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Running head: INSERT FIRST 50 CHARACTERS OF TITLE 1
SAMPLE PAPER
Identifying the Best Practices in Strategic Management
Gertrude Steinbeck
ORG500 – Foundations of Effective Management
Colorado State University – Global Campus
Dr. Stephanie Allong
August 6, 2015
Page numbers
should be inserted
in the top right
corner.
The Running head is required for CSU-Global
APA Requirements. The title page should
have the words, Running head: followed by
the first 50 characters of the title in all caps.
Use the template paper located in the
Library under the “APA Guide & Resources”
link for a paper that is already formatted in
APA.
Papers should be
typed in a 12 pt,
Times New Roman
font with 1 inch
margins on all 4
sides. The entire
paper is double
spaced.
Information on the Title
Page is centered in the
top half of the paper. All
major words should be
capitalized and not bold.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 2
Identifying the Best Practices in Strategic Management
Strategic management and corporate sustainability are two
important dynamics of
modern-day organizations. It is important for organizational
leaders to have an understanding of
the theoretical applications of strategic management as a means
of addressing corporate
sustainability. The purpose of this paper is to provide
definitions and an understanding of
strategic management and corporate sustainability. An overview
of the Walgreen Company, the
organization of study, is also provided in order to understand
how the company has utilized
strategic management to implement sustainability initiatives for
long-term financial performance.
Strategic Management
The function of management is to plan, organize, lead, and
control the operations of an
organization (Robbins & Coulter, 2007) and includes strategic
management. Strategic
management is an approach in which organizations create a
competitive advantage, enhance
productivity, and establish long-term financial performance.
Chandler (as cited in Whittington,
2008) defines strategy as “the determination of the basic long-
term goals and objectives of an
enterprise, and the adoption of courses of action and the
allocation of resources necessary for
carrying out these goals” (p. 268). Similarly, Wheelen and
Hunger (2008) define strategic
management as the managerial decisions and actions of an
organization that achieve long-run
performance of the business, with benefits such as:
of vision for the organization
The Strategic Management Model (SMM) provides the
framework for integrating strategic
planning into an organization so that the aforementioned
benefits are realized.
All subsequent pages should
only have the first 50
characters of the paper’s title
in all caps for the running head.
Repeat the title of your paper at the
beginning. This is not a header;
therefore it is not to be bold, but all
major words are capitalized. Do not add
a header at the beginning of your paper
as the first paragraph should clearly
identify the objective of your paper.
Each paragraph
should be indented
½ inch or 5 spaces
from the left
margin.
A level 1 header should be bold,
centered and all major words
capitalized. See
https://owl.english.purdue.edu/owl
/resource/560/16/on how to
format headings in APA.
If you using a source (Whittington) that is
citing another author (Chandler), use the
author’s last name found in your source
(Chandler) at the beginning of your
sentence followed by the citation - (as
cited in Your Source, year). Only the source
you are reading (Whittington) will be listed
in your references. See
https://owl.english.purdue.edu/owl/resour
ce/560/09/for more information.
Spell phrase out the first
time in document with
acronym in parentheses.
From that point forward,
the acronym can be used.
https://owl.english.purdue.edu/owl/resource/560/16/
https://owl.english.purdue.edu/owl/resource/560/16/
https://owl.english.purdue.edu/owl/resource/560/09/
https://owl.english.purdue.edu/owl/resource/560/09/
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 3
Strategic Management Model
Research indicates as the concept of strategic management
evolved, many
theoretical models were proposed. Ginter, Ruck, and Duncan
(1985) identify eight
elements of the normative strategic model: vision and mission;
objective setting; external
environmental scanning; internal environmental scanning;
strategic alternatives; strategy
selection; implementation; and control. Long (as cited in Ginter
et al., 1985) stated that
normative strategic management models are an “explicit,
intentional, planned and rational
approach” (p. 581) to management. Similar to Ginter et al.,
Wheelen and Hunger (2008)
established the SMM (see Figure 1) which includes four main
elements: environmental
scanning, strategy formulation, strategy implementation, and
evaluation and control.
Environmental scanning is the monitoring, evaluating, and
extracting of information from
the external and internal environments in order for management
to establish plans and
make decisions. Strategy formulation includes creating long-
term plans for the
organization, including the mission, objectives, strategies and
policies. Strategy
implementation is the process of executing policies and
strategies in order to achieve the
mission and objectives. Evaluation and control require
monitoring the performance of the
organization and adjusting the process as necessary in order to
achieve desired results
(Wheelen & Hunger, 2008).
