1. JESSICA SANTOS
(408-912-6250) Jessica123180@yahoo.com
OBJECTIVE
To obtain a career in Administrative, where I can utilizemy professional and educational experiencewhilemaking
a significantcontribution to the company
SUMMARYOF QUALICATIONS
 Over9 yearsof experienceinmanagementandsupervision
 MicrosoftOffice,Bunzl,E-Hire,Oracle
 Bi-lingual –Spanish
 Highly effective and motivatedtoachieve goals,andpromote positiveproductive environment
 Can workindependentlyaswell withothers
 Detail oriented,quicklearnerand Self-motivated
Work Experience
Michael’sArtsand Crafts Gilroy,Ca 2004-2014
Manager
 Managed store operationsandcompliance withover30 employees
 Hiringand back groundchecks
 Employee benefitsandlawcompliances
 SchedulingandTraining
 Instructed andcoachedstaff to ensure theirunderstandingof policesandproduces
 Trackingbudgetsand expenses
 Payroll,usingOracle software system
 Developedleadershipskillsbydelegatingdutiestostaff, performedfollow upstoensure tasks
were completedandaccurate
 Effectivelyutilizedgoodcustomerservice principles,generatinghighlevelsof customer
satisfaction
 Respectsthe importance of confidentialitywithemployees and personal details
GavilanCollege
General EducationandComputerCourses 2015-Current