Dombrowski maintains
his accuracy and enthusiasm
throughout the entirety of his review. This makes for a much
more interesting read, and
highlights the topics being discussed.
APPLICABILITY
Technical communication is essential to effective problem
solving in all fields, but especially
engineering. Ethical dilemmas are commonplace in all
engineering fields, even computer
science. A stereotype that is often associated with computer
scientists is that they’re introverted
14. loners that would rather fix a problem on their own than ask for
help. But if computer scientists
don’t take the time to consider possible repercussions of their
actions, crises will be imminent.
The world is being consumed by computers and software more
and more each day, and computer
scientists are the ones making it happen. One failure in
communication could be costly.
Consider the study of robotics. Perhaps a programmer codes a
military android equipped with
massive amounts of weaponry, and pays no attention to
roboethics. A simple bug could cause
significant casualties. It may be an extreme example, but this
situation isn’t going to be science
fiction much longer. People rely on computer scientists to
develop safe, ethical software that
meets their needs, and ethical technical communication is a
great place to start.
Dombrowski reviews an article relating to Computer Science
entitled “Intel’s Pentium Chip
Crisis: An Ethical Analysis” by C. Williams (Dombrowski,
2000, 9). Back in 1994, an error was
found in Intel’s Pentium Chip that would only affect a small
portion of its consumers. Instead of
15. doing the ethical thing and admitting the problem to its
customers, Intel brushed the problem
aside claiming that it didn’t matter. The result was an outrage
from Intel consumers across the
country, and it took a while before Intel could gain its
customer’s trust back (Dombrowski, 2000,
9-10). The point is, the ethical approach will usually pay off in
the long run; not only for the
company, but for everyone involved. People appreciate honesty
and resent deceit—these are
serious issues computer scientists need to think about.
CONCLUSION
To conclude, Paul M. Dombrowski’s “Ethical and Technical
Communication: The Past Quarter
Century” offers well-written, compelling, and relevant opinions
on the issue of ethical dilemmas
relating to technical communication. Its organization,
summaries, and language all contribute
nicely to this conversation. This article applies to many people,
but especially those pursuing a
Ethical Dilemmas in Technical Communication | 4
16. career in computer science. Anybody that has or will
participate in any form of technical writing
should take a look at it.
REFERENCES
Dombrowski, Paul M. (2000). Ethics and Technical
Communication:
The Past Quarter Century. Journal of Technical Writing and
Communication, 30(1) 3-
29.