The SMM assumes the organizational learning theory, which
states that an
organization adapts to the changing environment and uses
gathered knowledge to
improve the fit between itself and the environment. The SMM
also assumes the
organization be a learning organization in which the gathered
knowledge can be used to
change behavior and reflect new knowledge (Wheelen &
Hunger, 2008).
This is an example of how to cite authors
using a narrative citation. The year must
follow the author(s) last name(s) in
parentheses. The authors are being used as a
part of a sentence, therefore the word “and”
is used and not the symbol “&.”
A level 2 header should
be bold, left-justified
and all major words
capitalized.
When citing 3-5 authors, list all the
authors the first time (see above)
and then use et al. for the following
in-text citations. If you have 6 or
more authors, use et al. for all in-
text citations.
When quoting, you must include the
page number or the paragraph
number of where you found the
quote and cite the source and/or page
number immediately after the
quotation marks even it if it is in the
middle of a sentence.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 4
Environmental
Scanning
Strategy
Formulation
Strategy
Implementation
Evaluation
and
Control
External:
Opportunities
Threats
Mission
Objectives
Strategies
Policies
Programs
Budgets
Procedures
Performance
Societal
Environmental
Task Environmental
Internal:
Strengths
Weaknesses
Structure
Culture
Resources
Figure 1. The strategic management model was adapted from
Strategic management and business policy
(11th ed.) by T. L. Wheelen, & J. D. Hunger, 2008, Upper
Saddle River, NJ: Pearson Prentice Hall.
Corporate Sustainability
In addition to enhancing financial performance through strategic
management,
organizational leaders have the responsibility of increasing
shareholder value through
corporate sustainability (Epstein, 2008). Corporate
sustainability is defined in a variety of
ways. Hollingworth (2009) described a sustainable organization
as “one that strives for
and achieves 360-organizational sustainability” (p. 1). The
author claimed an
organization is sustainable when it can endure, or maintain,
over a long-term without
permanently damaging or depleting resources including: the
organization itself; its human
resources (internal and external); the community/society/ethno-
sphere; and the planet’s
environment. He then claimed that if one of the four resources
is not sustainable, issues
with the remaining resources will eventually develop
(Hollingworth, 2009). Brundtland
(as cited in Epstein, 2008) described sustainability as the
economic development that
addresses the needs of the present generation without depleting
resources needed by
When using a Figure in your paper, make sure there
is no title above the figure. Underneath the figure
you must have the word, “Figure” italicized and the
figure number in your paper followed by a period.
Then mention where the information was adapted or
general information about the figure. Follow the
example above. Notice it does not follow the
reference citation format.
1
2
3
When you are using the same source for a
paragraph, you need to start the paragraph with
a 1- narrative citation, 2- refer to the author
again so your reader knows you are still talking
about the same author (try not to use pronouns
such as “he” or “she” as APA believes this could
lead to a gender bias), and 3-end the paragraph
with a parenthetical citation.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 5
future generations Epstein (2008) adds to the definition from a
business perspective by
including corporate social responsibility. Epstein also states
that organizations have a
responsibility to stakeholders to improve management practices
in order to add value by
addressing corporate social, environmental and economic
impacts (Epstein, 2008).
Organizational leaders are the strategic decision makers of a
company and have a
responsibility to stakeholders (Wheelen & Hunger 2008).
Therefore, it is important to
have an understanding of why corporate sustainability is
important, and how the nine
principles of sustainability performance guide strategic
management.
Importance of Corporate Sustainability
In addition to making a profit, organizations have a
responsibility to society,
which includes addressing its economic, social, and
environmental impacts, otherwise
known as social responsibility. Friedman and Carroll had two
opposing views of
corporate social responsibility. Friedman argued that the sole
responsibility of business
was to use resources and activities that enhanced profits
(Wheelen & Hunger, 2008).
Carroll (1979) argued that social responsibility included much
more that making a profit;
he proposed businesses must include the economic, legal,
ethical and discretionary
categories of business performance.
services to meet the
needs/wants of society in order to make a profit;
company is expected to
abide by;
statements, but also
include the norms and beliefs held by society;
This is another example of
narrative citation. The year must
follow the author(s) last name(s). If
there was a quotation, the page or
paragraph number would be listed
immediately after the quote in
parentheses.
This is an example of a parenthetical
citation. It includes the author(s) last
name(s) and the year. If there was a
quotation, a page or paragraph
number would also be included.
Notice that the period is at the end
of the parentheses.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 6
on by the
organization including voluntary activities and philanthropic
contributions
(Carroll, 1979).
The importance of corporate sustainability, therefore, is that an
organization is
responsible for financial performance, but it also has additional
responsibilities to
stakeholders and society in general.
The Nine Principles of Sustainability Performance
The nine principles, as presented by Epstein and Roy (2003)
(see Table 1), further
define sustainability, are measureable, and can easily be
incorporated into strategic
management (Epstein, 2008). These principles include ethics,
governance, transparency,
business relationships, financial return, community
involvement, value of products and
services, employment practices and protection of the
environment.
A table or figure should fit all on one
page even if there is a gap left in
your paper. It is easier for the reader
to view the table or figure when
presented as a whole instead of split
on two pages.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 7
Table 1
The Nine Principles of Sustainability Performance
1. Ethics The company establishes, promotes, monitors and
maintains ethical
standards and practices in dealing with all of the company
stakeholders.
2. Governance The company manages all of its resources
conscientiously and effectively,
recognizing the fiduciary duty of corporate boards and managers
to focus
on the interests of all company stakeholders.
3. Transparency The company provides timely disclosure of
information about its
products, services and activities, thus permitting stakeholders to
make
informed decisions.
4. Business
relationships
The company engages in fair-trading practices with suppliers,
distributors
and partners.
5. Financial return The company compensates providers of
capital with a competitive return
on investment and the protection of company assets.
6. Community
involvement/
economic
development
The company fosters a mutually beneficial relationship between
the
corporation and community in which it is sensitive to the
culture, context
and needs of the community.
7. Value of
product and
services
The company respects the needs, desires and rights of its
customers and
strives to provide the highest levels of product and service
values.
8. Employment
practices
The company engages in human-resource management practices
that
promote personal and professional employee development,
diversity and
empowerment.
9. Protection of the
environment
The company strives to protect and restore the environment and
promote
sustainable development with products, processes, services and
other
activities.
Note. There should be a general note about the table here.
Adapted from “Improving
sustainability performance: Specifying, implementing and
measuring key principles” by M.
Epstein, & M. Roy, 2003, Journal of General Management,
29(1), pp.15-31.
Walgreens Company
Walgreens Company is a retail drugstore that is in the primary
business of prescription
and non-prescription drugs, and general merchandise including
beauty care, personal care,
household items, photofinishing, greeting cards, and seasonal
items (Reuters, 2010). More
recently, the organization diversified its offerings through
worksite healthcare facilities, home
care facilities, specialty pharmacies, and mail service
pharmacies (Walgreens Company, 2010).
When using a Table in your paper, make
sure you use the word “Table” with the
Table number. Then insert the title of the
Table in italics, with all major words
capitalized. Underneath the Table you must
have the word, “Note” italicized followed by
a period. Mention where the information
was adapted from or general information
about the Table. Follow this example.
Notice it does not follow the Reference
citation format.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 8
Walgreen Company established a strong organizational culture
focusing on consumer and
employee satisfaction. The mission of Walgreens is:
We will provide the most convenient access to consumer goods
and services . . .
and pharmacy, health and wellness services . . . in America. We
will earn the trust
of our customers and build shareholder value. We will treat
each other with
respect and dignity and do the same for all we serve. We will
offer employees of
all backgrounds a place to build a career. (Walgreens, 2010a,
para. 1)
Walgreens was established in 1901 by pharmacist Charles R.
Walgreen Sr. (Walgreens, 2010b).
Prior to establishing the company, Mr. Walgreen struggled with
the direction the pharmacy
industry was headed; the lack of quality customer service and
care for people concerned him.
Today, Walgreens is the largest drugstore chain in the United
States employing over 238,000
people. Sales in 2009 exceeded $63 billion, in which 65% of
sales were from prescriptions
drugs. The organization has expanded into all 50 states, as well
as the District of Colombia and
Puerto Rico, for a total of 7,496 stores and 350 Take Care
clinics (Walgreens Company, 2010,
para. 3).
Conclusion
Strategic management and corporate sustainability are two
important practices in today’s
competitive global environment. In order to effectively
implement strategic management in light
of corporate sustainability, leaders must have an understanding
of such concepts. This paper has
provided a background and understanding of strategic
management and corporate sustainability.
An overview and history of Walgreen Company was also
presented in order to identify best
practices in strategic management that enhance corporate
sustainability.
If you are using information from
multiple web pages from one
website, you need to distinguish
which citation came from which
web page. You can distinguish each
page, by putting the letters, “a,”
“b”, etc. with the year.
If a quotation is longer than 40 words, it
must be in a block format. The block
format is indented ½ inch (or 5 spaces
from the left) from the left margin. Do not
use quotation marks for this quote.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 9
References
Carroll, A. B. (1979). A three-dimensional conceptual model of
corporate performance. The
Academy of Management Review, 4(4), 497.
Collins, J. (2001). Good to great. New York, NY: HarperCollins
Publishers Inc.
Epstein, M. J. (2008). Making sustainability work. San
Francisco, CA: Greenleaf
Publishing Limited.
Epstein, M., & Roy, M. (2003). Improving sustainability
performance: Specifying, implementing
and measuring key principles. Journal of General Management,
29(1), 15-31.
French, S. (2009). Critiquing the language of strategic
management. The Journal of Management
Development, 28(1), 6-17. doi: 10.1108/02621710910923836
Ginter, P., Ruck, A., & Duncan, W. (1985). Planners’
perceptions of the strategic management
process. Journal of Management Studies, 22(6), 581-596.
Hollingworth, M. (2009, November/December). Building 360
organizational sustainability. Ivey
Business Journal, 73(6), 2.
Walgreens. (2010a). Mission statement. Retrieved from
http://news.walgreens.com/article_display.cfm?article_id=1042
Walgreens. (2010b). Our past. Retrieved from
http://www.walgreens.com/marketing/about/history/default.html
Reuters. (2010). Walgreen Co. Retrieved from
http://www.reuters.com/finance/stocks/companyProfile?symbol
=WAG.N
Robbins, S. P., & Coulter, M. (2007). Management (9th ed.).
Upper Saddle River, NJ: Pearson
Prentice Hall.
Walgreens Company. (2010). 2009 Annual report. Retrieved
from
List sources in
alphabetical order.
The word, References
should be capitalized,
centered, but not bold.
When a citation
runs over to the
second line,
indent 5 spaces to
the right. This is a
“hanging indent.”
Make sure that the links
are not live (you should
not be able to click on
them to go to the
website). If they are live,
right click and then click
on “Remove Hyperlink.”
If you are using information
from multiple web pages
from one website, you need
to be able to distinguish
what information came from
each web page. To do this,
you need to add the letters,
“a,” “b,” etc. to the year of
each citation.
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 10
http://investor.walgreens.com/annual.cfm
Wheelen, T. L., & Hunger, J. D. (2008). Strategic management
and business policy (11th ed.).
Upper Saddle River, NJ: Pearson Prentice Hall.
Whittington, R. (2008). Alfred Chandler, founder of strategy:
Lost tradition and renewed
inspiration. Business History Review, 82(2), 267-277.
Note: Level Headers 3, 4, and 5 are also used but much less
frequently. Click here for
more information on their format and use.
For more information on CSU-
Global APA requirements for
formatting in APA, and examples of
in-text and reference citations, see
the CSU-Global Guide to Writing
and APA Requirements.
https://owl.english.purdue.edu/owl/resource/560/16/
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 11
References
Carroll, A. B. (1979). A three-dimensional conceptual model of
corporate performance. The
Academy of Management Review, 4(4), 497. [This is a journal
article citation. Articles
from the Library databases are based on print journals so the
citation will end with page
numbers.]
Collins, J. (2001). Good to great. New York, NY: HarperCollins
Publishers Inc. [This is a book
citation.]
Epstein, M. J. (2008). Making sustainability work. San
Francisco, CA: Greenleaf
Publishing Limited.
Epstein, M., & Roy, M. (2003). Improving sustainability
performance: Specifying, implementing
and measuring key principles. Journal of General Management,
29(1), 15-31.
French, S. (2009). Critiquing the language of strategic
management. The Journal of Management
Development, 28(1), 6-17. doi: 10.1108/02621710910923836
[This is a journal article
citation from a Library database. Include a doi number if
available.]
Ginter, P., Ruck, A., & Duncan, W. (1985). Planners’
perceptions of the strategic management
process. Journal of Management Studies, 22(6), 581-596.
Hollingworth, M. (2009, November/December). Building 360
organizational sustainability. Ivey
Business Journal Online. Retrieved from
http://www.iveybusinessjournal.com/article.asp?intArticle_ID=
868 [This is a journal that
is published online, so you would include the URL.]
Reuters. (2010). Walgreens Co. (WAG.N). Retrieved from
http://www.reuters.com/finance/stocks/companyProfile?symbol
=WAG.N
IDENTIFYING THE BEST PRACTICES IN STRATEGIC 12
Walgreens. (2010a). Mission statement. Retrieved from
http://news.walgreens.com/article_display.cfm?article_id=1042
[This is a website citation
with a corporate author. If you retrieve information from
various pages of this particular
website, you need to cite each web page. However, because the
author and the year will
be exactly the same, the lowercase letters, “a,” “b,” etc. need to
be added to the year. The
in-text citation would be: (Walgreens, 2010a).]
Walgreens. (2010b). Our past. Retrieved from
http://www.walgreens.com/marketing/about/history/default.html
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Running head INSERT FIRST 50 CHARACTERS OF TITLE 1 .docx

  • 1. Running head: INSERT FIRST 50 CHARACTERS OF TITLE 1 SAMPLE PAPER Identifying the Best Practices in Strategic Management Gertrude Steinbeck ORG500 – Foundations of Effective Management Colorado State University – Global Campus Dr. Stephanie Allong August 6, 2015 Page numbers should be inserted in the top right corner. The Running head is required for CSU-Global APA Requirements. The title page should
  • 2. have the words, Running head: followed by the first 50 characters of the title in all caps. Use the template paper located in the Library under the “APA Guide & Resources” link for a paper that is already formatted in APA. Papers should be typed in a 12 pt, Times New Roman font with 1 inch margins on all 4 sides. The entire paper is double spaced. Information on the Title Page is centered in the top half of the paper. All major words should be
  • 3. capitalized and not bold. IDENTIFYING THE BEST PRACTICES IN STRATEGIC 2 Identifying the Best Practices in Strategic Management Strategic management and corporate sustainability are two important dynamics of modern-day organizations. It is important for organizational leaders to have an understanding of the theoretical applications of strategic management as a means of addressing corporate sustainability. The purpose of this paper is to provide definitions and an understanding of strategic management and corporate sustainability. An overview of the Walgreen Company, the organization of study, is also provided in order to understand how the company has utilized strategic management to implement sustainability initiatives for long-term financial performance. Strategic Management The function of management is to plan, organize, lead, and control the operations of an organization (Robbins & Coulter, 2007) and includes strategic management. Strategic
  • 4. management is an approach in which organizations create a competitive advantage, enhance productivity, and establish long-term financial performance. Chandler (as cited in Whittington, 2008) defines strategy as “the determination of the basic long- term goals and objectives of an enterprise, and the adoption of courses of action and the allocation of resources necessary for carrying out these goals” (p. 268). Similarly, Wheelen and Hunger (2008) define strategic management as the managerial decisions and actions of an organization that achieve long-run performance of the business, with benefits such as: of vision for the organization The Strategic Management Model (SMM) provides the framework for integrating strategic planning into an organization so that the aforementioned benefits are realized. All subsequent pages should only have the first 50
  • 5. characters of the paper’s title in all caps for the running head. Repeat the title of your paper at the beginning. This is not a header; therefore it is not to be bold, but all major words are capitalized. Do not add a header at the beginning of your paper as the first paragraph should clearly identify the objective of your paper. Each paragraph should be indented ½ inch or 5 spaces from the left margin. A level 1 header should be bold, centered and all major words capitalized. See https://owl.english.purdue.edu/owl
  • 6. /resource/560/16/on how to format headings in APA. If you using a source (Whittington) that is citing another author (Chandler), use the author’s last name found in your source (Chandler) at the beginning of your sentence followed by the citation - (as cited in Your Source, year). Only the source you are reading (Whittington) will be listed in your references. See https://owl.english.purdue.edu/owl/resour ce/560/09/for more information. Spell phrase out the first time in document with acronym in parentheses. From that point forward, the acronym can be used. https://owl.english.purdue.edu/owl/resource/560/16/
  • 7. https://owl.english.purdue.edu/owl/resource/560/16/ https://owl.english.purdue.edu/owl/resource/560/09/ https://owl.english.purdue.edu/owl/resource/560/09/ IDENTIFYING THE BEST PRACTICES IN STRATEGIC 3 Strategic Management Model Research indicates as the concept of strategic management evolved, many theoretical models were proposed. Ginter, Ruck, and Duncan (1985) identify eight elements of the normative strategic model: vision and mission; objective setting; external environmental scanning; internal environmental scanning; strategic alternatives; strategy selection; implementation; and control. Long (as cited in Ginter et al., 1985) stated that normative strategic management models are an “explicit, intentional, planned and rational approach” (p. 581) to management. Similar to Ginter et al., Wheelen and Hunger (2008) established the SMM (see Figure 1) which includes four main elements: environmental scanning, strategy formulation, strategy implementation, and evaluation and control.
  • 8. Environmental scanning is the monitoring, evaluating, and extracting of information from the external and internal environments in order for management to establish plans and make decisions. Strategy formulation includes creating long- term plans for the organization, including the mission, objectives, strategies and policies. Strategy implementation is the process of executing policies and strategies in order to achieve the mission and objectives. Evaluation and control require monitoring the performance of the organization and adjusting the process as necessary in order to achieve desired results (Wheelen & Hunger, 2008). The SMM assumes the organizational learning theory, which states that an organization adapts to the changing environment and uses gathered knowledge to improve the fit between itself and the environment. The SMM also assumes the organization be a learning organization in which the gathered knowledge can be used to change behavior and reflect new knowledge (Wheelen &
  • 9. Hunger, 2008). This is an example of how to cite authors using a narrative citation. The year must follow the author(s) last name(s) in parentheses. The authors are being used as a part of a sentence, therefore the word “and” is used and not the symbol “&.” A level 2 header should be bold, left-justified and all major words capitalized. When citing 3-5 authors, list all the authors the first time (see above) and then use et al. for the following in-text citations. If you have 6 or more authors, use et al. for all in- text citations. When quoting, you must include the page number or the paragraph
  • 10. number of where you found the quote and cite the source and/or page number immediately after the quotation marks even it if it is in the middle of a sentence. IDENTIFYING THE BEST PRACTICES IN STRATEGIC 4 Environmental Scanning Strategy Formulation Strategy Implementation Evaluation and Control External: Opportunities
  • 12. Task Environmental Internal: Strengths Weaknesses Structure Culture Resources Figure 1. The strategic management model was adapted from Strategic management and business policy (11th ed.) by T. L. Wheelen, & J. D. Hunger, 2008, Upper Saddle River, NJ: Pearson Prentice Hall. Corporate Sustainability In addition to enhancing financial performance through strategic management, organizational leaders have the responsibility of increasing shareholder value through corporate sustainability (Epstein, 2008). Corporate sustainability is defined in a variety of ways. Hollingworth (2009) described a sustainable organization as “one that strives for and achieves 360-organizational sustainability” (p. 1). The
  • 13. author claimed an organization is sustainable when it can endure, or maintain, over a long-term without permanently damaging or depleting resources including: the organization itself; its human resources (internal and external); the community/society/ethno- sphere; and the planet’s environment. He then claimed that if one of the four resources is not sustainable, issues with the remaining resources will eventually develop (Hollingworth, 2009). Brundtland (as cited in Epstein, 2008) described sustainability as the economic development that addresses the needs of the present generation without depleting resources needed by When using a Figure in your paper, make sure there is no title above the figure. Underneath the figure you must have the word, “Figure” italicized and the figure number in your paper followed by a period. Then mention where the information was adapted or general information about the figure. Follow the example above. Notice it does not follow the
  • 14. reference citation format. 1 2 3 When you are using the same source for a paragraph, you need to start the paragraph with a 1- narrative citation, 2- refer to the author again so your reader knows you are still talking about the same author (try not to use pronouns such as “he” or “she” as APA believes this could lead to a gender bias), and 3-end the paragraph with a parenthetical citation. IDENTIFYING THE BEST PRACTICES IN STRATEGIC 5 future generations Epstein (2008) adds to the definition from a business perspective by including corporate social responsibility. Epstein also states that organizations have a responsibility to stakeholders to improve management practices
  • 15. in order to add value by addressing corporate social, environmental and economic impacts (Epstein, 2008). Organizational leaders are the strategic decision makers of a company and have a responsibility to stakeholders (Wheelen & Hunger 2008). Therefore, it is important to have an understanding of why corporate sustainability is important, and how the nine principles of sustainability performance guide strategic management. Importance of Corporate Sustainability In addition to making a profit, organizations have a responsibility to society, which includes addressing its economic, social, and environmental impacts, otherwise known as social responsibility. Friedman and Carroll had two opposing views of corporate social responsibility. Friedman argued that the sole responsibility of business was to use resources and activities that enhanced profits (Wheelen & Hunger, 2008). Carroll (1979) argued that social responsibility included much more that making a profit;
  • 16. he proposed businesses must include the economic, legal, ethical and discretionary categories of business performance. services to meet the needs/wants of society in order to make a profit; company is expected to abide by; statements, but also include the norms and beliefs held by society; This is another example of narrative citation. The year must follow the author(s) last name(s). If there was a quotation, the page or paragraph number would be listed immediately after the quote in parentheses. This is an example of a parenthetical
  • 17. citation. It includes the author(s) last name(s) and the year. If there was a quotation, a page or paragraph number would also be included. Notice that the period is at the end of the parentheses. IDENTIFYING THE BEST PRACTICES IN STRATEGIC 6 on by the organization including voluntary activities and philanthropic contributions (Carroll, 1979). The importance of corporate sustainability, therefore, is that an organization is responsible for financial performance, but it also has additional responsibilities to stakeholders and society in general. The Nine Principles of Sustainability Performance The nine principles, as presented by Epstein and Roy (2003)
  • 18. (see Table 1), further define sustainability, are measureable, and can easily be incorporated into strategic management (Epstein, 2008). These principles include ethics, governance, transparency, business relationships, financial return, community involvement, value of products and services, employment practices and protection of the environment. A table or figure should fit all on one page even if there is a gap left in your paper. It is easier for the reader to view the table or figure when presented as a whole instead of split on two pages. IDENTIFYING THE BEST PRACTICES IN STRATEGIC 7 Table 1 The Nine Principles of Sustainability Performance
  • 19. 1. Ethics The company establishes, promotes, monitors and maintains ethical standards and practices in dealing with all of the company stakeholders. 2. Governance The company manages all of its resources conscientiously and effectively, recognizing the fiduciary duty of corporate boards and managers to focus on the interests of all company stakeholders. 3. Transparency The company provides timely disclosure of information about its products, services and activities, thus permitting stakeholders to make informed decisions. 4. Business relationships The company engages in fair-trading practices with suppliers, distributors and partners. 5. Financial return The company compensates providers of capital with a competitive return on investment and the protection of company assets. 6. Community involvement/ economic
  • 20. development The company fosters a mutually beneficial relationship between the corporation and community in which it is sensitive to the culture, context and needs of the community. 7. Value of product and services The company respects the needs, desires and rights of its customers and strives to provide the highest levels of product and service values. 8. Employment practices The company engages in human-resource management practices that promote personal and professional employee development, diversity and empowerment. 9. Protection of the environment
  • 21. The company strives to protect and restore the environment and promote sustainable development with products, processes, services and other activities. Note. There should be a general note about the table here. Adapted from “Improving sustainability performance: Specifying, implementing and measuring key principles” by M. Epstein, & M. Roy, 2003, Journal of General Management, 29(1), pp.15-31. Walgreens Company Walgreens Company is a retail drugstore that is in the primary business of prescription and non-prescription drugs, and general merchandise including beauty care, personal care, household items, photofinishing, greeting cards, and seasonal items (Reuters, 2010). More recently, the organization diversified its offerings through worksite healthcare facilities, home care facilities, specialty pharmacies, and mail service pharmacies (Walgreens Company, 2010). When using a Table in your paper, make
  • 22. sure you use the word “Table” with the Table number. Then insert the title of the Table in italics, with all major words capitalized. Underneath the Table you must have the word, “Note” italicized followed by a period. Mention where the information was adapted from or general information about the Table. Follow this example. Notice it does not follow the Reference citation format. IDENTIFYING THE BEST PRACTICES IN STRATEGIC 8 Walgreen Company established a strong organizational culture focusing on consumer and employee satisfaction. The mission of Walgreens is: We will provide the most convenient access to consumer goods and services . . . and pharmacy, health and wellness services . . . in America. We will earn the trust
  • 23. of our customers and build shareholder value. We will treat each other with respect and dignity and do the same for all we serve. We will offer employees of all backgrounds a place to build a career. (Walgreens, 2010a, para. 1) Walgreens was established in 1901 by pharmacist Charles R. Walgreen Sr. (Walgreens, 2010b). Prior to establishing the company, Mr. Walgreen struggled with the direction the pharmacy industry was headed; the lack of quality customer service and care for people concerned him. Today, Walgreens is the largest drugstore chain in the United States employing over 238,000 people. Sales in 2009 exceeded $63 billion, in which 65% of sales were from prescriptions drugs. The organization has expanded into all 50 states, as well as the District of Colombia and Puerto Rico, for a total of 7,496 stores and 350 Take Care clinics (Walgreens Company, 2010, para. 3). Conclusion Strategic management and corporate sustainability are two important practices in today’s
  • 24. competitive global environment. In order to effectively implement strategic management in light of corporate sustainability, leaders must have an understanding of such concepts. This paper has provided a background and understanding of strategic management and corporate sustainability. An overview and history of Walgreen Company was also presented in order to identify best practices in strategic management that enhance corporate sustainability. If you are using information from multiple web pages from one website, you need to distinguish which citation came from which web page. You can distinguish each page, by putting the letters, “a,” “b”, etc. with the year. If a quotation is longer than 40 words, it must be in a block format. The block format is indented ½ inch (or 5 spaces
  • 25. from the left) from the left margin. Do not use quotation marks for this quote. IDENTIFYING THE BEST PRACTICES IN STRATEGIC 9 References Carroll, A. B. (1979). A three-dimensional conceptual model of corporate performance. The Academy of Management Review, 4(4), 497. Collins, J. (2001). Good to great. New York, NY: HarperCollins Publishers Inc. Epstein, M. J. (2008). Making sustainability work. San Francisco, CA: Greenleaf Publishing Limited. Epstein, M., & Roy, M. (2003). Improving sustainability performance: Specifying, implementing and measuring key principles. Journal of General Management, 29(1), 15-31. French, S. (2009). Critiquing the language of strategic management. The Journal of Management Development, 28(1), 6-17. doi: 10.1108/02621710910923836 Ginter, P., Ruck, A., & Duncan, W. (1985). Planners’
  • 26. perceptions of the strategic management process. Journal of Management Studies, 22(6), 581-596. Hollingworth, M. (2009, November/December). Building 360 organizational sustainability. Ivey Business Journal, 73(6), 2. Walgreens. (2010a). Mission statement. Retrieved from http://news.walgreens.com/article_display.cfm?article_id=1042 Walgreens. (2010b). Our past. Retrieved from http://www.walgreens.com/marketing/about/history/default.html Reuters. (2010). Walgreen Co. Retrieved from http://www.reuters.com/finance/stocks/companyProfile?symbol =WAG.N Robbins, S. P., & Coulter, M. (2007). Management (9th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. Walgreens Company. (2010). 2009 Annual report. Retrieved from List sources in alphabetical order.
  • 27. The word, References should be capitalized, centered, but not bold. When a citation runs over to the second line, indent 5 spaces to the right. This is a “hanging indent.” Make sure that the links are not live (you should not be able to click on them to go to the website). If they are live, right click and then click on “Remove Hyperlink.” If you are using information from multiple web pages
  • 28. from one website, you need to be able to distinguish what information came from each web page. To do this, you need to add the letters, “a,” “b,” etc. to the year of each citation. IDENTIFYING THE BEST PRACTICES IN STRATEGIC 10 http://investor.walgreens.com/annual.cfm Wheelen, T. L., & Hunger, J. D. (2008). Strategic management and business policy (11th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. Whittington, R. (2008). Alfred Chandler, founder of strategy: Lost tradition and renewed inspiration. Business History Review, 82(2), 267-277. Note: Level Headers 3, 4, and 5 are also used but much less frequently. Click here for more information on their format and use.
  • 29. For more information on CSU- Global APA requirements for formatting in APA, and examples of in-text and reference citations, see the CSU-Global Guide to Writing and APA Requirements. https://owl.english.purdue.edu/owl/resource/560/16/ IDENTIFYING THE BEST PRACTICES IN STRATEGIC 11 References Carroll, A. B. (1979). A three-dimensional conceptual model of corporate performance. The Academy of Management Review, 4(4), 497. [This is a journal article citation. Articles from the Library databases are based on print journals so the citation will end with page numbers.] Collins, J. (2001). Good to great. New York, NY: HarperCollins Publishers Inc. [This is a book
  • 30. citation.] Epstein, M. J. (2008). Making sustainability work. San Francisco, CA: Greenleaf Publishing Limited. Epstein, M., & Roy, M. (2003). Improving sustainability performance: Specifying, implementing and measuring key principles. Journal of General Management, 29(1), 15-31. French, S. (2009). Critiquing the language of strategic management. The Journal of Management Development, 28(1), 6-17. doi: 10.1108/02621710910923836 [This is a journal article citation from a Library database. Include a doi number if available.] Ginter, P., Ruck, A., & Duncan, W. (1985). Planners’ perceptions of the strategic management process. Journal of Management Studies, 22(6), 581-596. Hollingworth, M. (2009, November/December). Building 360 organizational sustainability. Ivey Business Journal Online. Retrieved from http://www.iveybusinessjournal.com/article.asp?intArticle_ID= 868 [This is a journal that is published online, so you would include the URL.]
  • 31. Reuters. (2010). Walgreens Co. (WAG.N). Retrieved from http://www.reuters.com/finance/stocks/companyProfile?symbol =WAG.N IDENTIFYING THE BEST PRACTICES IN STRATEGIC 12 Walgreens. (2010a). Mission statement. Retrieved from http://news.walgreens.com/article_display.cfm?article_id=1042 [This is a website citation with a corporate author. If you retrieve information from various pages of this particular website, you need to cite each web page. However, because the author and the year will be exactly the same, the lowercase letters, “a,” “b,” etc. need to be added to the year. The in-text citation would be: (Walgreens, 2010a).] Walgreens. (2010b). Our past. Retrieved from http://www.walgreens.com/marketing/about/history/default.html